delivered the opinion of the court,
OPINION
In this appeal, we must determine: (1) whether the defendant, a doctor, is immune from liability pursuant to Tennessee Code Annotated section 37-l-410(a) (1996) in connection with his review of a child abuse victim’s medical records as requested by authorities investigating allegations of child abuse; (2) whether the defendant has a common law duty to report suspected child abuse; and (3) whether Tennessee Code Annotated section 37-1-401, et. seq. (1996) provides а private right of action for failure to report suspected child abuse. We conclude that immunity under Tennessee Code Annotated section 37-l-41'0(a) is afforded only to those who actually report harm. Because the determination of whether the defendant reported harm involves a genuine issue of material fact, the Court of Appeals correctly held that the trial court erred in granting summary judgment on this issue. We further conclude thаt by reviewing the victim’s medical records, the défendant undertook a duty to use reasonable care in reviewing the records and reporting his findings and conclusions to the investigators. Finally, we hold that because the plaintiff did not assert a private right of action pursuant to Tennessee Code Annotated section 37-1-401, et. seq. in her complaint, the Court of Appeals erred in addressing the issue. Accordingly, the judgment of the Court of Appeals is affirmed in part and reversed in part, and the case is remanded to the trial court for further proceedings consistent with this opinion.
On June 2, 2000, three-month-old Bryan-na Draper (“Bryanna”) died as a result of injuries inflicted upon her by her father, Daniel Lee Draper (“Mr. Draper”). Bryanna’s mother, Angela Draper (“Mrs. Draper”), as parent, survivor, and next friend of Bryanna, brought suit against several defendants, including Dr. Larry Westerfield (“Dr. Westerfield”), a radiologist. The following facts relate to Mrs. Draper’s claims against Dr. Westerfield.
In May 2000, Bryanna was admitted to Holston Valley Regional Medical Center for x-rays and a CT scan 1 of her brain. Mrs. Draper alleges in her complaint that various physicians opined that Bryanna’s x-rays-were “normal” and that they discharged Bryanna to her parents on May 14, 2000.
During the same time period, the Department of Children’s Services (“DCS”) began an investigation regarding possible child abuse of Bryanna. On May 15, 2000, Diane Stanlеy (“Ms. Stanley”), a DCS caseworker, contacted the hospital’s radiology department and requested a second opinion regarding Bryanna’s x-rays. An employee in the radiology department scheduled an appointment for Ms. Stanley with' Dr. Westerfield for the following day.
Ms. Stanley and Detective Louis Elias of the Sullivan County Sheriffs Department met with Dr. Westerfield at the hospital and requested that he review the x-rays and CT brain scan as part of the investigation. Dr. Westerfield claims he informed Ms. Stanley and Detective Elias that he observed abnormalities including a small bifrontal subdural fluid collection or a hyg- *287 roma 2 in the CT scan, an arm fracture, and a clavicle fracture. According to Dr. Westerfield, he further informed the investigators that he observed signs of possible abuse and that the parents were the likely abusers. Dr. Westerfield also claimed he told the investigators that he did not believe that the injuries resulted from mishandling by nurses at the hospital.
Ms. Stanley claimed that upon examining the CT scan, Dr. Westerfield stated that the report should represent that the scan was abnormal rather than normal but that the abnormality was not a cause for concern. According to Ms. Stanley, Dr. Westerfield opined that Bryanna’s injuries could have occurred as a result of Bryan-na’s reaction to the hospital nurses’ attempts to treat her. Ms. Stanley maintained that Dr. Westеrfield never told her that Bryanna’s injuries likely resulted from abuse by her parents. Ms. Stanley testified that if Dr. Westerfield had stated that he observed signs of child abuse, she would have removed Bryanna from her parents’ custody. Ms. Stanley stated that her meeting with Dr. Westerfield was only one component of her investigation and that she continued with her investigation after their meeting concluded.
Mrs. Draper filed suit against Dr. Wes-terfield claiming that he had a duty to report his suspicions of Bryanna’s abuse to the investigators. If Dr. Westerfield had reported this information, the investigators would have removed Bryanna from Mr. Draper’s custody.
Dr. Westerfield filed a motion for summary judgment contending that Mrs. Draper failed to establish the required elements of medical malpractice because a physician-patient relationship did not exist between Dr. Westerfield and Bryanna and that Dr. Westerfield did not deviate from the applicable standard of care. Dr. Wes-terfield further maintained that Tennessee Code Annotated section 37-1^10 (1996) provided him with immunity. The trial court granted summary judgment to Dr. Westerfield. With regard to the medical malpractice claim, the trial court found that no physician-patient relationship existed between Dr. Westerfield and Bryan-na. Recognizing that Mrs. Draper also alleged negligence, the trial court further found that a disputed issue of material fact existеd as to whether Dr. Westerfield reported child abuse to the investigators. Regardless of the content of the information, however, the trial court held that Dr. Westerfield was entitled to immunity pursuant to Tennessee Code Annotated section 87-1-410 (1996) for cooperating with the investigators and providing information to them.
The Court of Appeals affirmed the trial court’s judgment, finding that no physician-patient relationship had been established between Dr. Westerfiеld and Bryanna. The Court of Appeals further concluded that Tennessee Code Annotated section 37-1-401, et. seq. (1996), entitled “Mandatory Child Abuse Reports,” creates a private right of action against one who fails to report suspicions of child abuse. The intermediate appellate court held that immunity under Tennessee Code Annotated section 37-1-410 (1996) attaches when a person reports suspected child abuse and not when he or she fails to do so. The Court of Appeals concluded that the content of the information that Dr. Westerfield provided to the investigators was a disputed issue of material fact and therefore reversed the trial court’s *288 grant of summary judgment on this issue. We granted review.
ANALYSIS
The trial court’s decision to grant summary judgment is appropriate only if Dr. Westerfield demonstrated that no genuine issues of material fact existed and that he is entitled to judgment as a matter of law.
See
Tenn. R. Civ. P. 56.04;
Penley v. Honda Motor Co.,
A. Immunity
Dr. Westerfield maintains that irrespective of the causes of action alleged by Mrs. Draper, he is immune from liability pursuant to Tennessee Code Annotated section 37-1-410 as a result of his cooperation with investigators. The version of Tennessеe Code Annotated section 37-1-410(a) (1996) in effect when the events subject to this lawsuit occurred provides that “[a] person reporting harm shall be presumed to be acting in good faith and shall thereby be immune from any liability, civil or criminal, that might otherwise be incurred or imposed for such action.” 3 Under the plain language of the statute, a person who reports harm is immune from all civil and criminal liability that otherwise may arise from such action. Because Mrs. Draper’s claims against Dr. Wester-field are based upon the doctor’s conduct with regard to the investigation of child abuse claims, Dr. Westerfield is entitled to immunity if he “report[ed] harm” under the statute. See TenmCode Ann. § 37-1-410(a) (1996).
A “[r]eport of harm” is a “report filed under [section] 37-1-403.” Tenn.Code Ann. § 37-1-401(3) (1996). Tennessee Code Annotated section 37-1-403(a) (1996) lists the circumstances under which a person is required to report suspected child abuse. According to this subsection,
Any person, including, but not limited to, any:
(1) Physician, osteоpathic physician, medical examiner, chiropractor, nurse or hospital personnel engaged in the admission, examination, care or treatment of persons;
(2) Health or mental health professional other than one listed in subdivision (a)(1); [or]
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*289 (8) Neighbor, relative, friend or any other person;
having knowledge of or called upon to render aid to any child who is suffering from or has sustained any wound, injury, disability, or physical or mental condition which is of such a nature as to reasonably indiсate that it has been caused by brutality, abuse or neglect or which on the basis of available information reasonably appears to have been caused by brutality, abuse or neglect, shall report such harm immediately, by telephone or otherwise, to the judge having juvenile jurisdiction or to the county office of the department or to the office of the sheriff or the chief law enforcement official of the municipаlity where the child resides.
Tenn.Code Ann. § 37-1-403(a) (1996).
When read together, these statutes provide that immunity is afforded only to a person who actually reports harm.
4
The language of section 37-1-410(a) does not afford immunity to a person who issues a report that does not include a conclusion of child abuse.
Cf.
Conn. Gen.Stat. § 17a-101e(b) (2004) (“Any person, institution or agency which, in good faith, makes, or in good faith does not make, the report ... shall be immune from any liability, civil or criminal, which might otherwise be incurred or imposed.... ”);
Manifold v. Ragaglia,
Dr. Westerfiеld advances several policy arguments in support of his contention that immunity should be afforded to
anyone
who in good faith cooperates in the investigation of alleged child abuse. According to Dr. Westerfield, a thorough investigation by DCS of most cases of suspected child abuse requires a medical opinion. DCS will be able to obtain objective medical advice only if medical consultants are granted immunity based upon their cooperation with investigators. Dr. Westerfield maintains that a doctor whose medical opinion is sought by DCS likely will refuse to cooperate if the doctor is subject to liability for providing an objective opinion in good faith. The.plain language of Tennessee Code Annotated section 37-l~410(a) (1996), however, does not provide immunity under these circumstances.
See City of Cookeville v. Humphrey,
Accordingly, we hold that Tennessee Code Annotated section 37-1-410(a) (1996) does not afford immunity to Dr. Westerfield unless he informed Stanley and Detective Elias that the x-rays and CT scan indicated child abuse. Dr. Wester-field claims that he informed the investigators that the x-rays and CT scan indicated that Bryanna was being abused. Stanley maintains that Dr. Westerfield did not provide her with this information. Thus, the determination of whether Dr. Westerfield reported suspected child abuse and thus is entitled to immunity involves a disputed issue of material fact precluding summary judgment.
B. Mrs. Draper’s Claims
Irrespective of immunity, the parties raise several issues regarding Mrs. Draper’s causes of action. Before we address the issues raised by the parties, however, we must first determine whether Mrs. Draper’s claim is one of medical malpractice or of common law negligence.
We have previously observed the “subtle” distinction between medical malpractice and common law negligence recognizing that “medical malpractice is but a species of negligence and no rigid analytical line separates the two.”
Gunter v. Lab. Corp. of America,
Medical malpractice actions are controlled by Tennessee Code Annotated section 29-26-115 (2000), which incorporates the common law elements оf negligence.
Gunter,
Cases involving health or medical entities do not automatically fall within the medical malpractice statute.
Gunter,
*291
In the present case, Mrs. Draper raised claims in the trial court based upon both medical malpractice and common law negligence in her complaint. In this Court, Mrs. Draper did not appeal the Court of Appeals’ determination that no physician-patient relationship was established between Dr. Westerfield and Bryan-na. She also does not seek to further her medical malрractice claim. Rather, Mrs. Draper now relies upon her common law negligence claim.
Mrs. Draper seeks relief based upon Dr. Westerfield’s conduct in reviewing Bryan-na’s records and providing information to investigators. Dr. Westerfield’s actions do not relate to the medical treatment of Bryanna. Rather, the purpose of Dr. Westerfield’s conduct was to provide aid to investigators seeking to protect Bryanna from child abusе. Thus, Mrs. Draper’s cause of action is for that of common law negligence.
Our focus in this appeal is upon the first element of a common law negligence action, the existence of a duty. The determination of whether a duty exists is a question of law.
Biscan,
We have previously held that “ ‘[o]ne who assumes to act, even though gratuitously, may thereby become subject to the duty of acting carefully.’”
Biscan,
Finally, Dr. Westerfield contends that irrespective of the issue of immunity, he is not subject to civil liability because Tennessee Code Annotated section 37-1-401,
et. seq.
(1996), entitled “Mandatory Child Abuse Reports,” does not create a “private right of action” for
*292
failure to report suspected child abuse. Dr. Westerfield cites to
Premium Finance Corp. of America v. Crump Insurance Services of Memphis, Inc.,
CONCLUSION
We conclude that the determination of whether Dr. Westerfield reported harm, thus entitling him to immunity pursuant to Tennessee Code Annotated section 37-1-410(a) (1996), involves a genuine issue of material fact that precludes summary judgment. We further hold that in reviewing Bryаnna’s medical records, Dr. Westerfield assumed a duty to Bryanna to use reasonable care in reviewing the records and reporting his findings and conclusions to the investigators. Finally, we conclude that the Court of Appeals erred in addressing the issue of whether Tennessee Code Annotated section 37-1-401, et. seq. (1996) provided for private right of action because Mrs. Draper did not assert a private right of action in her complaint. Accordingly, the judgment of 'the Court of Appeals is affirmed in part and reversed in part, and the case is remanded to the trial court for farther proceedings consistent with this opinion.
The costs of appeal are taxed to the appellant, Larry H. Westerfield, and his surety, for which execution may issue if necessary.
Notes
. During a computerized tomography (CT) scan, "[p]ictures of structures within the body [are] created by a computer that takes the data from multiple X-ray images and turns them into pictures on a screen.” MedTerms Dictionary, http://www.med-terms.com/script/main/art. asp ? ar-ticlekey=2878 (last visited October 10, 2005).
. A "hygroma” is a "cystic tumor of lymphatic origin.” Medline Plus Medical Dictionary, http://www2.merriam-webster.com/cgi-bin/mwmednlm?book=Medical & va=hygro-ma (last visited October 10, 2005).
. The version of Tennessee Code Annotated section 37-1-410 (1996) in effect at the time of the events subject to this lawsuit contained only two subsections. Subsection (b) provided that "[a]ny person reporting under the provisions of this part shall have a civil cause of action for appropriate compensatory and punitive damages against any person who causes a detrimental change in the employment status of the reporting party by reason of the report." Tenn.Code Ann. § 37-1-410(b) (1996).
. Dr. Westerfield contends that Tennessee Code Annotated section 37-1-410(a)(6) and (7) (2001) also afford him immunity. Subsection (a)(6) prоvides that
[a] person furnishing a report, information or records as required or authorized under the provisions of this part shall have the same immunity and the same scope of immunity with respect to testimony such person may be required to give or may give in any judicial or administrative proceeding or in any communications with the department or any law enforcement official as is otherwise conferred by the provisions of this subsection upon the person who made the original report of harm.
Tenn.Code Ann. § 37-1-410(a)(6) (2001). Subsection (7) provides that
[i]f the person furnishing a report, information or records during the normal course of such person’s duties as required or authorized under the provisions of this part is different than the person originally reporting the harm, then the person furnishing such report, information or records shall have the same immunity and the same scope of immunity with respect to testimоny such person may be required to give or may give in any judicial or administrative proceeding or in any communications with the department or any law enforcement official as is otherwise conferred by the provisions of this subsection upon the person who made the original report.
Id. at (7). These provisions, however, were not in effect until 2001, approximately one year after the events subject to this lawsuit occurred. Thus, we do not reach the issue of the effect of these subdivisions upon Mrs. Draper’s claim against Dr. Westerfield.
