ORDER ON MOTION TO DISMISS
Plaintiffs Douglas and Denise Campbell (“the Campbells”) bring this class action complaint on behalf of themselves and others who paid premiums for the purchase of
I. LEGAL STANDARD
A motion to dismiss for failure to state a claim under Federal Rule of Civil Procedure 12(b)(6) tests the “legal sufficiency” of a complaint.
Gomes v. Univ. of Maine Sys.,
Of course, the Court must accept as true all well-pleaded factual allegations in a complaint and draw all reasonable inferences in a plaintiffs favor.
See id.
at 1949-50;
S.E.C. v. Tambone,
II. FACTUAL BACKGROUND
Title insurance protects “owners of property or others having an interest therein ... against loss by encumbrance, or defective titles, or invalidity, or adverse claim to title.” 24-A M.R.S.A. § 709. Under Maine law, title insurance rates must be filed with and approved by the Superintendant of Insurance. See id. §§ 2302(1)(D), 2304-A. Moreover, a title insurer may not “make or issue a contract or policy, except in accordance with” those approved filed rates. Id. § 2316.
Like many title insurers, First American offers several premium rates for lender’s title insurance, including a standard rate as well as a discounted rate for refinancing customers. As of November 1996, the following First American rates were approved: a standard rate of $1.75 per $1,000 mortgage principal (up to $1,000,000), and a refinance rate of $1.00 per $1,000 mortgage principal up to the amount of the previous mortgage, with any excess calculated at the standard rate. First American’s Maine Rate Schedule provides that the refinance rate is available to any “borrower who refinances an existing mortgage with any lender within two years, which mortgage was insured by a title insurance policy issued by a title insurance company licensed to do business in the state of Maine at the date of issuance.” (First Am. Class Action Compl. (Docket # 4) ¶ 27; Ex. B to Compl. (Docket # 1-3) at 2.)
In October 2004, the Campbells executed a first mortgage loan in the amount of $150,000.
1
At that time, they purchased a lender’s policy of title insurance issued by Chicago Title Insurance Company. The
Approximately nine months later, in July 2005, the Campbells refinanced their mortgage with Ameriquest Mortgage Company in the amount of $277,100. Attendant to the refinancing, First American’s agent Geoffrey B. Ginn & Associates, P.C., issued a new lender’s policy of title insurance. The Campbells paid $611.15 for the policy; apparently, this payment was calculated at First American’s standard rate, yielding an approximate premium of $485, plus $125 for endorsements and a survey affidavit. Had the Camp-bells been charged the discounted refinance rate, their adjusted approximate premium would have been $372, a difference of $113.
Plaintiffs now allege that in connection with the July 2005 refinancing, “First American, through its agent: (a) concealed from the Campbells that they qualified for and were entitled to receive the discounted refinance rate and (b) supplied false, misleading, inaccurate and incomplete information about the applicable rate for title insurance by charging the Campbells the standard rate, $611.15, for title insurance.” (First Am. Class Action Compl. (Docket # 4) ¶ 36.) Moreover, they allege that First American “knew or should have known that the Campbells and Class members qualified for, and were entitled to receive, a discounted refinance rate.” (Id. ¶ 38.) Finally, Plaintiffs allege that First American maintains “a common, routine and customary business practice” of overcharging eligible consumers. (Id. ¶ 40.) Plaintiffs conclude that First American’s conduct violated the Maine Unfair Trade Practices Act (“UTPA”) and state common law, 2 and seek injunctive and compensatory relief.
First American asserts five independent grounds for dismissal: (1) Plaintiffs did not exhaust the administrative remedies provided by the Maine Insurance Code; (2) Plaintiffs fail to state a claim for violation of the UTPA because title insurance rates are statutorily exempt; (3) Plaintiffs fail to state a claim for violation of the UTPA because they did not identify any unfair or deceptive practice that caused them injury; (4) Plaintiffs fail to state a claim for breach of contract because they did not identify any agreement between themselves and First American; and (5) Plaintiffs fail to state a claim for unjust enrichment because the Maine Insurance Code does not permit a private cause of action for overcharge claims.
III. DISCUSSION
A. Failure to Exhaust Administrative Remedies
The Maine Insurance Code provides a statutory remedy for any person aggrieved by application of an insurance rating system. Specifically, section 2320(2) provides:
Every rating organization, advisory organization and insurer shall provide within this State reasonable means whereby any person aggrieved by the application of its rating system may be heard, in person or through an authorized representative, on written request to review the manner in which such rating system has been applied in connection with the insurance afforded that person. If the rating organization, advisory organization or insurer fails togrant or reject such request within 30 days after it is made, the applicant may proceed in the same manner as if that application had been rejected. Any party affected by the action of such rating organization, advisory organization or such insurer on such request may, within 30 days after written notice of such action, appeal to the superintendent, who, after a hearing held upon not less than 10 days’ written notice to the appellant and to such rating organization, advisory organization or insurer, may affirm or reverse such action.
24-A M.R.S.A. § 2320(2). Subsection three permits a direct application to the Superintendent of Insurance. See id. § 2320(3). In either case, judicial review of the Superintendent’s actions may be taken in conformity with the Maine Administrative Procedure Act. See id. § 236. Plaintiffs have not requested review of the charged premiums from any party. First American contends that Plaintiffs’ failure to exhaust section 2320’s administrative remedies warrants dismissal.
Several federal and state courts have considered the consequences of a borrower plaintiffs failure to avail herself of similar administrative remedies. Until quite recently, the consensus was that exhaustion is not required. 3 However, courts interpreting Pennsylvania and Maryland law have lately taken the opposite view, dismissing plaintiffs’ complaints for failure to exhaust administrative remedies. 4 For the following reasons, the Court believes that the majority of courts refusing to require exhaustion have the better of the debate.
The Court begins, as it must, with the plain language of the Maine statute.
Irving Pulp & Paper, Ltd. v. State Tax Assessor,
To be sure, the word “may” typically signifies mere “authorization or permission to act,” not a “mandatory duty.” 1 M.R. S.A. § 71(9 — A);
see also Markocki v. Old Republic Nat’l Title Ins. Co.,
In light of this lack of textual clarity, First American invokes the “long recognized” principle that a party must proceed in the administrative arena before initiating action in the courts.
Ne. Occupational Exch., Inc. v. Bureau of Rehab.,
Ultimately, three considerations persuade the Court that section 2320’s administrative remedy is permissive and, consequently, that exhaustion is not required. First, the Maine Legislature knows how to make a remedy mandatory.
See, e.g., McGee v. Sec’y of State,
Finally, the Court questions whether the Superintendent of Insurance has the ability to award Plaintiffs’ requested relief. Section 2320 is silent as to the Superintendant’s remedial authority, and no provision of the Insurance Code appears to authorize directly an award of compensatory relief, punitive damages, or attorney’s fees to an aggrieved section 2320 petitioner.
7
The likely inadequacy of the Superintendant’s remedial authority suggests that Plaintiffs are not required to pursue administrative relief under section 2320.
See Barnes v. First Am. Title Ins. Co.,
Thus, the Court follows the clear majority view and concludes that Plaintiffs’ failure to exhaust administrative remedies does not warrant dismissal of their claims.
B. UTPA Claim
1. Exemption
The UTPA proscribes “unfair or deceptive acts or practices in the conduct of any trade or commerce.” 5 M.R.S.A. § 207. However, the statute exempts certain business activities of regulated entities:
Nothing in this chapter shall apply to:
1. Regulatory boards. Transactions or actions otherwise permitted under laws as administered by any regulatory board or officer acting under statutory authority of the State ... if the defendant shows that:
A. Its business activities are subject to regulation by a state or federal agency; and
B. The specific activity that would otherwise constitute a violation of this chapter is authorized, permitted or required by a state or federal agency or by applicable law, rule or regulation or other regulatory approval.
Id. § 208(1).
Citing a line of cases that suggests that most highly regulatory transactions fall within the exemption, First American asserts that because the Maine Insurance Code subjects title insurance rates to comprehensive oversight, the challenged practices in this case are exempt from the UTPA.
See Clark v. Monumental Life Ins. Group,
However, the First Circuit recently confirmed that more than comprehensive regulation is required: section 208(1) exempts only those transactions “otherwise
permitted,
not otherwise
regulated.” Good v. Altria Group, Inc.,
Good and Provencher limit the scope of section 208(1) to its plain language: in order to qualify for the exemption, the allegedly illegal conduct must be subject to agency regulation and be “authorized, permitted or required” by law. Here, Maine law explicitly prohibits the challenged conduct. See 24-A M.R.S.A. § 2316. Thus, the exemption does not apply.
2. Failure to State a Claim
To state a claim under the UTPA, a plaintiff must allege that the transaction involved “goods, services or property, real or personal, primarily for personal, family or household purposes” and that she suffered “any loss of money or property, real or personal,” as a result of an unfair or deceptive practice. 5 M.R.S.A. § 213(1). As the Law Court recently elaborated:
As to unfairness, we have held that to be unfair an act must cause, or be likely to cause, substantial injury that is not reasonably avoidable by consumers, and the harm is not outweighed by a countervailing benefit to consumers or competition. As to deceptive acts, we have adopted the clear and understandable standard, which states that an act or practice is deceptive if it is a material representation, omission, act or practice that is likely to mislead consumers acting reasonably under the circumstances. An intent to deceive is not required.
MacCormack v. Brower,
The broad language of the UTPA indicates that a failure to disclose information may constitute a deceptive act even in the absence of a legal duty compelling disclosure.
MacCormack,
Plaintiffs allege that First American engaged in the following unfair trade practices: first, misrepresenting that the premiums Plaintiffs were charged were the correct applicable premiums; second, failing to disclose to Plaintiffs that they were entitled to discounted premiums; and
Critically, Plaintiffs assert that First American “knew or should have known that the Campbells and Class members qualified for, and were entitled to receive, a discounted refinance rate.” (First Am. Class Action Compl. (Docket # 4) ¶ 38.) They support this allegation with several well-pleaded factual allegations: that the standard practice of issuing a lender’s policy of title insurance in a refinancing involves an examination of the borrower’s initial policy
(see id.
¶ 4); that any borrower who refinances “an existing mortgage with any lender within two years, which mortgage was insured by a title insurance policy issued by a title insurance company licensed to do business in the state of Maine at the date of issuance,” is eligible for First American’s refinance rate
(id.
¶ 27); that First American issued the lender’s policy of title insurance in the Camp-bells’ refinancing
(id.
¶ 31); that First American received a premium for issuing such policy
(id.
¶ 32); that the HUD-1 form was reviewed during the refinancing closing
(id.
¶ 35); and that the refinancing transaction was reflected as such in the chain of title and closing documents
(id.
¶ 38). Thus, Plaintiffs’ complaint contains “sufficient factual matter, accepted as true,”
Ashcroft,
Several courts have concluded that an insurer’s failure to disclose or to charge a discounted rate, when that insurer has reason to know that the borrower is eligible for such rate, may be unfair or deceptive.
See Provencher,
Assuming, as the Court must at this stage, that First American knew or should have known that the Campbells were eligible for the refinance rate, Plaintiffs have stated a claim under the UTPA. Thus, the Court DENIES Defendant’s Motion to Dismiss (Docket # 19) Count 1.
C. Breach of Contract Claim
The parties’ contract dispute
Plaintiffs allege that they entered into “an implied in fact contract” with First American. (First Am. Class Action Compl. (Docket # 4) ¶ 56.) This contract purportedly included terms of offer, acceptance, and consideration: specifically, Plaintiffs allege that they paid money to First American in exchange for it providing a lender’s policy of title insurance to the Campbells’ lender; that the lender received title insurance; and that First American received premium payments. Plaintiffs also allege, critically, that the implied contract incorporated First American’s statutory obligation to charge a premium in accordance with its filed rates. (See id. ¶ 57.)
First American objects that Plaintiffs have failed to identify “sufficiently definite” terms of the purported implied contract.
Sullivan,
[The title insurer], plaintiffs, and plaintiffs’ lender were a part of an integrated refinance transaction, and plaintiff should be permitted to obtain discovery to show that all parties, including [the title insurer], knew that plaintiffs, as the borrowers, were to be charged for, and would pay, the premium. If so, and if [the title insurer] overcharged for the premium (while concurrently not informing plaintiffs that they qualified for the discount), plaintiffs may prevail on their claim of breach of an implied-in-fact contract.
D. Unjust Enrichment
“An unjust enrichment claim is brought to recover the value of the benefit retained when there is no contractual relationship, but when, on the grounds of fair
Plaintiffs allege that First American accepted a premium payment that it knew or had reason to know was calculated at an excessive and legally impermissible rate. First American characterizes Plaintiffs’ unjust enrichment claim as an attempt “to circumvent” the remedies provided by the Insurance Code. (Def.’s Mem. in Support of Mot. to Dismiss (Docket # 19-2) at 19.) But as discussed above, this objection presupposes that Plaintiffs are obligated to exhaust those remedies before asserting common-law claims. They are not. First American has not moved to dismiss the unjust enrichment claim on any other ground.
Numerous courts have permitted similar claims to proceed to discovery.
See, e.g., Hoving v. Transnation Title Ins. Co.,
IV. CONCLUSION
For the foregoing reasons, the Court ORDERS that Defendant’s Motion to Dismiss (Docket # 19) is hereby DENIED. 10
SO ORDERED.
Notes
. Although Plaintiffs' Complaint alleges that the initial lender was T & M Mortgage Solutions, the exhibits attached to the Complaint indicate that the lender was the "John E. Streeter Revocable Trust.” (See First Am. Class Action Compl. (Docket # 4) ¶ 29; Ex. C to Compl. (Docket # 1-4) at 1.) Plaintiffs’ counsel acknowledged the latter party as the initial lender during oral argument.
. Specifically, Plaintiffs assert state-law claims for breach of contract (Count 2), unjust enrichment (Count 3), and money had and received (Count 4). (See First Am. Class Action Compl. (Docket # 4) ¶¶ 54-72.)
. Johnson v. First Am. Title Ins. Co.,
.
Arthur v. Ticor Title Ins. Co. of Florida,
. In
Baker
v.
Klein,
.
See, e.g., Hodsdon v. Town of Hermon,
. Although First American repeatedly cites the Superintendent's broad generic enforcement authority, see 24-A M.R.S.A. §§ 211, 214, 2329, 2165-A, it has provided no evidence respecting the manner in which this authority is typically exercised.
. The parties agree that the written contract between Ameriquest and First American, to which the Campbells were neither parties nor beneficiaries, cannot support Plaintiffs’ breach of contract claim. (See Ex. F to Compl. (Docket # 1-7).)
. In limited circumstances "where the core allegations effectively charge fraud,” the heightened pleading standard of Rule 9(b) may apply to state-law claims for unjust enrichment.
N. Am. Catholic Educ. Programming Found., Inc. v. Cardinale,
. Although Defendant’s Motion does not formally challenge Plaintiffs’ money had and received claim, First American asserts that this claim "fail[s] for the same reason” as Plaintiffs’ unjust enrichment claim. (Def.’s Mem. in Support of Mot. to Dismiss (Docket # 19-2) at 5.) Even if Defendant had moved to dismiss the money had and received claim, the Court's analysis of the unjust enrichment claim would apply with equal force. See
F.D.I.C. v. S. Prawer & Co.,
