MEMORANDUM ORDER
Pending before the Court is Defendants’ Motion to Dismiss or, in the Alternative, to Compel Arbitration and Stay Proceedings (Doc. No. 12). Plaintiff has now responded to this Motion (Doc. No. 16). The Court heard oral arguments in this matter on April 8, 2002. For the reasons discussed below, Defendants’ Motion will be denied.
I. BACKGROUND
This case arises from the employment of Plaintiff by Defendant MRM Investment Co. (“MRM”), a Kentucky Fried Chicken (“KFC”) franchisee. Ms. Cooper was hired by MRM to work at its Waverly Tennessee KFC on or about January 8, 2000. Plaintiff alleges that, while working for MRM, she was sexually harassed by Defendant Terry Rogers, one of the owners of MRM, and was constructively discharged by Defendants on or about August, 2000.
As part of her employment contract, and prior to commencing work at KFC, Plaintiff signed a document entitled “Arbitration of Employee Rights.” The document provides:
... KFC and I agree to use confidential binding arbitration for any claims that arise between me and KFC, its related companies and/or their current or former employees. Such claims would include any concerning compensation, employment including, but not limited to any claims concerning (sexual harassment), or termination of employment ... In any arbitration, the prevailing rules of the American Arbitration Association and, to the extent" not inconsistent, the prevailing rules of the Federal Arbitration Act will apply.
(Doc. No. 16, Exh. A)(herein, “KFC Arbitration Agreement”).
Defendants now argue that Plaintiff and Defendants have bargained for mandatory arbitration, and thus her claims under Title VII of the Civil Rights Act of 1964, 42 U.S.C. §§ 2000e et seq. (“Title VII”), and the Tennessee Human Rights Act, Tenn. Code Ann. §§ 4-21-101 et seq. 1 Plaintiff responds that there is no agreement to arbitrate between herself and these particular Defendants, and, even if there is an agreement, that agreement is unenforceable because it require the Plaintiff to pay a portion of the costs associated with arbitration.
II. LEGAL STANDARDS
The Supreme Court has recently held that agreements to arbitrate employment disputes as a condition of employment are almost universally enforceable under the Federal Arbitration Act, 9 U.S.C. §§ 1,
et. seq.
(“FAA”),
Circuit City Stores, Inc. v. Adams,
The Sixth Circuit has consistently held that pre-dispute mandatory arbitration agreements are valid.
Haskins v. Prudential Ins. Co. of Am.,
However, although the Supreme Court and lower courts endorse the use of arbitration, courts continue to emphasize that an employee cannot be required to forfeit any “substantive rights” as a condition of employment.
See Gilmer v. Interstate/ Johnson Lane Corp.,
Some courts have held that requiring a plaintiff to pay for the right to vindicate their federal substantive rights would amount to an insurmountable obstacle.
See e.g. Paladino v. Avnet Computer Tech
,
Inc.,
Additionally, although mandatory arbitration is presumed valid, the waiver of any rights (substantive or procedural), must be both knowing and clear.
See K.M.C. Co., Inc. v. Irving Trust Co.,
Finally, and most fundamentally, an agreement to arbitrate Title VII rights must comport with the principles of contract law. In deciding whether the arbitration agreements are enforceable, state-law contract principles control.
Floss,
First, although courts may not invalidate arbitration agreements under state laws that only apply to arbitration provisions, general contract defenses may
*776
still operate to invalidate an arbitration agreement.
Doctor’s Assoc. Inc. v. Casarotto,
Most importantly, an arbitration agreement may not be upheld if it is unconscionable. As a Tennessee Court recently observed:
Unconscionability may arise from a lack of a meaningful choice on the part of one party (procedural unconscionability) or from contract terms that are unreasonably harsh (substantive unconscionability). Williams v. Walker-Thomas Furniture Co.,350 F.2d 445 (D.C.Cir.1965). In Tennessee we have tended to lump the two together and speak of unconscio-nability resulting when the inequality of the bargain is so manifest as to shock the judgment of a person of common sense, and where the terms are so oppressive that no reasonable person would make them on one hand, and no honest and fair person would accept them on the other. Haun v. King,690 S.W.2d 869 , 872 (Tenn.Ct.App.1984).
Trinity Indus., Inc. v. McKinnon Bridge Co., Inc.,
Furthermore, Tennessee law disfavors adhesion contracts. The Tennessee Supreme Court recently observed that an adhesion contract is a
‘standardized form offered to consumers ... on essentially a ‘take it or leave it’ basis, without affording the consumer a realistic opportunity to bargain and under such conditions that the consumer cannot obtain the desired product or service except by acquiescing to the form of the contract.’
Buraczynski v. Eyring,
Second, the Sixth Circuit has also held that in order for a mandatory arbitration agreement to be valid, there must be adequate consideration.
Floss,
Finally, as with all contracts, it is axiomatic that in order for there to be a valid contract the parties must manifest their assent to a bargain in order to be bound by it.
Higgins v. Oil, Chem. and Atomic Workers Intern. Union, Local No. 3-677,
III. DISCUSSION
A. Is there an Arbitration Agreement Between these Parties?
Plaintiff initially argues that there is no enforceable contract between Plaintiff and Defendants because she did not agree to arbitrate employment disputes with these particular Defendants, but only with KFC. Since Plaintiff was actually employed by MRM Investment Company, she claims that she is not bound by the arbitration agreement in this case, since KFC is not a named defendant. Although the Arbitration Agreement specifically includes KFC’s “related companies ... and/or their current or former employees,” Plaintiff asserts that MRM is not a related company and Terry Rogers and Larry Mays are not current or former employees of KFC or its related companies. Defendants contend that, for the purposes of this contract, MRM and KFC are synonymous, and, even if this were not the case, MRM is a “related company” of KFC.
The Court rejects Plaintiffs contention that she did not have a contract with MRM. Clearly, a franchisee of KFC is a “related company” under the plain meaning of the contract. Furthermore, Mays and Rogers are “current or former” employees of KFC or its related companies— i.e. MRM. Thus, there is an agreement to arbitrate between Plaintiff and the Defendants.
B. Are there any Reasons to Set Aside the Arbitration Agreement?
As discussed above, agreements to arbitrate are favored by the courts, and will only be set aside where there is a showing of traditional legal and equitable reasons for refusing to enforce the agreements. 9 U.S.C. § 2. Therefore, the Court will analyze the contractual agreement to arbitrate and determine its validity. The Court will also consider whether any defenses to the formation of a contract are applicable.
1. Unconscionability
Having already analyzed the Arbitration Agreement and determined that it constitutes an agreement between Plaintiff and the Defendants, the Court will next determine whether any state law defenses to the contract are applicable. First, while the Court is not aware of any fraud or duress associated with the formation of this contract, the defense of unconsciona-bility may be applicable to mandatory arbitration agreements in the employment discrimination context.
Circuit City II,
In Circuit City II, the Ninth Circuit found that the arbitration agreement at issue was a contract of adhesion, and therefore it was procedurally unconscionable. The Court also found that the agreement was substantively unconscionable because the mandatory arbitration agreement only applied to the employees; the employer was not bound to arbitrate its claims.
The Ninth Circuit considered California law in making its determination, which, as interpreted by that Court, varies somewhat from Tennessee law. In Tennessee, a contract of adhesion is only invalid if it is unconscionable. Buraczynski 919 S.W.2d *778 at 320. Thus, this Court must first determine whether the KFC Arbitration Agreement is a contract of adhesion and, if so, whether it is unconscionable.
The Court finds that, applying the Tennessee law discussed above, the KFC Arbitration Agreement is a contract of adhesion. In
Buraczynski,
the Tennessee Supreme Court surveyed the law to find that “Courts generally agree that ‘[t]he distinctive feature of a contract of adhesion is that the weaker party has no realistic choice as to its terms.’”
A contract of adhesion is only invalid if it is also unconscionable.
Pyburn v. Bill Heard Chevrolet,
The Court finds that the KFC Arbitration Agreement is both oppressive to the weaker party and unconscionable. Although the
Buraczynski
Court found that the arbitration agreements at issue in that case were
not
oppressive or unconscionable, that case is distinguishable on a num
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ber of grounds. First,
Buraczynski
concerned a physician-patient arbitration agreement, not an employment agreement. The pressure facing a prospective employee coupled with the uniform incongruity in bargaining positions between the employer and employee, renders the KFC Arbitration Agreement different from a physician-patient agreement. Second, the
Buraczynski
Court emphasized that the agreement at issue specified, “in ten point capital letter red type, directly above the signature line, that ‘by signing this contract you are giving up your right to a jury or court trial....'"
Nevertheless, even if the KFC Arbitration Agreement contained all of the various rights Plaintiff waived by “agreeing” to arbitrate her future dispute in CAPITALIZED TWELVE POINT FONT, the Court would still find that this Arbitration Agreement is oppressive and unconscionable, both on its face and inherently. 5 This Court is particularly concerned with the encroachment upon Plaintiffs liberty interest. Thus, for the reasons discussed below, the Court finds that this arbitration contract is unconscionable.
As discussed above, in Tennessee a contract is unconscionable if “the inequality of the bargain is so manifest as to shock the judgment of a person of common sense, and where the terms are so oppressive that no reasonable person would make them on the one hand, and no honest and fair person would accept them on the other.”
Haun v. King,
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However, the KFC Arbitration Agreement does contain a measure of what the California courts have termed a “modicum of bilaterality.”
Circuit City II, citing Armendariz v. Found. Health Psychcare Servs., Inc.,
2. Plaintiffs Substantive Rights
Even if this Court found no contractual defenses to the enforcement of the KFC Arbitration Agreement, Plaintiffs substantive rights are affected by the agreement. Courts have recognized that, although arbitration agreements are generally favored, they will not be enforced if they affect an individual’s substantive rights.
Gilmer,
Courts have held that requiring the plaintiff to pay for the right to vindicate their federal substantive rights would amount to an insurmountable obstacle.
See e.g., Cole v. Burns Int’l Sec. Serv.,
In
Cole,
the D.C. Circuit observed that “it would undermine Congress’ intent to prevent employees who are seeking to vindicate statutory rights from gaining access to a judicial forum and then require them to pay for the services of an arbitrator when they would never be required to pay for a judge in Court.”
Although the Supreme Court held that requiring a Plaintiff to pay a share of the arbitration costs does not automatically render an arbitration clause invalid, the Court need not ultimately address this issue. In this case, Plaintiffs affidavit convinces the Court that she will be unable to pay the high costs of arbitration. The KFC Arbitration Agreement specifies that AAA arbitration rules would apply. AAA rules impose a number of fees and costs on the parties, (AAA Rules 38-41, Doc. No. 16, Exh. B), although the rules do not clearly prescribe the specific allocation of responsibility for payment of those fees and costs. Plaintiffs 2001 W 2 form (Doc. No. 16, Exh. A) shows that she received total net income of $7253.74 last year. Plaintiff, and others similarly situated, often cannot afford to pay the high costs of arbitration. 10
Furthermore, arbitration proceedings are private proceedings, and in order to retain an arbitrator, Plaintiff (or her attorney) would be required to pay at least part of that arbitrator’s fee.
11
The AAA also specifies various other fees that surpass the modest filing fees charged by the federal courts. Although the AAA may waive some of its fees, “the mere fact that [plaintiff] might obtain some relief from the significant fees ... does not prohibit the conclusion that she has shown the ‘likelihood’ of incurring such fees, as required by the Supreme Court’s
Green Tree
decision.”
Ball,
Defendants maintain that even if this Court were to find that fees associated with arbitration are excessive, Plaintiffs argument relating to costs is moot because MRM has now agreed to pay all of the costs associated with arbitration. (Doc. No. 19, p. 11). Plaintiff responds that this Court should not allow the Defendants to sever an invalid provision of the contract after the Court has found that provision to be invalid. Citing
Perez v. Globe Airport Sec. Serv., Inc.,
To sever the costs and fees provision and force the employee to arbitrate a Title VII claim despite the employer’s attempt to limit the remedies available would reward the employer for its actions and fail to deter similar conduct by others
3. Societal Rights
In addition to the individual substantive rights that are deprived by the KFC Arbitration Agreement, there are a number of societal rights that this mandatory Arbitration Agreement curtails. Federal courts, and courts in general, have a very important role in the Civil Rights context. As the Supreme Court observed:
When the Civil Rights Act of 1964 was passed, it was evident that enforcement would prove difficult and that the Nation would have to rely in part upon private litigation as a means of securing broad compliance with the law. [Thus, a Plaintiff acts not only for] himself alone but also as a ‘private attorney general,’ vindicating a policy that Congress considered of the highest priority.
Newman v. Piggie Park Enterprises, Inc.,
IV. CONCLUSION
Therefore, the Court will neither dismiss this case at this time nor compel arbitration. A federal court is the proper forum for Plaintiff to seek to vindicate her rights under the Civil Rights Act and the Tennessee Human Rights Act. Thus, Defendants’ motion is hereby DENIED, and this case will proceed before this Court.
It is so ORDERED.
Notes
. The Tennessee Human Rights Act specifically provides that it embodies the policies of the Federal Civil Rights Acts. Tenn.Code Ann. § 4-21-101(a)(l). Therefore, this Court will analyze Plaintiff’s complaints pursuant to federal law.
.
Rosenberg v. Merrill Lynch, Pierce, Fenner & Smith, Inc.,
. It is important to note that this case involves employment at a fast food establishment, not a brokerage house. Many of the cases involving mandatory arbitration have involved mandatory arbitration under Securities Registration Form U-4, a form used by the major stock exchanges. See e.g. Gilmer; Haskins; Willis. However, the precedential value of those cases is undermined by the clear difference between employees seeking employment at Dean Witter or Prudential, and those seeking employment at KFC. The bargaining position of the latter is, on average, weaker than the bargaining position of employees at brokerage firms. While this difference is not determinative, it certainly informs the Court's thinking
. The Court notes the increasing trend toward mandatory arbitration in employment contracts. Thus, prospective employees often have no choice at all — that is, even if they decide to walk away from one mandatory arbitration contract, they will often have no choice but to accept another employment contract that mandates arbitration as well. See John A. Gray, Have the Foxes Become the Guardians of the Chickens?
The Post-Gilmer Legal Status of Predispute Mandatory Arbitration as a Condition of Employment, 37 Vill. L.Rev. 113, 115 (1992).
. Therefore, employers cannot simply make the arbitration agreement longer and more detailed in order to "correct" the inherent problems associated with many pre-dispute mandatory arbitration agreements.
. In the words of President Kennedy, "[t]he heart of the question is whether all American are to be afforded equal rights and equal opportunities, whether we are going to treat our fellow American as we want to be treated.” President John F. Kennedy’s Radio and Television Report to the American People on Civil Rights (June 11, 1963), Pub. Papers 468, 469 (1963).
.This Court is aware of the difficulties facing employers, who must deal with many employment discrimination claims, many of which are ultimately found to be without merit. The Court is also mindful of the large number of employment discrimination cases in the federal court system. However, this Court will not overlook the clear unconscionability of these arbitration agreements in order to achieve greater efficiency or convenience. This issue *780 is simply too important. These cases do not "clog” the federal docket — they belong in federal court. Employees must not be forced to either forgo employment or forgo their right to a day in court, and Courts must not use the perceived problems associated with employment discrimination to prevent employees, and society at large, from vindicating the rights that Congress enshrined in the Civil Rights Acts.
.
See Circuit City,
.A federal court recently held that, under
Green Tree,
an employee need only show a likelihood that he or she will be responsible for significant costs associated with the arbi-tral forum, rather than focusing on that employee’s specific financial situation.
Ball v. SFX Broad., Inc.,
. Costs of arbitrating Plaintiff's dispute may very well exceed her yearly salary for 2001.
. Other than paying her taxes, Plaintiff is not required to pay part of my salary as a federal judge.
