The dispositive question in this case is whether the trial court erred in charging the jury that an elevator owner owes a passenger a high duty of care rather than an ordinary duty of care. We answer yes. Because the case must be remanded for retrial, we also consider whether the district court erred in refusing to charge the jury on premises liability.
A timing device on a freight elevator in Dallas Market Center Development Company’s Loew’s Anаtole Hotel automatically lowered the entry gate twenty-one seconds after it opened. A bell warning that the gate was lowering had been muffled because the noise annoyed hotel guests. Laurie Liedeker, а florist, was loading plants onto the elevator when the gate began to lower and struck her head, injuring her neck. Liedeker sued DMC and Otis Elevator Co., who maintained the elevator, but nonsuited Otis the day of trial.
The district court charged the jury as if Liedeker’s claim were for injury from DMC’s negligent activity rather than from a defect in DMC’s premises. The charge inquired simply whether any negligence of Liedeker or DMC caused Liedeker’s injury, what percentage was аttributable to each, and what damages Liedeker incurred. Negligence for Liedeker was defined as the failure to use ordinary care, but negligence for DMC was defined as the failure to use “a high degree of carе”, that is, the “care that would have been used by a very cautious, competent, and prudent person”. DMC objected that the charge “impose[d] a greater burden on it than required by law”, and specifically, that “[i]n regard to the definitions of ‘negligence’ and ‘high degree of care,’ [DMC] would urge the Court to define ‘negligence’ and ‘ordinary care’ in Question Number 2 [regarding DMC’s negligence] as it is set forth in Question Number 1 [regarding Liedeker’s contributory negligence]”. The district court overruled DMC’s objections, explaining that “[t]he definitions and the placing of the definition of ‘high degree of care’ with respect to [DMC] was out of a case styled
[DeLeon v. Otis Elevator Co.,
DMC argues that it owed Liedeker only a duty of ordinary care. We agree. In
Triangle Motors v. Richmond,
The court of appeals did not cite
Triangle Motors,
relying instead on
Farmers’ & Mechanics’ Nat’l Bank v. Hanks,
Two early decisions in the courts of appeals followed the
Hanks
dicta.
City Nat’l Bank v. Pigott,
Other states are divided over the duty of elevator owners. In several jurisdictions, elevator owners are liable only for ordinary negligence.
E.g., Hafferman v. Westinghouse Elec. Corp.,
We continue to hold, as we did in
Triangle Motors,
that an elevator owner owes a duty of ordinary care to protect invitees from an unrеasonable risk of harm because of the elevator. It follows that the district court erred in submitting the charge in this case. DMG objected that the charge “impose[d] a greater burden on it than required by law.” This was all DMC was required tо do to preserve error. Tex.R.
*385
Crv. P. 274;
Spencer v. Eagle Star Ins. Co. of America,
Because the case may be retried, we address anothеr issue raised by DMC to provide guidance to the district court on remand.
See, e.g., Edinburg Hosp. Auth. v. Trevino,
The court of appeals held that DMC failed to preserve its complaint because the record does not reflect that the district court denied DMC’s requests. We disagree. The district court stated on the record that it would endorse DMC’s requests:
[DMC’s counsel]: Your Honor, the only other thing I have, I filed this morning some requested issues and instructions. I have рrovided copies to [opposing counsel]. And I would just request that the Court just refuse them—
The Court: I will sign off on them.
[DMC’s counsel]:—and sign off on them.
The Court: Well, you don’t want to request that the Court refuse them. You just want to request that the Court make its ruling, don’t you?
[DMC’s counsel]: That’s right.
The Court: And note that they are refused.
[DMC’s counsel]: You’re right. Take that off the record.
The Court: I know what you meant.
[DMC’s counsel]: Thank you, your Hon- or. If you would just sign them, I would appreciate it.
The Court: I will do that.
The court, however, did not sign them. The appeals court concluded that this exchange did not indicate that the district court was aware of DMC’s request for a question about unreasonable risk of harm. But the appeals court ignored the district court’s statements after DMC discovered that its requested issues and instructions had not been endorsed with the court’s ruling. The court explained:
I don’t think there’s any question that the requested questions were submitted to the Court and ruled on by the Court. There is no question in my mind that they were ruled on. There is no question they were submitted. They are stamped in in [sic] the clerk’s office. They were before the Court, and there wаs a lengthy discussion *386 on it, a discussion over two days as I recall.
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For [not endorsing the requests “refused”] I am truly sorry. I really am. You know, perhaps I was distracted_
Rule 276 of the Texas Rules of Civil Procedure requires a trial court to endorse refused requests “‘Refused,’ and sign the same officially”. The rule provides that such endorsement preserves error:
Such refused or modified instruction, question, or definition, when so endorsed shall constitute a bill of exceptions, and it shall be conclusively presumed that thе party asking the same presented it at the proper time, excepted to its refusal or modification, and that all the requirements of law have been observed, and such procedure shall entitle the party rеquesting the same to have the action of the trial judge thereon reviewed without preparing a formal bill of exceptions.
Tex.R. Civ. P. 276. But the rule nowhere suggests that the trial court’s endorsement is a prerequisite to preservation of error, or that the trial court’s failure to comply with the rule waives the requesting party’s complaint. To the contrary, by stating that an endorsement constitutes a bill of exceptions, it suggests that other proof that requested instructions were refused would also preserve error.
This Court has never held that the trial court’s endorsement is the only means of preserving error in refusing charge requests. Three cases hold that an endorsemеnt is not necessary:
Oechsner v. Ameritrust Texas,
Most cases suggest that an endorsement is not the only way to preserve error in refusing charge requests:
Maddox v. Denka Chem. Corp.,
Fewer cаses suggest that endorsement is the only method of preserving error:
Southwest Airlines Co. v. Jaeger,
To make an endorsement by the trial court the exclusive means of preserving error for refusing a charge request, when the court’s refusal is otherwise clear from the record, would promote form over substance and be ill advised. A lawyer has no practical way of ensuring that a trial court will actually endorse charge requests as promised—as the present case illustrates. Rule 276 allows for preservation of error by other means. Consistent with the rule, the clear weight of authority, and sound policy, we hold that an endorsement by the trial court is not the exclusivе means of preserving error for refusing a charge request. We disapprove opinions of the courts of appeals which suggest a contrary rule. In this case the trial court admitted that he had considered the rеquested question, had refused it, and had meant to endorse it but simply failed to do so, for which he was sorry. The trial court’s statements on the record clearly preserved DMC’s complaint that the case should have been submitted to the jury on a premises liability theory rather than a negligent activity theoiy.
* * * * *
For the reasons given, we grant DMC’s application for writ of error and without hearing argument, reverse the judgment of the court of appeals and remand the case to the district court for further proceedings consistent with this opinion.
