The question posed by this case is whether an alien who in sworn affidavits claims that he never received notice of the BIA’s adverse decision is entitled to reopening and reissuance of that decision so that he may timely appeal it to this court. More specifically, when the BIA uses regular mail to meet its regulatory obligation to serve its decisions on aliens, does the BIA’s factual finding that its decision was properly mailed to the alien’s address of record preclude the alien’s claim that he did not actually receive the decision?
I.
Petitioner Dalip Singh is a 42-year-old native and citizen of India. On August 10, 1998, he entered the United States on a B-2 visitor’s visa, which authorized him to remain in the United States until February 9, 1999. Some time before his visa *865 expired and while still lawfully in the United States, Singh petitioned the immigration authorities for asylum, claiming persecution on account of religion (Sikh) and membership in a disfavored group (the Akali Dal Mann Party). Subsequently, Singh appeared at two immigration hearings, one on November 29, 2001 and the second on May 23, 2002.
At the conclusion of the May 23 hearing, the Immigration Judge (IJ) denied Singh all relief, and Singh thereafter timely appealed the IJ’s adverse decision to the Board of Immigration Appeals (BIA). On October 7, 2003, the BIA issued its decision denying Singh’s appeal in an order affirming the IJ without an opinion. Singh and his attorney of record, Khuldip Dhari-wal, swear they did not receive notice of the decision. 1 The BIA contends, however, that it sent the decision by regular mail to Singh’s counsel, whose correct address appears on the decision’s transmittal cover sheet; the BIA acknowledges that the decision was not sent to Singh himself.
Singh contends that neither he nor his attorney learned of the BIA’s October 2003 decision until February 2004, well after the time for Singh to file an appeal with this court had lapsed.
See
8 U.S.C. § 1252(b)(1) (30-day time limit for filing petitions for judicial review);
Caruncho v. INS,
II.
We must decide whether the BIA abused its discretion in refusing to reopen and reissue its adverse October 2003 decision, given Singh’s claim that he never received notice of that decision and therefore could not timely appeal it to this court on its merits.
4
To succeed on his claim
*866
that the BIA abused its discretion, Singh must establish that the BIA failed to comply with the terms of its own regulations.
See Iturribarria v. INS,
The regulations governing the BIA’s obligation to give notice of its decisions provides that “[t]he decision of the Board ... shall be served upon the alien or party affected ....” 8 C.F.R. § 1003.1(f). 5 Service, in turn, is defined as “physically presenting or mailing a document to the appropriate party or parties.” 8 C.F.R. § 1003.13 (emphasis added).
When the Board relies on service by mail, it must establish that the document placed in the mail was correctly addressed to the alien’s (or his counsel’s) address of record.
See Martinez-Serrano v. INS,
Under the clear terms of the regulations then, as interpreted by this court, the BIA does not effectuate service if it fails to mail its decision to the party’s correct address of record. This is the framework under which we analyze Singh’s claims that he is entitled to relief if he can show he did not in fact receive notice of the Board’s decision. In order to prevail on his petition for review, Singh must establish that the BIA failed to fulfill its regulatory or legal obligations with respect to its October 2003 decision.
III.
A.
Singh’s allegation of nonreceipt suggests that he might be claiming the decision was never mailed at all, much less to the correct address. If true, that would violate 8 C.F.R. § 1003.1(f) on its face.
*867
The BIA found, however, that the decision “was correctly mailed” to Singh’s attorney, and we review this factual finding for substantial evidence.
See Hamoui v. Ashcroft,
B.
Singh argues that his allegation of non-receipt, supported by his affidavits and course of conduct, should equitably toll the filing deadline for petitioning this court. Had the BIA failed to comply with its regulations, this argument would have had merit. But Singh equates the BIA’s obligation to “serve” with actual delivery. Singh’s position is a reasonable one because service is generally understood to mean delivery. See Black’s Law Dictionary 1399 (8th ed.2004) (defining serve as “1. To make legal delivery of (a notice or process) ...; 2. To present (a person) with a notice or process as required by law”). Indeed, the BIA’s own definition of service requires the BIA either to “physically presentf ]” its decision (ensuring the alien actually receives it) or to mail its decision. 8 C.F.R. § 1003.13. These two methods of service are of equal significance only if one presumes receipt from mailing. Significantly, prior to the 1996 amendments to the United States Code, the BIA was required to mail its decision using certified mail, which provided documentation of actual delivery. See 8 U.S.C. §§ 1252b(a)(1), (f)(1) (1995); see also In re Grijalva, 21 I. & N. Dec. 27, 32 (BIA 1995). Thus, the BIA’s mailing of its decision by certified mail to an alien was roughly equivalent to physically presenting the decision to the alien. Congress, however, amended the statute in 1996 to allow the BIA to send its decision by regular mail. See 8 U.S.C. § 1229(a)(1) (1996). And because the BIA retained its regulations authorizing service by “mailing,” it appears that regular mail suffices even though it does not generate any confirmation by the U.S. Postal Service that the mail actually got through. Consequently, unless there is some regulatory or other legal requirement that the BIA affirmatively demonstrate that Singh actually received the Board’s October 2003 decision, his sworn allegations of nonre-ceipt are legally insufficient. Singh has not called our attention to any such requirement and we have not found any.
Our decision in
Salta v. INS,
We find that in cases where service of a notice of a deportation proceeding is sent by certified mail through the United States Postal Service and there is proof of attempted delivery and notification of certified mail, a strong presumption of effective service arises. There is a presumption that public officers, including Postal Service employees, properly discharge their duties. A bald and unsupported denial of receipt of certified mail notices is not sufficient to support a motion to reopen to rescind an in absen-tia order....
This presumption of effective service may be overcome by the affirmative defense of nondelivery or improper delivery by the Postal Service. However, in order to support this affirmative defense, the respondent must present substantial and probative evidence such as documentary evidence from the Postal Service, third party affidavits, or other similar evidence demonstrating that there was improper delivery.
21 I. & N. Dec. at 37 (emphasis added) (internal citations omitted). Because the INS had not used certified mail, however, we concluded that the IJ relied on the wrong standard in denying Salta’s defense of nonreceipt. Rather, “[a]lthough it is still proper to presume that postal officers properly discharge their duties, delivery by regular mail does not raise the same ‘strong presumption’ as certified mail, and less should be required to rebut such a presumption.”
Salta,
But
Salta
is inapposite. Section 1229a(b)(5) requires the immigration judge to enter an in absentia removal order when an alien fails to appear for a hearing. The order may be rescinded if the alien demonstrates “that she did not receive notice of the removal hearing.”
Id.
at 1078 (citing 8 U.S.C. § 1229a(b)(5)(C)). There is no comparable statutory provision with respect to notice of BIA decisions that would require excusing an alien’s delinquency in failing to timely file a petition for review because of his asserted nonre-ceipt of notice. As we have already explained, to satisfy its regulatory obligation to accomplish service of its decision, the BIA is required only to mail the decision to the alien’s address of record.
7
Cf. Radkov v. Ashcroft,
In addition to compliance with the regulations that require service, the BIA of course must not mislead an alien as to the status of his appeal or the time limit for filing a petition for review.
See Singh v. INS,
We therefore must conclude that Singh has not presented any evidence to show that the Board abused its discretion in declining to reopen his appeal and reissue its October 2003 decision. In so holding, we recognize that this places the burden on the alien and his counsel to be vigilant in checking the status of his case. According to the parties’ briefs, the BIA has provided a hotline for aliens to call to determine whether a decision has been issued. Indeed, Singh’s counsel confirmed that a decision had been rendered by the BIA by calling this hotline.
Cf. Nowak,
Requiring such vigilance is not unique to this context. For example, in a civil proceeding before the district court where the United States is a party, the parties have 60 days to file a notice of appeal, and 30 days from this deadline to seek an extension of time to file the notice.
See
Fed.R.App. P. 4(a)(1)(A). In
Alaska Limestone Corp. v. Hodel,
IV.
There may be situations where serious due process concerns are implicated by the BIA’s refusal to reopen and reissue, when it is undisputed that the alien neither received the decision nor had the ability to verify independently that a decision has been rendered.
See Farhoud v. INS,
V.
The BIA was obliged to mail its decision to Singh’s correct address of record. Singh’s affidavits alleging nonreceipt and implying nonmailing are insufficient to overcome the BIA’s factual finding — based on the transmittal sheet’s evidence of mailing — that the decision was properly mailed. Therefore, the BIA did not abuse its discretion in denying Singh’s motion to reopen, and Singh has not established a violation of due process.
PETITION FOR REVIEW DENIED.
Notes
. The factual allegations supporting Singh’s and Dhariwal's claims that they did not receive notice of the October 2003 decision are taken from the motion to reopen and affidavits submitted to the BIA. Except as other wise noted, the government does not contest these assertions.
. The INS has been abolished and its functions transferred to the Department of Homeland Security. See Homeland Security Act of 2002, Pub.L. No. 107-296, 116 Stat. 2135, 2142 (2002), 6 U.S.C. §§ 101-557.
. The bag and baggage order was dated February 11, 2004. Such an order issues once the government determines that there is no further administrative relief available to an alien who is subject to an order of removal, and instructs the alien to appear at a specified location and time for removal.
. We review for abuse of discretion the BIA's denial of a motion to reopen.
Salta v. INS,
. The government argued in its briefing and at oral argument before us that 8 U.S.C. § 1229(a)(1) was applicable. But that section clearly covers only "notice[s] to appear,” not notice of the BIA's decision. This difference is critical as we explain later.
. At the time Martinez-Serrano was filed, aliens had 90 (rather than 30) days to petition for review of the BIA's decision. See id. at 1258.
. We have recognized differing standards in the removal hearing context as compared to the BIA decision/petition for review context: "[Tjhere is a significant difference between initiating deportation proceedings in absentia and declining to hear an absent alien's petition for review of proceedings in which he fully participated.”
Antonio-Martinez v. INS,
