OPINION BY
¶ 1 Appellants, John and Renee Englert, appeal from the order granting summary judgment in favor of Appellees in this negligence case. On January 18, 2007, the prior decision of this panel affirming the trial court’s order was vacated by our Supreme Court, and the case was remanded.
¶2 The trial court accurately summarized the relevant facts and procedural history as follows.
[Appellants’] causes of action stem from a traffic accident which occurred on March 25, 2002. They allege damages caused by the negligence of [Appellee] Timko, acting in the course and scope of his employment with [Appellee] Fazio Mechanical Services, Inc. (Fazio). [Appellants] commenced this case by filing a Praecipe for a Writ of Summons on September 19, 2003. * * * The address [Appellants] gave to the Allegheny County Sheriffs Department to serve Fazio [and Timko], i.e., 56th and Harrison Streets, was taken from the business listings of the “Greater Pittsburgh telephone directory.” Fazio had moved from this address on March 21, 2003, almost six months before the original praecipe for writ of summons was filed.
The Allegheny County Sheriffs Department filed a Return of Service on October 23, 2003, indicating that [Appellees] were not found because they had moved. The return gave the new address as 300 South Main Street, Pittsburgh, PA 15215. In Allegheny County, docket entries and the documents are accessible on the Prothonotary’s website. [Appellants’] counsel did not check the docket or contact the Sheriffs office to determine whether service of the original writ of summons had been made. Instead, [Appellant’s] counsel waited for the Sheriff to mail him a copy of the return. On October 27, 2003, [Appellants’] eoun-sel moved his office and was experiencing failed mail deliveries.
Husband-[Appellant] received a letter from [Appellees’] liability carrier dated March 11, 2004. The letter inquired whether [Appellant-Husband] was “making a claim for his injury” and advised him that “[y]our statute of limitations will end on 3/25/04” and “if you do not present a claim before that date you will be barred from presenting an injury claim.” In March 2004, [Appellants’] counsel received a copy of the Sheriffs return via the mail. On March 31, 2004, he filed a Praecipe to Reissue the Writ of Summons. This was two years and six days after the accident.
Trial Court Opinion, 12/16/05, at 1-3 (citations to record and footnote omitted).
¶ 3 After the pleadings were closed, Ap-pellees filed a motion for summary judgment asserting that Appellants’ claims were barred by the statute of limitations. The trial court agreed and granted summary judgment in favor of Appellees. This timely appeal followed.
¶ 4 “Our scope of review of a trial court’s order granting or denying summary judgment is plenary, and our standard of review is clear: the trial court’s order will be reversed only where it is established that the court committed an error of law or abused its discretion.” Cruz v. Princeton Ins. Co.,
Summary judgment is appropriate only when the record clearly shows that there is no genuine issue of material fact and that the moving party is entitled to judgment as a matter of law. The reviewing court must view the record in the light most favorable to the nonmov-ing party and resolve all doubts as to the existence of a genuine issue of material fact against the moving party. Only when the facts are so clear that reasonable minds could not differ can a trial court properly enter summary judgment.
Kvaerner Metals Division of Kvaerner U.S., Inc. v. Commercial Union Ins. Co.,
¶ 5 It is well settled in this Commonwealth pursuant to Lamp v. Heyman,
¶ 6 In making such a determination, we have explained:
It is not necessary [that] the plaintiff’s conduct be such that it constitutes some bad faith act or overt attempt to delay before the rule of Lamp will apply. Simple neglect and mistake to fulfill the responsibility to see that requirements for service are carried out may be sufficient to bring the rule in Lamp to bear. Thus, conduct that is unintentional that works to delay the defendant’s notice ofthe action may constitute a lack of good faith on the part of the plaintiff.
Devine, supra at 1168 (quoting Rosenberg v. Nicholson,
¶ 7 Our Supreme Court remanded this case to this Court for application of its recent decision in McCreesh v. City of Philadelphia,
¶8 Our Supreme Court granted allowance of appeal “to clarify what constitutes a good faith effort by a plaintiff to effectuate notice to a defendant of the commencement of an action.”
¶ 9 The McCreesh Court explained that it was “merely reanimating the purpose” of Lamp, and it approved of an approach
¶ 10 In reversing the Commonwealth Court, the Supreme Court in McCreesh emphasized that the appellant provided actual notice to the defendant of the commencement of the suit. Id. at 228,
¶ 11 In the ease at bar, the trial court reviewed the facts surrounding the original filing of the praecipe for writ of summons and carefully considered Appellants’ actions, as well as their inaction, after September 19, 2003. Trial Court Opinion, 12/16/05, at 2-5. The trial court noted that Appellants had provided an old address for Fazio Mechanical Services, Inc. to the Sheriff and that Fazio had moved from that location on March 21, 2003 six months before. Id. at 2-3. Next, the Sheriff’s office filed its return of service on October 23, 2003, which not only indicated that Appellees had moved but also provided the new address; a copy of the return was also mailed to Appellants’ counsel. Id. at 3. The trial court additionally observed that counsel for Appellants had moved his own offices after filing the praecipe for the writ but, despite experiencing resulting difficulties with mail delivery, nonetheless failed to make any inquiry as to whether service of this writ had been effectuated. Id. at 3-5. The trial court further pointed out that Appellees’ insurance company had written to Appellants on March 11, 2004 (six months after the writ was issued) inquiring whether Appellants would be making any claim and informing them of the date that the statute of limitations would expire (two weeks after the date of the letter). Id. at 3, 5. Each of these factual findings is supported by the record. See Certified Record (C.R.) at 3 (Sheriff’s Return of Service); C.R. at 14 (Exhibit E to Appellees’ motion for summary judgment); C.R. at 16 (Affidavit of counsel for Appellants) at ¶¶ 9, 10, 12, 13; C.R. at 18 (Joint Stipulation of Fact).
¶ 12 The trial court’s conclusion that Appellants failed to establish that they made a good faith effort to accomplish service is a factual matter within its sound discretion. McCreesh at 224,
An abuse of discretion is not merely an error of judgment, but if in reaching a conclusion the law is overridden or misapplied, or the judgment exercised is manifestly unreasonable, or the result of partiality, prejudice, bias or ill-will, as shown by the evidence or the record, discretion is abused.
Falcone, Inc. v. The Insurance Co. of the State of Pennsylvania,
¶ 13 Furthermore, and unlike in McCreesh, Appellants did not provide Ap-pellees with actual notice of the commencement of the action within the applicable statute of limitations.
¶ 15 Request to withdraw motion to strike Appellees’ brief granted. Order affirmed.
Notes
. Englert v. Fazio Mechanical Services, Inc.,
. In our original disposition, we referenced our Supreme Court’s decision in McCreesh but did not discuss it at length. It bears mention that, in the parties’ substituted briefs on remand, Appellants’ discussion of McCreesh begins 15 pages into the argument section of their brief, and Appellees assert that McCreesh does not apply to this case at all.
. Significantly, the Court stopped short of creating an exception to the general rule that a defendant have actual notice of the suit before a McCreesh analysis is required, since that issue was not before it.
. The assertions by Appellants’ counsel that he "could not have known that the initial service failed until after the original writ had expired” and that "it did not matter what the sheriff stated about a new address because the Plaintiffs had two additional years to reinstate the writ and to serve it,” Appellants’ substituted brief on remand at 23, 32, provide further support for the conclusion that Appellants' inaction amounted to a failure to complete the progression of events necessary to commence an action. This is particularly so in light of counsel’s affidavit in which he acknowledges that he has “experienced numerous examples of extremely tardy mail delivery” from county offices such as the sheriff’s (C.R. at 16 (Affidavit of counsel for Appellants) at ¶ 12) and that since October of 2003 he "has experienced an inordinate number of failed mail deliveries due to the move of his offices.” (id. at ¶ 13). The Sheriff’s Return with Appellees’ correct address was filed of record on October 23, 2003, more than five months before the statute of limitations would expire. C.R. at 3. Furthermore, this Court has observed that “it is entirely foreseeable that potential defendants may move” and that a plaintiff is obligated to exercise reasonable diligence in locating a defendant within the limitations period. Johnson v. Stuenzi,
. The Court in McCreesh stated that a plaintiff's claims could be dismissed only where "plaintiffs have demonstrated an intent to stall the judicial machinery or where plaintiff's failure to comply with the Rules of Civil Procedure has prejudiced defendant.”
. McCreesh at 224,
. Nor can we envision this case as presenting the hypothetical situation mentioned in McCreesh where actual notice may not necessarily be required “so long as prejudice did not result.”
