A customer made a complaint that homosexual activity was occurring in a rest room that appellee-defendant Zayre’s maintained for the convenience of its patrons. In response, appellee-defendant Cox, who is Zayre’s loss prevention manager, inspected the rest room and observed an exhibition of highly suspicious behavior therein. He and another member of the security staff then determined to verify that criminal activity was occurring behind the door of a closed stall. For that purpose, they went to a location in a storage area above the rest room, where a crack in the ceiling provided a vantage point. Based on their observations, appellant-plaintiff was arrested and charged with sodomy. Pursuant to
North Carolina v. Alford,
An action in tort for the invasion of privacy may be based upon an intrusion into one’s private affairs or seclusion. See
Jones v. Hudgins,
In the instant case, the toilet stall which appellant was occupying was in a rest room provided by appellee Zayre’s for use by its customers. Thus, appellee Zayre’s had an overriding responsibility to its patrons to keep that rest room free of crime, safe, and available for its intended purpose. The evidence is uncontradicted that appellees’ investigation was prompted by a customer complaint of homosexual activity in the rest room. Acting solely upon this complaint, appellee Cox inspected the rest room. There, his own suspicion was alerted by seeing three or four men along the wall seemingly waiting for the second and third stalls, both of which were occupied, even though the first stall was empty and in working order. Only then was the decision made to go above the rest room and determine if any criminal activity was in fact occurring. Although the issue has not been specifically addressed in Georgia in the context of a civil action, criminal cases arising out of similar facts provide compelling authority as to the relative balance to be struck between appellant’s asserted right of privacy and appellee Zayre’s clear responsibility to its customers. Under similar circumstances to those which exist in the case sub judice, police surveillance has been held not to constitute an invasion of the right of privacy. “Where, ‘as here, the police have reasonable cause to believe that public toilet stalls are being used in the commission of crime, and when, as here, they confine their activities to the times when such crimes are most likely to occur, they are entitled to institute clandestine surveillance, even though they do not have probable cause to believe that the particular persons whom they may thus catch in flagrante delicto have committed or will commit the crime. The public interest in its privacy, we think, must, to that extent, be subordinated to the public interest in law enforcement.’ [Cit.]”
Mitchell v. State, 120
Ga. App. 447 (
Appellant contends, however, that even if law enforcement officers would have been authorized to surveil the toilet stalls, private citizens were not. OCGA § 16-11-62 does provide that “[i]t shall be unlawful for . . . (3) Any person to go on or about the premises of another or any private place for the purpose of invading the privacy of another by . . . secretly observing their activities.” See also OCGA § 16-11-61. However, appellant was not in a private bathroom. He was in a stall of a public rest room on premises belonging to appellee Zayre’s. The employees of appellee Zayre’s were thus upon their employer’s own premises. It is likewise uncontroverted that the observations were made, not for the purpose of personally invading the privacy of others, but while investigating suspected criminal activity on *27 those premises. Accordingly, the general proscription of OCGA §§ 16-11-61 and 16-11-62 (3) is in no way applicable to appellees’ acts.
“ ‘Georgia’s appellate courts have recognized the need for pragmatism in deciding the extent to which the right of privacy should be protected. . . . “The right of privacy is not absolute, but is qualified by the rights of others.” . . . “There are some shocks, inconveniences and annoyances which members of society in the nature of things must absorb without the right of redress.” [Cit.]’ [Cit.]”
Cox Communications v. Lowe,
Judgment affirmed.
