Dr. Thomas E. CHANDLER, Dr. Michael E. Allen, Dr. Clark Fullmer, Dr. Rodney W. Livingston, Dr. Garth L. Nelson, Dr. Gene M. Richards, Dr. Phillip H. Spencer, Dr. Clive C. Ingram, Dr. David B. Hincks, Dr. Aldean Washburn, and Dr. Paul R. Olsen, individually and on behalf of Members of the Utah Dental Association, Plaintiffs and Appellees, v. BLUE CROSS BLUE SHIELD OF UTAH, Massachusetts Mutual Life Insurance Company, a Massachusetts corporation, Gary D. Henderson, Steven G. Sholy, and Utah Dental Association, a Utah incorporated association, Defendants and Appellants.
No. 890540
Supreme Court of Utah
May 15, 1992
Timothy C. Houpt, Salt Lake City, for Blue Cross Blue Shield.
Phillip S. Ferguson, Salt Lake City, for Massachusetts Mut. Life Ins. Co.
D. Gary Christian, Heinz J. Mahler, Salt Lake City, for Steven G. Sholy and Gary D. Henderson.
HALL, Chief Justice:
Defendant Blue Cross Blue Shield of Utah appeals the denial of its motion to compel arbitration. We affirm.
The plaintiffs in this action are members of the Utah Dental Association (“UDA“). In November of 1987, plaintiffs filed a complaint in the Third Judicial District Court asserting that Massachusetts Mutual Life Insurance Company, Massachusetts Mutual agents Gary D. Henderson and Steven G. Sholy, and the UDA are liable for the cancellation of their health insurance.
The complaint alleged that in 1975, the UDA entered into an agreement with Blue Cross whereby the UDA agreed to endorse Blue Cross‘s health insurance plan and Blue Cross agreed to insure all UDA members regardless of any preexisting illnesses or disabilities. In July of 1987, the UDA cancelled its endorsement of Blue Cross and began encouraging UDA members to obtain health insurance from Massachusetts Mutual. When Blue Cross discovered that the UDA no longer endorsed its health insurance, it notified UDA members that their benefits would terminate. Thereafter, plaintiffs applied for coverage under Massachusetts Mutual‘s health plan, but coverage was denied due to serious illnesses and physical impairments.
The named defendants answered the complaint, and discovery procedures were commenced. On November 2, 1988, plaintiffs amended their complaint, joining Blue Cross as a defendant. On November 22, 1988, Blue Cross answered the complaint, raising seventeen defenses but making no mention of the existence of an arbitration agreement. On this date, Blue Cross also filed cross-claims against the UDA, Massachusetts Mutual, Henderson, and Sholy, alleging the rights to indemnity, apportionment of liability, and attorney fees.
For the next five months, Blue Cross actively participated in discovery. On December 12, 1988, plaintiffs served a request for production of documents on Blue Cross. On December 21 and 22, Blue Cross participated in the depositions of three Massachusetts Mutual officials. These depositions were conducted in Springfield, Massachusetts. On December 30, 1988, plaintiffs requested a rule 30(b)(6) designation of corporate spokesman from Blue Cross in conjunction with the deposition of Blue Cross‘s vice president. On January 23, 1989, Blue Cross designated its corporate spokesman. On February 2, 1989, Blue Cross participated in the deposition of its vice president and circulated a stipulation for a protective order among all parties. On February 8, 1989, UDA submitted interrogatories to Blue Cross. On February 24, 1989, Blue Cross participated in the deposition of Massachusetts Mutual general agent, Larry Hanks. On March 9, 1988, plaintiffs served a request for production of documents on Blue Cross. On March 19, 1989, Blue Cross served interrogatories and a request for production of documents on plaintiffs. On March 21, 1989, Massachusetts Mutual answered Blue Cross‘s cross-claims.
On March 30, 1989, Blue Cross responded to the UDA‘s first set of interrogatories and raised, for the first time, a right of arbitration. Nevertheless, Blue Cross raised specific objections and provided answers to the interrogatories.
On April 7, 1989, Blue Cross filed a motion to compel arbitration and stay the proceedings. During argument on this motion, plaintiffs asserted that no contractual right of arbitration existed1 and, in the alternative, that Blue Cross waived its right to compel arbitration. The trial court issued a memorandum decision, ruling that Blue Cross had waived any alleged right of arbitration by “actively participat[ing] in the litigation process” and that such participation has “been to the extent that arbitration would work a substantial prejudice on
This case presents an issue of first impression in this court: What standard should be employed in determining whether a party has waived a contractual right of arbitration? Although there is authority to the contrary,3 several jurisdictions have held that a waiver occurs when the party seeking arbitration substantially participates in litigation, to a point inconsistent with an intent to arbitrate, and this participation results in prejudice to the opposing party.4 These cases base the requirement of prejudice on a recognition of a public policy in favor of arbitration.5 Because this court has also recognized the strong public policy in favor of arbitration “as an approved, practical, and inexpensive means of settling disputes and easing court congestion,”6 it is appropriate to look to these jurisdictions for guidance.
At first glance, the cases that apply this approach appear to reach disparate results.7 However, closer examination reveals that the main reason for the discrepancies lies not in inconsistent application of the test, but rather, in the fact that the finding of both substantial participation and prejudice are factual determinations.8 Therefore, results vary, depending on the facts presented in a particular case.
Indeed, while there is some conflict in the case law,9 most courts consistently ap
Though the cases consistently apply these principles, there is some conflict concerning what particular facts are sufficient to support a finding of prejudice.13 However, there is general agreement concerning the prejudicial nature of certain factual situations. Courts have recognized that prejudice can occur if a party gains an advantage in arbitration through participation in pretrial procedures.14 Courts have also stated that prejudice exists when the party seeking arbitration is attempting to forum-shop after “the judicial waters [have] been tested.”15 In addition, prejudice has been found in situations where the party seeking arbitration allows the opposing party to undergo the types of expenses that arbitration is designed to alleviate, such as the expense of preparing to argue important pretrial motions16 or the expense of conducting discovery procedures that are not available in arbitration.17 The finding of prejudice, however, has never been linked to any specific type of harm.
The general approach used in these cases is consistent with our case law dealing with arbitration.18 Mere delay should not result in a waiver of a method of dispute resolution that public policy clearly
It is also to be observed that there is some confusion concerning the applicable standard of review of a trial court‘s ruling that a party has waived the right to arbitrate.20 We are of the view that the requirements that a ruling of waiver must rest on findings of substantial participation and prejudice, that the prejudice must relate to the delay in the assertion of the right to arbitrate, and that the prejudice be of such a nature that the party opposing arbitration suffers some real harm are legal standards. Whether the trial court employed the proper standards presents a legal question which is reviewed for correctness.21 However, the finding of the existence of substantial participation and the finding of the existence of prejudice are factual in nature.22 Therefore, the existence of these factors should be reviewed as factual determinations.23
A reading of the trial court‘s memorandum decision reveals that the court employed the proper legal standard and based its ruling on the findings of substantial participation and prejudice.24 Since the underlying facts are not in dispute, the dispositive issue is whether there is sufficient support in the record to uphold the trial court‘s findings.
The record clearly supports the finding that Blue Cross participated in the litigation to a point inconsistent with arbitration. Before Blue Cross moved to compel arbitration, it filed an answer, filed a cross-claim, participated in discovery for five months, and reviewed the discovery that had already taken place prior to its entrance into the case. These actions clearly manifest an intent to proceed to trial.
The record also supports the finding of prejudice. The prejudice is apparent from Blue Cross‘s participation in discovery viewed in conjunction with the fact that there are multiple defendants in the case. It is clear from its cross-claim that part of Blue Cross‘s defense is that Massa
It must also be remembered that, as Blue Cross points out in its brief, there is only a limited degree of discovery available in arbitration,25 and at the time of the motion to compel, the discovery relating to Massachusetts Mutual‘s liability was far more advanced than was the discovery relating to Blue Cross‘s liability. Blue Cross therefore obtained a benefit from its delay in the assertion of the right to arbitrate that would not have been available had Blue Cross timely moved to stay the proceedings and compel arbitration.26
The finding of prejudice is also supported by the expense that plaintiffs undertook in conducting discovery into Blue Cross‘s liability and in preparing to respond to Blue Cross‘s discovery request.27 The policies favoring arbitration are largely defeated when the right of arbitration is not raised until an opposing party has undertaken much of the expense necessary to prepare a case for trial.
Given these facts, the trial court‘s findings that Blue Cross participated in the litigation to a point inconsistent with arbitration and that this participation prejudiced plaintiffs are supported by the record.
Affirmed.
STEWART and DURHAM, JJ., concur.
ZIMMERMAN, Justice: (Concurring and Dissenting).
I concur with the majority‘s statement of the legal standard for determining whether a party to an agreement has waived a right to demand arbitration: Both substantial participation to a point inconsistent with an intent to arbitrate and prejudice are required. These requirements are consistent with Utah public policy favoring arbitration. Unfortunately, the way the majority applies this standard undermines this declared policy. Without addressing the first of these elements, I find that I cannot agree that the evidence of prejudice is sufficient to support a finding that, as a matter of law, the second element is satisfied.
Regarding the standard of review, I find the majority‘s position puzzling. The trial court made no factual findings on disputed evidence in determining that the standard
I proceed directly to the second element. Neither the majority nor plaintiffs are able to point to any real prejudice resulting from Blue Cross‘s filing pleadings and participating in this litigation over the four and one-half months between the time it entered an appearance and the time it sought arbitration. And to put this matter in perspective, it must be noted that plaintiffs and defendants other than Blue Cross had been engaged in this litigation for one year before the Blue Cross defendants were made parties.
It is true that Blue Cross filed pleadings, but that fact certainly did not cause legally sufficient prejudice to plaintiffs. As for the discovery that the majority says Blue Cross “actively participated in” in the few months following its being joined as a party, Blue Cross was nothing more than a passive participant in depositions initiated by plaintiffs and directed primarily at Massachusetts Mutual. Respecting other discovery, it is hard to understand how plaintiffs were significantly prejudiced by having Blue Cross produce documents in response to plaintiffs’ request for production and answering plaintiffs’ interrogatories. And as for Blue Cross‘s discovery requests directed to plaintiffs, they were never answered and there is no evidence in the record that plaintiffs expended any time or effort on them.
At bottom, all we have here is the passage of close to five months and the almost entirely passive participation of a newly joined party in ongoing litigation. I would hold that the articulated legal standard adopted by the court cannot be satisfied by such circumstances. I would reverse and remand with direction that the Blue Cross arbitration claim be addressed on its merits and that, to the extent an arbitration clause is binding on any of the parties, arbitration be ordered.
HOWE, Associate C.J., concurs in the concurring and dissenting opinion of Justice ZIMMERMAN.
HALL, Chief Justice
Notes
Liggett & Myers Inc., 380 F.Supp. at 1047-48.[W]ithin that period the [party seeking arbitration] actively participated in the depositions of the parties or witnesses; objected to questions and cross-examined witnesses; examined and made copies of documents; obtained adjournments of scheduled depositions to accommodate his clients; received from [the parties claiming waiver] transcripts of all depositions taken prior to entry into the case [of the party seeking arbitration] as well as exhibits up to that date. . . . In sum, the movant obtained many benefits from the pretrial discovery process in this lawsuit which would not have been available had they demanded arbitration reasonably after the third-party complaint was served.
