Lead Opinion
Plаintiff Darlene Jespersen, a bartender at Harrah’s Casino in Reno, Nevada, brought this Title VII action alleging that her employer’s policy requiring that certain female employees wear makeup discriminates against her on the basis of sex. The district court granted summary judgment for Harrah’s, holding that its policy did not constitute sex discrimination because it imposed equal burdens on both sexes. We have jurisdiction pursuant to 28 U.S.C. § 1291, and we affirm.
I.
The following facts are undisputed. Darlene Jespersen was a bartender at the sports bar in Harrah’s Casino in Reno, Nevada, for nearly 20 years. She was an outstanding employee. Over the years, Jespersen’s supervisors commented that she was “highly effective,” that her attitude was “very positive,” and that she made a “positive impression” on Harrah’s guests. Harrah’s customers repeatedly praised Jespersen on employee feedback forms, writing that Jespersen’s excellent service and good attitude enhanced their experience at the sports bar and encouraged them to come back.
Throughout the 1980s and '90s Harrah’s encouraged its female beverage servers to wear makeup, but wearing makeup was not a formal requirement. Although Jes-persen never cared for makeup, she tried wearing it for a short period of time in the 1980s. But she found that wearing makeup made her feel sick, degraded, exposed, and violated. Jespersen felt that wearing makeup “forced her to be feminine” and to become “dolled up” like a sexual object, and that wearing makeup actually interfered with her ability to be an effective bartender (which sometimes required her to deal with unruly, intoxicated guests) because it “took away [her] credibility as an individual and as a person.” After a few weeks, Jespersen stopped wearing makeup because it was so harmful to her dignity and her effectiveness behind the bar that she could no longer do her job. Harrah’s did not object to Jespersen’s choice not to wear makeup and Jespersen continued to work at the sports bar and receive positivе performance reviews for over a decade.
In February 2000, Harrah’s implemented its “Beverage Department Image Transformation” program at 20 Harrah’s locations, including its casino in Reno. The goal of the program was to create a “brand standard of excellence” throughout Har-rah’s operations, with an emphasis on guest service positions. The program imposed specific “appearance standards” on each of its employees in guest services, including heightened requirements for beverage servers. All beverage servers were required to be “well groomed, appealing to the eye, be firm and body toned, and be comfortable with maintaining this look while wearing the specified uniform.” In addition to these general appearance standards applicable to both sexes, there were gender-specific standards for male and female beverage servers. Female beverage servers were required to wear stockings and colored nail polish, and they were required to wear their hair “teased, curled, or styled.” Male beverage servers were prohibited from wearing makeup or colored nail polish, and they were required to maintain short haircuts and neatly trimmed fingernails.
Shortly thereafter, however, the “Personal Best” standards were amended such that in addition to the existing appearance standards, all female beverage servers (including beverage bartenders) were required to wear makeup.
After exhausting her administrative remedies with the Equal Employment Opportunity Commission, Jespersen brought this action alleging that Harrah’s makeup requirement for female beverage servers constituted disparate treatment sex discrimination in violation of 42 U.S.C. § 2000e-2(a) (“Title VII”). The district
II.
We review the grant of summary judgment de novo. United States v. City of Tacoma,
III.
Title VII prohibits employers from discriminating against “any individual with respect to ... compensation, terms, conditions, or privileges of employment, because of such individual’s ... sex.” 42 U.S.C. § '2000e-2(a)(l). In order to prevail on a Title VII disparate treatment sex discrimination claim, an employee need only establish that, but for his or her sex, he or she would have been treated differently. UAW v. Johnson Controls, Inc.,
Pursuant to the “Personal Best” program, women are required to wear makeup, while men are prohibited from doing so. Women are required to wear their hair “teased, curled, or styled” each day, whereas men are only required to maintain short haircuts. We must decide whether these standards are discriminatory; whether they are “based on a policy
We have previously held that grooming and appearance standards that apply differently to women and men do not constitute discrimination on the basis of sex. In Baker v. Cal. Land Title Co.,
Our later cases recognized, however, that an employer’s imposition of more stringent appearance standards on one sex than the other constitutes sex discrimination even where the appearance standards regulate only “mutable” characteristics such as weight. Gerdom,
Although in Frank we characterized the weight standards at issue as “appearance standards,” id., we have, as yet, had no occasion to apply the “unequal burdens” test to gender-differentiated dress and grooming requirements. In Frank and Gerdom, we were called upon only to compare the relative burdens of different weight limitations imрosed on male and female employees. In those cases our task
In order to evaluate the relative burdens the “Personal Best” policy imposes, we must assess the actual impact that it has on both male and female employees. In doing so we must weigh the cost and time necessary for employees of each sex to comply with the policy; Harrah’s contends that the burden of the makeup requirement must be evaluated with reference to all of the requirements of the рolicy, including those that burden men only, such as the requirement that men maintain short haircuts and neatly trimmed nails. Jespersen contends that the only meaningful appearance standard against which the makeup requirement can be measured is the corresponding “no makeup” requirement for men. We agree with Harrah’s approach. Because employers are permitted to apply different appearance standards to each sex so long as those standards are equal, our task in applying the “unequal burdens” test to grooming and dress requirements must sometimes involve weighing the relative burdens that particular requirements impose on workers of one sex against the distinct requirements imposed on workers of the-other sex.
Jespersen contends that the makeup requirement imposes “innumerable” tangible burdens on women that men do not share because cosmetics can cost hundreds of dollars per year and putting on makeup requires a significant investment in time. There is, however, no evidence in the record in support of this contention. Jesper-sen cites to academic literature discussing the cost and time burdens of cosmetics generally, but she presents no evidence as to the cost or time burdens that must be borne by female bartenders in order to comply with the makeup requirement. Even if we were to .take judicial notice of the fact that the application of makeup requires some expenditure of time and money, Jespersen would still have the burden of producing some evidence that the burdens associated with the makeup requirement are greater than the burdens the “Personal Best” policy imposes on male bartenders, and exceed whatever “burden” is associated with ordinary good-grooming standards. Because there is no evidence in the record from which we can assess the burdens that the “Personal Best” policy imposes on -male bartenders either, Jespersen’s claim fails for that reason alone.
Jespersen cites United States v. Seschil-lie,
Jespersen also contends that even if Harrah’s makeup requirement survives the “unequal burdens” test, that test should be invalidated in light of the Supreme Court’s decision in Price Waterhouse v. Hopkins,
Following Price Waterhouse, we have held that sexual harassment of an employee because of that employee’s failure to conform to commonly-accepted gender stereotypes is sex discrimination in violation of Title VII. In Nichols v. Azteca Restaurant Enter., Inc.,
Although Price Waterhouse held that Title VII bans disсrimination against an employee on the basis of that employee’s failure to dress and behave according to the stereotype corresponding with her gender, it did not address the specific question of whether an employer can impose sex-differentiated appearance and grooming standards on its male and female employees. Nor have our subsequent cases invalidated the “unequal burdens” test as a means of assessing whether sex-differentiated appearance standards discriminate on the basis of sex. Although the precise issue was not before us, we declined to apply Price Waterhouse to grooming and appearance standards cases when wе rendered our decision in Nichols,
Finally, we note that we are, in any event, bound to follow our en banc decision in Frank, in which we adopted the unequal burdens test. Price Waterhouse predates Frank by more than a decade and, presumably, the Frank en banc court was aware of it when it adopted the unequal burdens test. Thus, Price Waterhouse does not qualify as an “intervening decision” which could serve as a basis for overruling Frank. See EEOC v. Luce, Forward, Hamilton & Scripps,
IV.
We hold that under the “unequal burdens” test, which is this Circuit’s test for evaluating whether an employer’s sex-differentiated appearance standards constitute sex discrimination in violation of Title VII, Jespersen failed to introduce evidence raising a triable issue of fact as to whether Harrah’s “Personal Best” policy imposes unequal burdens on male and female employees.
The judgment of the district court is AFFIRMED.
Notes
. The text of the appearance standards provides, in relevant part, as follows:
All Beverage Service Personnel, in addition to being friendly, polite, courteous and responsive to our customer's needs, must possess the ability to physically perform the essential factоrs of the job as set forth in the standard job descriptions. They must be well groomed, appealing to the eye, be firm and body toned, and be comfortable with*1078 maintaining this look while wearing the specified uniform. Additional factors to be considered include, but are not limited to, hair styles, overall body contour, and degree of comfort the employee projects while wearing the uniform.
Beverage Bartenders and Barbacks will adhere to these additional guidelines:
Overall Guidelines (applied equally to male/female):
• Appearance: Must maintain Personal Best Image portrayed at time
• Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets.
• No faddish hairstyles or unnatural colors are permitted.
Males:
• Hair must not extend below top of shirt cоllar. Ponytails are prohibited.
• Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted.
• Eye and facial makeup is not permitted.
• Shoes will be solid black leather or leather type with rubber (non skid) soles.
Females:
• Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions.
• Stockings are to be of nude or natural color consistent with employee's skin tone. No runs.
• Nail polish can be clear, white, pink or red color only. No exotic nail art or length.
• Shoes will be solid black leather or leather type with rubber (non skid) soles.
. The amended policy required that "[mjalte up (foundation/concealer and/or face powder, as well as blush and mascara) must bе worn and applied neatly in complimentary colors,” and that ”[l]ip color must be worn at all times.”
. Even if intentional discrimination is shown, an employer can escape liability if sex “is a bona fide occupational qualification [“BFOQ”] reasonably necessary to the normal operation of that particular business or enterprise.” 42 U.S.C. § 2000e-2(e)(l). There is no BFOQ issue on this appeal.
. Because the question is not presented on this record, we do not need to define the exact parameters of the "unequal burdens” test, as applied to personal appearance and grooming. We do note, however, that this is not an exact science yielding results with mathematical certainty. We further note that any "burden” to be measured under the "unequal burdens” test is only that burden which is imposed beyond the requirements of generally accepted good grooming standards.
Dissenting Opinion
dissenting.
I respectfully dissent.
Harrah’s required Darlene Jespersen to wear makeup to work. She refused because the cost — measured in time, money, and personal dignity — was too high. Har-rah’s fired her. The majority holds that Jespersen failed to raise a triable issue of fact as to whether Harrah’s policy imposes unequal burdens on men and women. In fact, Jespersen easily satisfied her burden. A reasonable factfinder could determine that Harrah’s acted because of Jespersen’s sex under not just one theory, but two. First, Hаrrah’s fired Jespersen because of her failure to conform to sex stereotypes, which is discrimination based on sex and is therefore impermissible under Title VII. Second, Jespersen created a triable issue of fact as to whether the policy imposed unequal burdens on men and women, because the policy imposes a requirement on women that is not only time-consuming and expensive, but burdensome for its requirement that women conform to outdated and impermissible sex stereotypes.
I
Darlene Jespersen was fired from her position as a bartender in a sports bar at Harrah’s Casino. There is no question as to why she was fired: because she would not or could not comply with Harrah’s stringent company policy requiring female beverage servers to wear foundation, blush, mascara, and lip color, and to ensure that lip color is on at all times. There is also no question that her performance was not only competent; it was spectacular. She was consistently given glowing recommendations by numerous customers and supervisors, despite the fact that she did not wear makeup.
The Harrah’s policy is far more stringent than simply asking female employees to wear some makeup. The policy essen
All employees at Harrah’s were given “image consultations” as part of the “Personal Best” policy, which for women included a makeover that would result in them being “properly made-up.” The post-makeover photographs are used as an “appearance measurement tool,” and each employee is held “accountable” to the photograph “on a daily basis.” Thus, while men are held accountable to look as clean, have their hair as neat, and have their clothes as tidy and fitted as in their photo, wоmen are held accountable to do all these things as well as be “properly made up,” as they are in the post-makeover photo.
II
Under Harrah’s “Personal Best” policy, Jespersen was required to wear makeup and thus conform to a sex stereotype; when she refused, Harrah’s fired her. When an employer takes an adverse employment action against a plaintiff based on the plaintiffs failure to conform to sex stereotypes, the employer has acted because of sex. Price Waterhouse v. Hopkins,
The majority attempts to distinguish this case from Price Waterhouse and Nichols because this is not a sexual harassment case. But neither was Price Waterhouse, in which the advеrse employment action taken against the plaintiff was that she was denied partnership.
Title VII does not prohibit all verbal or physical harassment in the workplace; it is directed only at ‘discrimination] ... because of ... sex.’ We have never held that workplace harassment, even harassment between men and women, is automatically discrimination because of sex merely because the words used have sexual content or connotations.
Oncale v. Sundowner Offshore Servs., Inc.,
The majority also suggests that Price Waterhouse only applies in certain contexts and did not address sex-differentiated appearance and grooming standards.
Title VII does not make exceptions for particular industries, and we should not write them in. Pervasive discrimination often persists within an industry with exceptional tenacity, and the force of law is sometimes required to overcome it. See Gerdom,
Ill
Even if Price Waterhouse did not apply in the grooming and appearance context, Harrah’s was not entitled to summary judgment, for Jespersen created an issue of material fact as to whether the Harrah’s policy is a grooming standard that imposes unequal burdens on men and women, in violation of Title VII. Frank v. United Airlines, Inc.,
The majority opinion’s holding that the burdens imposed by all of Harrah’s appearance policy requirements must be compared to each other does not follow from prior caselaw permitting employers to maintain sex-differentiated appearance standards that do not impose unequal burdens. Under the majority opinion’s methodology, a sex-differentiated appearance requirement that unfairly burdens women, such as a requirement that women meet more stringent weight limits than men, Frank,
Rather than permit all sorts of sex discrimination as long as it “balances out” for both genders, I would instead compare individual sex-differentiated appearance requirements that correspond to each other, given that Title VII prohibits employers from taking adverse employment actions “because of ... sex.” 42 U.S.C. § 2000e-2(a)(l). Harrah’s hair length requirement and ponytail prohibition fоr men should be compared to the requirement that women wear their hair “teased, curled, or styled” every day and that their hair be “worn down” at all times. Similarly, Harrah’s requirement that men keep their hands and fingernails clean and trimmed and not wear colored nail polish should be compared with the rule allowing women to have longer nails, although not of “exotic length,” and allowing them to wear clear, white, pink, or red nail polish. Finally, the requirement that women wear makeup and lip color at all times should be compared to the prohibition on makeup for men. If the makeup requirement for women is compared to the clean face requirement for men, there can be no dispute that Jespersen created an issue of material fact as to whether the burdens
Furthermore, the majority neglects burdens other than time and money that are imposed by the policy. The sex-stereotyping inherent in certain appearance standards is a burden that falls more heavily on one sex than the other. Thus, we have recognized that the unequal burdens test does not permit sex-differentiated appearance standards that denigrate one gender based on sex stereotypes. See Gerdom,
Jespersen testified very compellingly to the burdens she personally felt in complying with the makeup policy, explaining that it required her to conform with a feminine stereotype that she felt had nothing to do with making drinks. Given her stellar customer and supervisor evaluations, Jesper-sen is obviously not alone in this analysis. Sex-differentiated appearance standards stemming from stereotypes that women are unfit for work, fulfill a different role in the workplace, or are incapable of exercising professional judgment systematically impose a burden on women, converting such stereotypes into a stubborn reality. See Nevada Dep’t of Hum. Res. v. Hibbs,
This is not to say that all gender-differentiated appearance requirements are prohibited; what violates Title VII are those that rest upon a message of gender subordination. The distinction is apparent in the history of our caselaw on grooming and appearance standards under Title VII. When early challenges to requirements that men keep their hair short аrose in the federal courts, those requirements stemmed not from gender subordination, but from fear of a youth counterculture. See Willingham v. Macon Tel. Pub’g Co.,
Finally, even if all appearance requirements for men are compared to all appearance requirements for women, and even if the burdens engendered by sex-stereotyping are negleсted, a reasonable jury could easily conclude that having to wear approximately as much makeup as one was wearing post-makeover, in addition to teasing, curling, or styling one’s hair every day, constitutes more of a burden than having to keep one’s hair short and cut one’s fingernails. All of these activities are ones with which factfinders have everyday familiarity, and “summary judg
IV
A reasonable factfinder could conclude that the Harrah’s makeup requirement imposes an unequal burden on women, that Jespersen was fired for failure to conform to a sex stereotype, or both. Darlene Jespersen should be allowed to present her case to a jury.
Therefore, I respectfully dissent.
