delivered the opinion of the court:
Plаintiff, Carmen T. Czajka, appeals from an order of the circuit court affirming the decision of the Board of Review of the Illinois Department of Employment Security (the Board), which denied Czajka’s claim for unemployment compensation benefits. On appeal, Czajka contends that (1) the Board’s conclusion that Czajka committed statutory misconduct was against the manifest weight of the evidence; and (2) the Board’s denial of benefits violated Czajka’s first amendment right to the free exercise of her religion. For the reasons that follow, we reverse and remand.
BACKGROUND
Czajka was employed as a sacristan at the Saint Liborius School, from October 1992 through December 2, 2005, earning $6 an hour. Czajka, who was 63 years old at the time of her termination, was responsible for keeping the church and sacristy clean. She was not part of the school administration. Czajka’s termination stemmed from her objections to a program that was mandated by the Roman Catholic Diocese of Joliet (the Diocese) wherein children would view a movie, “Talking About Touching,” and participate in discussions concerning inappropriate physical contact. On December 2, 2005, Reverend Treyes, pastor of Saint Liborius, fired Czajka because of her blatant insubordination.
Following termination, Czajka sought unemployment compensation benefits before the local office of the Illinois Department of Employment Security (IDES). The claims adjudicator’s initial findings reflect that Czajka was discharged because “she did not agree with the church.” On December 22, 2005, the adjudicator determined that Czajka was eligible for benefits because the “action which resulted in her discharge was not deliberate or willful.” Saint Liborius filed a timely protest to the adjudicator’s decision and sought further review before the IDES appeals division.
On April 4, 2006, the matter proceeded to a referee’s hearing before an administrative law judge. The parties appeared by telephone and presented the following relevant testimony. Reverend Treyes initially testified concerning the “Talking About Touching” program mandated by the Diocese. In implementing the program, the school notified the parents of the film showing to be followed by classroom discussions attended by students of the school and the religious education program. The film was scheduled to be shown November 10, 2005, and during a casual lunch several days prior to the showing Czajka voiced her disagreement with the program.
On Nоvember 14, the principal and director of the religious education program informed Reverend Treyes that a school parent was putting flyers in opposition to the program on cars at the Crete campus. He was also informed of rumors that individuals opposing the program had threatened to alert the media to what was labeled as pornographic material for the children. In turn, the reverend called Czajka to his office to ask her whether she knew anything about the parents’ concerns over the Diocese’s program. During the ensuing discussion, Czajka repeatedly stated that she was against the program and that she was telling school parents and parish families that they should not support it. In turn, Reverend Treyes reminded Czajka that she should make a distinction between her personal opinion and openly campaigning against the program; that she was an employee of the parish and was expected to support its programs or policies. According to Reverend Treyes, Czajka refused “to agree with me” and told him she would “lay [down] her life for what she believes in.” She found the program totally wrong, “calling it pornography.” Czajka understood that Reverend Treyes was in earnest in warning her that what she was doing was not in accord with her position as an employee of the parish. She acknowledged that if she campaigned openly against the program “that would amount to probably resigning as a sacristan.”
Czajka continued to work up to her vacation toward the end of November. Reverend Treyes had no further conversations with Czajka nor did he receive any additional reports of her disagreement with the program. Czajka was terminated on December 2, 2005, following her return from vacation.
In her testimony, Czajka acknowledged her disagreement with the program, questioning whether it actually had been mandated by Bishop Schlarman. As an educator of 10 to 11 years, Czajka did not think it was proper to put the materials out until “they really looked into it.” She admitted that she called one person, her cousin’s daughter, and asked her to call other parents to remind them that they could opt out of the program. She further explained:
“My whole thing was to get the parents, call them and tell them go check with the principal, see what this is before you let your children go through. I had not an open campaign outside. The person that was out there passing out literature, she did it on her own.”
It was uncontroverted that Czajka’s call was made before Reverend Treyes called her to his office.
Although Czajka acknowledged that as a sacristan she had nothing to do with school policies, she denied that she had campaigned openly against the program.
“I had my work as a sacristan. I could not be outside campaigning for nothing. If they wanted to, they could. But I didn’t have any time to do that because I was going on vacation. I had to leave the church clean.”
She agreed that during the meeting with Reverend Treyes, she told him that she “would basically lay down her life to make sure that the program didn’t get shоwn to the students.”
The referee’s decision reversing the adjudicator’s award was mailed the following day. Among his findings of fact, the administrative law judge noted:
“The employer asserts that the claimant objected to a program that was mandated by the diocese of Joliet wherein, children would view a video and participate in discussions concerning inappropriate touching. The claimant objected to the program and the viewing of the video. The claimant voiced her concerns to the pastor. The claimant then proceeded to implement a ‘grass roots’ effort to abort thе viewing of the video. The claimant’s actions were responsible for the placing of leaflets on the cars at services calling [for] the banning of the program. The claimant’s [sic] admits her actions and conduct in this regard and believes that the video bordered on pornography.”
The referee likewise observed that Czajka’s objection to the program and attendant video was instrumental in subverting the program of the employer. He therefore concluded:
“[T]he claimant’s personal opinion transcended her authority. The claimant took substantial steps to thwart the program. It is well settled that in all cases where a worker comes in contact with the employer’s customers in the course of her work, she is under a duty to conduct herself in a manner so as not to injure the employer’s interest. An employee who is impudent, discourteous, and/or argumentative when serving the employer’s patrons violates and breaches a duty and the resulting discharge will be considered misconduct.”
The referee determined that Czajka’s actions were against the best interest of the employer and that she was discharged for misconduct connected with her work. Accordingly, Czajka was disqualified for unemploymеnt compensation benefits.
Czajka appealed the referee’s decision to the Board of Review. In its decision, the Board essentially adopted and mirrored the factual findings and legal reasoning of the referee. Moreover, the Board highlighted certain findings relative to the dispositive November 10 meeting between Czajka and Reverend Treyes:
“At this meeting, the pastor told her that she was entitled to her personal opinion, but as an employee of the Parish, she was expected to support the policy of the Parish. The claimant stated that she believed the program was pornography and advised that: ‘she would lay down her life to make sure that the program did not get shown.’ Even after this discussion, the claimant orchestrated a campaign to discredit the program and have it boycotted by parents. Subsequently, some parents picketed the program, and placed flyers on cars.”
The Board further found:
“The claimant told the pastor that she understood that if she took action against the program she would have to leave her employment. Nonetheless, she continued to actively challenge a program mandated by the parish which effectively undermined the activities of her emрloyer. The claimant’s activities were not protected under the First Amendment of the Constitution. See Garcetti et al. v. Ceballos,126 S. Ct. 1951 (May 30, 2006). We find the claimant’s refusal to act in accordance with the employer’s policies was subordination constituting misconduct under Section 602A of the Act.”
Accordingly, the Board likewise concluded that Czajka was discharged for misconduct connected with work and was subject to a disqualification of benefits under section 602(A) of the Illinois Unemployment Insurance Act (Act) (820 ILCS 405/602(A) (West 2004)). In turn, Czajka filed the instant action seeking administrative review of the Board’s decision. The circuit court affirmed the decision of the Board and Czajka now appeals.
ANALYSIS
On appeal from a decision denying unemployment compensation benefits, the duty of the appellate court is to review the decision of the board and not that of the circuit court. Richardson Brothers v. Board of Review of Department of Employment Security,
In examining an administrative agency’s factual findings, a reviewing court does not weigh the evidence or substitute its judgment for that of an administrative agency. Abrahamson v. Illinois Department of Professional Regulation,
However, where the issue on appeal involves a mixed question of law and fact, deference will be given to the agency’s decision and we will reverse only when the decision is clearly erroneous. Moss v. Department of Employment Seсurity,
“[A] mixed question is one in which the historical facts are admitted or established, the rule of law is undisputed, and the issue is whether the facts satisfy the statutory standard, or whether the rule of law as applied to the established facts is or is not violated.” Moss,357 Ill. App. 3d at 984 ,830 N.E.2d at 667 .
Under the clearly erroneous standard, we give somewhat less deference to the agency than we would if the decision related solely to a question of fact, because the decision is based on fact-finding that is inseparable from the application of law to fact. Carpetland U.S.A., Inc. v. Illinois Department of Employment Security,
Here, we are presented with several questions that require application of certain facts to determine their legal effect. We must determine whether (1) there was a deliberate and willful violation of a rule or policy; (2) the rule or policy of the employing unit was reasonable; and (3) the violation either had harmed the emplоyer or was repeated by the employee despite previous warnings. See 820 ILCS 405/602(A) (West 2004). Because resolution of these factors embrace mixed questions of law and fault, we will apply a clearly erroneous standard. See Manning v. Department of Employment Security,
The Act (820 ILCS 405/100 et seq. (West 2004)) provides economic relief to alleviate economic distress caused by involuntary unemployment. AFM Messenger Service,
Individuals who are discharged for misconduct are ineligible to receive unemployment benefits under the Act. Section 602(A) of the Act (820 ILCS 405/602(A) (West 2004)) provides the guidepost for determining disqualifying misconduct:
“[T]he deliberate and willful violation of a reasonable rule or policy of the employing unit, governing the individual’s behavior in performance of his work, provided such violation has harmed the employing unit or other employeеs or has been repeated by the individual despite a warning or other explicit instruction from the employing unit.”
In Manning v. Department of Employment Security,
Addressing the first element, our focus is upon whether Czajka deliberately and willfully violated a rule or policy. In this regard, our inquiry embraces questions of law аnd fact because it involves considering whether the facts support the Board’s findings and conclusions of a willful and deliberate violation. See AFM Messenger Service,
Although we are mindful that a reviewing сourt will not reweigh the evidence in the rubric of administrative review, because the Board’s decision presents a mixed question of law and fact, our function is to determine whether the decision is clearly erroneous. Carpetland U.S.A.,
In the instant proceedings, our review of the record leads to the inescapable conclusion that the Board’s findings of a deliberate and willful violation is indeed clearly erroneous. First and foremost, although the Board found that Czajka continued to actively challenge a program mandated by the parish even after Reverend Treyes’ warning, that finding patently confuses the sequence of events highlighted in the record. Moreover, the finding is actually refuted by uncontroverted evidence establishing that Czajka was first informed of her obligation to act in accordance with her employer’s policies on November 14, 2005, after she had already spoken to parishioners. The meeting also occurred after the pastor was informed that individuals opposed to the program had placed flyers on cars and threatened to alert the media. Second, the record is barren of any evidence even suggesting that Czajka picketed the program or placed flyers on cars. Third, notwithstanding her tacit opposition to the program, there is utterly no evidence that Czajka orchestrated any campaign to discredit the program after her discussion with the pastor. It is therefore apparent that the Board’s finding of a violation controverts the maxim post hoc, ergo propter hoc, the fallacy of confusing sequence with consequence. “Here, as elsewhere in the law, propter hoc must be distinguished from post hoc.” Hennigan v. Ouachita Parish School Board,
Even assuming the existence of an evidentiary basis for the Board’s factual finding of a violation, we cannot conclude from the record that Czajka’s conduct was performed willfully and deliberately. Willful conduct is a conscious act made in violation of company rules, when the employee knows it is against the rules. Livingston v. Department of Employment Security,
Here, notwithstanding the hallmark of deferential review, we are unable to conclude that Czajka’s conduct was willful or deliberate. Although she concededly opposed the program and even actively spoke against its implementation, there simply is no evidence demonstrating that she engaged in the conduct with an awareness of any rule or policy forbidding her from expressing her views to parishioners. Notably, when Reverend Treyes first learned of Czajka’s beliefs during a casual lunch preceding the film showing, he provided no mention or warning that speaking аgainst the program would violate any policy or rule. Given that Czajka was first apprised of the rule by Reverend Treyes during her November 14 meeting, we believe that the actual sequence of events necessarily undermines the Board’s conclusion that Czajka’s actions were willful or deliberate.
We likewise conclude that Czajka’s statement to Reverend Treyes during the meeting that she considered the video included in the Diocese’s program “a form of pornography,” and that “she would lay down her life to prevent its showing to students” did not constitute a willful and deliberate violation of the employer’s policy. The statement clearly was made during a heated argument between Czajka and the pastor, and while a single flurry of temper between a worker and a supervisor may suffice to warrant discharge in an at-will relationship, it is not enough to deny unemployment benefits. Oleszczuk v. Department of Employment Security,
The second element that must be proven to establish misconduct under the Act is that the rule or policy of the employing unit wаs reasonable. See Manning,
Here, the Board argues that the parish had a legitimate business interest in presenting the Diocese’s program on inappropriate touching. In furtherance of that interest, the parish operated a school and a Sunday school with the intention of presenting this program to educate its students. We agree with the Board that the program was part of the parish’s legitimate business operations. Lest there be any misunderstanding, however, it should be clear that the rule or policy we consider does not concern the merits of thе Diocese’s program. Manifestly, the desirability or propriety of that decision is clearly beyond the scope of our inquiry. Rather, the rule at issue is the requirement that employees act in accordance with the policy mandated by the Diocese. Or, as alternatively stated, that employees such as Ms. Czajka refrain from actively challenging programs implemented by the parish.
We further concur in the Board’s position that the rule or policy articulated does indeed encompass standards of behavior which an employer has a right to expect from an employee. See Bandemer,
In this case, Czajka posits that the rule or policy she allegedly violated had no nexus to her employment at the Diocese. She asserts that the Diocese’s program was implemented by the parish school and not the church, and that her work as a sacristan performing maintenance at Saint Liborius had nothing to do with the implementation of the program. Although she concedes that her actions in opposing the program could have potentially affected the performance of her work as a sacristan, she argues that there is no evidence that her work suffered as a result of those actions.
Czajka places reliance upon Caterpillar, Inc. v. Fehrenbacher,
“[Pjlacing the sign in the window of his truck was not ‘connected with his work,’ in the sense that it occurred outside the actual place of work, did not relate directly to the performance of his job as a lathe operator, and had no actual direct or indirect effect on the performance of his duties (other than, of course, leading to his discharge).” Fehrenbacher,286 Ill. App. 3d at 623 ,676 N.E.2d at 716 .
However, other decisions afford a more expansive or liberal interpretation of the employer’s rules or policies. Thus, in Manning v. Department of Employment Security, we held that a hostile, intimidating and vulgar message left on a co-worker’s home answering machine substantially disregarded the employer’s business and thereby constituted the requisite misconduct. Manning,
We find the rationale of Manning and Caterpillar to be persuasive. The fact thаt the Board’s rule encompassed actions that did not directly relate to Czajka’s duties as a sacristan, coupled with the understanding that they may have taken place off duty and outside the church’s property, does not negate a nexus between the parish’s rule and Czajka’s employment. Therefore, we find that the rule or policy of Saint Liborius requiring employees to act in accordance with the policies of the parish was a reasonable rule within the purview of section 602(A) of the Act.
We next address the third and final requirement that to establish misconduct under the Act, the violation either has hаrmed the employer or was repeated by the employee despite previous warnings. See Manning,
In Adams v. Ward,
However, we do recognize that there is a split of authority as to whether the prospect of future harm constitutes harm within the making of section 602(A) of the Act. 820 ILCS 405/602(A) (West 2004). For example, in Bandemer, where the sales manager failed to notify the store manager that she was unable to open the store because of sickness, we determined that the threat of future financial loss resulting from the store’s closure was harmful to the employer. Bandemer,
In the case at bar, the Board found that the requisite element of harm was established by Czajka’s actions, which “effectively undermined the activities of her employer.” Yet, that finding is bereft of any support in the record, certainly not from Reverend Treyes’ testimony. We have previously rejected the argument that Czajka orchestrated a campaign to discredit the program after she was warned against such action; even assuming she had done so, there is simply no basis to conclude that her actions had any modicum of success. Reverend Treyes provided no testimony even suggesting that implementation of the program was at any time delayed, disrupted or derailed by the actions of Czajka or any other individual. Therefore, we find the Board’s conclusions regarding harm, either actual or potеntial, are entirely speculative and conjectural.
We last address Czajka’s claim that her actions were protected by the free exercise clause of the first amendment. Here, she seeks reliance upon the holding of the United States Supreme Court that a “person may not be compelled to choose between the exercise of a first amendment right and participation in an otherwise available public program.” Thomas v. Review Board of the Indiana Employment Security Division,
Although Czajka’s argument raises some challenging questions, we have already rejected the decision of the Board on nonconstitutional grounds, finding the decision to be clearly erroneous. Having done so, we adhere to the rule reiterated in In re E.H.,
CONCLUSION
For the foregoing reasons, we find that the decision denying Carmen Czajka’s claim for unemployment insurance benefits was clearly erroneous as being the result of an improper application of the law. We reverse the order of the circuit court affirming the order of the Board and remand with directions to vacate the order of the Board and conduct a hearing to determine the amount of unemployment benefits to which Czajka is entitled.
Reversed and remanded with directions.
FITZGERALD SMITH, P.J., and O’MARA FROSSARD, J., concur.