David Gambardella v. G. Fox & Co.David Gambardella v. G. Fox & Co.
Lead Opinion
G. Fox & Co. (G. Fox), a department store chain, appeals from orders of the District Court for the District of Connecticut, Cabranes, J., granting Mr. and Mrs. David Gambardella summary judgment, and awarding them statutory damages of $100 and attorney’s fees of $6,222, in their action against G. Fox alleging violations of federal and state truth-in-lending laws. The Gambardellas, Connecticut residents, have an open-end credit account with G. Fox. The Gambardellas allege that the monthly account statements G. Fox sent them between September 23, 1980 and September 22,1981 violated the federal Truth in Lending Act (TILA),
Congress has authorized the Federal Reserve Board (FRB) to exempt from compliance with TILA, and with the implementing regulations promulgated by the FRB,
A. Claims Ruled Upon.
1. Amount of Payment Necessary to Avoid Additional Finance Charges.
G. Fox imposes a monthly finance charge upon the average daily balance in its customers’ accounts. The finance charge is assessed at a rate of 1.25% upon the sum of the customer’s daily balances during the monthly billing cycle divided by the number of days in the cycle. No finance charge is assessed, however, if the customer’s balance at the start of the billing cycle is $3 or less. G. Fox informs customers of its finance charge policy with disclosures on both the front and the reverse of its account statements.
Creditors who maintain open-end credit accounts must, at the close of each billing cycle, provide their customers with account statements disclosing the information specified in Conn.Bank.Reg. § 36-395-6(b)(1), (§ 226.7(b)(1)). The required disclosures must be made “clearly, conspicuously, in meaningful sequence, .. . and at the time and in the terminology prescribed.” § 36-395-5(a), (§ 226.6(a)). The creditor may, if it chooses, include in its periodic statements additional information or explanations but such additional information may not be “stated, utilized or placed so as to mislead or confuse the customer or contradict, obscure or detract attention from the information required to be disclosed.” § 36-395-5(b), (§ 226.6(c)). The district judge did not determine whether § 36-395-6(b)(1) requires disclosure of the amount of payment necessary to avoid additional finance charges. Instead, the judge ruled that the contradiction between G. Fox’s statements rendered them “unclear and misleading,” and placed them in violation of the regulations, regardless of whether disclosure was required or voluntary. We believe the judge should have determined, before making his ruling, whether § 36-395-6(b)(1) required G. Fox to disclose the information at issue. As § 36-395-5(a) & (b) establish different standards of review for required and additional disclosures, analysis of the Gambardellas' claim would have been facilitated by such a determination. We conclude that the amount of payment necessary to avoid additional finance charges is an additional, and not a required, disclosure.
Our analysis necessarily begins with the express language of the statute and regulations. See Ford Motor Credit Co. v. Miihoilin,
the closing date of the billing cycle and the outstanding balance in the account on that date, using the term “new balance”, . .. accompanied by the statement of the date by which, or the period, if any, within which, payment must be made to avoid additional finance charges, except that the creditor may, at his option, and without disclosure, impose no such additional finance charges if payment is received after such date or termination of such period.
Although this language clearly requires creditors to disclose (1) the closing date of the billing cycle, (2) the “new balance,” and (3) the payment due date, neither it, nor any other provision of the state or federal regulations, expressly requires disclosure of the amount of payment necessary to avoid additional finance charges.
The absence of an express disclosure requirement in the regulations is significant, although not conclusive, evidence that disclosure is not required. Regulation Z “cannot speak explicitly to every credit disclosure issue,” Milhollin,
The regulatory scheme strongly suggests that disclosure of the amount of payment
Sections 5 and 9 are in part directed toward different goals. Customers can use the interest rates disclosed under Section 5 to check the accuracy of finance charges already assessed. In contrast, disclosure of closing and payment dates, and of the account “new balance,” under Section 9 helps customers to avoid new finance charges, and not to review past charges. The Gambardellas claim that this distinction establishes the irrelevancy of Section 5 to the proper interpretation of Section 9. They argue that Section 9 is intended to reveal the information consumers need to avoid additional finance charges, and that the regulation’s goal will be thwarted if Sections 5 and 9 are interpreted in tandem. We do not agree. Whatever policies lie behind Section 9, the very existence of the Section 5 exemption reveals that the FRB was aware, when it drafted the regulations, that some creditors do not impose finance charges upon small balances. We therefore must presume that the FRB’s failure expressly to require disclosure in Section 9 reflects informed choice, and not oversight. Indeed, since Section 5 includes a proviso expressly exempting from disclosure information otherwise covered by the clear language of the regulation, and since Section 9, giving the language its ordinary meaning, does not require disclosure of the information exempted from Section 5, we conclude that the FRB did not intend to require disclosure.
Because the amount of payment necessary to avoid additional finance charges is not a required disclosure, G. Fox’s reverse-side statement, “No FINANCE CHARGE is assessed in any billing period in which the ‘Previous Balance’ ... is $3 or less,” must be treated as an additional disclosure reviewable under § 36-395-5(b), (§ 226.6(c)). As an additional disclosure, the statement is a violation if it has been “stated, utilized or
2. Notice of Reverse-Side Disclosures.
A creditor may, if it chooses, place certain required disclosures upon the reverse of its periodic statements.
If the creditor exercises any of the options [for reverse-side disclosure] provided for under this paragraph, the face of the periodic statement shall contain one of the following notices, as applicable: “NOTICE: See reverse side for important information” ...
Several factors indicate that
[W]here the terms “finance charge” and “annual percentage rate” are required to be used, they shall he printed more conspicuously than other terminology required by this part and all numerical amounts and percentages shall be stated in figures and shall be printed in not less than the equivalent of 10 point type, .075 inch computer type, or elite size typewritten numerals ...
(emphasis supplied).
The cases, administrative rulings, and FRB public information letters cited by the Gambardellas do not support their claim. Although FRB Public Information Letter No. 477 (May 19, 1971) does indicate that creditors cannot vary the wording of the notice required by
The FRB intended
B. Claims Not Ruled Upon.
Because proof of multiple violations in a single periodic statement does not increase the plaintiff’s recovery,
1. Failure to Use Dollar Signs.
G. Fox prints two horizontal columns at the top of its periodic statements. The top column, reading from left to right, contains the terms “Previous Balance,” “Finance Charge,” “Purchases,” “Payments,” “Credits,” and “New Balance.” The second column, located directly beneath the first, contains blank spaces into which G. Fox inserts the appropriate monetary amounts for each customer at the close of a billing cycle. Each of the amounts so inserted appears directly beneath a descriptive heading in the top column, e.g., “Previous Balance.” The amounts are separated from one another by arithmetical symbols indicating that “Previous Balance” plus “Finance Charge” plus “Purchases” minus “Payments” minus “Credits” equals “New Balance.” G. Fox does not precede the numbers in the second column with dollar signs ($). Similarly, further down on the statements, G. Fox prints monetary amounts without dollar signs under the headings “Average Daily Balance,” “Past Due Amount,” and “Minimum Payment.” G. Fox does use dollar signs in disclosing, at the bottom of the statements, certain facts about the past month’s finance charge. There, G. Fox prints dollar signs before the actual amounts of the finance charge and of the minimum finance charge, if any, and the range of balances to which differing periodic rates may be applicable.
The Gambardellas claim that G. Fox violated the regulations by failing to print dollar signs before all monetary amounts. They argue that dollar signs are needed clearly to disclose that the figures appearing on a customer’s statement refer to dollar amounts, and that the absence of such signs rendered G. Fox’s disclosure of monetary amounts unclear or confusing, in violation of § 36-395-5(a) & (b), (§ 226.6(a) & (c)). They argue that G. Fox’s use of dollar signs at the bottom of its statements, but not elsewhere, enhances the potential for confusion.
We see no merit in this ridiculous claim. There is no express regulatory requirement that creditors precede monetary amounts with dollar signs, nor do we see any realistic possibility that G. Fox customers would fail to realize which numbers appearing on their statements refer to dollar amounts. Each of the figures the Gambardellas claim should have been preceded by a dollar sign stands by itself, apart from any text, under a column heading which can reasonably be read only to refer to an amount of money. Under these circumstances dollar signs were not required. See Household Consumer Discount Co. v. Payne,
2. Use of “CR” Symbol.
G. Fox uses the symbol “CR” in several places on its periodic statements. The central portion of the statements consists of
G. Fox thus uses “CR” to denote payments, credits, and credit balances. The Gambardellas claim that G. Fox’s multiple use of “CR” drains the symbol of meaning and renders the disclosures it accompanies unclear and confusing, in violation of the regulations. We disagree.
The regulations require creditors to disclose their customers’ balances at the start and at the close of the billing cycle, and appropriately to identify credit balances. Conn.Bank.Reg. § 36 — 395 — 6(b)(l)(i) & (ix), (
G. Fox appends “CR” to amounts recorded as payments or credits because all such amounts result in credits (as opposed to debits) to the customer’s account. The symbol “CR” is thus meant not to distinguish payments from other credits, but merely to inform the consumer that the amount recorded redounds to his benefit. Creditors must, however, separately disclose payments and credits, and must specifically identify all such amounts. § 36-395-6(b)(l)(iii), (
G. Fox specifically identifies payments on its statements by printing “Payment” directly opposite the amount recorded in the “Amount” column. The “CR” symbol appended to the recorded amount is therefore unlikely to cause a consumer to believe that credit has been granted for some reason other than payment. G. Fox discloses credits other than payments by identifying the department that granted credit opposite the amount recorded. Although G. Fox does not print the word “credit” directly opposite credit amounts separately recorded in the center of the form, it does print, under the heading “Credits” at the top of the form, the total amount of credits for the billing period. A consumer who doubts the nature of a recorded item may thus compare the amounts of the items separately recorded to the total amount stated under “Credits.” Such cross-checking should easily distinguish credit items from payments.
3. Disclosure of Minimum Finance Charge.
Section 36-396-6(b)(l)(iv), (§ 226.-7(b)(l)(iv)), requires disclosure of all finance charges, including any minimum finance charge, assessed during the billing period. G. Fox assesses a minimum finance charge of 50$ upon the accounts of those of its Massachusetts and Rhode Island customers who had an average daily balance of $3 to $34 during the billing period.
□ FINANCE CHARGE is due to a minimum charge of $
On periodic statements sent Massachusetts and Rhode Island customers who have been assessed a minimum finance charge, G. Fox places an “x” in the box to the left of the words “FINANCE CHARGE” and writes the amount of the charge after the dollar sign at the end of the sentence. Periodic statements sent Connecticut customers always leave blank both the box at the beginning of the sentence and the space at the end.
The Gambardellas claim that the quoted sentence, when included in periodic statements sent Connecticut customers, breached G. Fox’s duty clearly to disclose finance charges. They say that the sentence could confuse Connecticut consumers about the applicability of minimum charges. We cannot agree. Blank-box formats are in common use on many kinds of forms, financial and otherwise, to indicate the applicability of various options stated on the forms. In Official Staff Interpretation No. FC-0081, 42 Fed.Reg. 31,430 (June 3, 1977), the FRB approved a creditor’s proposal to use a blank-box format in a consumer loan form. See also Griggs v. Provident Consumer Discount Co.,
[H] The Gambardellas also claim that because Connecticut prohibits minimum finance charges, G. Fox may not include the sentence in periodic statements sent Connecticut consumers. They argue that the Act prohibits a creditor from claiming to employ practices that are unlawful in the consumer’s state. Courts have been unable to agree whether a disclosure statement which claims a right or interest prohibited by state law violates the Act. Compare Tinsman v. Moline Beneficial Fin. Corp.,
4. Disclosure of Rates Used to Compute Finance Charge.
Conn.Bank.Reg. § 36-395-6(b)(l)(v), (
[E]ach periodic rate, using the term “periodic rate” or “rates”, that may be used to compute the finance charge, whether or not applied during the billing cycle, and the range of balances to which it is applicable, and the corresponding annual percentage rate determined by multiplying the periodic rate by the number of periods in a year.
G. Fox applies a monthly interest charge of 1.25% to all of its Connecticut accounts, regardless of the amount of the balance. On Massachusetts and Rhode Island accounts, however, G. Fox applies different interest rates to different ranges of balances. The application of different rates to different ranges of balances is called a “break rate” system. G. Fox uses the same form for the periodic statements it sends Connecticut, Massachusetts, and Rhode Island customers. The form is designed to accommodate disclosure of a break rate system that employs two different interest rates. When completed and sent to Connecticut customers, who are not subject to break rates, the form appears as follows:
[[Image here]]
G. Fox thus tells Connecticut consumers that the portion of their balances up to or equal to $0 is subject to a periodic rate of 1.25%, and to an annual rate of 15%. It also discloses that the same rate is applied to balances exceeding $0. The Gambardellas claim that G. Fox has breached its § 36-396-6(b)(l)(v) duty clearly to disclose periodic and annual rates. They argue that G. Fox’s statement regarding the interest rate applied to balances up to or equal $0 is inaccurate and misleading. We agree with the Gambardellas that the statement is inaccurate since, in fact, G. Fox does not impose finance charges (or pay interest) on credit balances. We find, however, that any technical inaccuracy in the statement is unlikely to mislead consumers, and that G. Fox’s disclosure of periodic and annual rates, though hardly made in a model format, is sufficient under the law.
FRB Public Information Letter No. 651 (Dec. 15, 1972), states that the “range of balance” disclosure required by § 226.-7(b)(l)(v) is “intended to show the break point where there was more than one rate applicable to the account.” The Letter informed a creditor proposing to apply a single periodic rate that it was not required separately to disclose ranges of balances. Similarly, FRB Public Information Letter No. 1108 (September 1, 1978), states that
Accordingly, we reverse the judgment, vacate the award of attorneys’ fees, and remand the case with directions to dismiss the complaint.
[[Image here]]
Notes
. TILSRA required the FRB to promulgate implementing regulations at least one year prior to the effective date of the Act and authorized any creditor to comply with the revised regulations prior to the effective date. Pub.L. No. 96-221, § 625, 94 Stat. 185-86 (1980). The FRB accordingly revised Regulation Z, effective April 1, 1981, 46 Fed.Reg. 20,848 (1981), but with compliance being optional until the Act’s effective date. G. Fox does not claim to have complied with TILSRA between April 1 and September 22, 1981.
. A G. Fox account statement, both front and back, has been reproduced as an appendix to the court’s opinion. The reader may find it useful periodically to refer to the reproduced statement.
. G. Fox’s periodic statements specify a “payment due date” by which the customer mu$t pay the new balance to avoid additional finance charges. Payment of all but $3 of the new balance by the payment due date will not prevent finance charges from being assessed in the subsequent billing period. Instead, unless the customer pays the new balance in full (or has a credit balance), finance charges will be imposed whenever the new balance is greater than $3. The following chart may help clarify the operation of G. Fox’s finance charge policy:
[[Image here]]
As the chart makes apparent, when the customer’s new balance is $3.00 or less, additional finance charges are not imposed regardless of the amount of the average daily balance in the subsequent billing period.
. The Gambardellas do not claim that they were actually misled by the contradiction or by any other feature of G. Fox’s periodic statements, or that they have suffered actual damages. It is well settled, however, that proof of actual deception or damages is unnecessary to a recovery of statutory damages under
. On May 5, 1980 the FRB released a proposed revised version of Regulation Z implementing the newly enacted Truth in Lending Simplification and Reform Act. 45 Fed.Reg. 29,702 (1980). The proposed version of Regulation Z split the disclosure requirements of § 226.-7(b)(l)(ix) between two provisions, § 226.-5(c)(10) & (11), and required disclosure of:
(11) Free-ride period. The date by which or the time period within which the new balance must be paid in order to avoid the imposition of finance charges. If only a portion of the new balance need be paid to avoid a finance charge, that amount must be disclosed. The creditor may, at its option and without disclosure, impose no finance charge when payment is received after the specified date or time period.
45 Fed.Reg. at 29,738 (emphasis supplied). The language emphasized above seems to require disclosure of the range of balances upon which additional finance charges will not be imposed. In its commentary to proposed Regulation Z the Board stated that § 226.5(c)(ll) was not intended to effect any “substantive change” to
(k) Free-ride period. The date by which or the time period within which the new balance or any portion of the new balance must be paid in order to avoid the imposition of additional finance charges.
45 Fed.Reg. 80,699 (1980). The commentary to the December 5th draft gives no reason for the deletion in
. See note 2, supra.
. We must emphasize that G. Fox’s finance charge policy does not authorize consumers with new balances between $0 and $3 to withhold payment. Although consumers with such balances are not subject to additional finance charges, they must make some payment by the payment due date to avoid delinquency.
. In Ives v. W.T. Grant Co.,
. A broader construction of the statute that premised liability upon any misleading or confusing disclosure obviously would deter creditors from disclosing optional information. Although Regulation Z presumably addresses the most important items of credit information, it also is obvious that consumers benefit from additional disclosures that do not impair the quality of required disclosures. For example, some consumers will benefit from G. Fox’s optional disclosure of the circumstances in which additional finance charges are not assessed. Our interpretation of § 36-395-5(b), (§ 226.-6(c)), does not cause consumers unduly to forgo the benefits of such optional disclosures and is fully consistent with TILA’s policies.
. After the argument of the appeal defense counsel advised the court that there are additional circumstances, beyond those discussed in the opinion, in which G. Fox does not impose additional finance charges on its customers’ accounts. We do not consider those additional circumstances in this appeal.
. Although in most of this opinion primary citation is made to Connecticut law, this section focuses upon the federal regulations for two reasons. First, the district judge issued his ruling under the federal regulation and did not construe the corresponding Connecticut regulation. Second, if the federal regulation does impose print style requirements, the Connecticut regulation, to the extent it imposed different print style requirements, would be unenforceable. See
. The 1969 pamphlet is relevant solely as an FRB staff interpretation of
. In Flesher v. Household Fin. Corp. of Ohio,
. We note that G. Fox did not merely state its minimum finance charge policy and then, through a general disclaimer, disclaim the interest “where prohibited by law,” but that it specifically informed Connecticut consumers, through the blank-box format and the reverse-side disclosure, that minimum finance charges are not imposed in Connecticut.
Concurrence Opinion
concurring:
I concur in the Court’s judgment and in all portions of Judge Lumbard’s opinion except Part A.l. concerning the claim that G. Fox failed to disclose, or misleadingly disclosed, the amount of the payment necessary to avoid additional finance charges. In the majority’s view, no violation occurred because, under its construction of the Truth in Lending Act (TILA),
The majority opinion, viewing the case solely on the facts as they were thought to exist in the District Court, observes that the statement on the front side of the bill is “generally accurate,” at 110, though “misleading to customers who have ‘new balances’ of $3 or less.” Id. The majority then concludes (1) that, under TILA and Regulation Z, the amount of payment necessary to avoid additional finance charges is not a required disclosure and that (2) misleading statements that concern only non-required information do not violate the Act. I disagree with the first of these interpretations.
I.
One of the disclosures TILA requires a creditor to make in a bill under an open-end consumer credit plan is “the date by which ... payment must be made to avoid additional finance charges.”
Fortunately the Board has made explicit what common sense would tell us is the proper way to construe the payment date provision. On May 5, 1980, the Board proposed a revised version of this provision, requiring the following disclosure:
(11) Free-ride period. The date by which ... the new balance must be paid in order to avoid the imposition of finance charges. If only a portion of the new balance need be paid to avoid a finance charge, that amount must be disclosed. .. .
The majority attaches significance to the fact that the final version of
The Supreme Court has instructed us to heed the Board’s views, expressed in connection with the revision of Regulation Z, to the extent that they explain the meaning of TILA and the original version of Regulation Z. See Anderson Bros. Ford v. Valencia,
II.
Since, in my view, the amount of the necessary payment is a required disclosure, I must consider the issue, not reached by the majority, whether the G. Fox disclosures concerning the necessary payment
Regulation Z provides:
If a creditor does not impose a finance charge when the outstanding balance is less than a certain amount, the creditor is not required to disclose that fact or the balance below which no such charge will be imposed.
At first glance, non-disclosure of the amount below which no finance charge will be imposed may seem inconsistent with the requirement of disclosure of the amount of payment necessary to avoid finance charges. But an interpretation is available that accords meaning to both provisions. The disclosure requirement, in its currently applicable version, requires notification of the date by which “the new balance or any portion of the new balance” must be paid to avoid finance charges.
Plaintiffs contend that the non-disclosure permission concerning small balances applies only to a creditor’s decision not to
I conclude, therefore, that G. Fox did not violate TILA when it disclosed that payment of the new balance would avoid additional finance charges without informing the plaintiffs of the fact, now known, that finance charges would not be imposed if all but $3 of the new balance was paid. And, since G. Fox did not have to disclose any aspect of its willingness to forgo finance charges on balances under $3, it did not violate TILA, on the facts as known in the District Court, by disclosing on the reverse side of its bill one of the circumstances under which it would do so. Since the regulation permits a disclosure that full payment is necessary to be contradicted by an undisclosed policy of not imposing finance charges on small balances, it is not violated by a partial disclosure of that policy-
For these reasons I conclude that G. Fox’s billing statement did not violate the payment date provision of TILA and therefore concur in the judgment and in all portions of Judge Lumbard’s opinion except Part A.l.
. The second interpretation, though adopted elsewhere, Stewart v. Ford Motor Credit Co.,
none shall be stated, utilized, or placed so as to mislead or confuse the customer ... or contradict, obscure, or detract attention from the information required ... to be disclosed.
The Board believes that additional information may be included on the statement, and its use will be adequately regulated by the general requirement that all open-end Truth in Lending disclosures be made clearly and conspicuously.
46 Fed.Reg. 20848, 20857 (April 7, 1981). Since the “clearly and conspicuously” standard applies only to required disclosures,
. The current versions appear at
. The current version appears at
. The majority opinion relies on the “small-balance” non-disclosure language of