Edgar Hernandez-Gil, a native and citizen of Mexico, petitions for review of the Board of Immigration Appeals’s (“BIA’s”) decision summarily affirming the Immigration Judge’s (“IJ’s”) denial of his application for cancellation of removal. Hernandez-Gil contends that the IJ erred in denying his motion for a continuance and violated his statutory right to counsel by proceeding with the merits hearing without his attorney being present. We have jurisdiction pursuant to 8 U.S.C. § 1252(a)(1), and grant his petition for review. 1
I
Hernandez-Gil entered the United States on or about April 15, 1991. He is *805 not married, but lives with the mother of his two United States citizen sons. On July 31, 2001, the former Immigration and Naturalization Service (“INS”) charged Hernandez-Gil with removability under 8 U.S.C. § 1182(a)(6)(A)(I), as an alien who had not been admitted or paroled into the United States. On October 17, 2001, he appeared with his retained counsel, Gloria Weil-Herrera, before the IJ and admitted to the INS’s allegations. Weil-Herrera advised the IJ that Hernandez-Gil would apply for cancellation of removal, and the IJ set a merits hearing for that application on February 20, 2003.
Hernandez-Gil attended the February 20, 2003 merits hearing, but Weil-Herrera did not appear. Mr. McGuire, an attorney who worked with Weil-Herrera, dropped by the IJ’s courtroom and indicated to the IJ that Weil-Herrera “was supposedly in another courtroom.” The IJ asked Hernandez-Gil if he had met with Weil-Herr-era in the last year and a half, in preparation for the merits hearing. Hernandez-Gil said that he had not. The IJ asked why, and Hernandez-Gil said that Weil-Herrera “didn’t give [him] an appointment,” and he had not contacted Weil-Herrera for an appointment. The IJ then told Hernandez-Gil that the cancellation of removal proceedings would continue.
The IJ explained to Hernandez-Gil the requirements for cancellation of removal for non-permanent residents. When asked if he was prepared to “go forward at this time,” Hernandez-Gil responded, “No.” The IJ then asked Hernandez-Gil if he “would like a continuance to get with an attorney,” to which Hernandez-Gil said, “Yes.” The IJ, however, denied the application for a continuance, explaining that because Hernandez-Gil’s “case ha[d] been on calendar since October of the year 2001” she was “not in a position ... to grant [Hernandez-Gil] a continuance.” 2
After explaining the procedure for the hearing, instructing Hernandez-Gil to “feel free to ask” any questions, and taking Hernandez-Gil’s testimony, the IJ determined that Hernandez-Gil had established ten years of continuous physical presence and had good moral character. The IJ, however, denied cancellation of removal and granted voluntary departure, concluding that Hernandez-Gil had not established that either of his two United States citizen sons would experience extreme or unusual hardship upon his removal to Mexico.
Hernandez-Gil appealed the IJ’s decision to the BIA, arguing that the IJ wrongly determined that he did not establish the requisite hardship and that the IJ abused her discretion by refusing to continue the case. Hernandez-Gil also argued that the non-appearance of his counsel resulted in him being inadequately represented, and required reversal of the IJ’s decision. The BIA summarily affirmed the IJ’s decision. This petition for review followed.
II
Hernandez-Gil argues that his statutory right to counsel, which he never waived, was violated when the IJ proceeded to hold his merits hearing despite the absence of Hernandez-Gil’s retained counsel and his request for a continuance in order that he be able to appear with counsel. In light of the circumstances of this *806 case, it is clear that Hernandez-Gil did not waive his statutory right to counsel.
In order “for an applicant to appear
pro se,
there must be a knowing and voluntary waiver of the right to counsel.”
Tawadrus v. Ashcroft,
Here, Hernandez-Gil did not knowingly and voluntarily waive his right to counsel. Indeed, Hernandez-Gil told the IJ explicitly that he was not prepared to go forward, did not want to proceed without his lawyer, and requested a continuance so he could have his lawyer, Weil-Herrera, present at the hearing. In the face of the request made by Hernandez-Gil, the IJ was not correct to say that Hernandez-Gil was “basically representing [himjself.” On these facts, it is clear that Hernandez-Gil did not waive his statutory right to counsel.
Ill
Because deportation “visits a great hardship on the individual and deprives him of the right to stay and live and work in this land of freedom[,] ... [m]eticulous care must be exercised lest the procedures by which [an alien] is deprived of that liberty not meet the essential standards of fairness.”
Bridges v. Wixon,
The importance of the right to counsel, whether it is guaranteed by the Constitution or by Congressional action, cannot be overstated. As Justice Sutherland explained in Powell v. Alabama:
The right to be heard would be, in many cases, of little avail if it did not eompre- *807 hend the right to be heard by counsel. Even the intelligent and educated layman has small and sometimes no skill in the science of law ... He lacks both the skill and knowledge adequately to prepare his defense, even though he have a perfect one. He requires the guiding hand of counsel at every step in the proceedings against him.
Here, Hernandez-Gil exercised his right to counsel and retained Weil-Herrera. Weil-Herrera represented him at his first removal proceeding. At Hernandez-Gil’s subsequent cancellation of removal hearing, the IJ acknowledged that Hernandez-Gil had retained Weil-Herrera as his counsel and that Weil-Herrera was absent from the proceedings. The IJ, however, denied Hernandez-Gil’s request for a continuance to permit Hernandez-Gil to appear with his attorney, and instead conducted the merits hearing with no lawyer present for Hernandez-Gil, despite the fact that Hernandez-Gil had not waived his right to counsel.
When a petitioner does not waive his right to counsel, “the IJ must inquire whether there is good cause to grant petitioner more time to obtain counsel.”
Biwot v. Gonzales,
Hernandez-Gil argues that the denial of a continuance violated his statutory right to counsel. “Absent a showing of clear abuse, we typically do not disturb an IJ’s discretionary decision not to continue a hearing.”
Biwot,
When an immigrant has engaged counsel and the IJ is aware of the representation, if counsel fails to appear, the IJ must take reasonable steps to ensure that the immigrant’s statutory right to counsel is honored. Here, denying the request for a continuance and conducting the merits hearing without taking reasonable steps to permit counsel to participate, denied Hernandez-Gil his statutory right to counsel. Though it is true that Hernandez-Gil had sixteen months between his initial removal proceeding and his cancellation of removal hearing to meet with counsel and he did not do so, this does not negate Hernandez-Gil’s statutory right to have counsel at his merits hearing. When his lawyer did not show up for his important hearing, it was reasonable for Hernandez-Gil to ask for a continuance. By declining unreasonably to grant even a brief continuance so that Hernandez-Gil could locate and appear with his attorney, whom the IJ had been told was in the building in another courtroom, the IJ denied Hernandez-Gil’s statutory right to counsel.
IV
Our holding that Hernandez-Gil was denied his statutory right to counsel does not, by itself, require that petitioner prevail. “In due process challenges, there must be a showing of prejudice.”
Colindres-Aguilar v. INS,
To establish prejudice, Hernandez-Gil must show that the denial of his right to counsel “potentially[affected] the outcome of the proceedings.”
Baltazar-Alcazar,
The requirement for cancellation of removal that the IJ concluded Hernandez-Gil did not satisfy was a showing of extreme or unusual hardship for either of his two United States citizen sons. Extreme hardship “has no fixed definition” but is
*809
“evaluated on a case-by-case basis.”
Id.
(quoting 8 C.F.R. § 1240.58(a)). As we explained in
Gutierrez-Centeno v. INS,
the BIA has enumerated non-exclusive factors
5
to be considered when analyzing claims of extreme hardship.
See Gutierrez-Centeno v. INS,
The denial of Hernandez-Gil’s statutory right to counsel prejudiced him because had Weil-Herrera or another lawyer representing Hernandez-Gil been present at his merits hearing, it is highly likely that Hernandez-Gil would have “more advantageously presented” his case of extreme hardship.
Rios-Berrios,
F.2d at 863;
see also Colindres-Aguilar,
A trained immigration lawyer, such as Weil-Herrera, is more familiar than Hernandez-Gil with the standards and factors an IJ examines to determine extreme hardship. She might have presented witnesses, testimony, and specific facts that Hernandez-Gil did not present. For example, Weil-Herrera might have (1) presented evidence of Hernandez-Gil’s limited employment prospects in Mexico; (2) presented the testimony of Hernandez-Gil’s two United States citizen children; (3) inquired into the immigration status of the mother of Hernandez-Gil’s children, because if the mother was a lawful permanent resident her testimony and relationship with Hernandez-Gil and his children would be a part of the hardship determination; and (4) called the psychologist who had examined Hernandez-Gil’s oldest son, Edgar, and submitted a written report to the IJ to testify further about his views on how removal of Edgar to Mexico could lead to significant mental health problems.
We have little doubt that with an attorney, Hernandez-Gil could have better presented evidence demonstrating extreme hardship for his sons, and he would not have had to answer the IJ’s questions “without any idea of their legal significance.”
Biwot,
V
Accordingly, we hold that the IJ violated Hernandez-Gil’s statutory right to counsel and remand this case to the BIA for further proceedings consistent with this opinion. 7
PETITION FOR REVIEW GRANTED; REMANDED.
Notes
. Where, as here, the BIA affirmed the IJ's decision without opinion, "we review the IJ's decision, which constitutes the final agency determination."
Ibarra-Flores v. Gonzales,
. The IJ further stated that Hernandez-Gil:
had a very lengthy period of time to prepare and to be ready to go forward today. Whoever was going to represent you would need to have been ready to go forward today. You’ve indicated you did not meet with Ms. [Weil-]Herrera, nor did you meet with Mr. McGuire, so I don't think that they would be of any or much help to you today....
. "[T]he alien shall have the privilege of being represented, at no expense to the Government, by counsel of the alien’s choosing who is authorized to practice in such proceedings. ...” 8 U.S.C. § 1229a(b)(4)(A).
. "In any removal proceedings before an immigration judge and in any appeal proceedings before the Attorney General from any such removal proceedings, the person concerned shall have the privilege of being represented (at no expense to the Government) by such counsel, authorized to practice in such proceedings, as he shall choose.” 8 U.S.C. § 1362.
. These include (1) the age and health of the alien; (2) family ties in the United States and abroad; (3) length of residence in the United States; (4) economic and political conditions in the country to which the alien would be deported; (5) financial status; (6) possibility of other means of adjustment of status; (7) special assistance to the United States or the community; (8) immigration history; and (9) position in the community.
See Gutierrez-Centeno v. INS,
. If Hernandez-Gil had been represented by counsel at the hearing and if there was an adverse ruling on extreme and unusual hardship, we would not have jurisdiction to review that discretionary decision.
See Torres-Aguilar
v.
INS,
. Hernandez-Gil also contends that the IJ violated his due process rights and that he received ineffective assistance of counsel. We need not and do not reach those issues here because we grant his petition for review based on the violation of his statutory right to counsel.
