BRIAN J. DONOVAN, Plaintiff and Appellant, v. RRL CORPORATION, Defendant and Respondent.
No. S082570
Supreme Court of California
July 30, 2001
261
COUNSEL
Brian J. Donovan, in pro. per., for Plaintiff and Appellant.
Donald Seth; Law Offices of S. Chandler Visher, S. Chandler Visher, Marie Noel Appel; The Harris Law Firm, Aurora Dawn Harris; Law Office of William E. Kennedy and William E. Kennedy for National Association of Consumer Advocates as Amicus Curiae on behalf of Plaintiff and Appellant.
James G. Lewis for Defendant and Respondent.
Manning, Leaver, Bruder & Berberich and Halbert B. Rasmussen for California Motor Car Dealers Association as Amicus Curiae on behalf of Defendant and Respondent.
Baker & Hostetler, Glen A. Smith and Megan E. Gray for the Times Mirror Company and the California Newspaper Publishers Association as Amici Curiae on behalf of Defendant and Respondent.
OPINION
GEORGE, C. J.—Defendant RRL Corporation is an automobile dealer doing business under the name Lexus of Westminster. Because of typographical and proofreading errors made by a local newspaper, defendant‘s advertisement listed a price for a used automobile that was significantly less
We conclude that a contract satisfying the statute of frauds arose from defendant‘s advertisement and plaintiff‘s tender of the advertised price, but that defendant‘s unilateral mistake of fact provides a basis for rescinding the contract. Although
I
While reading the April 26, 1997, edition of the Costa Mesa Daily Pilot, a local newspaper, plaintiff noticed a full-page advertisement placed by defendant. The advertisement promoted a “PRE-OWNED COUP-A-RAMA SALE!/2-DAY PRE-OWNED SALES EVENT” and listed, along with 15 other used automobiles, a 1995 Jaguar XJ6 Vanden Plas. The advertisement described the color of this automobile as sapphire blue, included a vehicle identification number, and stated a price of $25,995. The name Lexus of Westminster was displayed prominently in three separate locations in the advertisement, which included defendant‘s address along with a small map showing the location of the dealership. The following statements appeared in small print at the bottom of the advertisement: “All cars plus tax, lic., doc., smog & bank fees. On approved credit. Ad expires 4/27/97[.]”
Also on April 26, 1997, plaintiff visited a Jaguar dealership that offered other 1995 Jaguars for sale at $8,000 to $10,000 more than the price
After the test drive, plaintiff and his spouse discussed several negative characteristics of the automobile, including high mileage, an apparent rust problem, and worn tires. In addition, it was not as clean as the other Jaguars they had inspected. Despite these problems, they believed that the advertised price was a very good price and decided to purchase the vehicle. Plaintiff told the salesperson, “Okay. We will take it at your price, $26,000.” When the salesperson did not respond, plaintiff showed him the advertisement. The salesperson immediately stated, “That‘s a mistake.”
After plaintiff asked to speak with an individual in charge, defendant‘s sales manager also told plaintiff that the price listed in the advertisement was a mistake. The sales manager apologized and offered to pay for plaintiff‘s fuel, time, and effort expended in traveling to the dealership to examine the automobile. Plaintiff declined this offer and expressed his belief that there had been no mistake. Plaintiff stated that he could write a check for the full purchase price as advertised. The sales manager responded that he would not sell the vehicle at the advertised price. Plaintiff then requested the sales price. After performing some calculations, and based upon defendant‘s $35,000 investment in the automobile, the sales manager stated that he would sell it to plaintiff for $37,016. Plaintiff responded, “No, I want to buy it at your advertised price, and I will write you a check right now.” The sales manager again stated that he would not sell the vehicle at the advertised price, and plaintiff and his spouse left the dealership.
Plaintiff subsequently filed this action against defendant for breach of contract, fraud, and negligence. In addition to testimony consistent with the facts set forth above, the following evidence was presented to the municipal court, which acted as the trier of fact.
Defendant‘s advertising manager compiles information for placement in advertisements in several local newspapers, including the Costa Mesa Daily Pilot. Defendant‘s advertisement published in the Saturday, April 19, 1997,
Because of typographical and proofreading errors made by employees of the Daily Pilot, however, the newspaper did not replace the description of the 1995 Jaguar with the description of the 1994 Jaguar, but did replace the word “Save” with the price of $25,995. Thus, the Saturday, April 26, edition of the Daily Pilot erroneously advertised the 1995 Jaguar XJ6 Vanden Plas at a price of $25,995. The Daily Pilot acknowledged its error in a letter of retraction sent to defendant on April 28. No employee of defendant reviewed a proof sheet of the revised Daily Pilot advertisement before it was published, and defendant was unaware of the mistake until plaintiff attempted to purchase the automobile.
Except for the 1995 Jaguar XJ6 Vanden Plas, defendant intended to sell each vehicle appearing in the April 26, 1997, Daily Pilot advertisement at the advertised price. Defendant‘s advertisements in the April 26 editions of several other newspapers correctly listed the 1994 Jaguar XJ6 with a price of $25,995. In May 1997, defendant‘s advertisements in several newspapers listed the 1995 Jaguar XJ6 Vanden Plas for sale at $37,995. Defendant subsequently sold the automobile for $38,399.
The municipal court entered judgment for defendant. During the trial, the court ruled that plaintiff had not stated a cause of action for negligence, and it precluded plaintiff from presenting evidence in support of such a claim. After the close of evidence and presentation of argument, the municipal court concluded as a matter of law that a newspaper advertisement for an automobile generally constitutes a valid contractual offer that a customer may accept by tendering payment of the advertised price. The court also determined that such an advertisement satisfies the requirements of the statute of frauds when the dealer‘s name appears in the advertisement. Nevertheless, the municipal court held that in the present case there was no valid offer because defendant‘s unilateral mistake of fact vitiated or negated contractual intent. The court made factual findings that defendant‘s mistake regarding the advertisement was made in good faith and was not intended to deceive the public. The municipal court also found that plaintiff was unaware of the mistake before it was disclosed to him by defendant‘s representatives.
Plaintiff appealed from the judgment to the appellate department of the superior court (Cal. Rules of Court, rule 121), limiting his contentions to the breach of contract claim. The appellate department reversed the judgment for defendant and directed the municipal court to calculate plaintiff‘s damages. Relying upon the public policies underlying
The appellate department of the superior court certified the appeal to the Court of Appeal, which ordered the case transferred to it for hearing and decision. (Cal. Rules of Court, rules 62(a), 63(a).) Like the appellate department, the Court of Appeal reversed the judgment of the municipal court and held that defendant‘s advertisement constituted a contractual offer that invited acceptance by the act of tendering the advertised price, which plaintiff performed. Acknowledging that the question was close, however, the Court of Appeal reasoned that
We granted defendant‘s petition for review and requested that the parties include in their briefing a discussion of the effect, if any, of California Uniform Commercial Code division 2, chapter 2, sections 2201-2210, upon the present case.
II
An essential element of any contract is the consent of the parties, or mutual assent. (
In the present case, the municipal court ruled that newspaper advertisements for automobiles generally constitute offers that can be accepted by a customer‘s tender of the purchase price. Its conclusion that defendant‘s advertisement for the 1995 Jaguar did not constitute an offer was based solely upon the court‘s factual determination that the erroneous price in the advertisement was the result of a good faith mistake.
Because the existence of an offer depends upon an objective interpretation of defendant‘s assent as reflected in the advertisement, however, the mistaken price (not reasonably known to plaintiff to be a mistake) is irrelevant in determining the threshold question whether the advertisement constituted an offer. In this situation, mistake instead properly would be considered in deciding whether a contract resulted from the acceptance of an offer containing mistaken terms, or whether any such contract could be voided or rescinded. (See Chakmak v. H. J. Lucas Masonry, Inc. (1976) 55 Cal.App.3d 124, 129; Rest.2d Contracts, § 153; 1 Corbin, Contracts, supra, § 4.11, pp. 623-627; 2 Williston, Contracts (4th ed. 1991) § 6:57, pp. 682-695.) Thus, the municipal court did not make any factual findings relevant to the issue whether defendant‘s advertisement constituted an offer, and we shall review the question de novo. (Richards v. Flower (1961) 193 Cal.App.2d 233, 235.)
Some courts have stated that an advertisement or other notice disseminated to the public at large generally does not constitute an offer, but rather is presumed to be an invitation to consider, examine, and negotiate. (E.g., Harris v. Time, Inc. (1987) 191 Cal.App.3d 449, 455; see Rest.2d Contracts, § 26, com. b, p. 76; 1 Corbin, Contracts, supra, § 2.4,
Various advertisements involving transactions in goods also have been held to constitute offers where they invite particular action. For example, a merchant‘s advertisement that listed particular goods at a specific price and included the phrase “First Come First Served” was deemed to be an offer, because it constituted a promise to sell to a customer at that price in exchange for the customer‘s act of arriving at the store at a particular time. (Lefkowitz v. Great Minneapolis Surplus Store (1957) 251 Minn. 188 [86 N.W.2d 689, 691]; Rest.2d Contracts, § 26, com. b, illus. 1, p. 76.) Similarly, external wording on the envelope of an item of bulk rate mail promising to give the recipient a watch “just for opening the envelope” before a certain date was held to constitute an operative offer accepted by performance of the act of opening the envelope. (Harris v. Time, Inc., supra, 191 Cal.App.3d 449, 455-456.) In addition, an advertisement stating that anyone who purchased a 1954 automobile from a dealer could exchange it for a 1955 model at no additional cost constituted an offer that was accepted when the plaintiff purchased the 1954 vehicle. (Johnson v. Capital City Ford Co. (La.Ct.App. 1955) 85 So.2d 75, 79-80; see also Cobaugh v. Klick-Lewis (1989) 385 Pa.Super. 587 [561 A.2d 1248, 1249-1250] [sign at golf course stated “hole-in-one wins” an automobile at a specified price].) In such cases, courts have considered whether the advertiser, in clear and positive terms, promised to render performance in exchange for something requested by the advertiser, and whether the recipient of the advertisement reasonably might have concluded that by acting in accordance with the request a contract would be formed. (1 Williston, Contracts, supra, § 4:7, pp. 296-297; 1 Corbin, Contracts, supra, § 2.4, pp. 116-117; see, e.g., Chang v. First Colonial Sav. Bank (1991) 242 Va. 388 [410 S.E.2d 928, 929-930] [bank‘s newspaper advertisement stating “Deposit $14,000 and receive . . . $20,136.12 upon maturity in 3 1/2 years” constituted an offer that was accepted by the plaintiffs’ deposit of that sum for the specified period].)
Relying upon these decisions, defendant contends that its advertisement for the 1995 Jaguar XJ6 Vanden Plas did not constitute an offer, because the
This court has not previously applied the common law rules upon which defendant relies, including the rule that advertisements generally constitute invitations to negotiate rather than offers. Plaintiff observes that such rules governing the construction of advertisements have been criticized on the ground that they are inconsistent with the reasonable expectations of consumers and lead to haphazard results. (See Eisenberg, Expression Rules in Contract Law and Problems of Offer and Acceptance (1994) 82 Cal. L.Rev. 1127, 1166-1172.) Plaintiff urges this court to reject the black-letter advertising rule.
In the present case, however, we need not consider the viability of the black-letter rule regarding the interpretation of advertisements in general. Like the Court of Appeal, we conclude that a licensed automobile dealer‘s advertisement for the sale of a particular vehicle at a specific price—when construed in light of
In addition,
The administrative regulation implementing
Plaintiff asserts that because a dealer is prohibited by
As one commentator has observed, legislation can affect consumer expectations and cause reasonable individuals to regard certain retail advertisements for the sale of goods as offers to complete a bargain. (1 Corbin, Contracts, supra, § 2.4, p. 118.) By authorizing disciplinary action against a licensed automobile dealer that fails to sell a vehicle at the advertised price,
Defendant and its supporting amici curiae contend that
Amicus curiae California Motor Car Dealers Association further asserts that an advertisement for the sale of a vehicle does not constitute an offer because consumers have reason to believe that an automobile dealer does not intend to conclude the bargain until agreement is reached with regard to numerous terms other than price and until the contract is reduced to writing. (See Rest.2d Contracts, §§ 26, 27; 1 Witkin, supra, Contracts, § 142, pp. 166-167.) For example, a written contract for the sale of an automobile by a dealer typically includes terms such as the form of payment, warranties, insurance, title, registration, delivery, taxes, documentation fees, and, if applicable, financing. (See Twaite v. Allstate Ins. Co. (1989) 216 Cal.App.3d 239, 243; O‘Keefe v. Lee Calan Imports, Inc. (1970) 128 Ill.App.2d 410 [262 N.E.2d 758, 760, 43 A.L.R.3d 1097]; see also
Plaintiff, on the other hand, contends that the existence of a contract is not defeated by the circumstance that he and defendant might have included
Although dealers are required by statute to prepare a written contract when selling an automobile, and such a contract contains terms other than the price of the vehicle, we agree with plaintiff that a dealer‘s advertisement specifying a price for a particular vehicle constitutes a sufficient manifestation of the dealer‘s assent to give rise to a contract. As we have explained, in light of
In sum, because
III
Defendant contends that even if its advertisement constituted an offer that was accepted by plaintiff‘s tender of the purchase price, plaintiff is not authorized by law to enforce the resulting contract, because there was no signed writing that satisfied the requirements of the statute of frauds for the sale of goods. Plaintiff, on the other hand, maintains that defendant‘s name,
The applicable statute of frauds states in relevant part: “Except as otherwise provided in this section a contract for the sale of goods for the price of five hundred dollars ($500) or more is not enforceable by way of action or defense unless there is some writing sufficient to indicate that a contract for sale has been made between the parties and signed by the party against whom enforcement is sought or by his or her authorized agent or broker. A writing is not insufficient because it omits or incorrectly states a term agreed upon[,] but the contract is not enforceable under this paragraph beyond the quantity of goods shown in the writing.” (
The California Uniform Commercial Code defines the term “signed” as including “any symbol executed or adopted by a party with present intention to authenticate a writing.” (
Some decisions have relaxed the signature requirement considerably to accommodate various forms of electronic communication. For example, a party‘s printed or typewritten name in a telegram has been held to satisfy the statute of frauds. (E.g., Hessenthaler v. Farzin (1989) 388 Pa.Super. 37 [564 A.2d 990, 993-994]; Hillstrom v. Gosnay (1980) 188 Mont. 388 [614 P.2d 466, 470].) Even a tape recording identifying the parties has been determined to meet the signature requirement of the Uniform Commercial Code. (Ellis Canning Company v. Bernstein (D.Colo. 1972) 348 F.Supp. 1212, 1228.)
When an advertisement constitutes an offer, the printed name of the merchant is intended to authenticate the advertisement as that of the merchant. (See Rest.2d Contracts, § 131, com. d, illus. 2, p. 335 [newspaper
In the present case, the parties presented no evidence with regard to whether defendant intended that its name in the advertisement constitute a signature. Therefore, the issue whether the appearance of defendant‘s name supports a determination that the writing was “signed” is closely related to the question whether the advertisement constituted an offer. Those characteristics of the advertisement justifying plaintiff‘s belief that defendant intended it to be an offer also support a finding that defendant intended that its name serve as an authentication.
As established above, defendant‘s advertisement reflected an objective manifestation of its intention to make an offer for the sale of the vehicle at the stated price. Defendant‘s printed name in the advertisement similarly evidenced an intention to authenticate the advertisement as an offer and therefore constituted a signature satisfying the statute of frauds.
IV
Having concluded that defendant‘s advertisement for the sale of the Jaguar automobile constituted an offer that was accepted by plaintiff‘s tender of the advertised price, and that the resulting contract satisfied the statute of frauds, we next consider whether defendant can avoid enforcement of the contract on the ground of mistake.
A party may rescind a contract if his or her consent was given by mistake. (
The Court of Appeal determined that defendant‘s error did not constitute a mistake of fact within the meaning of
The foregoing principle has no application to the present case. In Hedging Concepts, the plaintiff believed that he would fulfill his contractual obligations by introducing potential business prospects to the defendant. The contract, however, required the plaintiff to procure a completed business arrangement. The Court of Appeal held that the plaintiff‘s subjective misinterpretation of the terms of the contract constituted, at most, a mistake of law. Because the defendant was unaware of the plaintiff‘s misunderstanding at the time of the contract, the court held that rescission was not a proper remedy. (Hedging Concepts, supra, 41 Cal.App.4th at pp. 1418-1422, citing 1 Witkin, supra, Contracts, § 379, pp. 345-346 [relief for unilateral mistake of law is authorized only where one party knows of, does not correct, and takes advantage or enjoys the benefit of another party‘s mistake]. ) Defendant‘s mistake in the present case, in contrast, did not consist of a subjective misinterpretation of a contract term, but rather resulted from an unconscious ignorance that the Daily Pilot advertisement set forth an incorrect price for the automobile. Defendant‘s lack of knowledge regarding the typographical error in the advertised price of the vehicle cannot be considered a mistake of law. Defendant‘s error constituted a mistake of fact, and the Court of Appeal erred in concluding otherwise. As we shall explain, the Court of Appeal also erred to the extent it suggested that a unilateral mistake of fact affords a ground for rescission only where the other party is aware of the mistake.
Under the first Restatement of Contracts, unilateral mistake did not render a contract voidable unless the other party knew of or caused the mistake. (1 Witkin, supra, Contracts, § 370, p. 337; see Rest., Contracts, § 503.) In Germain etc. Co. v. Western Union etc. Co. (1902) 137 Cal. 598, 602, this court endorsed a rule similar to that of the first Restatement. Our opinion indicated that a seller‘s price quotation erroneously transcribed and delivered by a telegraph company contractually could bind the seller to the incorrect price, unless the buyer knew or had reason to suspect that a mistake had been made. Some decisions of the Court of Appeal have adhered to the approach of the original Restatement. (See, e.g., Conservatorship of O‘Connor (1996) 48 Cal.App.4th 1076, 1097-1098, and cases cited therein.) Plaintiff also advocates this approach and contends that rescission is unavailable to defendant, because plaintiff was unaware of the mistaken price in defendant‘s advertisement when he accepted the offer.
The Court of Appeal decisions reciting the traditional rule do not recognize that in M. F. Kemper Const. Co. v. City of L. A. (1951) 37 Cal.2d 696, 701 (Kemper), we acknowledged but rejected a strict application of the foregoing Restatement rule regarding unilateral mistake of fact. The plaintiff in Kemper inadvertently omitted a $301,769 item from its bid for the defendant city‘s public works project—approximately one-third of the total contract price. After discovering the mistake several hours later, the plaintiff immediately notified the city and subsequently withdrew its bid. Nevertheless, the city accepted the erroneous bid, contending that rescission of the offer was unavailable for the plaintiff‘s unilateral mistake.
Our decision in Kemper recognized that the bid, when opened and announced, resulted in an irrevocable option contract conferring upon the city a right to accept the bid, and that the plaintiff could not withdraw its bid unless the requirements for rescission of this option contract were satisfied. (Kemper, supra, 37 Cal.2d at pp. 700, 704.) We stated: “Rescission may be had for mistake of fact if the mistake is material to the contract and was not the result of neglect of a legal duty, if enforcement of the contract as made would be unconscionable, and if the other party can be placed in statu quo. [Citations.]” (Id. at p. 701.) Although the city knew of the plaintiff‘s mistake before it accepted the bid, and this circumstance was relevant to our determination that requiring the plaintiff to perform at the mistaken bid price would be unconscionable (id. at pp. 702-703), we authorized rescission of the city‘s option contract even though the city had not known of or contributed to the mistake before it opened the bid.
Similarly, in Elsinore Union etc. Sch. Dist. v. Kastorff (1960) 54 Cal.2d 380 (Elsinore), we authorized the rescission of
The decisions in Kemper and Elsinore establish that California law does not adhere to the original Restatement‘s requirements for rescission based upon unilateral mistake of fact—i.e., only in circumstances where the other party knew of the mistake or caused the mistake. Consistent with the decisions in Kemper and Elsinore, the Restatement Second of Contracts authorizes rescission for a unilateral mistake of fact where “the effect of the mistake is such that enforcement of the contract would be unconscionable.” (Rest.2d Contracts, § 153, subd. (a).)6 The comment following this section recognizes “a growing willingness to allow avoidance where the consequences of the mistake are so grave that enforcement of the contract would be unconscionable.” (Id., com. a, p. 394.) Indeed, two of the illustrations recognizing this additional ground for rescission in the Restatement Second of Contracts are based in part upon this court‘s decisions in Kemper and Elsinore. (Rest.2d Contracts, § 153, com. c, illus. 1, 3, pp. 395, 396, and Reporter‘s Note, pp. 400-401; see also Schultz v. County of Contra Costa (1984) 157 Cal.App.3d 242, 249-250 [203 Cal.Rptr. 760] [applying section 153, subdivision (a), of the Restatement Second of Contracts], disagreed with on another ground in Van Petten v. County of San Diego (1995) 38 Cal.App.4th 43, 50-51 [44 Cal.Rptr.2d 816]; 1 Witkin, supra, Contracts, § 370, p. 337 [reciting the rule of the same Restatement provision].) Although the most common types of mistakes falling within this category occur in bids on construction contracts, section 153 of the Restatement Second of Contracts is not limited to such cases. (Rest.2d Contracts, § 153, com. b, p. 395.)
Because the rule in section 153, subdivision (a), of the Restatement Second of Contracts, authorizing rescission for unilateral mistake of fact where enforcement would be unconscionable, is consistent with our previous decisions, we adopt the rule as California law. As the author of one treatise recognized more than 40 years ago, the decisions that are inconsistent with the traditional rule “are too numerous and too appealing to the sense of
Having concluded that a contract properly may be rescinded on the ground of unilateral mistake of fact as set forth in section 153, subdivision (a), of the Restatement Second of Contracts, we next consider whether the requirements of that provision, construed in light of our previous decisions, are satisfied in the present case.
Measured against this standard, defendant‘s mistake in the contract for the sale of the Jaguar automobile constitutes a material mistake regarding a basic assumption upon which it made the contract. Enforcing the contract with the mistaken price of $25,995 would require defendant to sell the vehicle to plaintiff for $12,000 less than the intended advertised price of $37,995—an error amounting to 32 percent of the price defendant intended. The exchange of performances would be substantially less desirable for defendant and more desirable for plaintiff. Plaintiff implicitly concedes that defendant‘s mistake was material.
A concept similar to neglect of a legal duty is described in section 157 of the Restatement Second of Contracts, which addresses situations in which a party‘s fault precludes relief for mistake. Only where the mistake results from “a failure to act in good faith and in accordance with reasonable standards of fair dealing” is rescission unavailable. (Rest.2d Contracts, § 157.) This section, consistent with the California decisions cited in the preceding paragraph, provides that a mistaken party‘s failure to exercise due care does not necessarily bar rescission under the rule set forth in section 153.
“The mere fact that a mistaken party could have avoided the mistake by the exercise of reasonable care does not preclude . . . avoidance . . . [on the ground of mistake]. Indeed, since a party can often avoid a mistake by
the exercise of such care, the availability of relief would be severely circumscribed if he were to be barred by his negligence. Nevertheless, in extreme cases the mistaken party‘s fault is a proper ground for denying him relief for a mistake that he otherwise could have avoided. . . . [T]he rule is stated in terms of good faith and fair dealing. . . . [A] failure to act in good faith and in accordance with reasonable standards of fair dealing during pre-contractual negotiations does not amount to a breach. Nevertheless, under the rule stated in this Section, the failure bars a mistaken party from relief based on a mistake that otherwise would not have been made. During the negotiation stage each party is held to a degree of responsibility appropriate to the justifiable expectations of the other. The terms ‘good faith’ and ‘fair dealing’ are used, in this context, in much the same sense as in . . . Uniform Commercial Code § 1-203.” (Rest.2d Contracts, § 157, com. a, pp. 416-417, italics added.)
Because of its erroneous conclusion that defendant‘s error was not a mistake of fact, the Court of Appeal did not reach the question whether the mistake resulted from defendant‘s neglect of a legal duty. The Court of Appeal did make an independent finding of fact on appeal that, in light of the statutory duties imposed upon automobile dealers, defendant‘s failure to review the proof sheet for the advertisement constituted negligence. This finding, however, was relevant only to the Court of Appeal‘s determination that defendant‘s concurrent negligence rendered it unnecessary for the court to consider the application of Germain etc. Co. v. Western Union etc. Co., supra, 137 Cal. 598, to the present case, because Germain involved a mistaken offer resulting solely from the negligence of an intermediary. In any event, as established above, ordinary negligence does not constitute the neglect of a legal duty within the meaning of
Plaintiff contends that
Even if we were to conclude that the foregoing statutes impose a duty of care upon automobile dealers to ensure that prices in an advertisement are accurate, a violation of such a duty would not necessarily preclude the availability of equitable relief. Our prior decisions instruct that the circumstance that a statute imposes a duty of care does not establish that the violation of such a duty constitutes “the neglect of a legal duty” (
In Sun ‘n Sand, Inc. v. United California Bank, supra, 21 Cal.3d 671, for example, a bank contended that a customer‘s violation of its statutory duty to examine bank statements and returned checks for alterations or forgeries (
Plaintiff also seeks to preclude relief for defendant‘s mistake on the ground that defendant‘s alleged violation of
In a related claim, plaintiff contends that
Plaintiff‘s contention regarding the effect of
In Kemper, supra, 37 Cal.2d 696, we rejected a contention similar to that advanced by plaintiff. Relying upon a charter provision that “no bid shall be withdrawn” after being opened and declared, the city maintained that the public interest precluded the contractor from having the right to rescind its
In Kemper we further rejected the city‘s contention that a statement in the official bid form that bidders ” ‘will not be released on account of errors’ ” (Kemper, supra, 37 Cal.2d at p. 703) required all contractors to waive the right to seek relief for mistake. Our decision recognized a distinction between mere mechanical or clerical errors in tabulating or transcribing figures, on the one hand, and errors of judgment, on the other. “Where a person is denied relief because of an error in judgment, the agreement which is enforced is the one he intended to make, whereas if he is denied relief from a clerical error, he is forced to perform an agreement he had no intention of making. . . . If we were to give the language the sweeping construction contended for by the city, it would mean holding that the contractor intended to assume the risk of a clerical error no matter in what circumstances it might occur or how serious it might be. Such interpretation is contrary to common sense and ordinary business understanding and would result in the loss of heretofore well-established equitable rights to relief from certain types of mistake.” (Id. at pp. 703-704.)
As in the foregoing cases, if we were to accept plaintiff‘s position that
The trial court expressed a similar concern when it posed the following hypothetical to plaintiff. “The perennial mistakes in ads are infinite. You can move the decimal point over two, three places, so you are selling a $1,000,000 item for $100, any ridiculous example you can think of. [¶] If your theory is correct, that a printout would constitute an unconditional offer to sell, would that same result be attained if we had one of these mistakes, where some printer, instead of printing a million, left off some of the zeros, put in a thousand, and you are selling a million dollar yacht, and it came out to a thousand dollars, would a person be entitled, under your theory of the law, to say here‘s my thousand bucks, and I would like to sail away?” Consistent with his contention that the violation of
Giving such an effect to
Defendant regularly advertises in five local newspapers. Defendant‘s advertising manager, Crystal Wadsworth, testified that ordinarily she meets with Kristen Berman, a representative of the Daily Pilot, on Tuesdays, Wednesdays, and Thursdays to review proof sheets of the advertisement that will appear in the newspaper the following weekend. When Wadsworth met with Berman on Wednesday, April 23, 1997, defendant‘s proposed advertisement listed a 1995 Jaguar XJ6 Vanden Plas without specifying a price, as it had the preceding week. On Thursday, April 24, a sales manager instructed Wadsworth to substitute a 1994 Jaguar XJ6 with a price of $25,995. The same day, Wadsworth met with Berman and conveyed to her this new information. Wadsworth did not expect to see another proof sheet reflecting this change, however, because she does not work on Friday, and the Daily Pilot goes to press on Friday and the edition in question came out on Saturday, April 26.
Berman testified that the revised advertisement was prepared by the composing department of the Daily Pilot. Berman proofread the advertisement, as she does all advertisements for which she is responsible, but Berman did not notice that it listed the 1995 Jaguar XJ6 Vanden Plas for sale at $25,995, instead of listing the 1994 Jaguar at that price. Both Berman and Wadsworth first learned of the mistake on Monday, April 28, 1997. Defendant‘s sales manager first became aware of the mistake after plaintiff attempted to purchase the automobile on Sunday, April 27. Berman confirmed in a letter of retraction that Berman‘s proofreading error had led to the mistake in the advertisement.
Defendant‘s erroneous advertisement in the Daily Pilot listed 16 used automobiles for sale. Each of the advertisements prepared for several newspapers in late April 1997, except for the one in the Daily Pilot, correctly identified the 1994 Jaguar XJ6 for sale at a price of $25,995. In May 1997, defendant‘s advertisements in several newspapers listed the 1995 Jaguar XJ6
Evidence at trial established that defendant adheres to the following procedures when an incorrect advertisement is discovered. Defendant immediately contacts the newspaper and requests a letter of retraction. Copies of any erroneous advertisements are provided to the sales staff, the error is explained to them, and the mistake is circled in red and posted on a bulletin board at the dealership. The sales staff informs customers of any advertising errors of which they are aware.
No evidence presented at trial suggested that defendant knew of the mistake before plaintiff attempted to purchase the automobile, that defendant intended to mislead customers, or that it had adopted a practice of deliberate indifference regarding errors in advertisements.11 Wadsworth regularly reviews proof sheets for the numerous advertisements placed by defendant, and representatives of the newspapers, including the Daily Pilot, also proofread defendant‘s advertisements to ensure they are accurate. Defendant follows procedures for notifying its sales staff and customers of errors of which it becomes aware. The uncontradicted evidence established that the Daily Pilot made the proofreading error resulting in defendant‘s mistake.
Defendant‘s fault consisted of failing to review a proof sheet reflecting the change made on Thursday, April 24, 1997, and/or the actual advertisement appearing in the April 26 edition of the Daily Pilot—choosing instead to rely upon the Daily Pilot‘s advertising staff to proofread the revised version. Although, as the Court of Appeal found, such an omission might constitute negligence, it does not involve a breach of defendant‘s duty of good faith and fair dealing that should preclude equitable relief for mistake. In these circumstances, it would not be reasonable for this court to allocate the risk of the mistake to defendant.
As indicated above, the Restatement Second of Contracts provides that during the negotiation stage of a contract “each party is held to a degree of responsibility appropriate to the justifiable expectations of the other.” (Rest.2d Contracts, § 157, com. a, p. 417.) No consumer reasonably can
An unconscionable contract ordinarily involves both a procedural and a substantive element: (1) oppression or surprise due to unequal bargaining power, and (2) overly harsh or one-sided results. (Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 114 [99 Cal.Rptr.2d 745, 6 P.3d 669].) Nevertheless, ” ‘a sliding scale is invoked which disregards the regularity of the procedural process of the contract formation, that creates the terms, in proportion to the greater harshness or unreasonableness of the substantive terms themselves.’ [Citations.]” (Ibid.) For example, the Restatement Second of Contracts states that “[i]nadequacy of consideration does not of itself invalidate a bargain, but gross disparity in the values exchanged may be an important factor in a determination that a contract is
Our previous cases support this approach. In Kemper, supra, 37 Cal.2d 696, we held that enforcement of the city‘s option to accept a construction company‘s bid, which was 28 percent less than the intended bid, would be unconscionable. Our decision reasoned that (1) the plaintiff gave prompt notice upon discovering the facts entitling it to rescind, (2) the city therefore was aware of the clerical error before it exercised the option, (3) the city already had awarded the contract to the next lowest bidder, (4) the company had received nothing of value it was required to restore to the city, and (5) “the city will not be heard to complain that it cannot be placed in statu quo because it will not have the benefit of an inequitable bargain.” (Id. at p. 703.) Therefore, “under all the circumstances, it appears that it would be unjust and unfair to permit the city to take advantage of the company‘s mistake.” (Id. at pp. 702-703.) Nothing in our decision in Kemper suggested that the mistake resulted from surprise related to inequality in the bargaining process. (Accord, Farmers Sav. Bank, Joice v. Gerhart (Iowa 1985) 372 N.W.2d 238, 243-245 [holding unconscionable the enforcement of sheriff‘s sale against bank that overbid because of a mistake caused by negligence of its own attorney].) Similarly, in Elsinore, supra, 54 Cal.2d 380, we authorized rescission of a bid based upon a clerical error, without suggesting any procedural unconscionability, even where the other party afforded the contractor an opportunity to verify the accuracy of the bid before it was accepted.
These circumstances are comparable to those in our prior decisions authorizing rescission on the ground that enforcing a contract with a mistaken price term would be unconscionable. Defendant‘s 32 percent error in the price exceeds the amount of the errors in cases such as Kemper and Elsinore. For example, in Elsinore, supra, 54 Cal.2d at page 389, we authorized rescission for a $6,500 error in a bid that was intended to be $96,494—a mistake of approximately 7 percent in the intended contract price. As in the foregoing cases, plaintiff was informed of the mistake as soon as defendant discovered it. Defendant‘s sales manager, when he first learned of the mistake in the advertisement, explained the error to plaintiff, apologized, and offered to pay for plaintiff‘s fuel, time, and effort expended in traveling to the dealership to examine the automobile. Plaintiff refused this offer to be restored to the status quo. Like the public agencies in Kemper and Elsinore, plaintiff should not be permitted to take advantage of defendant‘s honest mistake that resulted in an unfair, one-sided contract. (Cf. Drennan v. Star Paving Co. (1958) 51 Cal.2d 409, 415-416 [333 P.2d 757] [no rescission of mistaken bid where other party detrimentally altered his position in reasonable reliance upon the bid and could not be restored to the status quo].)
The circumstance that
Accordingly,
Having determined that defendant satisfied the requirements for rescission of the contract on the ground of unilateral mistake of fact, we conclude that the municipal court correctly entered judgment in defendant‘s favor.
V
The judgment of the Court of Appeal is reversed.
Kennard, J., Chin, J., and Brown, J., concurred.
WERDEGAR, J., Dissenting.—Although I agree with the majority‘s conclusion that an enforceable contract was formed between the parties, I respectfully dissent from the majority‘s grant of contractual rescission to defendant RRL Corporation, relief that is both unsolicited and procedurally irregular. As the majority implicitly acknowledges, defendant did not seek in the trial court to rescind its contract with plaintiff. (Maj. opn., ante, at p. 278, fn. 5.) But the majority neglects to note, further, that at no point on appeal or on review in this court has defendant argued for rescission; defendant‘s position throughout has been, instead, that no contract was formed between plaintiff and itself. Thus, neither the petition for review nor the answer, which ordinarily delimit the issues to be briefed in this court (
The possibility of rescission appears to have been raised first by amici curiae. Because amici curiae are, like the parties, expected to restrict their
Rescission may be asserted in an answer or cross-complaint, or by other notice to the nonrescinding party. (
As analyzed by the majority, the question of defendant‘s equitable entitlement to rescission turns principally on two subsidiary questions: whether defendant should be deemed to bear the risk of an error in the advertisement; and whether enforcement of the contract as formed would be unconscionable. (Maj. opn., ante, at pp. 283-288, 291-292.) Although the parties have
Finally, under
I acknowledge the principle that a judgment is to be affirmed if correct on any ground. I do not, however, believe that rule is properly applied where, as here, (1) the affirmance is based on a factual theory that was not raised at trial and as to which the trial court‘s statement of decision contains no supportive findings; (2) affirmance would involve the granting of equitable relief that no party has sought and that is subject to unsatisfied procedural requirements; (3) the opposing party has not had a fair opportunity to brief the availability of such equitable relief; and (4) the record does not contain all the facts relevant to such relief. In the present circumstance we should, rather than reverse the Court of Appeal‘s judgment and thereby reinstate the trial court‘s judgment for defendant, either affirm the judgment of the Court of Appeal or, at most, transfer the case to that court for briefing and decision on the rescission issue, with a remand for trial on that issue to follow if necessary.
For these reasons, I dissent.
Baxter, J., concurred.
Appellant‘s petition for a rehearing was denied September 12, 2001, and the opinion was modified to read as printed above. Baxter, J., and Werdegar, J., were of the opinion that the petition should be granted.
Notes
Contrary to the position expressed by plaintiff at oral argument, the parties have briefed extensively the issue of mistake as a defense to the breach of contract action. In their brief supporting defendant, amici curiae The Times Mirror Company and the California Newspaper Publishers Association discuss the prerequisites for rescission on the ground of unilateral mistake of fact. In response, plaintiff has sought to distinguish case authority governing rescission on this ground and contends that “rescission is not warranted by the facts or law.” In addition, at trial the parties presented evidence regarding all questions that this court‘s prior decisions have considered when authorizing rescission based upon a party‘s unilateral mistake of fact, as we shall discuss. Finally, defendant gave sufficient notice of its intent to rescind the contract when defendant informed plaintiff of the mistake in the advertisement, refused to perform, and offered to compensate plaintiff for his time and expenses. “““It is not necessary that the notice to rescind shall be formal and explicit; it is sufficient that notice shall be given to the other party which clearly shows the intention of the person rescinding to consider the contract at an end.” [Citations.]” (Wilson v. Lewis (1980) 106 Cal.App.3d 802, 809 [oral repudiation of contract constituted adequate notice of rescission].)
