Choice Hospice, Inc. v. Axxess Technology Solutions, Inc.Choice Hospice, Inc. v. Axxess Technology Solutions, Inc.
- Reporters:
- ,
- Before:
- Matheson, McHugh, Rossman
Choice Hospice, Inc.; Family Choice Hospice, LLC; Three Rivers Consulting and Management, LLC; and Neighborhood Hospice, LLC (collectively, “Plaintiffs“) sued Defendant Axxess Technology Solutions, Inc. (“Axxess“) for breach of contract. Plaintiffs properly served Axxess, but Axxess mistakenly believed it had not been served due to an employee error. Because Axxess believed it had not been served, it did not respond to the complaint, and the district court entered a default judgment against Axxess.
Axxess moved to set aside the default judgment, arguing the district court lacked subject matter jurisdiction because the parties’ contract required mediation (“First Motion to Vacate“). The district court denied the motion, and Axxess did not appeal that ruling. Over six months later, Axxess filed a second motion to set aside the default judgment, raising arguments under
We affirm but not on claim preclusion grounds. Instead, we hold that the district court did not abuse its discretion by denying the Second Motion to Vacate because the arguments raised in that motion could have been raised in the First Motion to Vacate.
I. BACKGROUND
A. Default Judgment
Plaintiffs provide hospice services in Oklahoma. Axxess “provides electronic medical record software programs, billing software programs, billing technology, and personal claims processing services.” App. Vol. I at 8–9. Accordingly, the parties entered a contract whereby Axxess would process and bill hospice claims on Plaintiffs’ behalf.
On October 26, 2022, Plaintiffs filed suit against Axxess in the United States District Court for the Western District of Oklahoma, asserting the court had diversity jurisdiction under
The complaint and summons were served on Axxess on November 3, 2022, and again on November 7, 2022. On November 17, 2022, Plaintiffs filed a mediation request with the American Arbitration Association (AAA). That same day, Plaintiffs forwarded the mediation request and a copy of the complaint to Axxess. A cover letter explained that Plaintiffs were willing to participate in mediation, despite their belief that mediation was not contractually required.
According to Axxess, mediation was contractually required, and it did not know about the pending lawsuit because of an employee mistake. Regardless of the reason, it is undisputed that Axxess did not file an answer or otherwise respond to the
Also on December 5, 2022, attorney Christopher Groves emailed the AAA, explaining that he had “just been retained by Axxess on this matter.” App. Vol. II at 156. Plaintiffs were not included on this email. Later that day, the AAA responded to Mr. Groves‘s email and included attachments to Plaintiffs’ mediation request and the complaint. Plaintiffs were included on this email to Mr. Groves, and the AAA stated it was “acknowledg[ing] receipt of Mr. Groves‘[s] notice of appearance on behalf of Axxess, a copy of which is attached for counsel for Choice Hospice.” Id.
Later that afternoon, Mr. Groves emailed Melody Lenox, the Axxess employee responsible for receiving and processing lawsuits. Mr. Groves asked if she knew “that [Plaintiffs] filed suit in Oklahoma Federal District Court.” App. Vol. III at 162. Ms. Lenox replied, “No I was not aware. What do we need to do?” Id. In a declaration, Mr. Groves avers that he spoke with Ms. Lenox on the phone that day and that she confirmed Axxess had not been served in the pending lawsuit.
B. Ms. Lenox
We detour briefly to explain why Axxess mistakenly believed it had not been served. When Plaintiffs filed their suit, Axxess‘s “process for intake of lawsuits began with Axxess receiving a summons and complaint.” App. Vol. III at 62. After receipt, “the summons and complaint would be uploaded to an electronic inbox monitored by Ms. Lenox.” Id. Ms. Lenox would review the documents and then forward them to Mr. Groves.
In June 2022—approximately four months before Plaintiffs filed suit—Ms. Lenox‘s brother died, and she took bereavement leave. Then, in September 2022, Ms. Lenox “took on additional job responsibilities” that “required her to work overseas for weeks at a time.” Id. Ms. Lenox was working overseas from October 28 through November 19, 2022, meaning she was out of the country when Plaintiffs served Axxess. Axxess explains that while Ms. Lenox was overseas, her work “commitments and personal trauma caused her to lose focus on her job
After learning of the default judgment, Mr. Groves “worked to determine how Axxess‘[s] process for intake of lawsuits failed.” Id. at 100. But Ms. Lenox was working overseas from January 6 through January 23, 2023, and she took a second bereavement leave from January 23 to February 10, 2023, after her father died. Mr. Groves avers that during this time, he “was unable to obtain any material information from Ms. Lenox concerning the breakdown of Axxess‘[s] lawsuit intake procedures.” Id. at 69.
C. First Motion to Vacate
On March 3, 2023, Axxess filed its First Motion to Vacate.2 Although this motion was filed three weeks after Ms. Lenox returned from her second bereavement leave, Axxess states that Mr. Groves filed this motion “without having heard from Ms. Lenox” about why the lawsuit intake procedure failed. Appellant‘s Br. at 6.
In the First Motion to Vacate, Axxess argued the parties had “a valid and enforceable mediation/arbitration clause,” meaning “Plaintiffs waived dispute
In a footnote, Axxess explained the legal grounds for its motion:
Axxess makes this motion under
Federal Rule of Civil Procedure 55(c) . Although Axxess has evidence to support a motion underFederal Rule of Civil Procedure 60(b)(1) and is not waiving the ability to provide the Court such evidence upon request. Axxess is not doing so here because Axxess contends that the judgment should be vacated as void pursuant toFederal Rule of Civil Procedure 60(4) for lack of subject matter jurisdiction given that the parties waived Court disposition of any disputes between the parties in favor of mediation/arbitration, which Plaintiffs acknowledge by their conduct.
Id. at 43 n.1. The motion did not otherwise explain what rule or legal authority Axxess was relying on.
In response, Plaintiffs argued, among other things, that there was no applicable mediation clause and that even if there were, Axxess waived that defense by failing to timely respond to the complaint. Plaintiffs further argued that Axxess‘s motion could not be brought under
In reply, Axxess reasserted its argument that the court lacked subject matter jurisdiction because of a binding mediation clause. Axxess also spent more than two pages discussing
Although Axxess argued excusable neglect under
On April 19, 2023, the district court denied the First Motion to Vacate. It first addressed Axxess‘s argument that the judgment was void because the court lacked subject matter jurisdiction. The court construed this as a
The court next rejected Axxess‘s
D. Second Motion to Vacate
On November 11, 2023—over six months after the court denied the First Motion to Vacate—Axxess filed its Second Motion to Vacate. Unlike with the first motion, Axxess explicitly relied on
Axxess argued there had been excusable neglect under
Axxess next argued the judgment should be vacated as void under
Lastly, Axxess argued the default judgment should be vacated under
The district court denied the Second Motion to Vacate. It concluded that claim preclusion applied because Axxess “had a full and fair opportunity to raise and litigate
E. Supplemental Briefing
In its reply brief on appeal, Axxess argued for the first time that the default judgment was void because Plaintiffs had failed to properly allege diversity of citizenship. Based on our review of the record, it appeared Plaintiffs had failed to properly allege the citizenship of the LLC Plaintiffs. We thus asked for supplemental briefing addressing (1) the citizenship of the LLC Plaintiffs and (2) the propriety of allowing Plaintiffs to amend their complaint on appeal under
In its supplemental briefing, Plaintiffs argue that there is diversity of citizenship and that amendment on appeal is appropriate under
II. DISCUSSION
We address subject matter jurisdiction first and grant Plaintiffs’ motion to amend. After establishing we have jurisdiction, we address the merits of this appeal and conclude Axxess has not shown an abuse of discretion.
A. Subject Matter Jurisdiction
Plaintiffs asserted the district court had diversity jurisdiction under
The citizenship of an unincorporated entity—like an LLC—is derived from the citizenship of all the entity‘s members. Siloam Springs Hotel, L.L.C. v. Century Sur. Co., 781 F.3d 1233, 1237–38 (10th Cir. 2015) (“Supreme Court precedent makes clear that in determining the citizenship of an unincorporated association for purposes of diversity, federal courts must include all the entities’ members.“); see also Carden v. Arkoma Assocs., 494 U.S. 185, 195 (1990) (“In sum, we reject the contention that to determine, for diversity purposes, the citizenship of an artificial entity, the court may consult the citizenship of less than all of the entity‘s members.“). If any member of an unincorporated entity is itself an unincorporated entity, then the plaintiff must identify that unincorporated entity‘s members and those members’ citizenship, tracing “through however many layers” necessary to reach
Plaintiffs here include three LLCs. Yet in their complaint, Plaintiffs did not allege the citizenship of the LLCs’ members. Instead, Plaintiffs alleged where those LLCs were organized and where they have their principal places of business. That is insufficient. Plaintiffs needed to identify each member and that member‘s citizenship, proceeding through each layer until a corporation‘s or natural person‘s citizenship was identified. Siloam Springs Hotel, 781 F.3d at 1237–38; Carden, 494 U.S. at 195; Gerson, 20 F.4th at 1269 n.2.
Although Plaintiffs’ complaint does not establish diversity jurisdiction, Plaintiffs submitted affidavits on appeal that establish the LLC Plaintiffs are citizens of Oklahoma. More specifically, the affidavits demonstrate that when the complaint was filed, the sole member of Plaintiffs Family Choice Hospice, LLC and Neighborhood Hospice, LLC was Lola Edwards, a citizen of Oklahoma. Thus, those LLCs are citizens of Oklahoma. See Siloam Springs Hotel, 781 F.3d at 1234. The affidavits also demonstrate that at the relevant time, Plaintiff Three Rivers
This evidence demonstrates complete diversity between the parties,6 a conclusion that Axxess does not dispute. Axxess instead argues that Plaintiffs should not be allowed to amend their jurisdictional allegations on appeal. We disagree.
“Defective allegations may be amended, upon terms, in the trial or appellate courts.”
We are persuaded by this reasoning and conclude that amendment is appropriate here because although diversity was inadequately alleged, it did exist. Accordingly, we grant Plaintiffs’ motion to amend and, construing the complaint as amended, conclude the district court had diversity jurisdiction.
Although we allow amendment in this case, it is not always permitted. We remand or dismiss cases when necessary.7 See, e.g., Penteco Corp. Ltd. P‘ship–1985A v. Union Gas Sys., Inc., 929 F.2d 1519, 1523 (10th Cir. 1991) (remanding for jurisdictional fact finding because the plaintiff failed to properly allege the
B. Second Motion to Vacate
Turning to the merits, we first explain why claim preclusion is inapplicable. We then explain why the district court had discretion to deny each of Axxess‘s
1. Claim Preclusion
The district court denied the Second Motion to Vacate based on claim preclusion, and Plaintiffs argue claim preclusion on appeal. We conclude claim preclusion does not apply.
Claim preclusion is an affirmative defense that “prevent[s] a party from litigating a legal claim that was or could have been the subject of a previously issued final judgment.” Johnson v. Spencer, 950 F.3d 680, 693, 712 (10th Cir. 2020) (alteration in original) (quotation marks omitted). Claim preclusion applies only if three elements are met: “(1) a [final] judgment on the merits in an earlier action; (2) identity of parties or privies in the two suits; and (3) identity of the cause of action in both suits.” Id. at 693 (alternation in original) (quotation marks omitted).
Claim preclusion is inapplicable here for two reasons. First, although there was a final judgment, there was only one action and thus no “earlier action.” See id. (quotation marks omitted). Second, rulings under
For these reasons, claim preclusion is inapplicable. Nonetheless, as we now explain, we affirm on other grounds apparent in the record.9 See Walton v. Powell, 821 F.3d 1204, 1212 (10th Cir. 2016) (“To prevent cases from needlessly bouncing back and forth between district and appellate courts, this court is entitled to affirm a
2. Rule 60(b) Arguments
Under
Relevant here, a “successive
Axxess‘s Second Motion to Vacate relied on
a. Rule 60(b)(1) – excusable neglect
Axxess argues the district court should have vacated the default judgment under
The following facts support Axxess‘s excusable neglect argument: (1) in June 2022, Ms. Lenox took bereavement leave following her brother‘s death; (2) in September 2022, Ms. Lenox took on additional job responsibilities that included working overseas; (3) Ms. Lenox was working overseas when Axxess was served in November 2022; (4) Ms. Lenox incorrectly told Mr. Groves that Axxess had not been served; (5) Ms. Lenox was working overseas when Axxess learned about the default judgment; and (6) Ms. Lenox took bereavement leave from January 23 to February 10, 2023, following her father‘s death.
Importantly, Ms. Lenox‘s overseas travel and bereavement leave concluded by February 10, 2023—three weeks before Axxess filed its First Motion to Vacate.
So, in the First Motion to Vacate, Axxess could have explained that (1) Ms. Lenox was responsible for lawsuit intake; (2) since June 2022, Ms. Lenox had taken bereavement leave twice and was handling increased work responsibilities; (3) Ms. Lenox was working overseas when Axxess was served; and (4) Ms. Lenox incorrectly told counsel that Axxess had not been served. Because these are the facts supporting Axxess‘s excusable neglect argument, the argument could have been raised in the First Motion to Vacate. Axxess disagrees, but its arguments are unavailing.
Axxess first argues that when it filed the First Motion to Vacate, “it did not fully understand the scope of Ms. Lenox‘s excusable neglect.” Appellant‘s Br. at 23. But Axxess does not explain why it could not have gathered the necessary information in the three weeks between when Ms. Lenox returned from bereavement leave and when Axxess filed its First Motion to Vacate. Axxess does not even acknowledge this three-week period, except to state that its counsel tried to reach
However, accepting that Ms. Lenox was unreachable for the three weeks, that does not explain why Axxess could not have made an excusable neglect argument without her input. By the time Axxess filed the First Motion to Vacate, it was apparent that Ms. Lenox had been incorrect about service, and Axxess (her employer) would have known she had taken bereavement leave and worked overseas. If Axxess needed to gather more information, it could have notified the court that there had been a mistake and that it needed more time because Ms. Lenox was unreachable. Instead, Axxess merely noted that it “has evidence to support a motion under
Second, Axxess contends that its Second Motion to Vacate was not a successive
Third, Axxess argues that in the order denying the First Motion to Vacate, the district court refused to “consider[] a
Axxess also contends that it did ”not” make a
b. Rule 60(b)(4) – void judgment
Axxess next argues the default judgment is void because Plaintiffs failed to provide
“For a judgment to be void under
Although Axxess argues the default judgment was void for lack of
Winfield Associates, Inc. v. Stonecipher is a useful comparison. There, a default judgment was entered against a defendant in the Northern District of Illinois. Id. at 1088. The defendant sought relief under
Axxess resists this conclusion, but it does not cite any authority requiring courts to credit a
For these reasons, Axxess has failed to show the district court abused its discretion by declining to grant relief under
c. Rule 60(b)(6) – any other reason
Lastly, Axxess contends the default judgment should be vacated under
As previously discussed, Axxess‘s notice argument could and should have been raised in the First Motion to Vacate.15 See supra Section II.B.2.b. Similarly, when Axxess filed the First Motion to Vacate, it was aware that Plaintiffs had pursued mediation after filing the lawsuit. As a result, Axxess‘s bad faith argument
III. CONCLUSION
We GRANT Plaintiffs’ motion to amend. And because Axxess has not shown any abuse of discretion, we AFFIRM.