Cliff v. Payco General American Credits, Inc.Cliff v. Payco General American Credits, Inc.
Cary A. Cliff appeals the district court’s denial of his motion for class certification. Cliff brought this class action against OSI Collection Services, Inc. (OSI), formerly Payco General American Credits, Inc., alleging violations of the federal Fair Debt Collection Practices Act (“the FDCPA”),
I. BACKGROUND
Cliff, a Florida resident, graduated from law school in 1987 and has been a practicing attorney since 1988. 1 He financed his college and law school education in part through student loans, and after he completed his education, he consolidated his federal student loans through a consolidation program administered by Sallie Mae Servicing Corporation (Sallie Mae). His consolidation loan was guaranteed by Great Lakes Higher Education Guaranty Corporation (Great Lakes).
In 1995, Cliff failed to make the required payments on his consolidation loan, and his loan formally entered default in November of 1995. Sallie Mae assigned his loan to Great Lakes, the guarantor, and the loan was serviced on Great Lakes’ behalf by OSI Collection Services, Inc. Cliff contacted OSI and agreed to enter a repayment rehabilitation program, but he failed to make any payments on his loan from 1996 to 1998 because he believed that Sallie Mae had granted him a forbearance during a prior telephone conversation and because he objected to the assessment of collection fees. Cliff does not dispute the unpaid principal amount of the debt, which was approximately $27,000 at the time of default.
On October 22, 1997, OSI issued a “Notice Prior to Wage Withholding” to Cliff. The notice showed that Cliff owed $85,935.61 and stated that if Cliff did not enter into a new written repayment arrangement with OSI by November 21, 1997, OSI would issue a garnishment order requiring Cliffs employer to begin withholding and paying over his wages pursuant to the provisions of the Higher Education Act (HEA),
Cliff requested a hearing, but there is a dispute as to whether he requested a hearing within 15 days of receiving the pre-garnishment notice. 2 On December 16, 1997, OSI sent a letter to Cliff stating that his request for a hearing was denied, though the HEA does not expressly authorize the denial of a hearing request. The letter stated that Cliffs wages would be garnished if he did not make other arrangements to make payments on the debt. He did not make any payments, and in January of 1998, OSI served a garnishment order on his employer. Cliffs employer began withholding $110 per week in February of 1998, and his employer continues to withhold and pay over his wages pursuant to the order of garnishment.
II. PROCEDURAL HISTORY
On December 16, 1998, Cliff filed suit against OSI.
3
Cliff alleges that OSI garnished his wages -in a manner that violates the wage garnishment provision of the HEA,
While Cliffs motion for class certification was pending, OSI filed a motion for summary judgment on the FDCPA claims and the Florida Act claim. The court granted summary judgment in OSI’s favor on Cliffs Florida Act claim. The court concluded that Congress’s enactment of the HEA expressly preempted state law, and thus precluded Cliff and any class members from seeking relief under the Florida Act. Based on this grant of partial summary judgment, the court denied Cliffs motion to certify a nationwide class and a separate Florida class and invited Cliff to file an amended motion for class certification.
Shortly thereafter, Cliff filed another motion for class certification which defined only a nationwide class. He amended the class definition to include:
• All student loan debtors
• to whom OSI sent [a garnishment order] or otherwise caused wage garnishment to begin
• and who are shown by OSI’s records to have timely requested a hearing before garnishment
• but who neither received nor waived a hearing,
• from December 16, 1997 to the date of certification.
(R.4-132 ¶ 17.) Cliff estimated that at least 286 debtors fell within the defined class. In his motion, Cliff requested an evidentiary hearing to resolve any factual disputes.
A dispute ensued between Cliff and OSI regarding the number of individuals who satisfied the criteria for class membership.
The second issue focused on the term “timely” in Cliffs class definition. OSI argued that a “timely” request referred to only those-requests made within 15 days of the mailing of the pre-garnishment notice. Cliff, by contrast, argued that “timely” requests would include those requests made within 15 days (which entitled the debtor to a pre-garnishment hearing) as well as those requests made after the 15-day period but before garnishment began (which entitled the debtor to a hearing, but not before garnishment).
After OSI filed its response to Cliffs class certification motion, Cliff requested an evidentiary hearing or, in the alternative, leave of the court to file a reply brief. The court granted Cliffs request to file a reply brief (in which he again requested an evidentiary hearing). Upon reading Cliffs reply, the court instructed OSI to answer an interrogatory about the number of debtors who satisfied the criteria for -class membership to enable the court to determine if class certification was appropriate. Based on OSI’s interrogatory answer, Cliff contended that 107 debtors fell within the class, while OSI contended that only five or, at most, nine debtors fell within the class. Cliff also requested either an evi-dentiary hearing or additional discovery and briefing time.
The court denied Cliffs request and denied his motion for class certification. The court concluded that the Amended Complaint did not relate back because the original complaint did not give adequate notice to OSI that Cliff would be representing a nationwide class and because the relation back would unfairly prejudice OSI. As a result, the statute of limitations barred Cliff from pursuing any claims on behalf of consumers outside Florida. The court also held, based on the Complaint and his motion for class certification, that Cliffs use of “timely” in the class definition limited the class to persons who requested a hearing within the 15-day period. Because Cliff could not pursue any claims on behalf of consumers outside Florida, and because the class was limited to individuals who requested a hearing within the 15-day period, the court agreed with OSI that the proposed class consisted of no more than nine Florida consumers. The court concluded that Cliff failed to satisfy the nu-merosity requirement of
Cliff filed a motion for reconsideration, in which he made yet another request for an evidentiary hearing. He also asked the court to modify the class definition by omitting the word “timely.” OSI, in response, argued that the class definition should not be revised for two reasons: (1)
III.ISSUES ON APPEAL
Before the district court could certify Cliffs proposed class, Cliff had to demonstrate that “the class is so numerous that joinder of all members is impracticable.”
IV.STANDARDS OF REVIEW
We review de novo the district court’s conclusion that the HEA preempts Cliffs claim under the Florida Consumer Collection Practices Act.
Irving v. Mazda Motor Corp.,
V.DISCUSSION
In Part A, we examine whether the HEA preempts Cliffs claim under the Florida Act. In Part B, we consider whether the district court abused its discretion in ruling that Cliffs Amended Complaint did not relate back. In Part C, we address the court’s treatment of the term “timely” in Cliffs class definition. In Part D, we determine whether the court abused its discretion when it denied Cliffs requests for an evidentiary hearing and additional discovery.
A. Preemption
The Supremacy Clause of Article VI of the Constitution provides that the laws of the United States “shall be the supreme Law of the Land; ... any Thing
Congress’s intent to preempt state law may be explicitly stated in the language of a federal statute or implicitly contained in the structure and purpose of the statute.
Jones v. Rath Packing Co.,
1. Overview of the Applicable Statutes
Congress enacted the Higher Education Act of 1965 to address the pressing need to provide financial assistance to students in higher education. Title IV of the HEA authorizes the Secretary of Education to administer several federal student loan and grant programs, including the Federal Family Education Loan Program (the Stafford Loan Program), federal PLUS loans, federal consolidation loans, and federal Perkins loans. Under these programs, lenders make guaranteed loans under favorable terms to students and their parents, and these loans are guaranteed by guaranty agencies and ultimately by the federal government.
Because the United States guarantees these loans, the Secretary of Education has an interest in protecting the United States against the risk of unreasonable loss by ensuring that lenders employ due diligence in the collection of these loans.
If these diligent collection activities are unsuccessful, guaranty agencies may seek recourse through a valuable tool that Congress has placed at their disposal: wage garnishment. According to
Notwithstanding any provision of State law, a guaranty agency ... may garnish the disposable pay of an individual to collect the amount owed by the individual, if he or she is not currently making required repayment....
While the HEA endows debtors with certain rights during the wage garnishment process, the HEA expressly empowers only the Secretary of Education— not debtors — with the authority to enforce the HEA and rectify HEA violations.
But debtors may be able to seek a remedy through another federal statute, the Fair Debt Collection Practices Act. .The FDCPA applies to debt collectors in general and provides, debtors with a remedy for abusive, fraudulent, and deceptive collection practices. The FDCPA sets forth a non-exclusive “laundry list” of prohibited collection practices, each giving rise to a private right of action under
But Cliff also contends that the alleged HEA violation constitutes ah actionable violation of the Florida Consumer Collection Practices Act, the Florida statute that provides debtors with protection from abusive, fraudulent, and deceptive collection practices. Like the FDCPA, the Florida Act includes a list of prohibited collection practices that give rise to a private cause of action.
2.. Contentions of the Parties
Cliff observes that consumer protection is an area traditionally regulated by the states and he contends that the phrase “Notwithstanding any provision of State law” in the wage garnishment section of the HEA expressly preempts only those state laws that regulate garnishment. He argues that we are precluded from finding field preemption because Congress has expressly identified the extent to which the HEA preempts state law. Finally, he asserts that the purposes and objectives of the HEA will not be frustrated by permitting him to maintain his cause of action under the Florida Act.
In response, OSI relies on the “Notwithstanding any provision of State law” clause, as the district court did, to conclude that Congress has 'expressly preempted the Florida Act. But OSI presents its second argument — that’the Florida Act actually conflicts with the HEA — with substantially greater force. OSI contends that the enforcement scheme of the HEA, which relies on the authority vested in the Secretary of Education, would be undermined if debtors were entitled to bring claims under state law. OSI also directs our attention to. a Notice of Interpretation issued by the Secretary of Education and points to a recent Ninth Circuit decision that relied upon this interpretation to find preemption of state law.. Lastly, while OSI concedes that some HEA violations can be pursued under the FDCPA, OSI argues .that the Florida Act may impose greater burdens on collection activity than the HEA or the FDCPA and, as a consequence, the Florida Act is preempted.
3. Analysis
a. Express Preemption
We must first consider whether the “Notwithstanding any provision of State law” clause in the wage garnishment section of the HEA expressly preempts the Florida Act claim asserted in this case. We conclude that it does not. The HEA is riddled with isolated preemptive provisions
Garnishment prior to judgment is an exceptional remedy, and many states permit pre-judgment garnishment in limited circumstances subject to strict procedural safeguards. The limitations on pre-judgment garnishment under state law would often foreclose the garnishment remedy contemplated by the HEA, and we believe that Congress had these state laws in mind when it included the preemptive clause in
b. Field Preemption
Having concluded that the HEA does not expressly preempt Cliffs claim, we turn our attention to field preemption. Notably, OSI does not contend that the HEA so pervasively regulates in the field of debt collection that Congress left no room for the states to supplement it. Moreover, consumer protection is a field traditionally regulated by the states,
Florida Lime & Avocado Growers, Inc. v. Paul,
When Congress has considered the issue of pre-emption and has included in the enacted legislation a provision explicitly addressing that issue, and when that provision provides a “reliable indi-cium of congressional intent with respect to state authority” ..! “there is no need to infer congressional intent to pre-empt state laws from the substantive provisions” of the legislation.... Such reasoning is a variant of the familiar principle of expression unius est ex-clusio alterius: Congress’ enactment of a provision defining the pre-emptive reach of a statute implies that matters beyond that reach are not pre-empted.
Cipollone,
c. Conflict Preemption
Conflict preemption, the final step in our preemption analysis, presents a more challenging task in this case. We first consider whether it is possible to comply with the HEA and
We conclude that a third-party debt collector like OSI can comply with the HEA and
We do not suggest that it is always possible to comply with the HEA (and its regulations
9
) and the Florida Act.
Because compliance with federal and state law is possible, OSI seeks refuge in the last possible ground for preemption, vigorously contending that the Florida Act stands as an obstacle to the accomplishment of Congress’s objectives in enacting the HEA. The purposes underlying the HEA’s loan programs are fourfold: to enable the Secretary of Education to encourage lenders to make student loans, to provide student loans to those students who might not otherwise have access to funds, to pay a portion of the interest on student loans, and to guarantee lenders against losses.
OSI concedes, as it should, that a violation of the HEA can give rise to a cause of action under the FDCPA.
See
OSI Br. at 28 (“Student loan debt collectors are clearly subject to private liability for abusive practices under the FDCPA, including practices that may constitute violations of the HEA.”). The Secretary of Education agrees that the FDCPA and the HEA are intended to work in tandem.
We likewise reject OSI’s contention that permitting a private cause of action would undermine Congress’s enforcement scheme. The enforcement scheme relies on the authority vested in the Secretary of Education, and the Secretary has expressed the belief that a private cause of action is not only consistent with Congress’s enforcement scheme, but a necessary part of it. There is no indication that the Secretary contemplated that the FDCPA would work in tandem with the HEA to the exclusion of state law remedies, and OSI does not direct us to any authority to support the proposition that the Secretary believed that the HEA and state consumer protection statutes should not similarly work in tandem. 11
OSI urges us to find preemption based on a Notice of Interpretation issued by the Secretary of Education that prompted the Ninth Circuit, in
Brannan v. United Student Aid Funds, Inc.,
[T]he preemptive effect of these regulations extended no farther than is reasonably necessary to achieve an effective minimum standard of collection action. ... The Secretary promulgated [these regulations] to establish minimum required collection actions ..., and intended these provisions ... to preempt contrary or inconsistent State law to the extent necessary to permit compliance with the Federal regulations.... These provisions therefore preempt State law that would prohibit, restrict, or impose burdens on the completion of that sequence of contacts.... Moreover, because holders of [these student loans] commonly engage servicers and collection agencies to perform these dunning activities, this preemption includes any State law that would hinder or prohibit any activity taken by these third parties to complete these required steps.... This interpretation applies only to preemption by§§ 682.410(b)(4) and 682.411. The Secretary does not attempt here to describe which other provisions of [the regulations], or the HEA itself, preempt State law.
Notice of Interpretation, 55 Fed.Reg. at 40,121-22. Based on this notice, the
Bran-nan
majority concluded that Oregon’s consumer protection statute was preempted because it “consists of nothing but prohibitions, restrictions and burdens on eollec
We are not persuaded. On its own terms, the Secretary’s interpretation limits the preemptive reach of the regulations to only those state laws that would prohibit, restrict, or impose burdens on the completion of the mandatory contacts prescribed by the regulations.
Id.
at 1263 (noting that the official interpretation indicates that only inconsistent state law governing pre-litigation collection activities by third-party debt collectors has been preempted);
McComas,
Although
We also reject OSI’s argument that the four-year statute of limitations under the Florida Act places the statute in conflict with the goals of the HEA.
13
Encouraging lenders to participate in federal student loans programs is an objective of the HEA, and there is no question that increasing the prospect of civil liability might discourage some lenders from participating. But lenders are already subject to civil liability under the FDCPA and its one-year statute of limitations,
In summary, we hold that the HEA does not preempt Cliffs claim under the Florida Consumer Collection Practices Act. The preemptive clause in
B. Relation Back
Next, we must decide if Cliffs Amended Complaint relates back, because if it does, Cliffs class could include consumers outside Florida. Citing
OSI directs our attention to
Our analysis of relation back begins with
if the foregoing provision (2) [quoted above] is satisfied and ... the party to be brought in by amendment (A) has received such notice of the institution of the action that the party will not be prejudiced in maintaining a defense on the merits, and (B) knew or should have known that, but for a mistake concerning the identity of the proper party, the action would have been brought against the party.
It is clear that
The relation back of amendments changing plaintiffs is not expressly treated in revisedRule 15(c) since the problem is generally easier. Again the chief consideration of policy is that of the statute of limitations, and the attitude taken in revisedRule 15(c) toward change of defendants extends by analogy to amendments changing plaintiffs.
Other courts have developed their own tests for determining whether an amendment adding plaintiffs should relate back. While these courts do not explicitly apply
We need not decide today which test applies.
15
OSI argues that Cliffs amendment fails to satisfy the notice and prejudice requirements for relation back under either test, and we agree. Nothing prevented Cliff from seeking to represent consumers outside Florida from the moment he initiated this lawsuit. When the statute of limitations ran on any alleged FDCPA claims on June 1, 1999, OSI had been placed on notice of only its obligation to defend itself against claims of
Florida
consumers. Therefore, the district court did not clearly err when it concluded that Cliffs original complaint did not provide OSI with adequate notice of the nationwide class, nor did it clearly err when it concluded that relation back would unfairly prejudice OSI. In rejecting Cliffs relation back argument, we echo the sentiments of the Second Circuit, which relied upon the Supreme Court’s decision in
American Pipe & Construction Co. v. Utah,
Relation back, at least on the facts of this case, would not accord with one of the rationales of American Pipe, thatcommencement of the class action adequately notifies the defendants “not only of the substantive claims being brought against them, but also of the number and generic identities of the potential plaintiffs who may participate in the judgment. Within the period set by the statute of limitations, the defendants have the essential information necessary to determine both the subject matter and size of the prospective litigation .... ”
Arneil v. Ramsey,
C. “Timely” Requests
Cliff also asks us to determine whether the district court erred when it construed “timely” to include only those debtors who requested a hearing within the 15-day period. Based on our careful review of the record, we conclude that the district court did not err when it construed “timely,” based on the Complaint and Cliffs motion for class certification, to include only those debtors who requested a hearing within the 15-day period. We likewise conclude that the district court did not abuse its discretion when it denied Cliffs motion for reconsideration, in which Cliff asked the court to omit “timely” from the class definition.
Although we find no error in the district court’s treatment of this issue, Cliff should be permitted to amend his class definition to include Florida Act claims based on the Florida Act’s four-year statute of limitations in light of our preemption ruling. This, in turn, will probably prompt reopening discovery. With this in mind, if Cliff wishes to represent debtors without regard to the timing of their hearing requests, he should seek leave to amend his class definition in this regard.
D. Requests for Additional Discovery and an Evidentiary Hearing
We find no abuse of discretion in the district court’s discovery rulings to date or in its failure to hold an evidentiary hearing. But our preemption ruling does suggest the need for additional discovery (as to the Florida Act claims). There may or may not be a need to conduct an evidentia-ry hearing at some later time. We leave these decisions to the judgment of the district court on remand.
VI. CONCLUSION
Based on the foregoing discussion, we find no error in the district court’s ruling that Cliffs Amended Complaint does not relate back to the original complaint. We also find no error in the court’s interpretation of “timely,” in its discovery rulings, or in its denial of Cliffs requests for an evi-dentiary hearing. However, we VACATE the district court’s February 6, 2002, order denying class certification because the court’s denial was premised on the erroneous conclusion that the Higher Education Act preempted Cliffs Florida Consumer Collection Practices Act claim, and we RE
AFFIRMED IN PART; VACATED AND REMANDED IN PART.
Notes
. Unless otherwise noted, the facts are drawn from the parties’ statements of undisputed material facts (filed in connection with OSI’s motion for partial summary judgment) and the district court's order.
. OSI contends that Cliff did not return his hearing request by November 6, 1997, the last day in the 15-day period. Cliff counters that the pre-garnishment notice expressly stated that he would be entitled to a pre-garnishment hearing if his hearing request was received by November 11, and he claims that he sent the request via overnight delivery on November 8 to arrive November 9. OSI's records indicate that the request was not received until November 13.
. Cliff also named Great Lakes and then-Secretary of the United States Department of Education Richard W. Riley, in his official capacity, as defendants. The district court granted Riley's motion to dismiss and Great Lakes' motion for summary judgment. OSI (formerly Payco) is the only defendant who is a party to this appeal.
. Cliff alleges that OSI violated a handful of provisions of the FDCPA: § 1692e(2), falsely representing the character, amount or legal status of a debt or the compensation which may be received by the debt collector; § 1692e(4), representing or implying that nonpayment will result in garnishment when such action is not lawful; § 1692e(5), threatening to take action that cannot be legally taken or that is not intended to be taken; § 1692e(10), using false representations and deceptive means to collect or attempt to collect a debt or information about a consumer; § 1692e(11), failing to disclose clearly in the initial communication that the debt collector is attempting to collect a debt and that information acquired will be used for that purpose; § 1692f(1), collecting amounts that are not expressly authorized by the agreement creating the debt or permitted .by law; § 1692g, failing to give notice as required by the statute; and § 1692i, bringing a legal action (the garnishment) in an improper venue. Cliff also alleges a violation of
. “Cliff sues on his own behalf and, as class representative, sues on behalf of all other consumers in Florida who have been the victims of the illegal acts of the Secretary [Riley], Payco [now OSI] and/or Great Lakes in violation of the FDCPA, the Florida Act, and/or the United States Constitution, as detailed below, beginning one year prior to the date the Complaint was filed." (R.1-1 ¶ 12.)
. Class I included “[consumers residing in Florida who have been the victims of the illegal acts of ... Payco [now OSI] and/or Great Lakes in violation of the Florida Act, as detailed below, beginning four years prior to the date the original Complaint was filed.”
Class II included "[c]onsumers residing in any of the United States, including Florida, who have been the victims of the illegal acts of the Secretary [Riley], Payco [now OSI] and/or Great Lakes in violation of the FDCPA and/or the United States Constitution, as detailed below, beginning one year prior to the date the original Complaint was filed.” (R.1-37 ¶ 12.)
The Amended Complaint was not entirely clear about the scope of Cliff's class action: at one point, Cliff claimed to bring the class action "on behalf of himself and on behalf of all other consumers in Florida." (R.1-37 ¶ 2 (emphasis added).) To clear up this inconsistency, Cliff filed a Second Amended Complaint on July 19, 1999, which states that Cliff brought this class action “on behalf of himself and on behalf of all other consumers,” (R.1-41A ¶ 2), not merely consumers "in Florida.”
. Prior to June 1, 1998, OSI sent debtors a pre-garnishment notice prescribed by the Department of Education. The notice informed debtors that they would be advised whether their hearing request had been granted or denied, even though the HEA does not contemplate a denial of a debtor's request. OSI concedes that prior to June 1, 1998, some hearing requests, including Cliff's, were denied. The Department of Education subsequently revised the notice to eliminate the language that appeared to authorize denials. OSI asserts that since June 1, 1998, it has conducted a hearing or obtained a waiver in response to all hearing requests, and Cliff does not challenge this assertion.
. OSI does not argue that the HEA expressly preempts
all
state law, and we find no language to suggest that it does. Other courts agree.
See, e.g., Brannan v. United Student Aid Funds, Inc.,
. “Pre-emption may result not only from action taken by Congress itself; a federal agency acting within the scope of its congressionally delegated authority may pre-empt state regulation.”
Louisiana Pub. Serv. Comm’n v.
. For example, the telephone calls and letters might violate
. Without an express statement from the Secretary that the FDCPA is intended to be the
only
vehicle for protecting debtors from abusive and deceptive collection practices, we decline to hold that the Secretary implicitly intended to foreclose state law remedies. The FDCPA affirmatively acknowledges that state law remedies may be pursued concurrent with FDCPA remedies.
. Our conclusion differs from that of the
Brannan
majority for several reasons. First, as we note later in our discussion, the
Bran-nan
majority failed to analyze conflict preemption on a provision-by-provision basis, opting instead to adopt a broad view of conflict preemption. More importantly, we reach a different result because the cases are distinguishable. In
Brannan,
the plaintiff alleged that a guaranty agency threatened to cause her to lose her job, communicated with third parties about her debt, and refused to communicate with her about her debt through her attorney, all in violation of the Oregon Unfair Debt Collection Practices Act.
. In 2001, after the complaint was filed in this case, the Florida Consumer Collection Practices Act was amended to establish a two-year statute of limitations for actions filed under the Florida Act.
. It goes without saying that the claims Cliff asserts in the Amended Complaint arose out of the same conduct as the claims alleged in the original complaint.
. Neither party has briefed the comparative value of these approaches, and neither party has urged us to choose among them. Accordingly, we leave the selection of the proper method of analysis — whether it be the
. We do not lose sight of the fact that class definitions may undergo modification, possibly several times, during the course of a class action. Our opinion should not be understood to declare a rigid rule that any amendments that modify and thus enlarge a class will not relate back under any circumstances. Such a determination requires a case-by-case analysis. But we are not presented with a case in which a class action plaintiff has made a minor modification in the class definition that slightly enlarged the class beyond the scope of the class proposed in the original complaint. On the contrary, in this case, Cliff made the strategic decision to limit the class to individuals residing in one state, and subsequently decided — after the statute of limitations had run — that he wished to expand his suit to encompass individuals in all fifty states.