ORDER
The Opinion filed May 8, 2001, is withdrawn. A revised Opinion has been filed in its place.
With the amendments made in the revised Opinion, the panel has voted unanimously to deny the petition for rehearing. Judge T.G. Nelson and Judge Berzon deny the petition for rehearing en banc and Judge Beezer so recommends.
The full court has been advised of the suggestion for rehearing en banc and no active judges has requested a vote on whether to rehear the matter en banc. Fed. R.App. P. 35.
The petition for rehearing and the petition for. rehearing en banc are DENIED.
OPINION
UNUM Life Insurance Company of America (“UNUM”) appeals a bench trial judgment and consequent attorneys’ fee award in favor of John Dishman, an ERISA plan participant and benefits claimant. On cross-appeal, Dishman asserts that the district court erroneously dismissed as preempted his state law tort claim. We affirm in part and reverse in part.
I. FACTS AND PROCEEDINGS BELOW
John Dishman was Executive Director of the Adams, Duque & Hazeltine law firm (“AD & H”) from 1986 until July 1993, when he resigned complaining of debilitating migraine headaches. He successfully
After granting Dishman’s claim for disability benefits, UNUM sought and obtained two reports from Dishman’s neurologist confirming the severity of Dishman’s condition, which had afflicted him since childhood. Moreover, the vocational expert UNUM retained to evaluate Dishman recommended settlement because (1) Dish-man’s medical record “strongly established” the presence and duration of his condition; (2) Dishman had gone to great lengths to remedy it; (3) Dishman had made “numerous attempts to overcome his disability and improve his work capacity” without avail; and (4) “further medical information was unlikely to render information useful to his claim.” Despite this recommendation, in April 1995 UNUM assigned Dishman’s claim to its “Complex Claim Unit” because the claim’s reserve was $497,154, and it had exhausted risk management tools at the time.
Within the Complex Claim Unit, UNUM assigned Dishman’s claim to Frankie Pu-thoff, who initiated an investigation. Pu-thoff hired several private investigative agencies to do a “work and sports check” on Dishman, and asked him to submit to two “Independent Medical Evaluations” (“IMEs”), one with a neurologist and another with a forensic psychiatrist.
Neither of those IMEs ever came to pass. One of the “work and sports checks” Puthoff ordered returned ambiguous information suggesting that Dishman might be employed by Semiotix, Inc., a Denver, Colorado, company. The report, which allegedly resulted from аn investigator’s impersonation of a bank lender, did not indicate the amount Dishman was being paid, or whether any payments were the result of Dishman’s ownership of a minority interest in the business. Nonetheless, on the strength of that report and another indicating that Dishman had traveled to Denver three times and was Chairman of the Board of Semiotix, Puthoff telephoned Dishman on July 18, 1995, and informed him that she was terminating his benefits and cancelling the appointments with the neurologist
Dishman informed Puthoff that he was not employed by Semiotix and that her information was incorrect. Upon learning this, Puthoff told Dishman she was going to “suspend” his benefits rather than deny his claim and that he was to provide her with a statement explaining his relationship with Semiotix, his travel to Colorado, and his investment in any other business, as well as copies of his and Semiotix’ 1993 and 1994 tax returns. Notably, the AD & H policy contains no provision for “suspension” of benefits.
UNUM suspended Dishman’s benefits without receiving any medical opinion that Dishman was no longer disabled, or that the activities it thought he might be engaged in indicated that he was capable of performing his “own occupation,” as his policy required. UNUM made no effort to ascertain whether any money Dishman might have received from Semiotix was sufficient to require a reduction in benefits payment under the terms of the contract. UNUM, moreover, received two additional investigative reports after July 18, 1995, stating that Dishman was not an employee
After Dishman retained an attorney, a series of correspondence ensued. Highlights of this correspondence include the following facts: (1) Dishman proposed that he be examined by a neutral neurologist, but UNUM declined; (2) UNUM ultimately abandoned its request for Dishman’s tax returns and replaced it with a demand for Dishman to arrange for a “forensic certified public accounting firm” to visit Semio-tix and “review any documents they deem necessary;” (3) UNUM told Dishman that if he was “unwilling or unable” to cooperate with this unrestricted audit, his file would be “closed”; (4) despite the fact that AD & H’s policy contained no mental disability exclusion applicable to Dishman, UNUM insisted that Dishman be evaluated by a “forensic psychiatrist” and proffered several conflicting justifications for this requirement; and (5) Dishman’s first request for a copy of UNUM’s claim procedure was ignored, and his second request wаs met with the unequivocal response from UNUM, “UNUM does not have a Claims Procedure with regard to the suspension or termination of benefits,” Upon being told that he had no administrative recourse, Dishman filed the instant suit. In addition to his claims relating to nonpayment of disability benefits, Dish-man’s complaint alleged that UNUM was vicariously liable for the tortious invasion of privacy perpetrated by the several investigative firms it hired. In February 1996, the district court dismissed this state law claim without a hearing, presumably because it thought the claim was preempted by ERISA. A bench trial on UNUM’s “suspension” of benefits ensued, with the result- that Dishman prevailed on all his claims.
UNUM appealed the bench trial judgment and fee award, and Dishman cross-appealed the dismissal of his state law cause of action. In a previous memorandum disposition, we held that neither order was an appealable final order because the district court included a line in each to the effect that it might amend or amplify the orders at a later date. On Dishman’s motion, the district court issued a “Modified Judgment and Order” on April 20, 1999, that removed that line from the judgment resulting from the trial. On January 29, 2001, pursuant to our suggestion, the court excised the same line from the order dismissing Dishman’s invasion of privacy claim. Now that both orders are final, we have jurisdiction to consider the parties’ claims on appeal.
II. ERISA PREEMPTION OF STATE LAW CLAIM
In .addition to a host of claims under ERISA, Dishman alleged that under California law UNUM was vicariously liable for the tortious invasion of privacy committed by the investigative firms it hired.
It is with great trepidation that we tread into the field оf ERISA preemption. As we noted in Rutledge v. Seyfarth, Shaw, Fairweather & Geraldson,
The problem is this: 29 U.S.C. § 1144(a) states that ERISA “shall supersede any and all state laws insofar as they ... relate to any employee benefit plan.” The question thus becomes, what does “relate to” mean? In 1983, the Court announced that “[a] law ‘relates to’ an employee benefit plan ... if it has a connection with or reference to such a plan.”
Congress crafted ERISA’s preemption provision
to ensure that plans and plan sponsors would be subject to a uniform body of benefits law; the goal was to minimize the administrative and financial burden of complying with conflicting directives among States or between States and the Federal Government ... [and to prevent] the potential for conflict in substantive law ... requiring the tailoring of plans and employer conduct to the peculiarities of the law of each jurisdiction.13
As the Supreme Court explained in Travelers, “[t]he basic thrust of the preemption clause ... was to avoid a multiplicity of regulation in order to permit the nationally uniform administration of employee benefit plans.”
In Travelers, the Court cited New York’s Human Rights Law as a classic exаmple of the former.
More recently, the Supreme Court found that a Washington statute that provided for automatic revocation, upon divorce, of any designation of a spouse as a beneficiary of a non-probate asset posed the same problem.
California’s common law tort remedy for an “unreasonably intrusive” investigation that amounts to an invasion of privacy
Travelers also pointed out, however, that state laws may be preempted for another reason: they may provide “alternative enforcement mechanisms” that relate to ERISA plans.
Consistent with Pilot Life’s teaching, in Bast v. Prudential Insurance Co. of America,
UNUM oversimplifies this case by likening it to Bast and Pilot Life. The Basts’ intentional infliction of emotional distress claim was preempted because the emotional distress they allegedly suffered arose irom Prudential’s failure to timely pay them benefits. The harm they suffered was inextricably intertwined with the plan’s decision not to pay. Thus, to find Prudential liable for intentional infliction of emotional distress for not paying benefits would be tantamount to compelling benefits, which assuredly “encroaches on the relationships regulated by ERISA.”
Unlike the Basts, Dishman is not seeking to obtain through a tort remedy that which he could not obtain through ERISA. As he notes, his damages for invasion of privacy remain whether or not UNUM ultimately pays his claim. His tort claim does not depend on or derive from his claim for benefits in any meaningful way.
UNUM argues that Dishman’s claim must “relate to” the plan, because but for the plan’s relationship of insurer and insured, UNUM would have had no need to investigate Dishman’s claim of disability.
The fact that the conduct at issue allegedly occurred “in the course of UNUM’s administration of the plan” does not create a relationship sufficient to warrant preemption. If that were the case, a plan administrator could “investigate” a claim in all manner of tortious ways with impunity. What if one of UNUM’s investigators had accidentally rear-ended Dish-man’s car while surveiling him? Would the fact that the surveillance was intended to shed light on his claim shield UNUM and the investigator from liability? What if UNUM had tapped Dishman’s phone, put a tracer on his car, or trained a video camera into his bedroom in an effort to obtain information? Must that be tolerated simply because it is done purportedly in furtherance of plan administration? To ask the question is to answer it. Though there is cleаrly some relationship between the conduct alleged and the administration of the plan, it is not enough of a relationship to warrant preemption. We are certain that the objective of Congress in crafting Section 1144(a) was not to provide ERISA administrators with blanket immunity from garden variety torts which only peripherally impact daily plan administration. Accordingly, the district court’s dismissal is reversed, and the state law claim is remanded for further proceedings.
III. EXHAUSTION OF ADMINISTRATIVE REMEDIES
Federal courts have authority to enforce the exhaustion requirement in ERISA actions, “and [ ] as a matter of sound policy they should usually do so.”
The district court excused Dish-man’s failure to exhaust his administrative remedies because it found that UNUM gave him inadequate notice of both the denial of his claim and the available appeals procedure. The district court’s findings of fact amply support this determination. For example, the court found that on July 18, 1995, Puthoff called Dishman and told him she was denying his claim. She later retreated somewhat and said she was merely “suspending” his benefits until he provided certain tax and employment information. Because neither AD &
The district court’s decision to excuse Dishmaris failure to exhaust his administrative remedies is further supported by the fact that the district court offered, earnestly and in good faith, to allow UNUM thirty days to undertake its administrative process, and UNUM rejected that offer. When the court first offered to give UNUM thirty days, UNUM’s counsel replied that shе was not the one who makes that decision. When the court repeated and clarified its offer, UNUM’s counsel denigrated the proposition, thinking aloud about the repercussions on the administrative record and any subsequent standard of review. Under these circumstances, it was not an abuse of discretion for the court to excuse Dishmaris failure to exhaust his administrative remedies. The court properly upheld Dishmaris decision to proceed directly to suit.
IV. SCOPE OF THE DISTRICT COURT’S REVIEW
Although there was no administrative review, UNUM contends that the district court should have limited its de novo review of UNUM’s decision to deny Dishman benefits to the contents of the administrative record. This argument lacks merit.
It is true that in Kearney v. Standard Insurance Co.
We find no abuse of discretion here, either. No administrative review preceded UNUM’s decision to “suspend” Dish-maris benefits. Thus, Dishman, unlike the plaintiff in Kearney, could not have “easily
UNUM’s argument to the contrary is not persuasive. It concedes that where necessary, a district court may look outside the record to evaluate a plan administrator’s decision, but relies on a version of the facts the district court clearly rejected to argue that such recourse was unnecessary here. UNUM continues to press the idea that Dishman was in the wrong. That is not the conclusion the district court came to, and because there is no showing that the court’s factual conclusions are clearly erroneous, there is no basis for disregarding them and crediting UNUM’s alternative version of events. If UNUM did not want Dishman to be able to impress the judge with his personal, credible testimony, or for Semiotix’s president to be able to testify to the nature of Dish: man’s relationship to that company, then UNUM should have followed the proper procedures and allowed Dishman to present that information to it in the first instance (before terminating his benefits, or, at the least, in a subsequent administrative appeal). The district court did not err.
V. SUFFICIENCY AND TIMELINESS OF DISHMAN’S “PROOF OF CLAIM”
UNUM argues that it had the right to suspend Dishman’s benefits because Dish-man “refused to provide the information reasonably requested by UNUM.” This argument is foreclosed by the district court’s decision.
UNUM’s contention that due to “(1) [its] right to continue to evaluate Dishman’s claim, (2) [its] reasonable request for clarifying information, and (3) Dishman’s flat refusal to provide any of the requested information,” it was “well within its rights as Plan administrator to suspend and/or deny further benefits,” inverts the sequence of events. Puthoff did not “suspend” Dishman’s benefits after Dishman refused to provide information. Rather, she terminated his benefits first and then indicated a willingness to consider any clarifications. Dishman cooperated up to July 18, 1995, the day Puthoff called to deliver the bad news; indeed, it was she, not he, who cancelled the IME that UNUM had scheduled and which Dishman had agreed to attend, on that day. The picture UNUM strives to paint of an intransigent claimant who stonewalled it for •information until it had no choice but to discontinue benefits in order to prompt information flow could not be more contrary to the facts the district court found.
These facts preclude UNUM from prevailing on this eleventh hour theory. Assuming, for the sake of argument only, that the “proof of loss” language contained in the AD & H policy requires Dishman to proffer, monthly and without any request therefor, proof of his continued disability and sources of income, and he failed to do so, reversal of the district court’s decision
VI. ATTORNEYS’FEE AWARD
UNUM contends that the district court’s award of attorneys’ fees is flawed in two ways: (1) it compensates counsel for a tangential, frivolous state law claim; and (2) it compensates counsel for “pre-litigation” expenses.
As explained above, we do not agree that Dishman’s invasion of privacy claim is frivolous. On the contrary, we hold that the district court’s dismissal was erroneous because the claim is not preempted. Because we reverse the dismissal, however, we must also remand the attorneys’ fee award so that fees related to this claim can be excised, as it is currently premature to consider eligibility for fees for this claim.
UNUM next argues that by awarding Dishman attorneys’ fees for work done prior to the filing of his complaint, the district court exceeded its authority and contravened our decision in Cann v. Carpenters’ Pension Trust Fund for Northern California,
The Cann court put this principle into practice by upholding the district court’s award of attorneys’ fees which “pare[d] off the administrative work from the work on the lawsuit”
VII. PREJUDGMENT INTEREST
The district court’s award of prejudgment interest must аlso be reversed. The court awarded Dishman prejudgment interest at the rate of 16%, a rate Dishman had requested based on a trial exhibit tending to show that UNUM anticipated this rate of return on the reserve it maintained for his claim. The district court, however, did not justify its selection of the prejudgment interest rate based on what it thought UNUM earned. Rather, the court made it clear that it wanted UNUM to pay more than it could have earned to make amends for its bad faith conduct:
The court finds that the equities of this case, namely the defendants’ bad faith termination of the plaintiffs benefits, require this higher interest rate to disgorge the defendants of more than the amount of return that they obtained by retaining the money that the plaintiff was due. The court accepts the plaintiffs proposed rate of 16%. However, the court will vacate this рaragraph of the judgment and set the rate at twice the actual rate of the return of the defendants’ investment portfolio if, by May 22, 1997, the defendants show with sufficient evidence that the actual rate of the return on their investment portfolio was less than 8%.
Awarding 16% prejudgment interest on this rationale was an abuse of discretion. Prejudgment interest is an element of compensation, not a penalty.
VIII. THE OPERATIVE JUDGMENT
UNUM contends that, even though this court held that the district court’s April 1997 judgment was not a final appealable order, postjudgment interest on the underlying judgment should accrue from that date. Dishman takes the opposite position, asserting that postjudgment interest should accrue from April 20, 1999, when the court entered its “Modified Judgment and Order,” and that the higher rate of prejudgment interest should apply prior to that date. Although we reverse and remand the district court’s award of prejudgment interest, we must still decide when its applicability ceases and post-judgment interest begins to accrue, be
Title 28 U.S.C. § 1961(a) provides that postjudgment interest “shall be calculated from the date of the entry of the judgment.” The statute itself does not specify whether the judgment must be a final, appealable one. Dishman argues, however, that Federal Rule of Civil Procedure 54 compels that conclusion. We disagree.
Rule 54, which is entitled “Judgments; Costs,” provides that “ ‘Judgment’ as used in these rules includes a decree and any order from which an appeal lies.” Fed. R.Civ.P. 54(a). This language is ambiguous; it is simply not clear whether a “decree” and an “order from which an appeal lies” are the only two things that comprise a judgment, or whether these things are but two examples of a larger class.
Having found no answer in the rule’s plain language, we turn our attention to precedent. Again, however, we find scant guidance. Although the Supreme Court dealt with the topic of postjudgment interest in Kaiser Aluminum & Chemical Corp. v. Bonjorno,
Kaiser assisted us in deciding cases like Tinsley v. Sea-Land, Corp.,
The District of Columbia Circuit has held that it is, and although the facts and equities of this case are quite different, we agree. Mergentime Corp. v. Washington Metropolitan Area Transit Authority
The D.C. Circuit disagreed. It held that finality principles dictated that interest should run from the second, final judgment. Admittedly, equitable principles drove its analysis. The court reasoned that it would be unfair to allow WMATA to collect prejudgment interest dating back to the first partial judgment, because its existence was simply fortuitous: had the district judge not been diagnosed with terminal cancer, he would have had no reason to enter judgment until he ruled on all Of the parties’ claims.
By holding that postjudgment interest runs only from a final, appealable judgment, we make Dishman the beneficiary of the district court’s misstep. This is a fortuitous event, for unlike WMATA, no fairness considerations compel this re-
AFFIRMED IN PART, REVERSED IN PART AND REMANDED. Costs awarded to Appellee/Cross-Appellant Dishman. Pursuant to the parties’ motion and Ninth Circuit Rule 39-1, we transfer consideration of attorneys’ fees on appeal to the district court from which this action was taken.
Notes
. The appointment with the neurologist was scheduled for that day.
. Throughout the briefing on appeal and below, the parties refer to his claim as Dish-man's fourth claim for relief. This appears to be an erroneous transposition of Roman numerals. The original complaint reveals that the state law tort claim was Dishman’s sixth claim for relief.
. The order granting UNUM’s motion to dismiss provides no reason for the dismissal.
.
. Id.
. California Div. of Labor Standards Enforcement v. Dillingham Constr., N.A., Inc.,
. See, e.g., DeBuono v. NYSA-ILA Med. and Clinical Servs. Fund,
. In Egelhoff, Justices Scalia, Ginsburg, Breyer and Stevens indicated a willingness to bring coherence to preemption jurisprudence by clarifying that normal conflict preemption and field preemption principles apply.
. Shaw v. Delta Air Lines, Inc.,
.
. Travelers,
. Egelhoff,
. Ingersoll-Rand Co. v. McClendon,
. Travelers, 514 U.S.. at 657,
. Id. at 658,
. Travelers,
.
. Congress subsequently enacted the Pregnancy Discrimination Act of 1978, 92 Stat. 2076, 42 U.S.C. § 2000e(k) (1976 ed., Supp. V), which eradicated the theretofore lawful practice of discrimination based on pregnancy by making it clear that discrimination based on pregnаncy was discrimination based on sex. Shaw,
. Travelers,
.
.
. Travelers,
. Egelhoff,
. Id.
. Id. at 1328.
. Id. at 1324.
. Comeaux v. Brown & Williamson Tobacco Co.,
. Noble,
. Travelers,
.
. Travelers,
. James F. Jordan, et al., Handbook on ERISA Litigation § 2.06[A] (2000 Supplement).
.
. Id. at 47-48,
.
. Id. at 1007.
. Geweke Ford v. St. Joseph's Omni Preferred Care Inc.,
. We assume, for the sake of argument, that the information UNUM endeavored to collect in fact had some relevance to Dishman's eligibility for disability benefits, though whether and to what extent that is true is debatable.
. Travelers,
. Amato v. Bernard.,
. See id. (''[D]espite the usual applicability of the exhaustion requirement, there are occasions when a court is obliged to exercise its jurisdiction and is guilty of an abuse of discretion if it does not, the most familiar examples perhaps being when resort to the administrative route is futile or the remedy inadequate.” (citation omitted)).
.Diaz v. United Agric. Employee Welfare Benefit Plan and Trust,
.
. Id.
.
. Mongeluzo,
.Kearney,
. Id.
.
.
. See Williams v. Unum Life Ins. Co. of Am.,
. Cann,
. Id. at 316.
. Id. at 314.
. Id. at 315.
. Id. This work was done up to fifty-one days before the complaint was filed. Id.
. Id.
. We direct the district court to award Dish-man interest on his attorneys' fee award beginning January 29, 2001, the date the district court entered the Order which made final the orders appealed from. See Part VII, infra.
.Western Pac. Fisheries, Inc. v. SS President Grant,
.See Webster's Third New International Dictionary 1143 (1986) (defining the word "include” as "1: to shut up: confine, enclose, bound [the nutshell s the kernel] ... 2a: to place, list, or rate as a part or component of a whole or of a larger group, class or aggregate,” but also noting that the word "may call more attention to the single item or smaller class by stressing the fact of its existence or the fact of its not having been overlooked”).
. Skalka v. Fernald Envtl. Restoration Mgmt. Corp.,
. Id.
.
. Id. at 835-36,
. Id.
.
. Id. at 1383.
.Id.
.
. Id. at 1261.
. Id. at 1267.
. We note, however, that although the district court's prejudgment interest rate was much higher than the postjudgment interest rate, it was Dishman, not UNUM, who finally moved the district court to remove from its judgment the line that prevented it from becoming final and appealable.
. We express no view as to whether, if a situation akin to this were to arise again, a district court could avoid any unfairness by issuing the second judgment nunc pro tunc to the date of the original, but defective, judgment.
. See Skalka,
