CHRISTOPHER ET AL. v. SMITHKLINE BEECHAM CORP., DBA GLAXOSMITHKLINE
No. 11-204
Supreme Court of the United States
Argued April 16, 2012—Decided June 18, 2012
567 U.S. 142
Thomas C. Goldstein argued the cause for petitioners. With him on the briefs were Kevin K. Russell, Amy Howe, Eric B. Kingsley, Michael R. Pruitt, Otto S. Shill III, Jeremy Heisler, David W. Sanford, and Katherine M. Kimpel.
Deputy Solicitor General Stewart argued the cause for the United States as amicus curiae in support of petitioners. With him on the brief were Solicitor General Verrilli, Jeffrey B. Wall, M. Patricia Smith, and Sarah J. Starrett.
Paul D. Clement argued the cause for respondent. With him on the brief were Jeffrey M. Harris, Neal D. Mollen, and Mark E. Richardson III.*
*Briefs of amici curiae urging reversal were filed for the Certified Class of Pharmaceutical Representatives from Johnson & Johnson by Aashish Y. Desai; for Medical Professionals by Sarah M. Shalf; for the National Employment Lawyers Association et al. by Paul W. Mollica, Catherine K. Ruckelshaus, and Rebecca M. Hamburg; and for Pharmaceutical Representatives by Michael R. DiChiara, Stephen A. Weiss, and James A. O‘Brien III.
Briefs of amici curiae urging affirmance were filed for the Chamber of Commerce of the United States of America by Matthew W. Lampe, Robin S. Conrad, and E. Michael Rossman; for the Equal Employment Advisory Council by Rae T. Vann and Danny E. Petrella; for the National Federation of Independent Business Small Business Legal Center by Kevin M. Kraham, Tammy D. McCuthen, S. Libby Henninger, Lisa A. Schreter, Karen R. Harned, and Elizabeth Milito; for the Pharmaceutical Research and Manufacturers of America by Jeffrey S. Bucholtz, Michael W. Johnston, James M. “Mit” Spears, and Melissa B. Kimmel; and for the Washington Legal Foundation et al. by Cory L. Andrews.
John Eastman, Anthony T. Caso, and Edwin Meese III filed a brief for the Center for Constitutional Jurisprudence as amicus curiae.
The Fair Labor Standards Act (FLSA) imposes minimum wage and maximum hours requirements on employers, see
I
A
Congress enacted the FLSA in 1938 with the goal of “protect[ing] all covered workers from substandard wages and oppressive working hours.” Barrentine v. Arkansas-Best Freight System, Inc., 450 U. S. 728, 739 (1981); see also
Congress did not define the term “outside salesman,” but it delegated authority to the DOL to issue regulations “from time to time” to “defin[e] and delimi[t]” the term.
Three of the DOL‘s regulations are directly relevant to this case: §§ 541.500, 541.501, and 541.503. We refer to these three regulations as the “general regulation,” the “sales regulation,” and the “promotion-work regulation,” respectively.
The general regulation sets out the definition of the statutory term “employee employed in the capacity of outside salesman.” It defines the term to mean “any employee ... [w]hose primary duty is ... making sales within the meaning of [
The sales regulation restates the statutory definition of sale discussed above and clarifies that “[s]ales within the meaning of [
Finally, the promotion-work regulation identifies “[p]romotion work” as “one type of activity often performed by persons who make sales, which may or may not be exempt outside sales work, depending upon the circumstances under which it is performed.”
Additional guidance concerning the scope of the outside salesman exemption can be gleaned from reports issued in connection with the DOL‘s promulgation of regulations in 1940 and 1949, and from the preamble to the 2004 regulations. See DOL, Wage and Hour Division, Report and Recommendations of the Presiding Officer at Hearings Preliminary to Redefinition (1940) (hereinafter 1940 Report); DOL, Wage and Hour and Public Contracts Divs., Report and Recommendations on Proposed Revisions of Regulations, Part 541 (1949) (hereinafter 1949 Report);
B
Respondent SmithKline Beecham Corporation is in the business of developing, manufacturing, and selling prescription drugs. The prescription drug industry is subject to extensive federal regulation, including the now-familiar requirement that prescription drugs be dispensed only upon a physician‘s prescription.4 In light of this requirement, pharmaceutical companies have long focused their direct marketing efforts not on the retail pharmacies that dispense prescription drugs but rather on the medical practitioners who possess the authority to prescribe the drugs in the first place. Pharmaceutical companies promote their prescription drugs to physicians through a process called “detailing,” whereby employees known as “detailers” or “pharmaceutical sales representatives” provide information to physicians about the company‘s products in hopes of persuading them to write prescriptions for the products in appropriate cases. See Sorrell v. IMS Health Inc., 564 U. S. 552, 558-559 (2011) (describing the process of “detailing“). The position of “detailer” has existed in the pharmaceutical industry in substantially its current form since at least the 1950‘s, and in recent years the industry has employed more than 90,000 detailers nationwide. See 635 F. 3d 383, 387, and n. 5, 396 (CA9 2011).
Respondent hired petitioners Michael Christopher and Frank Buchanan as pharmaceutical sales representatives in
Petitioners spent about 40 hours each week in the field calling on physicians. These visits occurred during normal business hours, from about 8:30 a.m. to 5 p.m. Outside of normal business hours, petitioners spent an additional 10 to 20 hours each week attending events, reviewing product information, returning phone calls, responding to e-mails, and performing other miscellaneous tasks. Petitioners were not required to punch a clock or report their hours, and they were subject to only minimal supervision.
Petitioners were well compensated for their efforts. On average, Christopher‘s annual gross pay was just over $72,000, and Buchanan‘s was just over $76,000.7 Petitioners’ gross pay included both a base salary and incentive pay. The amount of petitioners’ incentive pay was based on the sales volume or market share of their assigned drugs in their assigned sales territories,8 and this amount was uncapped. Christopher‘s incentive pay exceeded 30 percent of his gross pay during each of his years of employment; Buchanan‘s ex-
C
Petitioners brought this action in the United States District Court for the District of Arizona under
After the District Court issued its order, petitioners filed a motion to alter or amend the judgment, contending that the District Court had erred in failing to accord controlling deference to the DOL‘s interpretation of the pertinent regulations. That interpretation had been announced in an uninvited amicus brief filed by the DOL in a similar action then pending in the Second Circuit. See Brief for Secretary of Labor as Amicus Curiae in In re Novartis Wage and Hour Litigation, No. 09-0437 (hereinafter Secretary‘s Novartis Brief). The District Court rejected this argument and denied the motion. See App. to Pet. for Cert. 48a-52a.
The Court of Appeals for the Ninth Circuit affirmed. See 635 F. 3d 383. The Court of Appeals agreed that the DOL‘s interpretation10 was not entitled to controlling deference.
The Ninth Circuit‘s decision conflicts with the Second Circuit‘s decision in In re Novartis Wage and Hour Litigation, 611 F. 3d 141, 153-155 (2010) (holding that the DOL‘s interpretation is entitled to controlling deference). We granted certiorari to resolve this split, 565 U. S. 1057 (2011), and we now affirm the judgment of the Ninth Circuit.
II
We must determine whether pharmaceutical detailers are outside salesmen as the DOL has defined that term in its regulations. The parties agree that the regulations themselves were validly promulgated and are therefore entitled to deference under Chevron U. S. A. Inc. v. Natural Resources Defense Council, Inc., 467 U. S. 837 (1984). But the parties disagree sharply about whether the DOL‘s interpretation of the regulations is owed deference under Auer v. Robbins, 519 U. S. 452 (1997). It is to that question that we now turn.
A
The DOL first announced its view that pharmaceutical detailers are not exempt outside salesmen in an amicus brief filed in the Second Circuit in 2009, and the Department has subsequently filed similar amicus briefs in other cases, including the case now before us.11 While the DOL‘s ultimate
Although Auer ordinarily calls for deference to an agency‘s interpretation of its own ambiguous regulation, even when that interpretation is advanced in a legal brief, see Chase Bank USA, N. A. v. McCoy, 562 U. S. 195, 210 (2011); Auer, 519 U. S., at 461-462, this general rule does not apply in all cases. Deference is undoubtedly inappropriate, for example, when the agency‘s interpretation is “‘plainly erroneous or inconsistent with the regulation.‘” Id., at 461 (quoting Robertson v. Methow Valley Citizens Council, 490 U. S. 332, 359 (1989)). And deference is likewise unwarranted when there is reason to suspect that the agency‘s interpretation “does not reflect the agency‘s fair and considered judgment on the matter in question.” Auer, supra, at 462; see also, e. g., Chase Bank, supra, at 213. This might occur when the agency‘s interpretation conflicts with a prior interpretation, see, e. g., Thomas Jefferson Univ. v. Shalala, 512 U. S. 504, 515 (1994), or when it appears that the interpretation is nothing more than a “convenient litigating position,” Bowen v. Georgetown Univ. Hospital, 488 U. S. 204, 213 (1988), or a “‘post hoc rationalizatio[n]’ advanced by an agency seeking to defend past agency action against attack,” Auer, supra, at 462 (quoting Bowen, supra, at 212; alteration in original).
In this case, there are strong reasons for withholding the deference that Auer generally requires. Petitioners invoke the DOL‘s interpretation of ambiguous regulations to impose potentially massive liability on respondent for conduct that
This case well illustrates the point. Until 2009, the pharmaceutical industry had little reason to suspect that its longstanding practice of treating detailers as exempt outside salesmen transgressed the FLSA. The statute and regulations certainly do not provide clear notice of this. The general regulation adopts the broad statutory definition of “sale,” and that definition, in turn, employs the broad catchall phrase “other disposition.” See
Even more important, despite the industry‘s decades-long practice of classifying pharmaceutical detailers as exempt employees, the DOL never initiated any enforcement actions with respect to detailers or otherwise suggested that it thought the industry was acting unlawfully.16 We acknowledge that an agency‘s enforcement decisions are informed by a host of factors, some bearing no relation to the agency‘s views regarding whether a violation has occurred. See, e. g., Heckler v. Chaney, 470 U. S. 821, 831 (1985) (noting that
Our practice of deferring to an agency‘s interpretation of its own ambiguous regulations undoubtedly has important advantages,17 but this practice also creates a risk that agencies will promulgate vague and open-ended regulations that they can later interpret as they see fit, thereby “frustrat[ing] the notice and predictability purposes of rulemaking.” Talk America, Inc. v. Michigan Bell Telephone Co., 564 U. S. 50, 69 (2011) (SCALIA, J., concurring); see also Stephenson & Pogoriler, Seminole Rock‘s Domain, 79 Geo. Wash. L. Rev. 1449, 1461-1462 (2011); Manning, Constitutional Structure and Judicial Deference to Agency Interpretations of Agency Rules, 96 Colum. L. Rev. 612, 655-668 (1996). It is one thing
Accordingly, whatever the general merits of Auer deference, it is unwarranted here. We instead accord the Department‘s interpretation a measure of deference proportional to the “‘thoroughness evident in its consideration, the validity of its reasoning, its consistency with earlier and later pronouncements, and all those factors which give it power to persuade.‘” United States v. Mead Corp., 533 U. S. 218, 228 (2001) (quoting Skidmore v. Swift & Co., 323 U. S. 134, 140 (1944)).
B
We find the DOL‘s interpretation of its regulations quite unpersuasive. The interpretation to which we are now asked to defer—that a sale demands a transfer of title—plainly lacks the hallmarks of thorough consideration. Because the DOL first announced its view that pharmaceutical sales representatives do not qualify as outside salesmen in a series of amicus briefs, there was no opportunity for public comment, and the interpretation that initially emerged from the Department‘s internal decisionmaking process proved to be untenable. After arguing successfully in the Second Circuit and then unsuccessfully in the Ninth Circuit that a sale for present purposes simply requires a “consummated transaction,” the DOL advanced a different interpretation in this Court. Here, the DOL‘s brief states unequivocally that “[a]n employee does not make a ‘sale’ for purposes of the ‘outside salesman’ exemption unless he actually transfers title to the property at issue.” U. S. Brief 12-13.
This new interpretation is flatly inconsistent with the FLSA, which defines “sale” to mean, inter alia, a “consignment for sale.” A “consignment for sale” does not involve
The DOL cannot salvage its interpretation by arguing that a “consignment for sale” may eventually result in the transfer of title (from the consignor to the ultimate purchaser if the consignee in fact sells the good). Much the same may be said about a physician‘s nonbinding commitment to prescribe a particular product in an appropriate case. In that situation, too, agreement may eventually result in the transfer of title (from the manufacturer to a pharmacy and ultimately to the patient for whom the drug is prescribed).
In support of its new interpretation, the DOL relies heavily on its sales regulation, which states in part that “[s]ales [for present purposes] include the transfer of title to tangible property,”
Petitioners invite us to look past the DOL‘s “determination that a sale must involve the transfer of title” and instead defer to the Department‘s “explanation that obtaining a non-
In light of our conclusion that the DOL‘s interpretation is neither entitled to Auer deference nor persuasive in its own right, we must employ traditional tools of interpretation to determine whether petitioners are exempt outside salesmen.
C
1
We begin with the text of the FLSA. Although the provision that establishes the overtime salesman exemption does not furnish a clear answer to the question before us, it provides at least one interpretive clue: It exempts anyone “employed ... in the capacity of [an] outside salesman.”
Second, the list of transactions included in the statutory definition of sale is modified by the word “any.” We have recognized that the modifier “any” can mean “different things depending upon the setting,” Nixon v. Missouri Municipal League, 541 U. S. 125, 132 (2004), but in the context of
Nothing in the remaining regulations requires a narrower construction.21 As discussed above, the sales regulation instructs that sales within the meaning of
2
Given our interpretation of “other disposition,” it follows that petitioners made sales for purposes of the FLSA and therefore are exempt outside salesmen within the meaning of the DOL‘s regulations. Obtaining a nonbinding commitment from a physician to prescribe one of respondent‘s drugs is the most that petitioners were able to do to ensure the eventual disposition of the products that respondent sells.23 This kind of arrangement, in the unique regulatory environment within which pharmaceutical companies must operate, comfortably falls within the catchall category of “other disposition.”
That petitioners bear all of the external indicia of salesmen provides further support for our conclusion. Petitioners were hired for their sales experience. They were trained to
Our holding also comports with the apparent purpose of the FLSA‘s exemption for outside salesmen. The exemption is premised on the belief that exempt employees “typically earned salaries well above the minimum wage” and enjoyed other benefits that “se[t] them apart from the nonexempt workers entitled to overtime pay.” Preamble 22124. It was also thought that exempt employees performed a kind of work that “was difficult to standardize to any time frame and could not be easily spread to other workers after 40 hours in a week, making compliance with the overtime provisions difficult and generally precluding the potential job expansion intended by the FLSA‘s time-and-a-half overtime premium.” Ibid. Petitioners—each of whom earned an average of more than $70,000 per year and spent between 10 and 20 hours outside normal business hours each week performing work related to his assigned portfolio of drugs in his assigned sales territory—are hardly the kind of employees that the FLSA was intended to protect. And it would be challenging, to say the least, for pharmaceutical companies to compensate detailers for overtime going forward without significantly changing the nature of that position. See, e. g., Brief for Pharmaceutical Research and Manufacturers of America (PhRMA) as Amicus Curiae 14-20 (explaining that “key aspects of [detailers‘] jobs as they are
3
The remaining arguments advanced by petitioners and the dissent are unavailing. Petitioners contend that detailers are more naturally classified as nonexempt promotional employees who merely stimulate sales made by others than as exempt outside salesmen. They point out that respondent‘s prescription drugs are not actually sold until distributors and retail pharmacies order the drugs from other employees. See Reply Brief 7. Those employees,24 they reason, are the true salesmen in the industry, not detailers. This formalistic argument is inconsistent with the realistic approach that the outside salesman exemption is meant to reflect.
Petitioners’ theory seems to be that an employee is properly classified as a nonexempt promotional employee whenever there is another employee who actually makes the sale in a technical sense. But, taken to its extreme, petitioners’ theory would require that we treat as a nonexempt promotional employee a manufacturer‘s representative who takes an order from a retailer but then transfers the order to a jobber‘s employee to be filled, or a car salesman who receives a commitment to buy but then asks his or her assistant to enter the order into the computer. This formalistic approach would be difficult to reconcile with the broad language of the regulations and the statutory definition of “sale,” and it is in significant tension with the DOL‘s past
Petitioners additionally argue that detailers are the functional equivalent of employees who sell a “concept,” and they point to Wage and Hour Division opinion letters, as well as lower court decisions, deeming such employees nonexempt. See Brief for Petitioners 47-48. Two of these opinions, however, concerned employees who were more analogous to buyers than to sellers. See Clements v. Serco, Inc., 530 F. 3d 1224, 1229-1230, n. 4 (CA10 2008) (explaining that, although military recruiters “[i]n a loose sense” were “selling the Army‘s services,” it was the Army that would “pa[y] for the services of the recruits who enlist“); Opinion Letter from DOL, Wage and Hour Div. (Aug. 19, 1994), 1994 WL 1004855 (explaining that selling the “concept” of organ donation “is similar to that of outside buyers who in a very loose sense are sometimes described as selling their employer‘s ‘service’ to the person for whom they obtain their goods“). And the other two opinions are likewise inapposite. One concerned employees who were not selling a good or service at all, see Opinion Letter from DOL, Wage and Hour Div., FLSA 2006-16 (May 22, 2006), 2006 WL 1698305 (concluding that employees who solicit charitable contributions are not exempt), and the other concerned employees who were incapable of selling any good or service because their employer had yet to extend an offer, see Opinion Letter from DOL, Wage and Hour Div. (Apr. 20, 1999), 1999 WL 1002391 (concluding that college recruiters are not exempt because they merely induce qualified customers to apply to the college, and the college “in turn decides whether to make a contractual offer of its educational services to the applicant“).
*
*
*
For these reasons, we conclude that petitioners qualify as outside salesmen under the most reasonable interpretation of the DOL‘s regulations. The judgment of the Court of Appeals is
Affirmed.
JUSTICE BREYER, with whom JUSTICE GINSBURG, JUSTICE SOTOMAYOR, and JUSTICE KAGAN join, dissenting.
The Fair Labor Standards Act of 1938 (FLSA) exempts from federal maximum hour and minimum wage requirements “any employee employed... in the capacity of outside salesman.”
I
The Court describes the essential aspects of the detailer‘s job as follows: First, the detailer “provide[s] information to physicians about the company‘s products in hopes of persuading them to write prescriptions for the products in appropriate cases.” Ante, at 150. Second, the detailers “cal[l] on physicians in an assigned sales territory to discuss the fea-
As summarized, I agree with the Court‘s description of the job. In light of important, near-contemporaneous differences in the Justice Department‘s views as to the meaning of relevant Labor Department regulations, see ante, at 153-154, I also agree that we should not give the Solicitor General‘s current interpretive view any especially favorable weight, ante, at 159. Thus, I am willing to assume, with the Court, that we should determine whether the statutory term covers the detailer‘s job as here described through our independent examination of the statute‘s language and the related Labor Department regulations. But, I conclude on that basis that a detailer is not an “outside salesman.”
II
The FLSA does not itself define the term “outside salesman.” Rather, it exempts from wage and hour requirements “any employee employed... in the capacity of outside salesman (as such terms are defined and delimited from time to time by regulations of the Secretary).”
The second part of these quoted passages is irrelevant here, for it concerns matters not at issue, namely, “orders or contracts for services or for the use of facilities.” The remaining parts of the two regulations are similarly irrelevant. See Appendix, infra. Thus, the relevant portions of the first two regulations say simply that the employee‘s “primary duty” must be “making sales within the meaning of section 3(k) of the Act.” And § 3(k) of the Act says that the word “‘Sale’ or ‘sell’ includes any sale, exchange, contract to sell, consignment for sale, shipment for sale, or other disposition.”
Unless we give the words of the statute and regulations some special meaning, a detailer‘s primary duty is not that of “making sales” or the equivalent. A detailer might convince a doctor to prescribe a drug for a particular kind of patient. If the doctor encounters such a patient, he might prescribe the drug. The doctor‘s client, the patient, might take the prescription to a pharmacist and ask the pharmacist to fill the prescription. If so, the pharmacist might sell the manufacturer‘s drug to the patient, or might substitute a generic version. But it is the pharmacist, not the detailer, who will have sold the drug.
What the detailer does is inform the doctor about the nature of the manufacturer‘s drugs and explain their uses, their virtues, their drawbacks, and their limitations. The detailer may well try to convince the doctor to prescribe the manufacturer‘s drugs for patients. And if the detailer is successful, the doctor will make a “nonbinding commitment” to write prescriptions using one or more of those drugs where appropriate. If followed, that “nonbinding commitment” is, at most, a nonbinding promise to consider advising a patient to use a drug where medical indications so indicate (if the doctor encounters such a patient), and to write a prescription that will likely (but may not) lead that person to order that drug under its brand name from the pharmacy. (I say “may not” because 30% of patients in a 2-year period have not filled a prescription given to them by a doctor. See USA Today, Kaiser Family Foundation, Harvard School of Public Health, The Public on Prescription Drugs and Pharmaceutical Companies 3 (2008), online at http://www.kff.org/kaiserpolls/upload/7748.pdf (all Internet materials as visited June 13, 2012, and available in Clerk of Court‘s case file). And when patients do fill prescriptions, 75% are filled with generic drugs. See Dept. of Health and Human Services, Office of the Assistant Secretary for Planning and Evaluation, Office of Science and Data Policy, Expanding the Use of Generic Drugs 2 (2010).)
The third regulation, entitled “Promotion work,” lends support to this view. That is because the detailer‘s work as described above is best viewed as promotion work. The regulation makes clear that promotion work falls within the statutory exemption only when the promotion work “is actually performed incidental to and in conjunction with an employee‘s own outside sales or solicitations.”
The detailer‘s work, in my view, is more naturally characterized as involving “[p]romotional activities designed to stimulate sales... made by someone else,”
Three other relevant documents support this reading. First, the Pharmaceutical Research and Manufacturers of America (PhRMA), of which respondent is a member, publishes a “Code on Interactions with Healthcare Professionals.” See PhRMA, Code on Interactions with Healthcare Professionals (rev. July 2008) (PhRMA Code), online at http://www.phrma.org/sites/default/files/108/phrma_marketing_code_
To the contrary, the document makes clear that the pharmaceutical industry itself understands that it cannot be a detailer‘s “primary duty” to obtain a nonbinding commitment, for, in respect to many doctors, such a commitment taken alone is unlikely to make a significant difference to their doctor‘s use of a particular drug. When a particular drug, say Drug D, constitutes the best treatment for a particular patient, a knowledgeable doctor should (hence likely will) prescribe it irrespective of any nonbinding commitment to do so. Where some other drug, however, is likely to prove more beneficial for a particular patient, that doctor should not (hence likely will not) prescribe Drug D irrespective of any nonbinding commitment to the contrary.
At a minimum, the document explains why a detailer should not (hence likely does not) see himself as seeking primarily to obtain a promise to prescribe a particular drug, as opposed to providing information so that the doctor will keep the drug in mind with an eye toward using it when appropriate. And because the detailer‘s “primary duty” is informational, as opposed to sales oriented, he fails to qualify as an outside salesman. See
Second, a Labor Department Wage and Hour Division report written in 1940 further describes the work of “sales promotion men.” See Report and Recommendations of the Presiding Officer at Hearings Preliminary to Redefinition (1940 Report). The 1940 Report says that such individuals “pav[e] the way” for sales by others. id., at 46. “Frequently,” they deal “with [the] retailers who are not customers of [their] own employer but of [their] employer‘s customer.” ibid. And they are “primarily interested in sales by the retailer, not to the retailer.” ibid. “[T]hey do not make actual sales,” and they “are admittedly not outside salesmen.” ibid.
Like the “sales promotion men,” the detailers before us deal with individuals, namely, doctors, “who are not customers” of their own employer. And the detailers are primarily interested in sales authorized by the doctor, not to the doctor. According to the 1940 Report, sales promotion men are not “outside salesmen,” primarily because they seek to bring about not their own sales but sales by others. Thus, the detailers in this case are not “outside salesmen.”
Third, a Wage and Hour Division Report written in 1949 notes that where “work is promotional in nature it is sometimes difficult to determine whether it is incidental to the employee‘s own sales work.” See Dept. of Labor, Wage and Hour and Public Contracts Divs., Report and Recommendations on Proposed Revisions of Regulations, Part 541, p. 82 (1949) (1949 Report). It adds that in borderline cases
“the test is whether the person is actually engaged in activities directed toward the consummation of his own sales, at least to the extent of obtaining a commitment to buy from the person to whom he is selling. If his efforts are directed toward stimulating the sales of his company generally rather than the consummation of his
own specific sales his activities are not exempt.” id., at 83 (emphasis added).
The 1949 Report also refers to a
“company representative who visits chain stores, arranges the merchandise on shelves, replenishes stock . . . , consults with the manager as to the requirements of the store, fills out a requisition for the quantity wanted and leaves it with the store manager to be transmitted to the central warehouse of the chain-store company which later ships the quantity requested.” id., at 84.
It says this company representative is not an “outside salesman” because he
“does not consummate the sale nor direct his efforts toward the consummation of a sale (the store manager often has no authority to buy).” ibid.
See also
A detailer does not take orders, he does not consummate a sale, and he does not direct his efforts toward the consummation of any eventual sale (by the pharmacist) any more than does the “company[‘s] representative” in the 1949 Report‘s example. The doctor whom the detailer visits, like the example‘s store manager, “has no authority to buy.”
Taken together, the statute, regulations, ethical codes, and Labor Department Reports indicate that the drug detailers do not promote their “own sales,” but rather “sales made, or to be made, by someone else.” Therefore, detailers are not “outside salesmen.”
III
The Court‘s different conclusion rests primarily upon its interpretation of the statutory words “other disposition” as “including those arrangements that are tantamount, in a par-
The Court adds that “[o]btaining a nonbinding commitment from a physician to prescribe one of respondent‘s drugs is the most that petitioners were able to do to ensure the eventual disposition of the products that respondent sells.” Ante, at 165. And that may be so. But there is no “most they are able to do” test. After all, the “most” a California firm‘s marketing employee may be able “to do” to secure orders from New York customers is to post an advertisement on the Internet, but that fact does not help qualify the posting employee as a “salesman.” The Court adds that it means to apply this test only when the law precludes “an entire industry . . . from selling its products in the ordinary manner.” ibid., n. 23. But the law might preclude an industry from selling its products through an outside salesman without thereby leading the legal term “outside salesman” to apply to whatever is the next best thing. In any event, the Court would be wrong to assume, if it does assume, that there is in nearly every industry an outside salesman lurking somewhere (if only we can find him). An industry might, after all, sell its goods through wholesalers or retailers, while using its own outside employees to encourage sales only by providing third parties with critically important information.
The Court expresses concern lest a holding that detailers are not “salesmen” lead to holdings that the statute forbids treating as a “salesman” an employee “who takes an order from a retailer but then transfers the order to a jobber‘s employee to be filled,” ante, at 167, or “a car salesman who
Finally, the Court points to the detailers’ relatively high pay, their uncertain hours, the location of their work, their independence, and the fact that they frequently work overtime, all as showing that detailers fall within the basic purposes of the statutory provision that creates exceptions from wage and hour requirements. Ante, at 151-152. The problem for the detailers, however, is that the statute seeks to achieve its general objectives by creating certain categories of exempt employees, one of which is the category of “outside salesman.” It places into that category only those who satisfy the definition of “outside salesman” as “defined and delimited from time to time by regulations of the Secretary.”
For these reasons, with respect, I dissent.
APPENDIX
1.
”General rule for outside sales employees.
“(a) The term ‘employee employed in the capacity of outside salesman’ in section 13(a)(1) of the Act shall mean any employee:
“(1) Whose primary duty is: “(i) making sales within the meaning of section 3(k) of the Act, or
“(ii) obtaining orders or contracts for services or for the use of facilities for which a consideration will be paid by the client or customer; and
“(2) Who is customarily and regularly engaged away from the employer‘s place or places of business in performing such primary duty.
“(b) The term ‘primary duty’ is defined at § 541.700. In determining the primary duty of an outside sales employee, work performed incidental to and in conjunction with the employee‘s own outside sales or solicitations, including incidental deliveries and collections, shall be regarded as exempt outside sales work. Other work that furthers the employee‘s sales efforts also shall be regarded as exempt work including, for example, writing sales reports, updating or revising the employee‘s sales or display catalogue, planning itineraries and attending sales conferences.
“(c) The requirements of subpart G (salary requirements) of this part do not apply to the outside sales employees described in this section.”
2.
”Making sales or obtaining orders.
“(a) Section 541.500 requires that the employee be engaged in:
“(1) Making sales within the meaning of section 3(k) of the Act, or
“(2) Obtaining orders or contracts for services or for the use of facilities.
“(b) Sales within the meaning of section 3(k) of the Act include the transfer of title to tangible property, and in certain cases, of tangible and valuable evidences of intangible property. Section 3(k) of the Act states that
‘sale’ or ‘sell’ includes any sale, exchange, contract to sell, consignment for sale, shipment for sale, or other disposition. “(c) Exempt outside sales work includes not only the sales of commodities, but also ‘obtaining orders or contracts for services or for the use of facilities for which a consideration will be paid by the client or customer.’ Obtaining orders for ‘the use of facilities’ includes the selling of time on radio or television, the solicitation of advertising for newspapers and other periodicals, and the solicitation of freight for railroads and other transportation agencies.
“(d) The word ‘services’ extends the outside sales exemption to employees who sell or take orders for a service, which may be performed for the customer by someone other than the person taking the order.”
3.
”Promotion work.
“(a) Promotion work is one type of activity often performed by persons who make sales, which may or may not be exempt outside sales work, depending upon the circumstances under which it is performed. Promotional work that is actually performed incidental to and in conjunction with an employee‘s own outside sales or solicitations is exempt work. On the other hand, promotional work that is incidental to sales made, or to be made, by someone else is not exempt outside sales work. An employee who does not satisfy the requirements of this subpart may still qualify as an exempt employee under other subparts of this rule.
“(b) A manufacturer‘s representative, for example, may perform various types of promotional activities such as putting up displays and posters, removing damaged or spoiled stock from the merchant‘s shelves or rearranging the merchandise. Such an employee can be
considered an exempt outside sales employee if the employee‘s primary duty is making sales or contracts. Promotion activities directed toward consummation of the employee‘s own sales are exempt. Promotional activities designed to stimulate sales that will be made by someone else are not exempt outside sales work. “(c) Another example is a company representative who visits chain stores, arranges the merchandise on shelves, replenishes stock by replacing old with new merchandise, sets up displays and consults with the store manager when inventory runs low, but does not obtain a commitment for additional purchases. The arrangement of merchandise on the shelves or the replenishing of stock is not exempt work unless it is incidental to and in conjunction with the employee‘s own outside sales. Because the employee in this instance does not consummate the sale nor direct efforts toward the consummation of a sale, the work is not exempt outside sales work.”
