Opinion
At lоcations where it shares a parking lot with other retail businesses, the owner of a chain of retail warehouse stores permits expressive activity but only subject to regulations as to time, manner and place. In particular the storeowner prohibits all expressive activity on 34 days on which historically it has experienced a high volume of customer traffic. The owner also prevents any individual or organization from using its property for expressive activity on more than 5 days within any 30-day period (5/30 restriction(s)). The storeowner prohibits all expressive activity at its so-called stand-alone facilities.
The owner’s restrictions on use of its premises are valid. Accordingly, we reverse that portion of the trial court’s judgment which prevents the owner from enforcing its high-volume days and 5/30 restrictions at stores where it shares a parking lot with another retailer, and we affirm that portion of the trial court’s judgment which permits the owner to prohibit all expressive activity at its stand-alone facilities.
Summary
Plaintiff, cross-defendant and appellant Costco Companies, Inc. (Costco), owns and operates a chain of 84 so-called big box warehouse-style retail stores in California and a total of 268 warehouse stores throughout the world. In the San Diego area Costco operates 10 stores. Six of the San Diego area stores arе stand-alone facilities where Costco does not share a parking lot with any other commercial establishment.
*744 Defendants, cross-complainants and respondents Don Gallant, Cecilia Gallant and Charity Gallant (collectively the Gallants) are actively engaged in the business of gathering voter signatures for initiatives and referenda and in registering voters for upcoming elections. The Gallants are retained by a broker who pays them between 25 cents and $2 per petition signature or registered voter. The amount they receive varies from issue to issue. According to the expert who testified on behalf of the Gallants, Costco stores are very fertile grounds for collecting petition signatures and registering voters because they have only one entrance and exit which all patrons must use. More traditional regional shopping centers are not nearly as productive for signature gathering because typically they have multiple points of ingress and egress.
Because it believed the activities of signature gatherers such as the Gallants were interfering with the operation of its business, in 1998 Costco substantially modified the circumstances under which it would permit expressive activity at its stores. As noted at the outset, at stores where it shares a parking lot Costco prohibited expressive activities on 34 of its busiest days and imposed the 5/30 limitation. In addition Costco does not permit any individual or group to use its facilities on consecutive weekends and restricts expressive activities to designated areas in front of its stores. Costco only allows three participants to engage in expressive activity at any one time and requires that they identify themselves. Costco requires that individuals or groups who want to use their stores complete an application at least three days in advance of any expressive activity. As we also noted Costco prohibits all expressive activity at its stand-alone stores.
After Costco imposed its new regulations, the Gallants attempted to comply with them. However, at two stores the Gallants and Costco employees were unable to resolve differences as to the meaning and validity of Costco’s regulations.
Costco filed a complaint against the Gallants in which it sought declaratory and injunctive relief. The Gallants filed a cross-complaint in which they sought a judgment invalidating Costco’s regulations and damages for a battery they believed occurred when Costco employees attempted to enforce the regulations.
After a lengthy trial the court found that with the exception of the 34 days in which no expressive activity was permitted and the 5/30 limitation, Costco’s regulations were valid. With resрect to Costco’s prohibition on expressive activity on Costco’s 34 busiest days, the trial court found that on any given day one to three petitioners would have only a minimal impact on Costco’s business. The trial court found there was no basis for imposing the *745 5/30 limitation because “on any given day the typical Costco store will not have any expressive activity being conducted at its location.” The trial court also found the 5/30 limitation provided Costco with too much discretion because Costco reserved the right to waive the restriction. Finally, the trial court found that a Costco employee did in fact batter one of the Gallants and awarded her $2,500 in damages.
Costco filed a timely appeal and the Gallants filed a timely cross-appeal.
Discussion
I
Robins v. Pruneyard Jurisprudence
At the heart of the parties’ dispute is article I, section 2, subdivision (a) of the California Constitution which provides: “Every person may freely speak, write and publish his or her sentiments on all subjects, being responsible for the abuse of this right. A law may not restrain or abridge liberty of speech or press.” In its groundbreaking decision in
Robins
v.
Pruneyard Shopping Center
(1979)
In recognizing the right of free expression extends in some instаnces to privately owned property, the court nonetheless expressly acknowledged private property owners, like governmental agencies, may regulate speech as to “time, place, and manner.”
(Robins, supra,
Since
Robins
was decided, Courts of Appeal have had the opportunity to more fully define the limits private property owners may place on the
*746
expressive activity of visitors. In
Savage v. Trammell Crow Co.
(1990)
With respect to the requirement that a regulation be narrowly tailored, we noted that courts must give some deference to the means chosen by a responsible decision maker.
(Savage
v.
Trammell Crow Co., supra,
In addition to determining the nature of regulations a property owner may impose on the expressive activities protected by
Robins,
courts have also considered the question of what kinds of property are subject to article I,
*747
section 2, subdivision (a) of our Constitution.
Allred v. Harris
(1993)
In
Trader Joe’s Co. v. Progressive Campaigns, Inc.
(1999)
The
Trader Joe’s
court found that the burden placed on large regional shopping centers by
Robins
was justified in large measure because they “werе replacing central business districts as the favored forum for public congregation.”
(Trader Joe’s, supra,
Quite recently the Supreme Court had ocсasion to again consider the right of private property owners to control speech on their property. In
Golden Gateway Center
v.
Golden Gateway Tenants Assn.
(2001)
In his opinion concurring in the result reached in the lead opinion, the Chief Justice found there was no need to determine whether article I, section 2 of the California Constitution was enforceable against private individuals and entities as well as the state. (Golden Gateway, supra, 26 Cal.4th at pp. 1035-1043 (conc. opn. of George, C. J.).) Rather, the Chief Justice found that even if article I, section 2 governs private individuals, “there is no state or federal constitutional right to distribute unsolicited pamphlets in a location (whether publicly or privately owned) not open to the general public, such as the closed interior hallways of the apartment buildings here at issue.” (Golden Gateway, at p. 1040.)
Justice Werdegar, joined by Justice Kennard, and Justice Kline, sitting by designation, dissented. Justice Werdegar found that article I, section 2 of the California Constitution governs private individuals and that it requires a balancing of the competing interests of private property owners and the public interest in assuring the broad dissemination of information. (Golden Gateway, supra, 26 Cal.4th at pp. 1048-1049 (dis. opn. of Werdegar, J.).) In balancing those interests, Justice Werdegar found that the burdens on the landlord were not great and that the tenants’ interest in communicating with each other about matters of common concern were substantial. (Id. at pp. 1052-1053 (dis. opn. of Werdegar, J.).)
II
Costco’s Appeal
In its appeal Costco argues that its prohibition on expressive activities on its 34 busiest days and its 5/30 limitation are valid regulations as to time, manner and place. For the most part we agree with Costco.
A. Interference with Commercial Use
The rights created in
Robins
and even the rights the dissenters in
Golden Gateway
would recognize were predicated on factual records which demonstrated the expressive activity under review had very little, if any, impact on
*749
the property owner’s operations. In
Robins
the court described the appellants as “high school students who attempted one Saturday afternoon to solicit support for their opposition to a United Nations resolution against ‘Zionism.’ They set up а cardtable in a comer of Pruneyard’s center courtyard and sought to discuss their concerns with shoppers and to solicit signatures for a petition to be sent to the White House in Washington.
Their activity was peaceful and apparently well-received by Pruneyard
patrons.”
(Robins, supra,
Notwithstanding the expressive activities considered in
Robins
and
Golden Gateway,
litigants, such as the Gallants, have often ignored the very limited burden property owners, whether public or private, are required to endure in order to foster the public’s interest in free expression. The fundamental limitation on the burden a property owner must suffer was set forth
In re Hoffman
(1967)
“Had petitioners in any way interfered with the conduct of the railroad business, they could legitimately have been asked to leave. [Citations.] Similarly, had petitioners’ activities conflicted with any valid municipal interest, the municipality could have proceeded against them.” (In re Hoffman, supra, 67 Cal.2d at pp. 851-852, italics added, fns. omitted.)
The “interference with purpose” standard set forth
In re Hoffman
was expressly relied upon by the court in
Robins
when it balanced the rights of the shopping center owner and petition gathers.
(Robins, supra,
23 Cal.3d at
*750
p. 909.) The court held: “ ‘A handful of additional orderly persons soliciting signatures and distributing handbills in connection therewith, under reasonable regulations adopted by defendant
to assure that these activities do not interfere with normal business operations
[citation] would not markedly dilute defendant’s property rights.’ [Citation.]”
(Id.
at p. 911.) In
H-CHH Associates v. Citizens for Representative Government
(1987)
Importantly, the reasonableness of a time, place or manner regulation—whether it was imposed by a government agency or a private property owner—depends on the relation the regulation bears to the overall problem the agency or property owner seeks to correct, not on the extent to which it furthers the agency or property owner’s interest in an individual case.
(Ward
v.
Rock Against Racism, supra,
B. Costco’s Expenses, Burdens and Risks
Unlike the property owners in Robins, Golden Gateway and Hoffman, Costco presented evidence that expressive activity at its stores has imposed upon it considerable expenses, administrative burdens and risks which directly impaired the commercial purposes of the stores.
In support of its regulation on expressive activity at the stores where it shares a parking lot, Costco presented testimony from one of its corporate attorneys. The attorney testified that in 1997 and 1998 Costco was experiencing a number of fairly serious problems with expressive groups using its premises to advance their respective views and causes.
*751 One difficulty Costco experienced was complaints from its customers. According to Costco’s corporate counsel, “members were complaining they were paying a fee, why did they have to be subjected to being annoyed, being interfered with, being approached by people that were petitioning. There were some complaints people were being followed by petitioners or that petitioners would not take no for an answer, would continue to pursue them to sign a petition or become involved in their cause.” She testified: “We were having complaints from members that certain groups of people were at warehouses at all times and that Costco was being . . . why was Costco supporting their ideas?” The association of Costco with the views of petitioners reached a particular extreme when an initiative requiring that English be taught in public schools was being circulated: “I’ve had—during the English only petition, the Mayor of Chula Vista was actually organizing the counter efforts—or the former mayor he may have been—was the one organizing the counter efforts outside the initiative—outside the warehouse planning to boycott us.”
The aggressive behavior of some petition gatherers led to still another difficulty for Costco: its employees had been verbally and physically abused by petition gatherers when they asked the petitioners to obey regulations with respect to noise and aggressive behavior toward customers. Costco employees “had been hit, slugged, by petitioners. They had petitioners throw things at them that could have caused some damage; you know, boards and things off the tables and chairs, and things had been thrown at them. . . . [¶] . . . [¶] I guess the average call, in fact, was more of the verbal abuse. They had been—when there’d been incidents where they had to speak to petitioners, had verbal abuse, had racial slurs thrown at them, insults to them that were offensive to them and they were concerned that as company policy where they were supposed to remain [courteous].”
Yet another problem Costco experienced was competition between various expressive groups and petition gatherers for the right to use a particular location. Cоstco’s counsel explained: “Some locations had fax wars on the first of the month. Some of them had weekly groups of people who would apply to every location in a particular area and block them out every week, every week in a row, so they would be the first one there and in effect, they would be there 28 to 30 days out of the month, and a less organized group of people would not be able to get a request in fast enough to get to those dates and times, and that happened on a regular basis.”
However, the most substantial problem Costco faced was the occurrence of altercations between the proponents and opponents of particular petition gathering efforts. “There were several inciden[t]s where groups would show *752 up without permits and some of them, someone would have a permit and there would just be kind of a demonstration going on. We’ve had demonstration from PETA who show up en masse and there would have been someone there with a permit for a totally different reason and they were in conflict of, why are these people here, and there’s a big shouting match going on as to trying to draw attention to this protest of the people that didn’t have a permit to be there.
“There were situations where there were, again, someone who ha[s] a permit that at the time was very divisive in a community and the counter group would want to be there to respond to that and if they couldn’t get a permit on a separate day, they would show up anyway and have a shouting match going on in the front doors, basically; trying to out shout or stop people from going to the petitions.”
According to Costco’s counsel, these incidents were getting more serious over time. “There were concerns about ... the escalation of behavior between the pro and counter groups that were just appearing on the property to, I guess, dispute the opposite side, the person with the permit. There were . . . sеrious safety concerns because we had had people who had been driving by with automatic rifles pointed at petitioners. [¶] There were two incidents in particular where people, someone was driving by the opening area with guns, with members complaining, with warehouse people complaining. . . . There was one incident there was a noise. ... No one ever found a bullet, no one ever found anything, but there was a noise that shook up members and staff people.”
As one might expect, the level of hostility generated by petition gatherers raised liability concerns for Costco. Indeed some petition gatherers asked Costco to prоvide protection for them. “There were petitioners who thought we were required to provide them with some kind of protection, some kind of—and we were supposed to be liable for anything that happened to them when they were on our property related to their speech.”
The problems described by Costco’s counsel clearly established that the expressive activities carried on by petition gatherers and others interfered with Costco’s business operations. Costco suffered damage to its reputation among its customers, loss of time and morale among its employees and direct interference with conduct of its business on those occasions when conflicts arose between petition gatherers and those opposed to their views. The conflicts also exposed Costco to the risks of liability to its customers, employees and petition gatherers themselves. Given these circumstances, Costco had the right to impose regulations designed to protect its ability to
*753
conduct its business operations.
(Robins, supra,
C. The 34 Heaviest Traffic Days
Plainly, altercations between petition gatherers and their opponents posed the greatest threat to smooth operation of Costco’s business on those days when Costco expected its highest volume of business. While an altercation on a low-volume day would no doubt be disruptive and potentiаlly cause a loss of profits, Costco could reasonably conclude that the cost of disruption on a high-volume day would be substantially higher. Stated another way, Costco could rationally decide to diminish its overall risk by prohibiting expressive activities on the days when the risk to its profitably was highest.
In finding that on any given day petition gatherers would not substantially interfere with Costco’s business, the trial court did not consider the nature of the problem Costco was attempting to address. While we accept the trial court’s finding that on any given day ingress and egress was not likely to be hampered by three petitioners, Costco’s interests were not limited to ingress and egress on any given day. Rather, Costco could be legitimately concerned with the impact on its business on those days when in fact a conflict between a group of petitioners and their opponents arose. There can be no dispute that when such conflicts arose, ingress and egress would be substantially impaired. In adopting its prohibition on expressive activities during its 34 highest volume days, Costco was acting well within its power to consider all the groups who would have access to all of its stores and its experience with all of those groups. (See
Savage v. Trammell Crow Co., supra,
In short, Costco’s regulation is narrowly tailored because it protects Costco’s substantial interests in the smooth operation of its stores on those days, which represent less than 10 percent of a calendar year, when those legitimate interests are most vulnerable to the disruption which expressive activity has from time to time engendered at Costco’s stores. Because the 34-day ban is content neutral and leaves more than 300 other days during the calendar year in which expressive activity is permitted, it satisfies the remaining requirements of a valid regulation of time, place and manner.
(Savage v. Trammell Crow Co., supra,
D. 5/30 Restriction
We have no quarrel with the trial court’s finding that on any given day no expressive activity is going on at a typical Costco store. However, this
*754
factual finding does not invalidate Costco’s 5/30 limitation. The fact remains thаt at some of its stores Costco did experience monopolization of its property by certain petitioners and it was entitled to adopt uniform regulation addressing that problem. (See
Savage v. Trammell Crow Co., supra,
Because the rule permits expressive activities at any Costco location in alternate months for up to five days, it provides adequate alternative access. The only defect in the 5/30 restriction is in the discretion it provides for waivers. As the trial court noted, where such discretion may be exercised without reference to objective standards, the regulation runs the risk of governing speech on the basis of its content. (See
H-CHH Associates v. Citizens for Representative Government, supra,
III
The Gallants’ Cross-appeal
The Gallants challenge that portion of the trial court’s judgment which validates the prohibition on all expressive activities at its stand-alone stores. Like the court in Trader Joe’s, we find that stand-alone stores, while popular and open to the public, are not public forums which require that their owners permit expressive activity.
In light of the Supreme Court’s disposition in Golden Gateway, it is now clear expressive activity may be prohibited on private property where access to the property has been restricted. (Golden Gateway, supra, 26 Cal.4th at pp. 1034 (maj. opn. of Brown, J.), 1041 (conc. opn. of George C. J.).) However, even where private property, such as a stand-alone retail store, is open to the public, expressive activity may be prohibited. (Trader Joe’s, supra, 73 Cal.App.4th at pp. 433-434.) “[Robins] establishes that there is a state constitutional right to exercise free speech and petitioning activity on private property. However, the [Robins] court did not purport to articulate *755 the precise scope of that right. It did not hold that the free speech and petitioning activity can be exercised only at large shopping centers. Nor did it hold that such activities can be exercised on any property except for individual residences and modest retail еstablishments. Rather, in resolving the specific dispute before it, the court developed a balancing test which can be applied to other situations. [Robins] instructs us to balance the competing interests of the property owner and of the society with respect to the particular property or type of property at issue to determine whether there is a state constitutional right to engage in the challenged activity.” (Id. at p. 433, italics omitted.)
Here as in
Trader Joe’s,
the public is invited to Costco’s stores solely for the purpose of purchasing goods and services. Unlike the patrons of a large regional shopping center, Costco customers do not come to its stores with the exрectation they will meet friends, be entertained, dine or congregate. While outlets such as Costco are popular, because of the narrow activity they offer—the purchase of goods and services offered by Costco— they are in no sense “ ‘miniature downtowns.’ ” (See
Robins, supra,
Costco also has a greater interest in maintaining control over its property than the operators of large shopping center. Unlike shopping center patrons or visitors to an urban downtown, the customers of a Costco stand-аlone facility, which by design has only one entrance and one exit, have no practical means of avoiding encounters with petition gatherers and other participants in expressive activities. Thus, as the record here demonstrates, Costco runs a far greater risk of being identified with the views of those using its property than any individual tenant of a large shopping center.
Given the public’s limited interest in using a stand-alone facility as a forum and Costco’s heightened interest in controlling its property, the balance required under
Robins
falls decidedly in favor of Costco’s right to restrict access to its property.
(Trader Joe’s, supra,
*756 Thus we find no error in that portion of the trial court’s judgment which upheld Costco’s prohibition on expressive activity at its stand-alone stores. 2
Disposition
The judgment is reversed as to Costco’s 34-day prohibition on expressive activities and its 5/30 restriction and remanded with instructions to enter a judgment consistent with the views we have expressed; in all other respects the judgment is affirmed. Costco to recover its costs on appeal.
McDonald, J., and O’Rourke, J., concurred.
A petition for a rehearing was denied March 19, 2002, and the petition of appellants Don Gallant et al. for review by the Supreme Court was denied June 12, 2002. Kennard, J., was of the opinion that the petition should be granted.
Notes
Admittedly, where the property owner itself is the subject of a public dispute or controversy—as fоr instance a labor dispute—its property may as a practical matter be the only available forum to effectively express views on the controversy and it may be required to give its opponents access to its property. (See, e.g.,
In re Lane
(1969)
Costco asks that we extend the holding in
Trader Joe’s
to those stores where it shares a parking lot with another retailer. Although Costco may be correct in arguing that there is no material difference between its stand-alone stores and the stores where it shares a parking lot with another retailer, it did not make this argument in the trial court and hence the Gallants were not given an opportunity to dispute it. Accordingly, we decline to consider this argument for the first time on appeal. (See
Jones v. Dutra Construction Co.
(1997)
