Irving ELKIN, Assignеe of Studio Photographers, Inc. of Pennsylvania, Appellant, v. The BELL TELEPHONE COMPANY OF PENNSYLVANIA, Appellee.
Supreme Court of Pennsylvania.
Argued April 14, 1980. Decided July 11, 1980.
420 A.2d 371
Thus, while there has been no delivery, the considerations behind the rule requiring delivery have certainly been satisfied, and under the special circumstances of this case, thus, we conclude that there is no reason not to enforce the gift.*
Order of Superior Court reversed.
Jerome J. Shestack, Philadelphia County, for appellee.
Before EAGEN, C. J., and O‘BRIEN, ROBERTS, NIX, LARSEN, FLAHERTY and KAUFFMAN, JJ.
OPINION
LARSEN, Justice.
This litigation began on December 7, 1971. Studio Photographers, Inc. (Studio), assignor to Irving Elkin, the appellant, filed a four-count complaint in trespass in the Court of Common Pleas of Montgomery County against the Bell Telephone Company of Pennsylvania (Bell), appellee. The first count alleged Bell negligently failed to furnish Studio “reasonable, rapid and efficient service” with respect to three wide-area telephone service (“WATS“) lines. Count two was based on Bell‘s alleged deliberate refusal to furnish Studio with adequate directory assistance information service.1 The third and fourth counts alleged negligent failure of Bell‘s directory assistance service to furnish written telephone listings (i. e., telephone numbers) for prospective customers of Studio where Studio had submitted telephone listing requests for over 2,500 such customers. Damages, both compensatory and punitive, were demanded.
Bell filed preliminary objections to the jurisdiction of the court asserting that the matter was within the exclusive jurisdiction of the Pennsylvania Public Utility Commission (PUC). A court en banc entered an order which “stayed” the matter until “there is a determination of standards for the sеrvices involved by the [PUC] ....”2
A proceeding was commenced by the PUC, upon the complaint of Studio raising the same allegations contained in the complaint before the court. Following an evidentiary hearing and consideration of the briefs and arguments of the parties, the PUC rendered an adjudication and order dismissing the complaint, stating “[a]fter full consideration of all the facts of record the Commission is of the opinion and finds that [Studio] has failed to substantiate its allegations and that [Bell] has, in fact, provided [Studio] with a reasonably continuous and adequate telephone service ....”
Nо exceptions were filed to this PUC determination, nor was an appeal taken. Studio then had the aforementioned civil action listed for trial. Bell filed a motion for summary judgment, asserting inter alia that the complaint raised questions within the exclusive jurisdiction of the PUC and that the unappealed determination of these questions by the PUC was conclusive and could not be collaterally attacked in the Court of Common Pleas. This motion was denied.
Bell appealed the denial to the Superior Court which reversed the lower court and ordered judgment entered for Bell. Elkin v. Bell Telephone Co., 247 Pa.Super. 505, 372 A.2d 1203 (1977) (opinion by Judge Jacobs; cоncurring opinion by Judge Spaeth).
This Court granted Studio‘s petition for allowance of appeal to determine the effect of the PUC adjudication of the standards of services involved upon the trespass action before the Court of Common Pleas, especially in light of our then-recent decision in Feingold v. Bell of Pennsylvania, 477 Pa. 1, 383 A.2d 791 (1977).
This case requires accommodation of the respective spheres of adjudicatory authority of the PUC and the Courts of Common Pleas where each has jurisdiction over some facet of the controversy. The PUC has long been recognized as the appropriatе forum for the adjudication of issues involving the reasonableness, adequacy and sufficiency of
In spite of the PUC‘s rather extensive statutory responsibility for ensuring the adequacy, efficiency, safety and reasonableness of public utility services, we recognized in Feingold v. Bell of Pennsylvania, supra, that the Courts of
The lower court apparently recognized the split jurisdiction and the advantages of referring the matter of the standards of services to the PUC, and so stayed the civil suit for damages pending a “determination [by the PUC] of standards for the services involved.” We must now decide whether this bifurcated procedure was proper and, if it was, we will determine the effect of the PUC adjudication upon thе litigation in the Court of Common Pleas.
Initially, we address appellant‘s argument, the entire thrust of which is that Feingold has ousted the PUC for all purposes in any case involving an action for damages.5 Appellant‘s interpretation of Feingold is too broad and would “virtually strip” the PUC of all jurisdiction merely by framing the allegations in contractual and/or trespassory terminology, and demanding damages. As noted by Mr. Justice Pomeroy‘s insightful dissenting opinion in Feingold which expressed concern for such a sweeping interpretation, “[s]uch a result is unwarranted.” Id., 477 Pa. at 18, 383 A.2d at 800.
Since, as noted, the PUC had no authority to award damages, appellant in Feingold had no adequate administrative remedy, and thus we held he had no duty to first exhaust administrative procedures before resorting to the courts. Id., 477 Pa. at 10-12, 383 A.2d at 795-96. We had no occasion in Feingold to address the issue here presented. Feingold, therefore, poses no bar to the procedure adopted by the trial court in referring the standards of services issue to the PUC.
Appellant‘s simplistic notion ignores the reality that frequently both the courts and administrative agencies must each play roles in the adjudication of certain matters, and would have this Court ignore an adjudication of a competent Commonwealth administrative agency rendered after a full and fair evidentiary hearing and consideration of briefs and arguments of the parties, in an area peculiarly within the area of expertise entrusted to the agency by the legislature. This we will not do.
To accommodate the role of the court with that of the agency, the doctrine of primary jurisdiction (or primary exclusive jurisdiction) has been developed. Essentially, the doctrine creates a workable relationship between the courts
The principles of the doctrine of primary jurisdiction are well settled. The United States Supreme Court “... recognized early in the development of administrative agencies that coordination between traditional judicial machinery and these agencies was necessary if consistent and coherent policy were to emerge.... The doctrine of primary jurisdiction has become one of the key judicial switches through which this current has passed.” Port of Boston Marine Terminal Ass‘n. v. Rederiaktiebolaget Trans-Atlantic, 400 U.S. 62, 68, 91 S.Ct. 203, 208 [, 27 L.Ed.2d 203] (1970) (footnote and citations omitted). The doctrine “... requires judicial abstention in cases where protection of the integrity of a regulatory scheme dictates preliminary resort to the agency which administers the scheme.” United States v. Western Pacific Railroad Co., 352 U.S. 59, 68, 77 S.Ct. 161, 165 [, 1 L.Ed.2d 126] (1956). (further citations omitted).
445 Pa. at 198-199, 282 A.2d at 723. (opinion of the Court by Roberts, J.)
The doctrine serves several purposes, chief of which are the benefits to be derived by making use of the agency‘s special experience and expertise in complex areas with which judges and juries have little familiarity. Mezines, supra at § 47.02[2], citing Great Northern R. Co. v. Merchants Elevator Co., 259 U.S. 285, 42 S.Ct. 477, 66 L.Ed. 943 (1922); Jaffe, Primary Jurisdiction, 77 Harv.L.Rev. 1037, 1040 (1964) (hereinafter “Jaffe“). Anоther important consideration is the statutory purpose in the creation of the
It is equally important to realize what the doctrine is nоt-it is not simply a polite gesture of deference to the agency seeking an advisory opinion wherein the court is free to ignore the agency‘s determination. Rather, once the court properly refers a matter or a specific issue to the agency, that agency‘s determination is binding upon the court and the parties (subject, of course, to appellate review through normal channels6), and is not subject to collateral attack in the pending court proceeding.7 “The common law doctrine of res judicata, including the subsidiary doctrine of collateral еstoppel, is designed to prevent the relitigation by the same parties of the same claim or issues.” K. C. Davis, Administrative Law, § 18.10 (1972). Once the administrative tribunal has determined the issues within its jurisdiction, then the temporarily suspended civil litigation may
We must enter a caveat, however. Courts should not be too hasty in referring a matter to an agency, or to develop a “dependence” on the agencies whenever a controversy remotely involves some issue falling arguably within the domain of the agеncy‘s “expertise.” “Expertise” is no talisman dissolving a court‘s jurisdiction. Accommodation of the judicial and administrative functions does not mean abdication of judicial responsibility. The figure of the so-called “expert” looms ominously over our society-too much so to permit the roles of the court and jury to be readily relinquished absent a true fostering of the purposes of the doctrine of primary jurisdiction.
Therefore, where the subject matter is within an agency‘s jurisdiction and where it is a complex matter requiring special competence, with which the judge or jury would not or could not be familiar, the proper procedure is for the court to refer the matter to the appropriate agency. Also weighing in the consideration should be the need for uniformity and consistency in agency policy and the legislative intent. Where, on the other hand, the matter is not one peculiarly within the agency‘s area of expertise, but is one which the courts or jury are equally well-suited to determine, the court must not abdicate its responsibility. In such cases,8 it would be wasteful to employ the bifurcated proce-
In the litigation before us, the allegations of Studio‘s complaint quite clearly involved an area where the PUC‘s expertise was needed-the adequacy and efficiency of WATS and directory assistance services. The competence of the agency in these areas is substantially greater than the court‘s, and the need for uniformity of policy is apparent.
Appellant had a full and fair evidentiary hearing, and consideration of briefs and arguments by the PUC. Their determination was that the applicable standards for the services involved had been met. Appellant had adequate opportunity to seek judicial review of this determination in Commonwealth Court, see note 5 supra. They did not. We will not now permit a collateral attack on the PUC determination in the Court of Common Pleas of Montgomery County.
For the foregoing reasons, the order of Superior Court reversing the denial of appellee‘s motion for summary judgment by the Court of Common Pleas of Montgomery County, and entering judgment for appellee, is affirmed.
EAGEN, C. J., and ROBERTS, J., filed concurring opinions.
NIX, J., filed a dissenting opinion.
EAGEN, Chief Justice, concurring.
I agree with Mr. Justice Roberts that a matter need not necessarily be “complex” before referral is appropriate. But, since I do not read Mr. Justice Larsen‘s opinion as requiring complexity as a prerequisite to referral, I join in his opinion.
Mr. Justice Larsen states “where subjeсt matter is within an agency‘s jurisdiction and where it is a complex matter requiring special competence,” referral is appropriate. He
As I reаd Mr. Justice Larsen‘s opinion complexity is only one factor to be considered and, with that understanding, I join his opinion.
ROBERTS, Justice, concurring.
I join that portion of the majority opinion holding that the Public Utility Commission (PUC) is the appropriate forum for resolution of appellant‘s claim. It is the clear mandate of the Legislature that claims of inadequate service are to be resolved by the PUC, the regulatory agency charged with the responsibility, and possessing the expertise, to adjudicate such claims. See Public Utility Law, Act of May 28, 1937, P.L. 1053, § 401,
It is of concern, however, that the majority‘s “test” for deferral may unnecessarily require courts preliminarily to determine whether a case “is a complex matter requiring special competence,” or whether it is “one which the court or jury are equally well-suited to determine.” It is my view that our courts must defer to the PUC in all cases presenting issues involving the reasonableness, adequacy and sufficiency of public utility services. This legislative allocation of jurisdiction promotes the quality, efficiency and integrity of both the administrative and judicial processes.
The doctrine of primary jurisdiction requires “judicial abstention in cases where protection of the integrity of a
Thus, in any case involving the furnishing and maintenance of “adequate, efficient, safe and reasonable service and facilities,” deferral to the PUC is not only appropriate but legislatively required. Where, as here, the PUC determines that the service rendered by the utility is adequate and reasonable, that determination, reviewable through the administrative process, is binding and conclusive. Where it is determined by the PUC that a utility‘s service falls short of the statutory standard, only in that instance may a court utilize that determination in a proceeding for damages.
NIX, Justice, dissenting.
We are, here again, faced with the question of the allocation of jurisdiction to hear and determine controversies arising between a utility and persons who are injured and sustain loss as a result of alleged tortious conduct of the utility in the performance of its service. Traditionally, the determination of whether conduct is negligent, thus exposing to liability the actor for injury or loss sustained as a consequence, has been a judicial judgment. Thus, in absence of a legislative mandate providing for an alternative forum for the resolution of these types of disputes, jurisdiction over the controversy resides in the courts.
The confusion appears to arise from the fact that the P.U.C. is chargеd with the duty to regulate the service of the utilities and to insure the adequacy, efficiency, safety and reasonableness of those services. It is argued that this obligation is somehow called into play where an assertion of negligence in the performance of the service has caused injury to a particular plaintiff who seeks redress for that loss. It is urged that the expertise of the P.U.C.1 and the need to maintain uniformity requires the intervention of the
The distinction between the role of the court and the P.U.C. was captured by the Superior Court when it stated:
The courts retain jurisdiction of a suit for damages based on negligence or breach of contract wherein a utility‘s performance of its legally imposed and contractually adopted obligations are examined and applied to a given set of facts. Behrend v. Bell Telephone Co., 242 Pa.Super. 47, 59, 363 A.2d 1152, 1158 (1976) vacated and remanded on other grounds, 473 Pa. 320, 374 A.2d 536 (1977).
Where the standard of care that governs the conduct in question has been articulated by a P.U.C. regulation or standard, the situation is no different from instances where statutes provide the standard, and the rules of evidence governing the admission and the effect of the pertinent statute should be equally applicable to a germane P.U.C. regulation or standard. Where the P.U.C. has not prescribed a standard for the service in the area in question, then an appropriate standard may be established by expert testimony as is traditionally done in matters of this nature.
The problems in this area are no more complex than many others which come before the court and are resolved in this fashion. Nor can it be argued that such a procedure would destroy uniformity. If there were no standard at the time, the court‘s determination of a standard would not conflict with any regulation or standard of the P.U.C. Thereafter, if the P.U.C. deems that a regulation is necessary, the court‘s ruling would not foreclose the P.U.C. from promulgation of a standard to govern future acts in the area. It is, therefore, my view that the novel and unique referral procedure initiated by the trial court and endorsed by the majority is entirely unnecessary for the proper resolution of the questions raised.
It is black letter law that a statutorily created agency or commission possesses only the jurisdiction conferred upon it by the creating legislative body. Pennsylvania Human Relations Commission v. Mars Community Boys Baseball Assoc., 488 Pa. 102, 410 A.2d 1246 (1980) (Opinion in Support of Affirmance); Pennsylvania Human Relations Commission v. St. Joe Minerals Corp., 476 Pa. 302, 382 A.2d 731 (1978); Green v. Milk Control Comm‘n., 340 Pa. 1, 16 A.2d 9 (1940).
Section 412 provides for the initiation of the process whereby the agency promulgates regulations and standards. The initiation of that process is only helpful in those instances where the P.U.C. had not previously promulgated regulations or standards for the conduct in question. For obviously, no purpose would be served by seeking promulgation of that which is already in existence. We note further that this section does not place upon the P.U.C. any responsibility to further explicate existing regulations.
Even in a situation where there is a vacuity of standards, I do not believe that the section reliеd upon is helpful for it creates a procedure so cumbersome as to be unsound.2 The provision encompasses notice and hearing, and an appeal from the ultimate determination of the Commission to the Commonwealth Court.3 By embracing the entire adminis-
It must also be noted that since Section 412 permits the triggering of this administrative process by complaint, the court would be put in the unique and questionable position of filing a complaint before an administrative tribunal on behalf of one or more of the litigants before it. Such a posture is obviously at odds with the objective rule that a court is expected to maintain.
In summary, it is my view that the decision today acknowledges a procedure which is not only unnecessary for the resolution of the matters before the Court, but also is totally without statutory warrant. The majority has further exacerbated the situation by creating a procedural device which is cumbersome and will unduly delay the disposition of claims of this nature.5
I would, therefore, remand to the Court of Common Pleas and require that this negligence suit be disposed of in the traditional manner.
