Thе District of Columbia Office of Tax and Revenue (“OTR”) challenges a decision by the Office of Administrative Hear
I.
The “New E-Conomy Transformatiоn Act,” D.C. Law 13-256, D.C.Code § 47-1817.01 et seq. (2001), grants certain high-technology companies a temporary exemption from the District of Columbia’s corporate franchise tax. To qualify, a company must have two or more employees and must derive at least 51% of its gross revenues from specified high-technology activities, including services involving the Internet or advanced computer software. D.C.Code § 47 — 1817.01(5)(A)(ii)—(iii). The company also must “maintain[] an office, headquarters, or base of operations in the District of Columbia.” D.C.Code § 47-1817.01(5)(A)(i). The exemption is available for five years after the company “commences business,” D.C.Code § 47-1817.06(a)(2)(C), in specific parts of the District of Columbia designated “High Technology Development Zones.” 9 DCMR § 1199.1 (2012).
BAE is a Virginia-based private corporation that provides information-technology products and services, primarily to the federal government on the basis of large, long-term contracts. During 2001 and 2002, under contracts with terms ranging from one to seven years, BAE provided services to the federal government at three separate govеrnment facilities located in the District of Columbia. It is undisputed that providing those services qualified as high-technology activity. See D.C.Code § 47-1817.01 (5)(A)(iii). It is also undisputed that during 2001 and 2002 approximately 180 BAE employees were working in the District of Columbia while providing those services. Finally, it is undisputed that the places where BAE provided services to the federal government fell geographically within a designated “High Technology Development Zone[ ].” 9 DCMR § 1199.1.
The parties do contest whether BAE maintained an office or base of operations in the District оf Columbia. The pertinent facts are undisputed. Revenue generated by work performed under the contracts totaled approximately $44 million in 2001. For 2001 and 2002, BAE reported total D.C. payroll of over $37 million. The contracts required BAE workers to provide services at the government’s facilities. BAE employees assigned to the government facilities generally worked full-time, averaging forty hours per week, and typically reported to the same location on a daily basis for the duration of each contract. The government assigned specific work areas in its facilities for BAE employees. Within those designated areas, BAE selected desk and office workspaces for its own employees, and there were signs identifying BAE employees outside of their cubicles or offices. Except in rare circumstances, the employees working for BAE on the contracts did not have additional offices at other BAE locations, and BAE records reflected the addresses of the government facilities as its employees’ official places of work.
BAE employees at the government facilities were permitted to work only on matters relating to BAE’s contracts with the government. BAE employees could get access to the facilities only as authorized
In its 2001 and 2002 tax returns, BAE claimed exemption from the District of Columbia franchise tax. OTR subsequently issued a notice of tax deficiency in the total amount of $534,764, taking the position that BAE was not exempt. BAE appealed the notice of deficiency to OAH, which ruled in favor of BAE. OAH concluded that BAE maintained a base of operations in the District of Columbiа, because its employees “reported to work at daily locations” in the District of Columbia, to “conduct [BAE’s] business of providing services to federal government agencies.”
II.
This court will uphold a ruling by OAH unless the ruling is “[a]rbitrary, capricious, an abuse of discretion, or otherwise not in accordance with law.” D.C.Code § 2-510(a)(3)(A) (2001). “The proper construction of a statute raises a question of law,” Washington v. District of Columbia Dep’t of Pub. Works,
As previously noted, the pertinent facts are undisputed. Moreover, neither party suggests that OAH’s legal determination in this case should be accorded deference. “Although we accord appropriate wеight to the interpretation of a statute by the agency which is charged with its enforcement, and which therefore ordinarily has specialized expertise, ... OAH is vested with the responsibility for deciding administrative appeals involving a substantial number of different agencies.” Washington,
This court does generally “owe a level of deference to OTR’s intеrpretation of its governing statute.” School St. Assocs. Ltd. P’ship v. District of Columbia,
Even when agency regulations are not at issue, this court generally accords significant deference to an expert agency’s interpretation of a statutory provision that the agency administers. See, e.g., Washington Gas Light Co. v. Public Serv. Comm’n,
III.
A.
We look first to the meaning of the words “maintaining an office ... or base of operations,” construed “according to their ordinary sense and with the meaning commonly attributed to them.” Peoples Drug Stores, Inc. v. District of Columbia,
Shifting from language and logic to legal authоrity, we note that OTR has cited no precedent for interpreting “maintain” to impose a requirement of “predominant dominion, control, or autonomy.” To the contrary, OTR’s proposed definition of “maintain” conflicts with prior tax decisions in this jurisdiction. For example, the District of Columbia Tax Court held that a manufacturer “maintain[ed] a warehouse,” and thus was subject to the District of Columbia’s corporate franchise tax, where the manufacturer’s goods were shipped into the District of Columbia and stored there, on the manufаcturer’s behalf, on property neither owned nor controlled by the manufacturer. See American Brake Shoe Co. v. District of Columbia, District of Columbia State Tax Reporter (CCH) ¶ 14-069 (1953). Cf. also, e.g., North Lubec Mfg. & Canning Co. v. District of Columbia, District of Columbia State Tax Reporter (CCH) ¶ 14-041 (1951) (manufacturer “ha[d] or maintain[ed]” warehouse, because it had “occupancy of space in [the] warehouse under contract”). There is out-of-jurisdiction authority to the same effect. See West Publ’g Co. v. Superior Court,
B.
“Whenever possible, a statute should be interpreted as a harmonious whole.” D.C. Appleseed Ctr. for Law & Justice, Inc. v. District of Columbia Dep’t of Ins., Sec., & Banking,
C.
Turning to the legislative history of the franchise-tax exemption, we find that legislative history to be ambiguous. Some of the legislative materials focus on job creation for District of Columbia residents. For example, the committee report emphasizes that “the District of Columbia currently accounts for only 13.8% of high-tech jobs in the region.... [T]he attraction and creation of new high technology-based businesses represents an important source for new jobs and public revenue for the District of Columbia.” D.C. Council, Report on Bill 13-752 at 1 (Oct. 19, 2000). Similarly, Title II of the legislation specifically addresses work-force development. Id. at 10. This emphasis on job creation
On the other hand, the legislative history elsewhere focuses on the importance of induсing businesses to locate within the District of Columbia. For example, the legislation is generally described as consisting of “a series of tax incentives to encourage high technology companies to locate to the District of Columbia.” Id. at 2. And Section 201, which provides a tax credit for companies who relocate job opportunities to the District of Columbia, is explained as “providing] a tangible incentive which will spur relocation” and encourage more high-technology companies to “locatе in the District.” Id. at 5. The references to inducing companies to “locate” in the District of Columbia could be viewed as envisaging a stronger connection to the District of Columbia than was reflected in BAE’s arrangements in this case.
These indications in the legislative history, however, are far from definitive in either direction. The Council of the District of Columbia might well have concluded, for example, that the way in which it wanted to attract jobs to the District of Columbia was to require companies to establish a physical presenсe in the District of Columbia of the kind that OTR contemplates. Conversely, the word “locate” is far from clear. For example, one might refer to a vendor as locating a business on the National Mall even if the vendor had no property interest or dominion or control over any particular spot on the Mall. Moreover, some of the other tax incentives in the legislation are directly targeted at inducing companies to buy or lease real property to conduct their operations. See, e.g., D.C.Code § 47-811.03 (2001). That being so, general references in the legislative history to the importance of inducing companies to “locate” in the District of Columbia do not necessarily establish that each of the tax incentives at issue would require such location.
D.
Although the legislative history of the franchise-tax exemption is inconclusive, the language and structure of the exemption lead us to conclude that OTR’s proposed interpretation cannot reasonably be sustained. OTR emphasizes, however, that there is another factоr to be considered: the doctrine that tax exemptions are construed strictly against the claiming party. See National Med. Ass’n v. District of Columbia,
For the reasons we have explained, OTR’s narrow interpretation of the franchise-tax exemption is not reasonable in light of the exemption’s language, structure, and history. The doctrine of strict construction of tax exemptions therefore does not require us to adopt OTR’s interpretation. We note, moreover, that the tax exemption in this case is an unusual one. As its legislative history makes clear, the exemption was intended to be revenue-enhancing in the long term. See, e.g., D.C. Council, Report on Bill 13-752 at 9 (“The Chief Financial Office[r] detеrmined that the legislation will have a mixed fiscal impact, costing the District money in the first two years and generating revenue in the years thereafter....”). This court has not considered how much weight to give the doctrine of strict construction of tax exemptions when the tax exemption at issue is intended to generate business activity that will ultimately enhance revenue. It would seem, however, that giving an unduly narrow reading to such a tax exemption could frustrate the legislature’s purposes. Cf., e.g., France Co. v. Evatt,
E.
In sum, when all of the relevant considerations are taken into account, OTR’s interpretation of the franchise-tax exemption cannot reasonably be sustained. To be eligible for an exemption from the franchise tax, a high-technology company need not exercise “predominant authority, dominion, or control” over an office or base of operations. Rather, it suffices if the company has a sufficient number of employees performing qualifying high-technology work at a fixed location in a high-technology zone for a sufficiently extended period of time.
IV.
OTR asserts for the first time in this court that even if BAE were otherwise eligible for a franchise-tax exemption, BAE could seek only a reduced tax rate, rather than a full exemption, because BAE had already been conducting business in a high-technolоgy zone for more than five years before the statute creating the exemption was enacted. See D.C.Code § 47-1817.06(a)(2)(C). In general, arguments not made before the administrative agency may not be raised for the first time on review in this court. See, e.g., Glenbrook Rd. Ass’n v. District of Columbia Bd. of Zoning Adjustment,
Although OTR argues that exceptional circumstances warrant our review, we conclude to the contrary, and therefore decline to consider the issue OTR belatedly seeks to raise. First, it is far from clear that OTR would be entitled to prevail on the merits of its argument, because the statutory language and legislative history are equivocal at best concerning OTR’s contention that the period within which companies could claim the exemption began to elapse before the exemption was enactеd. Second, our case law contradicts OTR’s claim that the potential loss of tax revenue by itself establishes exceptional circumstances warranting consideration of a belatedly raised claim. See, e.g., District of Columbia v. Califano,
V.
The order of OAH is therefore
Affirmed.
Notes
. BAE relies primarily on the definition of "maintain” as "carry on.” As OTR points out, it is awkward to speak of "carrying on” an office or base of operations. It is quite natural, however, to speak of keeping an office in existence. Thus, one might naturally ask whether a company planned to maintain an office or close it, and "maintain” in that context would mean nothing more than "continue to have.”
. Moving outside the realm of taxation, the word "maintain” is often used without carrying any implication of "dominion, control, or autonomy.” For example, when courts and legislatures refer to a minor "maintaining” a place of residence, they presumably do not mean to suggest that the minor must have dominion or control over the residence. See, e.g., McLaughlin v. Debord,
. OTR’s argument appears to stand or fall on its interpretation of "maintain.” That is, OTR does not appear to contend that even if what BAE did amounted to "maintaining,” the locations at which BAE employees worked nevertheless would not qualify as "offices” or "bаses of operations” of BAE. In any event, BAE would naturally be understood to have a base of operations at any fixed location where a significant number of BAE’s employees work. OTR does not appear to dispute that the locations of the government contracts at issue in this case would properly be viewed as the base of operations of the BAE employees working at those locations.
. The Supreme Court also has described the doctrine in varying ways. BAE relies on Citizens’ Bank v. Parker,
. In this case, BAE’s employees were working at fixed locations under contracts ranging
