*1 why reason defensible logically legally reasonable, imposing without and gitimate to seek not be able should recovery. Ketchmarks the impediment any artificial result- trauma emotional recovery for the sentiments paternalistic the Compare of the destruction complete the ing from in 1897 with court the Kalen uttered nearly for had lived they in which home of Court the expressed those re- Accordingly, I would century. a half State, 52 Haw. v. Rodrigues Hawaii summary of grant court's the trial verse court (1970), the in which P.2d remand favor and their in NIPSCO's pursue judgment plaintiffs permitted of emotional proceedings. infliction for further negligent for claim flooding of from the resulting distress occupy they could before home new
it: claims administered which
Courts inde- to an incident distress
of mental just as com- are action cause
pendent when claims to administer
petent independent as an raised are
they judging In damages.
ground dis- of mental claim of a
genuineness 'the may look to juries tress, and courts CHRYSLER DAIMLER and proof genuineness and quality CORPORATION, Appellant-Defendant, contemporary an extent rely to profession medical of the
sophistication jury to and court ability of the Yaeger, Diane YAEGER Samuel In cases claims' dishonest out weed Appellees-Plaintiffs. dis- of mental proof where than other nature, medically significant is of tress No. 55A405-0402-CV-65. required proof standard general is distress of mental of Indiana. Appeals a claim support in the genuineness guarantee some 1, 2004. Dec. case. cireumstances omitted).1 (citations at 519-20 Id. Ha- Supreme Court with agree
I rationale, no I see enlightened
wail's recovery for recognize not or should should opinion, dissenting response to a decided We have not stated, distress. mental majority Rodrigues 'attachment put on be a value should juries holding it is said Against the decision that that but possessions' material the law and that restraint' 'without are now be should which a function properly is to mate- encourage 'attachment should Moreover, jury is jury. with shared has age when man an 'in possession' rial 'rea- under the restraint 'without no less pletho- a veritable himself surrounded established we have standard man' sonable Indeed, our possessions.' of material ra cases negligence other than in innumerable burden of part of the does shift decision standard man' where a 'reasonable in- distress administering of mental claims applied and principles are general tort juries. by the courts ordinately assumed of whether issue preliminary where cases, jury, tort mental in other As reason- questions on presents commu- case section a cross representing court. disagree for the men would able consider position to nity in a better society n. 8. at 521 Rodrigues, 472 P.2d circumstances particular what - - - *3 Kammey- Smith, Randall W.
Jeffrey P. Appel- for IN, Attorneys er, Wayne, Fort lant. Barker, Chica- Cohen, D. John M.
Seott Appellees. for IL, Attorneys go, OPINION possession Cruiser, of the PT the vehicle began to exhibit power defects HOFFMAN, Judge. Senior mechanism, steering engine, and the Defendant-Appellant blower motor. ("Daimler") Corporation appeals the trial The Yaegers took the vehicle to Daim- court's denial of its motion to dismiss and ler repairs occasion, more than one compel Plaintiffs-Appellees Samuel Yae- they but were not satisfied with the re- ("the ger and Yaeger Diane Yaegers") to sults. 9, 2002, On December submit to arbitration. We reverse and notified Daimler of their intent to revoke remand with instructions. *4 acceptance of the vehicle. Due to Daim- We consider the following issues in our ler's recognize refusal to the request review of the trial court's determination: revocation of acceptance, the Yaegers filed I. appeal Whether Daimler's should a complaint alleging breach of express
be dismissed because it failed to warranty, breach implied of warranty, vio- certify its interlocutory appeal un- lation of the Indiana Motor Vehicle Pro- der the Indiana Appellate Rules of ("Indiana tection Act Law"), Lemon Procedure. revocation of acceptance pursuant to the Magnuson-Moss II. Warranty Whether the trial court Act. - erred as a matter of law in determining that Daimler filed a motion compel arbi- Yaegers did not consent to the tration and to dismiss the Yaegers' appeal. arbitration provisions of the con- The trial court heard oral argument on the tract when applied Diane for and motion and then issued an order denying obtained special financing for the (1) the motion on the bases that Samuel purchase of the vehicle. Yaeger did not consent to binding arbitra- III. Whether the trial court erred aas tion and Diane Yaeger did not knowingly matter of law in determining that consent to binding arbitration; the ar- provision arbitration of the bitration clause contained in the contract is
contract prohibited by the Mag- unenforceable under Magnuson-Moss nuson-Moss Act. Act; and there was no evidence that Daimler's arbitration plan IV. had been ap- Whether the trial court erred aas proved by the Indiana Attorney matter of General. law in determining that Appellant's App. at 5. subse- should be quently filed this interlocutory appeal. held unenforceable it because was not approved by the Indiana At- I.
torney General. Yaegers responded to ap 16, 2002, On or about May the Yaegers peal by filing a motion to dismiss.1 In purchased a PT Cruiser motion, Yaegers contend that Community from Motors. The vehicle was Daimler failed comply require Daimler, manufactured which warrant- ments of appellate rules that govern ed that years for three thirty-six thou- the filing of an interlocutory appeal. sand it miles would repair any defects in materials or in workmanship or on the The trial court's order denying Daim- vehicle. Shortly after the Yaegers took ler's motion to compel arbitration and to 1. The denominate the motion as a request is to this court dismiss Daimler's motion to "strike." The intent of the appeal. motion who parties prejudice without severable interlocutory order. Certain anis dismiss subsequent proceed aggrieved by Ap- may be in Indiana listed orders interlocutory 66(B). App.R. 14(A) trial court...." ings in the may appealed be Rule pellate improperly appeal "declined to dismiss a notice of have by filing right of matter jurisdiction the or- retained entry of brought appeals thirty days within 66(B)] motion [App.R. denying Daimler's under appeal The order der. listed Subsection interest and public order type significant is not cases appealable in a (A), therefore be raised it is issue would the same where 14(A). also appeal An App.R. Mutual under Northwestern right appeal."2 new Life interlocutory or- other from taken may be Stinnett, 698 N.E.2d Insurance Co. court, 14(B) if the trial previous (Ind.Ct.App.1998). We App.R. ders discretion, order and certifies issue of arbitration in its held that "the ty jurisdiction over accepts Appeals possibility importance because party requires the rule appeal. to useless submitting parties ap- interlocutory discretionary pursuing Id. unnecessary proceedings." certifica- requesting motion to file a peal Evansville-Vanderburgh School (citing - *5 - App.R. court under trial by the tion Association, Teachers Evansville Corp. v. a motion 14(B)(1) file subsequently and to (Ind.Ct.App.1986)). N.E.2d under by this court acceptance requesting is also true that further held haveWe "this 14(B)(2). file ei- did not Daimler App.R. submitting parties of possibility by App.R. required motions ther should when there proceedings trial court 14(B). that Id. We note be arbitration." first App.R. and remand rely appeal on either Daimler's Daimler does dismissal court, to later determine only the trial 14(A) (B) App.R. on instead relies or but have been arbitrat should the matter interlocu- that 14(C), "[oJther that which states only provid- as may taken appeals be tory time and a waste of ed, in would result unnecessary that its contends Daimler and an parties statute." money ed for under Accordingly, authorized is interlocutory appeal trial court. upon the burden Act, Arbitration App.R. Uniform under the Indiana our discretion we exercise taken may be appeal that an states ap 66(B) Daimler's to dismiss and decline compel an order to the denial from peal. See, § 34-57-2- Ind.Code
arbitration. - IL. relief 19(a)(1). no provides This statute however, appeals Daimler, arbitration, because compel motion In its sales, leases, loan con- were that consumer observed from Daimler from exempted specifically tracts are on the price purchase a discounted given Act. Conse- the Arbitration coverage of pur employee through Daimler's vehicle raise its failed to has Daimler quently, further observed Daimler program. chase any pro- interlocutory appeal discount, Diane to receive order containing provi a "claim form"
signed arising every dispute required sion its re- noted in However, Daimler as ato be submitted the transaction out of motion, appel- our Yaegers' to the sponse included process resolution dispute court discretion give rules late the form Specifically, arbitration. are issues as adjudicated "pass upon decided, 4(E) App.R. contained is now App.R. was of former time Stinneft 2. At the 66(B). App.R. content 4(B) to this issue. was relevant stated that "in consideration for the dis- tion provision and because Diane did not received, count sign the discount claim form on the "cus- [the will customer] not be able to bring a any lawsuit for disputes line, tomer" they have facts, established relating Instead, to this vehicle. [the cus- which when construed in favor, lead agree[s] to tomer] submit and all dis- to the denial of Daimler's motion. putes through the Chrysler Daimler Vehi- Initially, we note that in making its de Process, cle Resolution which includes termination the trial court had before it mandatory arbitration that is the affidavits submitted the Yaegers. both and [the custom- court, Where the trial in ruling on a mo Appellant's App. at 41. The form er." tion to dismiss under Indiana Trial Rule also provides that the customer represents 12(B)(6), considered matters by signing the document that outside the pur- before pleadings, the motion will be reviewed as a chasing or leasing a vehicle under the em- motion for summary judgment. See In re ployee purchase program, the customer Bender, Estate (Ind. 806 N.E.2d "received and Program read the Rules and Ct.App.2004). Summary ..., judgment ap is Provisions specifically including a propriate where copy evidence shows there document entitled Vehicle genuine no issue of Resolution material fact Process-Binding and the Arbitra- - - moving party tion'" Id. program judgment entitled to rules outline the matter of various law. procedures, King resolution v. Terry, in- 805 N.E.2d cluding the final 399 (Ind.Ct.App.2004). of binding arbi- tration, and state that the "may customer
not bring separate a lawsuit." Id. at Furthermore, we hold as a matter of law that Diane's signature on the claim In response to Daimler's motion to com- form not only manifested her consent to pel arbitration, Diane contended in an affi- the benefit conferred in the form of a davit that although she signed the claim discount but also legal her consent to the form for the discount she did not intend to conspicuously placed provision. arbitration agree to the arbitration requirement. Di- Indiana, In person "a signs contract, who a ane also contended that signed she the without reading same, the will be by bound document because that is what she had to its terms." Weaver v. Co., American do Oil "in get order to my discount" and that 257 Ind. 276 (1971). N.E.2d "at 152 point no did I ever consent to resolve principle This applied to legal against discourage claims reli through [Daimler] upon ance assertions, arbitration." as those Appellant's now App. at by Diane, made T7. She also that are in contended that conflict with the arbitra- the provision tion clear terms of the agreement. claim form should not See be Plymale enforced v. Upright, because she did not sign N.E.2d form on the (Ind.Ct.App.1981). "customer" line. In Samuel arriving con- at our tended that he holding, should not concluded, be we have by bound after examin arbitration provision ing because he the complaint did not and affidavit, Diane's sign the claim form. that there is genuine contend no issue of material that because Daimler's motion fact compel to regarding the fact that Diane pur arbitration also requested dismissal of chased the that, vehicle so, and in doing their complaint, all facts must applied be con- she for and received special strued Diane and Samuel's favor. They discount. We decline to accept her invita reason that they because aver that they tion to elevate form over substance never intended to be bound the arbitra- accepting her claim that she should receive these advance 2302(a). to to the In order subject § not be but discount 2310(d) provides signed goals, the MMWA she § because provisions to consum- action right of statutory private line. wrong on the form claim supplier, of a failure by the "damaged ers is bound that Samuel hold alsoWe comply warrantor, contractor or service provisions. form's claim by the chapter, or this any obligation both pleadings from clear It is warranty, warranty, implied under written Diane that affidavits Samuel's Diane's contract...." or service en joint in a engaged were and Samuel Da from the vehicle purchase terprise may es- MMWA, warrantors Under enterprise, furtherance imler. mech- dispute settlement "informal tablish special eligible Diane, was who goal congressional further anisms" awas brother her because discount warrantors consumers encouraging re for and applied employee, 15 U.S.C. disputes. to settle Diane Both the discount. ceived "Congress 2310(a)(1) that (providing § dis the benefit accepted Samuel en- policy to it be hereby declares Diane's from resulted that price counted proce- to establish warrantors courage matter form, and as the claim signing are disputes consumer whereby dures deny from estopped nowis Samuel of law through settled expeditiously fairly and form's the claim effect ing mechanisms"). settlement dispute informal Corp. Land Standard See provisions. "informal not define does The MMWA Ind.App. Bogardus, Indiana proce- or mechanisms settlement" (holding 803, 824 N.E.2d if a warran- dure, provide it does but the benefits accepted knowingly "one who 2310(a) informal dis- §a incorporates tor estopped conveyance or of a contract or mechanism settlement pute himon binding effect validity or deny the must warranty, into the conveyance"). contract of such requirements minimum comply with determining that pre- erred court The trial Trade Commission the Federal *7 by bound were 2810(2)(@). and Samuel Diane If § 15 U.S.C. scribes. in the claim found provisions mechanism arbitration settlement informal Diane. by mini- signed the FTC's form with complies procedure written if the requirements, mum IIL. "re- consumer requires warranty contend pursuing before to such sort Daimler dispute with re- section under remedy legal War Magnuson-Moss prohibited the consumer warranty, such specting argue ("CMMWA"). Yaegers Act ranty civil action... a commence may not binding arbitration of the enforcement unless (d) this section subsection contract procedure...." to such initially resorts he Congress intent frustrate would 2310(a)8)(C)®). 15 U.S.C. through relief obtain allow consumers actions. of civil filing the Yae- addressing directly Before put first must we arguments, gers in 1975 the MMWA Congress passed 1925, Congress in context. issue information adequacy "improve Act Arbitration Federal passed consumers, deception, prevent available hostility longstanding ("FAA") to reverse marketing in the competition improve arbitra- place "to towards 15 U.S.C. products...." consumer 534
tion agreements on the same footing
as
(1)
Congress'
intent:
the text of the stat
other contracts."
(2)
See
ute;
Davis v. Southern
the legislative history of the stat
Homes,
Energy
Inc.,
1268,
305
ute;
F.3d
1271
whether
"an inherent
conflict
(11th Cir.2002),
denied,
between arbitration and the underlying
cert.
945,
538 U.S.
1633,
123 S.Ct.
155 L.Ed.2d
486
purposes
[of the statute]
exists."
Id. at
(citing
House,
Inc.,
In applying the
EEOC v.
test,
McMahon
534
Waffle
279,
754,
U.S.
122
761,
S.Ct.
"questions
151
L.Ed.2d
arbitrability must be ad
(2002);
Gilmer v.
dressed with a healthy regard
Interstate/Johnson
for the fed
Lane Corp.,
20,
eral policy
U.S.
1647,
S.Ct.
favoring
Gilmer,
arbitration."
1651,
(1991)).
U.S.
103 S.Ct.
535 to a law citation Instead, rely on a they 29 U.S.C. persuasion" ference, and history. the discussing article review nevertheless Court 626(b). Supreme provi express ADEA's the that concluded ambiguity the that note We is resolution" dispute "out-of-court for sion addressed history was legislative MMWA's agree contractual awith inconsistent not in Davis: Circuit the Eleventh FAA. Gil the under arbitrate to ment draft of considering preliminary When mer, 1d. that reflected MMWA, the Senate the that warrantors MMWA intent Congress' that the addition, fact "it is the
In with cooperate products concurrent with forum of consumer judicial grants to es agencies for private courts and federal government in state jurisdiction settlement dispute that evidence informal tablish is insufficient claims MMWA consumer binding ar care of take that preclude to mechanisms intended Congress litigation (citing aid of 1274 the Davis, F.3d at without 305 grievances bitration. No. 91- 2338, reject S.Rep. which at arbitration." McMahon, 107 S.Ct. or formal added). arbitra "compulsory that argument (emphasis 876, ed at 22.28 concluded, Act of Exchange "there the Securities Fifth Cireuit As the tion pro intended Congress the statute that because improper no evidence 1934 is still an considered to be of the Unit binding arbitration courts district [tlhe vides jurisdic procedure. have exclusive ... dispute shall settlement ed States informal title....'" dis informal violations fact that tion of Therefore noted that at which be non Gilmer, must 111 S.Ct. procedure settlement pute jurisdiction Congress of concurrent grant imply that Congress' not binding, does arbitration, for ADEA courts binding federal preclude in state to meant Walton, arbitra binding is consistent nature." claims a different is of which like agreements, "arbitration McMahon, tion because the Su 476. F.3d at 298 jurisdiction, for concurrent arbitration upheld Court preme allowing objective Exchange advance the Securities though serve even history implied to select legislative right Act of 1934's a broader [claimants] it be whether disputes, adopt resolving intended forum Congress otherwise"). 427, 74 S.Ct. Swan, U.S. judicial [v. Wilko (1953)] attitude L.Ed. merely the MMWA is that upshot in forum inadequate an an to include option a warrantor gives claims. statutory enforce which in settlement informal at S.Ct. McMahon, at 482 U.S. speak not "It does warranty. its written pro intent congressional Any disputes be settling means to other legis MMWA's hibit binding arbitration." parties, tween clear considerably less history is lative Homestar, at 487. S.W.3d American Secu history legislative than the MMWA text of that the conclude Act Exchange rities Yae- invalidate not does prohibit held did arbi engage agreement gers' *9 McMahon. in binding tration. added). (emphasis 1276 at F.3d 305 in statements bold make Yaegers The decision Court's Supreme light history of legislative about brief appellate the federal in McMahon our deter- upon effect and its the MMWA per- Davis in Walton however, decisions court neglect, Yaegers The mination. factor, conclude we this taining to history in their brief. any of recite to 536
Yaegers have
carry
failed to
their burden
As noted MMWA. With MMWA ex reference to the Yaegers' pressly states purposes: specific three concerns, there is no indication improve the adequacy of information avail the inclusion of a binding arbitration consumers; (2) able to prevent decep clause would bring back the days where tion; improve competition in the contractual obligations are overridden marketing of products." consumer contrary provisions agate type. Fur § U.S.C. 2302. Despite the Yacegers' Wil thermore, it is perfectly consistent for the ko-like disdain for arbitration, we conclude MMWA regulate informal dispute mech purposes of the MMWA and the anisms that are controlled by the warran FAA are not in fact, conflict.3 In tor, "the while not closely regulating third-par Supreme Court has repeatedly enforced ty controlled arbitrations.
arbitration of statutory claims where the
underlying purpose of the statutes is contend that we
protect and inform
Davis,
consumers."
should defer to the Federal Trade Com-
above,
3. As we
Swan,
note
quate forum in which to
in Wilko v.
statutory
enforce
U.S.
74 S.Ct.
However,
(1953),
537
on
construction
its own
impose
simply
pro-
which
("FTC") regulations,
mission's
necessary in the
statute,
be
as would
the
the
arbitration
hibit
interpreta-
an administrative
of
the FTC
absence
authorizes
MMWA
MMWA.
or
Rather,
is silent
if the statute
MMWA's
tion.
the
for
regulation
promulgate
to
specific
to the
respect
with
ambiguous
procedures.
settlement
internal
court
is
for the
2310(a).
issue,
question
has
the
The FTC
§
15 U.S.C.
See
is based
answer
ageney's
not indi-
the
shall
whether
warrantor
"[a]
that
stated
of the statute.
warranty or service
construction
permissible
a
any written
in
cate
indirectly that
directly or
either
contract
843-44,
at 2781-82.
104 S.Ct.
at
U.S.
467
warrantor,
con-
service
of the
the decision
of the
prong
first
the
addressing
In
is
party
third
tractor,
any designated
examining
begin
we
inquiry,
Chevron
concerning
any dispute
binding in
final or
enforcement
of the
language
the
16
contract."
warranty or service
the
Davis,
(quot
1278
F.3d at
305
itself. See
708.1(e).
C.F.R.
Telecommunica
v. BellSouth
ing Smith
feder-
courts,
state
both
Numerous
(11th
Cir.
tions, Inc.,
273 F.3d
find the
this issue.
al,
considered
have
already discussed
2001)).
As we
to be
in Davis
analysis
Cireuit's
Eleventh
directly address
above,
did not
Congress
Davis, the court
In
persuasive.
most
the
text or
in the
anywhere
binding arbitration
we
determining whether
in
that
noted
first
Be
of the MMWA.
history
legislative
of
interpretation
the FTC's
defer
should
unclear, we
Congress is
of
the intent
cause
Supreme
the
MMWA,
we look
of
prong
to the second
proceed
must
U.S.A.,
Inc.
in Chevron
decision
Court's
analysis.4
Chevron
Inc.,
Council,
Resources
Natural
Defense
the Chevron
prong
L.Ed.2d
the second
Under
104 S.Ct.
467 U.S.
to determine
required
are
we
inquiry,
Chevron,
(1984).
In
construction
the FTC's
whether
stated:
de-
making that
is reasonable.
statute
con-
agency's
an
a court reviews
When
be-
the rationale
termination,
look
it adminis-
"we
which
statute
of the
struction
Davis, 805
construction."
FTC's
hind the
questions.
two
ters,
confronted
it is
regulations,
legislative
In its
at 1278.
F.3d
whether
question
First,
is the
always,
regard-
a decision
that
reasoned
the FTC
pre-
to the
directly spoken
has
Congress
may not be
warranty dispute
ing
intent of
If the
at issue.
question
cise
110(d)
gives
Act
clear,
the end
"section
because
that
Congress
over
jurisdiction
courts
and federal
state
court,
well as
matter;
for
warranty and service
breach
unambig-
suits
to the
effect
give
must
agency,
Davis,
(quoting
id.
See
If,
contracts."
Congress.
intent
uoustlyexpressed
FTC
700.8).
Interestingly,
$
CFR.
Congress
however,
determines
the court
convinced
now
"is not
that it
has declared
precise
directly addressed
has not
[referred
any guidelines
that
issue,
court does
at
question
MMWA,
controlled
FAA
passing the
in
Walton,
Circuit
the Fifth
in
We note
4.
court,
court,
the Davis
unlike
Walton
evince
and the
Congress did not
because
held
prong the second
examine
prohibit
did not
intent
clear
courts reach
MMWA,
congressional
Although
intent
both
analysis.
clear
"[the
Chevron
-
agree-
conclusion,
adopt the
we
enforcing valid
favor
ultimate
the same
at
F.3d
case."
is not
Congress'
in this
controls
intent
ments
approach that
Davis
was
determination
court's
Walton
clear.
Congress' clear intent
belief
on its
based
*11
binding arbitration] could ensure sufficient
plaining about
product,
who need a
protection for
Davis,
consumers." See
id.
expensive
less
litigation").
alternative
(quoting
60167,
(1975)).
40 Fed.Reg.
[A] statute's
judicial
for a
fo
rum
preclude
does not
IV.
enforcement of a
binding arbitration agreement under the
The Yaegers contend that
(citation
omitted).
FAA.
Thus,
of the claim
FTC's motive
legislative
behind the
reg
form is not enforceable under
Indiana's
ulation is contradictory
Supreme
"Lemon Law."
The
argue that
rationale,
Court
and we conclude that its
the Lemon Law "makes it clear that a
interpretation
is unreasonable.
See
consumer does not need to resort to arbi
McMahon,
238,
Source
App.1991),wherein the court held: ASHBA, *13 Brian K. Appeliant-Defendant, 66(B) [Rule should ] not be interpreted v.
as an alternative
authorization
to liti-
gants to initiate
interlocutory appeals
STATE
Indiana,
Appellee-Plaintiff.
apart from, or in
to,
addition
the author-
No. 06A01-0310-CR-383.
provided
ization
by [Rule
14].
addi-
tion, we
Court of Appeals
believe it would
of Indiana.
constitute an
abuse of discretion for this court
Dec.
2004.
grant an interlocutory appeal cognizable
ORDER
14(B)]
[Rule
where
trial
court,
here,
has expressly
The Court notes
refused or
opinion
in Bri
denied certification.
an K. Ashba v. State
Indiana was cor
rectly electronically transferred to the
Id. at 1202. I
by my
stand
previous deci
Clerk's office but incorrectly forwarded as
sion in Allstate and echo its reasoning that
copy
hard
to West.
if we were to allow the use of Appellate
Therefore,
the Court directs
66(B)
Rule
to supplement
jurisdiction
our
opinion as reported in
App.2002) (refusing 66(B) to apply Rule
"rescue" an appeal). Additionally,
case is more compelling than Allstate be case,
cause in that Allstate requested certi fication court, trial but the court Steven WRIGHT, Appellant-Defendant, Here, denied it. did not even request certification. Accordingly, I
would hold that this Court does not Indiana, STATE of Appellee-Plaintiff. discretion to hear this appeal and there No. 49A02-0405-CR-405. fore would dismiss it.
Court of Appeals of Indiana. Dec. 2004. Rehearing Denied Jan.
