Brown v. Google LLCBrown v. Google LLC
ORDER DENYING MOTION TO DISMISS
Plaintiffs Chasom Brown, Maria Nguyen, William Byatt, Jeremy Davis, and Christopher Castillo (collectively, “Plaintiffs“), individually and on behalf of all others similarly situated, sue Defendant Google LLC (“Google“). Before the Court is Google‘s motion to dismiss Plaintiffs’ first amended complaint. ECF No. 82. Having considered the parties’ submissions and oral arguments, the relevant law, and the record in this case, the Court DENIES Google‘s motion to dismiss.
I. BACKGROUND
A. Factual Background
Plaintiffs are Google account holders who used their browser in “private browsing mode.” ECF No. 68 (“FAC“) ¶ 11. Plaintiffs challenge Google‘s alleged collection of their data while they
1. Plaintiffs’ Use of Private Browsing Mode
Plaintiffs are Google account holders who used their browser in “private browsing mode.” Id. ¶ 11. In Google‘s Chrome browser (“Chrome“), private browsing mode is referred to as “Incognito mode.” All Plaintiffs used Google‘s Chrome browser in Incognito mode. Id. ¶¶ 168, 173, 178, 183, 188 (stating that Plaintiffs used Chrome in Incognito mode). However, one plaintiff also used a different browser, Apple‘s Safari browser, in private browsing mode. Id. ¶ 173 (stating that Plaintiff Nguyen used Safari in private browsing mode). Furthermore, Plaintiffs seek to represent a class of users of private browsing mode without regard to the specific browser used. Id. ¶ 192.
Plaintiffs allege that “users of the Internet enable ‘private browsing mode’ for the purpose of preventing others . . . from finding out what the users are viewing on the Internet.” Id. ¶ 162. For example, users often enable private browsing mode in order to visit especially sensitive websites. Id. Accordingly, “users’ Internet activity, while in ‘private browsing mode,’ may reveal: a user‘s dating history, a user‘s sexual interests and/or orientation, a user‘s political or religious views, a user‘s travel plans, a user‘s private plans for the future (e.g., purchasing of an engagement ring).” Id.
2. Google‘s Alleged Collection of Plaintiffs’ Data
Plaintiffs allege that Google collects data from them while they are in private browsing mode “through means that include Google Analytics, Google ‘fingerprinting’ techniques, concurrent Google applications and processes on a consumer‘s device, and Google‘s Ad Manager.” Id. ¶ 8. According to Plaintiffs, “[m]ore than 70% of all online publishers (websites) use one or more of these Google services.”
Specifically, Plaintiffs allege that, whenever a user, including a user in private browsing mode, visits a website that is running Google Analytics or Google Ad Manager, “Google‘s software scripts on the website surreptitiously direct the user‘s browser to send a secret, separate
First, Plaintiffs allege that Google collects duplicate GET requests. Whenever a user visits a webpage, his or her browser sends a message to the webpage‘s server, called a GET request. Id. The GET request “tells the website what information is being requested and then instructs the website to send the information to the user.” Id. Accordingly, when Google obtains a duplicate GET request, the duplicate GET request “enables Google to learn exactly what content the user‘s browsing software was asking the website to display.” Id. The duplicate GET request “also transmits a . . . header containing the URL information of what the user has been viewing and requesting from websites online.” Id.1
Second, Plaintiffs allege that Google collects the IP address of the user‘s connection to the Internet, which is unique tо the user‘s device. Id. When a device is connected to the Internet, the Internet Service Provider (ISP) that is providing the internet connection will assign the device a unique IP address. Id. at 18 n.16. Although IP addresses can change over time, the ISP often continues to assign the same IP address to the same device. Id.
Third, Plaintiffs allege that Google collects information identifying the browser software that the user is using, including “fingerprint” data. Id. Because every unique device and installed application has small differences, images, digital pixels, and fonts display slightly differently for every device and application. Id. ¶ 100. Plaintiffs allege that, “[b]y forcing a consumer to display one of its images, pixels, or fonts, online companies such as Google are able to ‘fingerprint’ their users.” Id.
Fourth, Plaintiffs allege that Google collects user IDs issued by the website to the user. Id.
Fifth, Plaintiffs allege that Google collects the geolocation of the user. Id. ¶ 63. According to Plaintiffs, Google collects “geolocation data from (1) the Android operating system running on users’ phones or tablets and (b) Google applications running on phones (e.g. Chrome and Maps), Google Assistant, Google Home, and other Google applications and services. Id. ¶ 105.
Finally, Plaintiffs allege that Google collects information contained in Google cookies, which were saved by the user‘s browser. Id. ¶ 63.2 According to Plaintiffs, “Google Analytics contains a script that causes the user‘s . . . browser to transmit, to Google, information from each of the Google Cookies already existing on the browser‘s cache.” Id. ¶ 70. These cookies “typically show, at a minimum, the prior websites the user has viewed.” Id. Thus, Google can obtain a user‘s browsing history from the current browsing session.
In addition, Plaintiffs allege that, for users using Chrome without Incognito Mode, Chrome constantly transmits “a unique digital string of characters called Google‘s ‘X-Client-Data Header,’ such that Google uniquely identifies the device and user thereafter.” Id. ¶ 95. However, Plaintiffs allege that the X-Client Data Header is not present when a Chrome user has enabled Incognito Mode. Id. ¶ 96. Accordingly, Plaintiffs allege that Google is able to tell when a Chrome user has enabled Incognito Mode. Id. ¶ 96.
3. Google‘s Representations to Plaintiffs
Plaintiffs allege that they “reasonably believed that their data would not be collected by
First, Google‘s Privacy Policy states: “As you use our services, we want you to be clear how we‘re using information and the ways in which you can protect your privacy.” Schapiro Decl. Exh. 1. Google‘s Privacy Policy states:
Our Privacy Policy explains:
- What information we collect and why we collect it.
- How we use that information.
- The choices we offer, including how to access and update information.
Id.
Google‘s Privacy Policy in effect from March 25, 2016 to June 28, 2016 made the following disclosures regarding Google‘s collection of data from users:
We collect information about the services that you use and how you use them, like when you . . . visit a website that uses our advertising services, or view and interact with our ads and content.
This information includes: . . . device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
When you use our services or view content provided by Google, we automatically collect and store certain information in server logs, [including] details of how you used our service, such as your search queries . . . Internet protocol address . . . device event information such as . . . the date and time of your request and referral URL [and] cookies that may uniquely identify your browser or your Google Account.
Id. Subsequent versions of Google‘s Privacy Policy made similar disclosures.
Starting on Mаy 25, 2018, Google‘s Privacy Policy made statements regarding Chrome‘s Incognito Mode:
You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Google Account if you want to create and manage content like email or photos, or see more relevant search results. . . . You can also choose to browse the web privately using Chrome in Incognito mode. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.
Schapiro Decl. Exh. 8. Subsequent versions of Google‘s Privacy Policy made similar statements.
Second, Google‘s Chrome Privacy Notice dated June 21, 2016 also made statements regarding Chrome‘s Incognito Mode:
You can limit the information Chrome stores on your system by using incognito mode or guest mode. In these modes, Chrome won‘t store certain information, such as:
- Basic browsing history information like URLs, cached paged text, or IP addresses of pages linked from the websites you visit.
- Snapshots of pages that you visit . . . .
How Chrome handles your incognito or guest information
Cookies. Chrome won‘t share existing cookies with sites you visit in incognito or guest mode. Sites may deposit new cookies on your system while you are in these modes, but they‘ll only be stored and transmitted until you close the incognito or guest window.
Schapiro Decl. Exh. 17.
Third, Google‘s webpage entitled “Search & browse privately” makes the following statements regarding private browsing:
You‘re in control of what information you share with Google when you search. To browse the web privately, you can use private
browsing, sign out of your account, change your custom results settings, or delete past activity. If you want to search the web without saving your search activity to your account, you can use private browsing mode in a browser (like Chrome or Safari).
How private browsing works
Private browsing works differently depending on which browser you use. Browsing in private usually means:
- The searches you do or sites you visit won‘t be saved to your device or browsing history.
- Files you download or bookmarks you create might be kept on your device.
- Cookies are deleted after you close your private browsing window or tab.
- You might see search results and suggestions based on your location or other searches you‘ve done during your current browsing session.
Schapiro Decl. Exh. 18.
Fourth, Google‘s webpage entitled “How private browsing works in Chrome” makes the following statements regarding private browsing:
When you browse privately, other people who use the device won‘t see your history . . . Cookies and site data are remembered while you‘re browsing, but deleted when you exit Incognito mode.
Your activity might still be visible.
Incognito mode stops Chrome from saving your browsing activity to your local history. Your activity . . . might still be visible to:
- Websites you visit, including the ads and resources used on those sites
- Websites you sign in to
- Your employer, school, or whoever runs the network you‘re using
- Your internet service provider
- Search engines
Search engines may show search suggestions based on your location or activity in your current Incognito browsing session. Some of your info might still be visible.
A web service, website, search engine, or provider may be able to see:
- Your IP address, which can be used to identify your general location `
- Your activity when you use a web service . . . .
Schapiro Decl. Exh. 19.
Fifth, when a user enables Incognito Mode in the Chrome Browser, the following “Splash Screen” is displayed to the user with similar statements regarding private browsing mode:
FAC ¶ 52.
Finally, Plaintiffs’ complaint alleges that Google and its officials made additional statements regarding private browsing. For instance, Plaintiffs allege that, on September 27, 2016, Google‘s Director of Product Management Unni Narayana published an article in which he
B. Procedural History
On June 2, 2020, Plaintiffs filed the instant case against Alphabet, Inc. and Google LLC. ECF No. 1. Plaintiffs bring five claims: (1) unauthorized interception under the Wiretap Act,
Plaintiffs seek to represent two classes: (1) “All Android device owners who accessed a website containing Google Analytics or Ad Manager using such a device and who were (a) in “private browsing mode” on that device‘s browser and (b) were not logged into their Google account on that device‘s browser, but whose communications, including identifying information and online browsing history, Google nevertheless intercepted, received, or collected from June 1, 2016 through the present” and (2) “All individuals with a Google account who accessed a website containing Google Analytics or Ad Manager using any non-Android device and who were (a) in “private browsing mode” in that device‘s browser, and (b) were not logged into their Google account on that device‘s browser, but whose communications, including identifying information and online browsing history, Google nevertheless intercepted, received, or collected from June 1, 2016 through the present.” Id. ¶ 192.
On August 20, 2020, Plaintiffs and Alphabet stipulated to voluntarily dismiss Alphabet from the case without prejudice. ECF No. 51. On August 24, 2020, the Court granted the stipulation and voluntarily dismissed Alphabet, leaving Google as the only defendant. ECF No. 57.
On August 20, 2020, Google filed a motion to dismiss the complaint. ECF No. 53. On September 21, 2020, Plaintiffs filed a first amended complaint in lieu of opposing the motion to dismiss. ECF No. 68. On October 6, 2020, the Court denied as moot the motion to dismiss. ECF No. 74.
On October 21, 2020, Google filed the instant motion to dismiss the first amended complaint, ECF No. 82 (“Mot.“) and a request for judicial notice, ECF No. 84. On November 18, 2020, Plaintiffs filed an opposition to Google‘s motion, ECF No. 87 (“Opp‘n“), a response to Google‘s request for judicial notice, ECF No. 88, and their own request for judicial notice, ECF No. 89. On December 7, 2020, Google filed a reply in support of its motion to dismiss, ECF No. 92 (“Reply“), and a response to Plaintiffs’ response regarding Google‘s request for judicial notice, ECF No. 93.
The Court may take judicial notice of matters that are either “generally known within the trial court‘s territorial jurisdiction” or “can be accurаtely and readily determined from sources whose accuracy cannot reasonably be questioned.”
Google requests that the Court take judicial notice of twenty-seven documents, which include Google‘s Terms of Service, fifteen versions of Google‘s Privacy Policy, two versions of Google‘s Chrome Privacy Notice, and nine publicly available Google webpages. ECF No. 84. Plaintiffs request that the Court take judicial notice of Google‘s Privacy Policy in effect between
Plaintiffs contend that, as to six of the webpages presented by Google (Exhibits 19, 20, 22, 23, 24, and 25 to the Schapiro Declaration), Google does not identify the dates on which they became publicly available, so the Court should take judicial notice of these webpages only as to their existence on the date the webpage was last accessed. ECF No. 88 at 1. However, Google demonstrates using the Internet Archive‘s “Wayback Machine” that Exhibits 19 and 20 have been publicly available since August 18, 2018, and substantively identical versions of Exhibits 22 to 25 have been publicly available since March 25, 2015 (Exhibit 22); June 13, 2014 (Exhibit 23); November 12, 2012 (Exhibit 24); and January 28, 2015 (Exhibit 25). ECF No. 93 at 3–4. “Courts have taken judicial notice of the contents of web pages available through the Wayback Machine as facts that can be accurately and readily determined from sources whose accuracy cannot reasonably be questioned.” See, e.g., Erickson v. Nebraska Mach. Co., 2015 WL 4089849, at *1 n. 1 (N.D. Cal. July 6, 2015) (taking judicial notice of websites where “Plaintiffs provided copies of current versions of these websites . . . but the Internet Archive‘s Wayback Machine shows that the websites were substantively identical during the relevant timeframe“). Accordingly, the Court takes judicial notices of these webpages as of these dates. Thus, the Court GRANTS Google‘s request for judicial notice and GRANTS Plaintiffs’ request for judicial notice.
Finally, at the hearing on the instant motion, Google raised for the first time arguments regarding the Court‘s website. See Tr. of Feb. 25, 2021 Hearing at 47:13–16, ECF No. 104. In its
II. LEGAL STANDARD
A. Dismissal Pursuant to Federal Rule of Civil Procedure 12(b)(6)
The Court, however, need not accept as true allegations contradicted by judicially noticeable facts, see Shwarz v. United States, 234 F.3d 428, 435 (9th Cir. 2000), and it “may look beyond the plaintiff‘s complaint to matters of public record” without converting the
B. Leave to Amend
If the Court determines that a complaint should be dismissed, it must then decide whether to grant leave to amend. Under
III. DISCUSSION
In the instant motion, Google first contends that Plaintiffs’ claims should be dismissed because Plaintiffs and the websites consented to Google‘s receipt of the data. Mot. at 9–13. Google later argues that Plaintiffs’ claims should be dismissed under the statutes of limitations. Id. at 23–25. Google also argues that Plaintiffs have failed to state their claims for additional reasons. Id. at 13–23. The Court addresses in turn: (1) consent; (2) the statutes of limitations; and (3) Google‘s other arguments for dismissal.
A. Consent
Google contends that (1) all claims should be dismissed because Plaintiffs consented to
1. Google has not shown that Plaintiffs consented.
Consent is a defense to Plaintiffs’ claims. See
“[A]s ‘the party seeking the benefit of the exception,’ it is Google‘s burden to prove consent.” Matera v. Google Inc., 2016 WL 5339806, at *17. Consent “can be explicit or implied, but any consent must be actual.” In re Google, Inc., 2013 WL 5423918, at *12 (N.D. Cal. Sept. 26, 2013). In order for consent to be actual, the disclosures must “explicitly notify” users of the practice at issue. Id. at *13; see also Campbell v. Facebook, Inc., 77 F. Supp. 3d 836, 847–48 (N.D. Cal. 2014) (explaining that, for a finding of consent, the disclosures must have given users notice of the “specific practice” at issue). The disclosures must have only one plausible interpretation for a finding of consent. In re Facebook, Inc., Consumer Privacy User Profile Litig., 402 F. Supp. 3d 767, 794 (N.D. Cal. 2019). “[I]f a reasonable . . . user could have plausibly interpreted the contract language as not disclosing that [the defendant] would engage in particular conduct, then [the defendant] cannot obtain dismissal of a claim about that conduct (at least not
In the instant motion, Google contends that users expressly consented to Google‘s alleged data collection while they were in private browsing mode. Mot. at 10–11. In In re Google, Inc., this Court rejected a similar argument made by Google. 2013 WL 5423918, at *12–*14. In that case, the plaintiffs alleged that Google had intercepted their email communications over Gmail, Google‘s email service, in order to create user profiles and provide targeted advertising. Id. at *1. In Google‘s motion to dismiss, Google contended that the plaintiffs expressly consented to the interception of their emails and pointed to its Terms of Service and Privacy Policies. Id. at *13. Analyzing these policies, the Court concluded that “[n]othing in the [p]olicies suggests that Google intercepts email communication in transit between users, and in fact, the policies obscure Google‘s intent to engage in such interceptions.” Id. Accordingly, the Court found that “a reasonable Gmail user who read the Privacy Policies would not have necessarily understood that her emails were being intercepted to create user profiles or to provide targeted advertisements.” Id.
The Court rejects Google‘s argument in the instant case for two reasons. First, Google cannot demonstrate that Plaintiffs expressly consented because Google did not notify users that it would be engaging in the alleged data collection while Plaintiffs were in private browsing mode. Second, as to Plaintiffs’ Wiretap Act claim, consent is not a defense because Google allegedly intercepted Plaintiffs’ communications for the purpose of violating other laws. The Court discusses each reason in turn.
First, Google cannot demonstrate that Google notified Plaintiffs that Google would engage in the alleged data collection while Plaintiffs were in private browsing mode. Google argues that Plaintiffs expressly consented to Google‘s Terms of Service, which incorporated Google‘s Privacy Policy, and Google‘s Privacy Policy disclosed that Google would receive the data from its third-party services. Mot. at 10–11. However, Google‘s Privacy Policy does nоt disclose Google‘s alleged data collection while Plaintiffs were in private browsing mode. Google‘s Privacy Policy provides:
We collect information about the services that you use and how you use them, like when you . . . visit a website that uses our advertising services, or view and interact with our ads and content.
This information includes: . . . device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number.
When you use our services or view content provided by Google, we automatically collect and store certain information in server logs, [including] details of how you used our service, such as your search queries . . . Internet protocol address . . . device event information such as . . . the date and time of your request and referral URL [and] cookies that may uniquely identify your browser or your Google Account.
Schapiro Decl. Exh. 1. This general disclosure never mentions private browsing. Nor does it explain that Google collects this data from users in private browsing mode. Google‘s Privacy Policy states:
Our Privacy Policy explains:
- What information we collect and why we collect it.
- How we use that information.
- The choices we offer, including how to access and update information.
Id. Accordingly, a Google user reading the general disclosure above, which never mentions private browsing mode, might have reasonably concluded that Google does not collect this data from users in private browsing mode.
In addition to Google‘s failure to mention private browsing, Google‘s representations regarding private browsing present private browsing as a way that users can manage their privacy and omit Google as an entity that can view users’ activity while in private browsing mode. The Court addresses in turn five documents that contain Google‘s representations regarding private browsing: (1) the Incognito Splash Screen; (2) the “How private browsing works in Chrome” webpage; (3) the “Search and browse privately” webpage; (4) the Chrome Privacy Notice; and (5) Google‘s Privacy Policy.
First, the Incognito Splash Screen appeared to every user each time they enabled Incognito
FAC ¶ 52.
The Incognito Splash Screen makes three relevant representations regarding private browsing mode. One, the Incognito Splash Screen omits Google from the list of entities that can view a user‘s activity in private browsing mode: “Your activity might still be visible to: Websites you visit[;] Your employer or school[;] Your internet service provider.” FAC ¶ 52. Although the Splash Screen states that websites may be able to see a user‘s activity, the Splash Screen does not state that Google sees a user‘s activity. Id. Based on the omission of Google from the list of entities that can see a user‘s activity, a user might have reasonably concluded that Google would not see his or her activity. Moreover, the omission of Google from the list of entities “obscure[s] Google‘s intent to engage in such interceptions.” 2013 WL 5423918, at *13.
Two, the Incognito Splash Screen states: “Now you can browse privately, and other people who use this device won‘t see your activity[.]” FAC ¶ 52. According to Google, this sentence clarifies that Incognito mode is about privacy from other users of the same device, not privacy
Three, the Incognito Splash Screen states “Chrome won‘t save . . . [y]our browsing history [or] [c]ookies and site data.” Id. Google argues that this sentence is accurate because, when Google collects the alleged data, Chrome is not storing the data; rather, the user‘s browser is transmitting the data to Google‘s server. However, the Court concludes that a reasonable user could read this statement to mean that their browsing history and cookies and site data would not be saved. Moreover, the Court notes that a user might reasonably associate Chrome with Google because Chrome is Google‘s browser.
Second, like the Incognito Splash Screen, the Google webpage entitled “How private browsing works in Chrome” omits Google from the entities to which a user‘s private browsing activity may be visible. That webpage discloses that a user‘s private browsing activity might be visible to ”websites [she] visit[s], including the ads and resources used on those sites.” Schapiro Decl. Exh. 19 (emphasis added). However, this webpage never references Google.
Third, Google‘s webpage entitled “Search & browse privately” states: “You‘re in control of what information you share with Google when you search. To browse the web privately, you can use private browsing . . . .” Schapiro Decl. Exh. 18. However, Plaintiffs allege that, in reality, users are not in control of what information they share with Google when they use private browsing mode. Rather, Google engages in the alleged data collection regardless of whether users are in private browsing mode.
Fourth, Google‘s Chrome Privacy Notice dated June 21, 2016 similarly stated that: “You
Fifth, since May 25, 2018, Google‘s Privacy Policy has presented Incognito mode as a way that users can control the information that Google collects: “You can use our services in a variety of ways to manage yоur privacy. For example, . . . You can . . . choose to browse the web privately using Chrome in Incognito mode. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.” Schapiro Decl. Exh. 8. Google‘s Privacy Policy makes clear that “Our services include . . . Products that are integrated into third-party apps and sites, like ads . . . .” Id. However, Plaintiffs allege that, in reality, private browsing does not permit them to manage their privacy or control what Google collects because Google collects this information even when they use private browsing mode.
In addition, Plaintiffs’ complaint alleges that Google and its officials made additional statements regarding private browsing. For instance, Plaintiffs allege that, on September 27, 2016, Google‘s Director of Product Management Unni Narayana published an article in which he explained that Google was giving users “more control with incognito mode.” FAC ¶ 146. The article stated the following: “Your searches are your business . . . When you have incognito mode turned on in your settings, your search and browsing history will not be saved.” Id. ¶¶ 42, 146. Moreover, Plaintiffs allege that, on May 7, 2019, the New York Times published an opinion article written by Google‘s CEO, Sudar Pichai, who explained that Google focuses on “features that make privacy a reality.” Id. ¶ 146. The article stated: “For example, we recently brought Incognito mode, the popular feature in Chrome that lets you browse the web without linking any activity to you, to YouTube.” Id. These statements suggest that a user‘s activity in private
Reviewing these disclosures, the Court concludes that Google did not notify users that Google engages in the alleged data collection while the user is in private browsing mode. Accordingly, Google cannot show that Plaintiffs expressly consented to Google‘s collection of data while Plaintiffs were in private browsing mode. See In re Google, 2013 WL 5423918, at *13 (rejecting Google‘s argument that users expressly consented because Google did not notify users of the alleged interceptions).
Second, as to Plaintiffs’ Wiretap Act claim, consent is not a defense where the “communication is intercepted for the purpose of committing any criminal or tortious act in violation of the Constitution or laws of the United States or of any State.”
In the instant case, Plaintiffs have alleged that Google intercepted their communications for the purpose of associating their data with preexisting user profiles. FAC ¶¶ 91, 93, 115, 160–64. The association of Plaintiffs’ data with preexisting user profiles is a further use of Plaintiffs’ data that satisfies this exception. See Planned Parenthood Fed‘n of Am., Inc., v. Ctr. for Med. Progress, 21 F. Supp. 3d 808, 828 (N.D. Cal. 2016) (holding that “defendants’ subsequent disclosures of the contents of the intercepted conversations for the alleged purpose of further invading the privacy of plaintiffs’ staff satisfies” the exception). Indeed, Plaintiffs have adequately alleged that Google‘s association of their data with preexisting user profiles violated state law, including CDAFA, intrusion upon seclusion, and invasion of privacy. See Sections III(C)(3), III(C)(4), infra. Accordingly, consent is not a defense to Plaintiffs’ Wiretap Act claims. Thus, the Court rejects Google‘s argument that Plaintiffs consented to the alleged data collection.
2. Google has not shown that the websites consented.
“[A]s ‘the party seeking the benefit of the exception,’ it is Google‘s burden to prove consent.” Matera v. Google Inc., 2016 WL 5339806, at *17. “Courts have cautioned that implied consent applies only in a narrow set of cases.” In re Google, 2013 WL 5423918, at *12 (rejecting Google‘s argument that users had given implied consent, immunizing Google from liability under the Wiretap Act). “The critical question with respect to implied consent is whether the parties whose communications were intercepted had adequate notice of the interception.” Id. “Moreover, consent is not an all-or-nothing proposition.” Id. “Rather, ‘[a] party may consent to the interception of only part of a communication or to the interception of only a subset of its communications.‘” Id. (quoting In re Phamatrak, Inc., 329 F.3d 9, 19 (1st Cir. 2003)). “Thus, ‘a reviewing court must inquire into the dimensions of the consent and then ascertain whether the interception exceeded those boundaries.‘” Pharmatrak, 329 F.3d at 19 (quotation omitted).
Google argues that the websites provided implied cоnsent to Google‘s interception. Mot at. 11. In making this argument, Google cites two twenty-year-old district court cases regarding DoubleClick (now known as Google Ad Manager), a service which was purchased by websites to gather users’ data for advertising purposes. See Chance v. Avenue A, 165 F. Supp. 2d 1153, 1160–62 (W.D. Wash. 2001); In re DoubleClick Privacy Litig., 154 F. Supp. 2d 497, 509–11 (S.D.N.Y. 2001). Both district courts concluded that the websites impliedly consented to DoubleClick‘s interception of their communications with users by installing DoubleClick‘s code on their websites. Id. However, courts have distinguished these cases where “the circumstances permit no reasonable inference that the [entities] did consent.” See, e.g., Pharmatrak, 329 F.3d at 20.
However, the Court concludes that Google has not met its burden to establish consent because, even assuming that Google has established that websites generally consented to the interception of their communications with users, Google does not demonstrate that websites consented to, or even knew about, the interception of their communications with users who were in private browsing mode. Indeed, Google‘s own resources for “[s]ite or app owners using Google Analytics” state that “[t]he Google privacy policy & principles describes how we treat personal information when you use Google‘s products and services, including Google Analytics.” Sсhapiro Decl. Exh. 21. Similarly, Google represents to consumers and websites that use Google Ad Manager that Google will adhere to Google‘s Privacy Policy. FAC ¶ 83.
As the Court explained above, neither Google‘s Privacy Policy nor any other disclosure to which Google points states that Google engages in the alleged data collection while users are in private browsing mode. See Section III(A)(1), supra. To the contrary, Google‘s disclosures present private browsing as a way users can manage their privacy and omits Google from the list of entities to which a user‘s private browsing activity may be visible. Id. Thus, Google has not provided evidence that websites consented to, or even knew about, the interception of the subset of their communications that are with users who were in a private browsing mode. See Pharmatrak, 329 F.3d at 19 (explaining that “[a] party may consent to . . . the interception of only a subset of its communications“). Accordingly, Google cannot show implied consent on the part of the websites.4
Furthermore, as explained above, consent is not a defense to Plaintiffs’ Wiretap Act claim
B. Statutes of Limitations
Google next argues that Plaintiffs’ complaint should be dismissed because each of Plaintiffs’ claims exceed the applicable statutes of limitations. Mot. at 23–25. “A claim may be dismissed under Rule 12(b)(6) on the ground that it is barred by the appliсable statute of limitations only when ‘the running of the statute is apparent on the face of the complaint.‘” Von Saher v. Norton Simon Museum of Art at Pasadena, 592 F.3d 954, 969 (9th Cir. 2010) (quoting Huynh v. Chase Manhattan Bank, 465 F.3d 992, 997 (9th Cir. 2006)). “[A] complaint cannot be dismissed unless it appears beyond doubt that the plaintiff can prove no set of facts that would establish the timeliness of the claim.” Id. (quoting Supermail Cargo, Inc. v. United States, 68 F.3d 1204, 1206 (9th Cir. 1995)).
Each of Plaintiffs’ claims has a limitations period of between one and three years. Specifically, the statute of limitations for Plaintiffs’ Wiretap Act claim is “two years after the date upon which the claimant first has a reasonable opportunity to discover the violation.”
Google contends that Plaintiffs’ claims are barred by the applicable statutes of limitations because Plaintiffs allege that Google has been intercepting their communications since June 1, 2016—over four years before Plaintiffs filed their complaint on June 2, 2020. Mot. at 23. The Court concludes that Plaintiffs’ complaint is timely for two reasons. First, each interception is a separate violation, and Plaintiffs allege that Google intercepted their communications between Februаry 28, 2020 and May 31, 2020, just months or weeks before Plaintiffs’ complaint was filed. Second, the fraudulent concealment doctrine tolled the statutes of limitations. The Court addresses each issue in turn.
1. Each interception is a separate violation.
First, the Ninth Circuit and California Supreme Court have held that separate, recurring invasions of the same right each trigger their own separate statute of limitations. The Ninth Circuit has held that, for Wiretap Act claims, “each interception is a discrete violation” with its own statute of limitations. Bliss v. CoreCivic, Inc., 978 F.3d 1144, 1148 (9th Cir. 2020). In coming to this conclusion, the Ninth Circuit relied on the Wiretap Act‘s “multiple references to ‘communication’ in the singular,” which showed that there was “no textual basis for morphing what otherwise would be considered separate violations into a single violation because they flow from a common practice or scheme.” Id. The Ninth Circuit‘s reasoning applies to Plaintiffs’ other claims, which also refer to “communication” or “act” in the singular. See
2. The statutes of limitations were tolled by the fraudulent concealment doctrine.
“The purpose of the fraudulent concealment doctrine is to prevent a defendant from ‘concealing a fraud . . . until such a time as the party committing the fraud could plead the statute of limitations to protect it.‘” In re Animation Workers Antitrust Litig., 123 F. Supp. 3d 1175, 1194 (N.D. Cal. 2015) (quoting Bailey v. Glover, 88 U.S. (21 Wall) 342, 349 (1874)). “A statute of limitations may be tolled if the defendant fraudulently concealed the existence of a cause of action in such a way that the plaintiff, acting as a reasonable person, did not know of its existence.” Hexcel Corp. v. Ineos Polymers, Inc., 681 F.3d 1055, 1060 (9th Cir. 2012). The plaintiff bears the burden of pleading fraudulent concealment. In re Animation Workers, 123 F. Supp. 3d at 1194. Fraudulent concealment must be pled with particularity. Id. “However, ‘it is generally inappropriate to resolve the fact-intensive allegations of fraudulent concealment at the motion to dismiss stage.‘” Id. (quoting In re Rubber Chemicals Antitrust Litig., 504 F. Supp. 2d 777, 789 (N.D. Cal. 2007)).
“To plead fraudulent concealment, the plaintiff must allege that: (1) the defendant took affirmative acts to mislead the plaintiff; (2) the plaintiff did not have ‘actual or constructive knowledge of the facts giving rise to its claim‘; and (3) the plaintiff acted diligently in trying to uncover the facts giving rise to its claim.” Id. (quoting Hexcel, 681 F.3d at 1060). The Court addresses each requirement in turn.
First, Plaintiffs have alleged that Google took affirmative acts to mislead Plaintiffs. As explained above, Google‘s representations regarding private browsing specifically omitted Google from the entities that could see a user‘s private browsing activity and presented private browsing
Second, Plaintiffs have alleged that they did not have adequate or constructive notice of their claims. “[T]he question of constructive knowledge and inquiry notice generally ‘presents a question for the trier of fact.‘” In re Animation Workers, 123 F. Supp. 3d at 1205. As explained above, Google‘s representations could have led a reasonable user to conclude that Google was not collecting this data. See Section III(A)(1), supra. Accordingly, “[a]t this stage, the Court is not persuaded that [Plaintiffs] were on inquiry notice of their claims as a matter of law.” In re Animation Workers, 123 F. Supp. 3d at 1205.
Finally, Plaintiffs have alleged that they acted diligently in trying to uncover the facts giving rise to their claim. “[C]ourts have ‘been hesitant to dismiss an otherwise fraudulently concealed antitrust claim for failure to sufficiently allege due diligence.‘” In re Animation Workers, 123 F. Supp. 3d at 1205 (quoting In re Magnesium Oxide Antitrust Litig., 2011 WL 5008090, at *24 (D.N.J. Oct. 20, 2011). Google contends that Plaintiffs were not diligent because they failed to “tak[e] Google up on its offer on page 1 of [Google‘s] Privacy Policy to ‘contact us’ ‘if you have any questions’ about Google‘s practices.” Reply at 15 (quoting Schapiro Decl. Exh. 1). That argument “puts the cart before the horse, however, as Plaintiffs were not obligated to investigate their claims until Plaintiffs had reason to suspect the existence of their claims.” In re Animation Workers, 123 F. Supp. 3d at 1204. Thus, the Court concludes that Plaintiffs have adequately alleged that Plaintiffs’ claims were tolled under the fraudulent concealment doctrine.
Because each of Google‘s interception is a separate violation and because the statutes of limitations were tolled under the fraudulent concealment doctrine, the Court DENIES Google‘s
C. Other Arguments for Dismissal
Finally, Google makes additional arguments that Plaintiffs have failed to state each of their claims. Mot. at 13–23. The Court addresses the following claims in turn: (1) unauthorized interception under the Wiretap Act; (2) CIPA; (3) CDAFA; and (4) intrusion upon seclusion and invasion of privacy.
1. Plaintiffs have stated a claim for unauthorized interception under the Wiretap Act.
The Wiretap Act, as amended by the Electronic Communications Privacy Act (“ECPA“), generally prohibits the interception of “wire, oral, or electronic communications.”
Plaintiffs allege that Google violated the Wiretap Act by intercеpting internet communications that Plaintiffs were sending and receiving while they were browsing the internet in private browsing mode. FAC ¶¶ 206, 207, 208. Google contends that Plaintiffs have not stated a Wiretap Act claim because its alleged interceptions fall within the Wiretap Act‘s ordinary course of business exception to liability. Mot. at 13–14. Under that exception, “any telephone or telegraph instrument, equipment or facility, or any component thereof . . . being used by a provider of wire or electronic communication service in the ordinary course of its business” is not a “device,” and the use of such an instrument accordingly falls outside of the definition of “intercept.”
However, Google‘s argument is unpersuasive for two reasons. First, Google has not shown that its interception facilitates or is incidental to the transmission of the communication at issue.
First, Google has not shown that its interception facilitates or is incidental to the transmission of the communication at issue. “[T]he ordinary course of business exception is narrow . . . . and offers protection from liability only where an electronic communication service provider‘s interception facilitates the transmission of the communication at issue or is incidental to the transmission of such communication.” In re Google, 2013 WL 5423918, at *8 (emphasis added); see also S.D. v. Hytto Ltd., 2019 Wl 8333519, at *9 (N.D. Cal. May 15, 2019) (holding that the ordinary course of business exception must be construed “narrowly” and rejecting the exception as to the defendant because the defendаnt “failed to explain why it would be difficult or impossible to provide its service without the objected-to-interception“).
In the instant case, Plaintiffs allege that, whenever a user visits a website, his or her browser sends a GET request to the website‘s server, which “tells the website what information is being requested and then instructs the website to send the information to the user.” FAC ¶ 63. Plaintiffs further allege that Google‘s code causes the user‘s browser to send a duplicate GET request from the user‘s computer to Google‘s servers, which “enables Google to learn exactly what content the user‘s browsing software was asking the website to display” and “transmits a . . . header containing the URL information of what the user has been viewing and requesting from websites online.” Id. ¶¶ 63, 65. Sending a duplicate GET request to Google neither facilitates nor is incidental to the transmission of “the communication at issue,” which is the communication that Plaintiffs allege was intercepted — in this case, the communication between the user‘s computer and the website. In re Google, 2013 WL 5423918, at *8.
In an attempt to refute this conclusion, Google contends that the ordinary course of business exception applies because there is a “nexus between the need to engage in the alleged interception and . . . the ability to provide the underlying service or good.” In re Google, 2013 WL 5423918, at *11. In making this argument, Google contends that the “‘underlying service or good’
Second, the ordinary course of business exception does not apply because Plaintiffs have alleged that Google violated its own internal policies. As this Court explained in In re Google, “Plaintiffs’ allegations that Google violated Google‘s own agreements and internal policies with regard to privacy also preclude application of the ordinary course of business exception.” 2013 WL 5423918, at *8. In the instant case, Plaintiffs similarly allege that Google violated its own internal policies with regard to privacy. See, e.g., FAC ¶¶ 42 (Google‘s statements regarding private browsing), 45 (Privacy Policy), 48 (“Search & browse privately” webpage), 52 (Incognito Splash Screen). Accordingly, the interceptions at issue here do not fall within the ordinary course of business exception, аnd Plaintiffs have stated a Wiretap Act claim. Thus, the Court DENIES Google‘s motion to dismiss Plaintiffs’ Wiretap Act claim.
2. Plaintiffs have stated a CIPA claim.
Plaintiffs bring claims under Sections 631 and 632 of the CIPA. Section 631 prohibits the unauthorized interception of “any message, report or communication.” See
Instead, Google contends that Plaintiffs cannot state a Section 632 claim because the communications at issue in this case were not confidential. Mot. at 14–15. A communication is confidential under Section 632 if a party “has an objectively reasonable expectation that the conversation is not being overheard or recorded.” Flanagan v. Flanagan, 41 P.3d 575, 582 (Cal. 2002). The plaintiff need not show an “additional belief that the information would not be divulged at a later time to third parties.” Mirkarimi v. Nevada Prop. 1 LLC, 2013 WL 3761530, at *2 (S.D. Cal. July 15, 2013). Rather, the plaintiff only needs to show a reasonable “expectation that the conversation was not being simultaneously disseminated to an unannounced second observer.” Id.
In arguing that the communications in the instant case were not confidential, Google relies on authority stemming from California appellate courts. “California appeals courts have generally found that Internet-based communications are not ‘confidential’ within the meaning of [S]ection 632, because such communications can easily be shared by . . . the recipient(s) of the communications.” Campbell v. Facebook, Inc., 77 F. Supp. 3d 836, 849 (N.D. Cal. 2014). For example, in People v. Nakai, the California Court of Appeals held that a defendant‘s Yahoo instant messages with a decoy, who was posing as a 12-year-old girl, were not confidential. 183 Cal. App. 499, 518–19 (2010). The court concluded that, although the defendant intended for the communication between himself and the recipient to be kept confidential, he could not reasonably expect that the communications would not be recorded. Id. at 518. The court came to this conclusion for four reasons. First, Yahoo‘s policies “indicated that chat dialogues may be shared for the purpose of investigating or preventing illegal activities.” Id. Second, Yahoo “warn[ed] users that chat dialogues can be ‘archive[d], print[ed], and save[d].‘” Id. Third, “[c]omputers that are connected to the internet are capable of instantaneously sending writings and photographs to thousands of people.” Id. Finally, the defendant expressed concern that the recipient‘s mother
Relying on Nakai, some cases have held that other Internet messaging services or emails are not confidential under Section 632. For example, in In re Google, this Court concluded that email communications were not confidential under Section 632 because “email services are by their very nature recorded on the computer of at least the recipient, who may then easily transmit the communication to anyone else who has access to the internet or print the communications.” 2013 WL 5423918 at *23. Similarly, in Campbell v. Facebook, Inc., another court in this district held that Facebook messenger messages were not confidential under Section 632 because they could be sharеd by the recipients of the communications. 77 F. Supp. 3d at 849. Subsequently, in Cline v. Reetz-Laiolo, another court in this district concluded that “emails and other electronic messages” were not confidential communications under Section 632. 329 F. Supp. 3d 1000, 1051–52 (N.D. Cal. 2018).
However, the instant case is distinguishable from this line of authority for two reasons. First, unlike Nakai, In re Google, or Campbell, the instant case does not involve messages going to another person, who could share the communication with others. Rather, the instant case involves a user‘s own private browsing session. According to Plaintiffs, “users of the Internet enable ‘private browsing mode’ for the purpose of preventing others . . . from finding out what the users are viewing on the Internet.” FAC ¶ 162. For example, users often enable private browsing mode in order to visit especially sensitive websites, which could reveal “a user‘s dating history, a user‘s sexual interests and/or orientation, a user‘s political or religious views, a user‘s travel plans, a user‘s private plans for the future (e.g., purchasing of an engagement ring).” Id. Accordingly, Plaintiffs in the instant case could have had a reasonable expectation that their private browsing communications were not being disseminated.
Second, unlike Nakai, where Yahoo‘s policies disclosed that the messages could be shared, Google‘s policies did not indicate that data would be collected from users in private browsing mode and shared with Google. See Section III(A)(1), supra. Because the Court concludes that
3. Plaintiffs have stated a CDAFA claim.
CDAFA6 imposes liability on any person who “[k]nowingly accesses and without permission takes, copies, or makes use of any data from a computer, computer system, or computer network, or takes or copies any supporting documentation, whether existing or residing internal or external to a computer, computer system, or computer network.”
Plaintiffs allege that Google violated CDAFA “by knowingly accessing and without permission taking, copying, analyzing, and using Plaintiffs’ and Class members’ data.” FAC ¶ 232. Google contends that this claim should be dismissed because Plaintiffs fail to plausibly allege that Google‘s Analytics and Ad Manager code circumvented any barrier for Google to receive the data. Mot. at 16.7
However, courts have held that plaintiffs can state a CDAFA claim where a software
For example, another court in this district concluded that the plaintiffs had stated a CDAFA claim about “hidden” software that transmitted data without notice and without providing an opportunity to opt out of its functionality. See In re Carrier IQ, 78 F. Supp. 3d, 1051, 1101 (N.D. Cal. 2015). The court concluded that this software “would effectively render any ‘technical or code based’ barrier implemented by the Plaintiffs ineffective.” Id. Accordingly, the court concluded that the plaintiffs had stated a CDAFA claim. Id.
Similarly, Plaintiffs have adequately alleged a CDAFA claim in the instant case because Plaintiffs allege that Google‘s Analytics and Ad Manager core would render ineffective any barrier that Plaintiffs implemented. Specifically, Plaintiffs allege that Google‘s hidden code, like the software at issue in In re Carrier Q, transmitted data without notice while they were in private browsing mode. FAC ¶ 63 (describing how Google‘s hidden code directs the user‘s browser to send a duplicate request to Google). Furthermore, Plaintiffs allege that there was no opportunity to opt out of Google‘s hidden code, as was the case in In re Carrier Q. Thus, like the software at issue in In re Carrier Q, Google‘s hidden code would render ineffective any barrier Plaintiffs wished to use to prevent the transmission of their data. Accordingly, Plaintiffs have adequately stated a CDAFA claim, and the Court DENIES Google‘s motion to dismiss this claim.
4. Plaintiffs have stated claims for intrusion upon seclusion and invasion of privacy.
“To state a claim for intrusion upon seclusion under California common law, a plaintiff must plead that (1) a defendant ‘intentionally intrude[d] into a place, conversation, or matter as to
a. Plaintiffs have adequately alleged that they had a reasonable expectation of privacy.
To meet the first element, the plaintiff must have had an “objectively reasonable expectation of seclusion or solitude in the place, conversation, or data source.” Shulman v. Group W. Prods., Inc., 18 Cal. 4th 200, 231 (1998). “[T]he relevant question here is whether a user would reasonably expect that [Google] would have access to the . . . data.” Facebook Tracking, 956 F.3d at 602.
In Facebook Tracking, the Ninth Circuit considered whether the plaintiffs, who were Facebook users, had adequately pleaded that they had a reasonable expectation of privacy. Id. at 602. Like the instant case, Facebook Tracking concerned GET requests that were sent from Facebook users’ browsers to Facebook after they had logged out of Facebook. Id. at 601. Like Google, Facebook allegedly received copies of GET requests that users sent to third-party websites because Facebook‘s embedded code caused the users’ browses to generate copies of the GET requests and transmit them to Facebook. Compare id. at 607 with FAC ¶ 63.
The Ninth Circuit concluded that the plaintiffs had adequately pleaded that they had a reasonable expectation of privacy based on: (1) the amount of the data collected, the sensitivity of the data collected, and the nature of the data collection, and (2) Facebook‘s representations to
The Ninth Circuit assessed the amount of the data collected, the sensitivity of the data collected, and the nature of the data collection. Id. at 603. The Ninth Circuit concluded that “the amount of data allegedly collected was significant“; Plaintiffs alleged that “Facebook obtained a comprehensive browsing history of an individual” and “then correlated that history with the time of day and other user actions on the websites visited,” resulting in “an enormous amount of individualized data.” Id. Additionally, the Ninth Circuit emphasized that some of the alleged data collected was sensitive, such as information about a user‘s visits to sensitive websites. Id. Finally, the Ninth Circuit found it significant “[t]hat this amount of information can be easily collected without user knowledge.” Id.
In addition, the Ninth Circuit examined Facebook‘s representations to users. Id. According to the Ninth Circuit, “Plaintiffs . . . plausibly alleged that an individual reading Facebook‘s promise to ‘make important privacy disclosures’ could have reasonably concluded that the basics of Facebook‘s tracking—when, why, and how it tracks user information—would be provided.” Id. However, “Facebook‘s privacy disclosures at the time allegedly failed to acknowledge its tracking of logged-out users, suggesting that users’ information would not be tracked.” Id. Accordingly, “Plaintiffs . . . plausibly alleged that, upon reading Facebook‘s statements in the applicable Data Use Policy, a user might assume that only logged-in user data would be collected.” Id.
Other cases have come to similar conclusions. For example, in Google Cookie, the Third Circuit considered whether the plaintiffs had stated intrusion upon seclusion and invasion of privacy claims under California law. 806 F.3d 125, 149 (3d. Cir. 2015). That case concerned Google‘s placement of cookies on the browsers of users who had enabled cookie blockers. Id. at 132. The Third Circuit concluded that the plaintiffs had a reasonable expectation of privacy based on “how Google accomplished its tracking,” which involved “overriding the plaintiffs’ cookie blockers, while concurrently announcing in its Privacy Policy that internet users could ‘reset your browser to refuse all cookies.‘” Id. at 151.
In the instant case, Court concludes that Plaintiffs have adequately alleged that they had a reasonable expectation of privacy in the data allegedly collected for two reasons. First, the amount of data collected, the sensitivity of the data collected, and the nature of the data collection demonstrate that Plaintiffs have a reasonable expectation of privacy. Second, based on Google‘s representations regarding private browsing, Plaintiffs could have reasonably assumed that Google would not receive their data while they were in private browsing mode. The Court discusses each reason in turn.
First, Plaintiffs have adequately alleged that they had a reasonable expectation of privacy based on the amount of data collected, the sensitivity of the data collected, and the nature of the data collection. Indeed, the instant case involves the same data and the same process by which the data was collected as Facebook Tracking. Compare id. at 607 (describing how Facebook‘s code directs the user‘s browser to copy the referrer header and sends a duplicate request to Facebook) with FAC ¶ 63 (describing how Google‘s code directs the user‘s browser to send a duplicate request to Google). Even Google acknowledges the similarities between the two cases. See Tr. of Feb. 25, 2021 Hearing at 9:16–21, ECF No. 104 (The Court: “Let me ask Google‘s counsel, do you agree that the data [at] issue in this case is the same as the data at issue in Facebook Tracking like Plaintiffs’ counsel just said?” Counsel: “Yes, much of the - - I would say yes, most of the data, probably all of it, is the same if we take [Plaintiffs] at their word for what we‘ve just heard from [Plaintiff‘s counsel].“).
Second, like the plaintiffs in Facebook Tracking, Plaintiffs in the instant case could have reasonably assumed that Google would not receive their data while they were in private browsing mode based on Google‘s representations. Since May 25, 2018, Google‘s Privacy Policy itself has presented private browsing as a way that users can manage their privacy: “You can use our services in a variety of ways to manage your privacy. For example, . . . [y]ou can . . . choose to browse the web privately using Chrome in Incognito mode. And across our services, you can adjust your privacy settings to control what we collect and how your information is used.” Schapiro Decl. Exh. 8. Similarly, the Incognito Splash Screen states: “You‘ve gone incognito[.]
Despite the similarities between Facebook Tracking and the instant case, Google attempts to distinguish Facebook Tracking on two grounds. First, Google contends that Plaintiffs in the instant case consented to the alleged data collection. Second, Google contends that Plaintiffs have not adequately alleged that Google is associating data with personal profiles. Both arguments are unpersuasive.
First, Google contends that, unlike the plaintiffs in Facebook Tracking, Plaintiffs in the instant case consented to the alleged data collection. However, as the Court explained above, Plaintiffs did not consent to the alleged data collection. See Section III(A)(1), supra. Rather than disclosing the alleged data collection to users, Google made representations that could suggest to a reasonable user that the data would not be shared with Google while the user was in private browsing mode. Id.
Second, Google argues that, unlike in Facebook Tracking, Plaintiffs here have not adequately alleged that Google is associating data with personal profiles. However, like thе Plaintiffs in Facebook Tracking, Plaintiffs have alleged that Google “obtained a comprehensive browsing history of an individual, no matter how sensitive the websites visited.” 956 F.3d at 603. Indeed, Plaintiffs’ complaint includes a section titled “Google Creates a User Profile on Each Individual.” See FAC ¶ 92. That section alleges that “Google has gained a complete, cradle-to-grave profile of users.” Id. ¶ 93. As to data gathered from users in private browsing mode, Plaintiffs allege that “[i]n many cases, Google is able to associate the data collected from users in ‘private browsing mode’ with specific and unique user profiles through Google Analytics User-ID. Google does this by making use of a combination of the unique identifier of the user it collects
b. Plaintiffs have adequately alleged that the alleged intrusion was highly offensive.
“Determining whether a defendant‘s actions were ‘highly offensive to a reasonable person’ requires a holistic consideration of factors such as the likelihood of serious harm to the victim, the degree and setting of the intrusion, the intruder‘s motives and objectives, and whether countervailing interests or social norms render the intrusion inoffensive.” Facebook Tracking, 956 F.3d at 606 (quoting Hernandez, 47 Cal. 4th at 287). “While analysis of a reasonable exрectation of privacy primarily focuses on the nature of the intrusion, the highly offensive analysis focuses on the degree to which the intrusion is unacceptable as a matter of public policy.” Id. (citing Hernandez, 47 Cal. 4th at 287).
In Facebook Tracking, the Ninth Circuit held that “[t]he ultimate question of whether Facebook‘s tracking and collection practices could highly offend a reasonable individual is an issue that cannot be resolved at the pleading stage.” Id. Specifically, the Ninth Circuit concluded that “Plaintiffs’ allegations of surreptitious data collection when individuals were not using Facebook are sufficient to survive a dismissal motion on the issue” of whether the alleged intrusion was highly offensive. Id. In coming to this conclusion, the Ninth Circuit emphasized that “Plaintiffs have alleged that internal Facebook communications reveal that the company‘s own officials recognized these practices as a problematic privacy issue.” Id.
As explained above, Plaintiffs in this case allege that Google was surreptitiously collecting the same type of data through the same process that was at issue in Facebook Tracking. See Section III(C)(4)(a), supra. Furthermore, Plaintiffs in the instant case have an even stronger argument that Google‘s intrusion was highly offensive because, at the time Google collected the
Moreover, as explained above, Google‘s representations regarding private browsing mode could have led users to assume that Google would not view their activity while in private browsing mode. See Section III(A)(1), supra. Furthermore, like the plaintiffs in Facebook Tracking, Plaintiffs also allege that internal Google communications show that the company‘s employees recognized that its privacy disclosures were problematic. FAC ¶ 36 (alleging that “Google‘s employees made numerous admissions in internal communications, recognizing that Google‘s privacy disclosures are a ‘mess’ with regards to obtaining ‘consent’ for its data collection practices and other issues relevant in this lawsuit“).
Google argues that its conduct is not “highly offensive” because its interceptions “served a legitimate commercial purpose.” Mot. at 22. However, whether an intrusion is highly offensive requires a holistic consideration of a multitude of factors, only one of which is the “countervailing interests . . . [that] render the intrusion inoffensive,” such as the intrusion‘s commercial purpose. See Facebook Tracking, 956 F.3d at 606 (quoting Hernandez, 47 Cal. 4th at 287). Recognizing this, the Ninth and Third Circuits have concluded that plaintiffs had sufficiently alleged that similar intrusions to the one at issue in the instant case are highly offensive. See id. (holding that the plaintiffs had sufficiently alleged that Facebook‘s collection of duplicate copies of GET requests from users who were signed out was highly offensive); Google Cookie, 806 F.3d at 150 (concluding that thе plaintiffs had sufficiently alleged that Google‘s practice of circumventing cookie blockers was highly offensive). Indeed, in Google Cookie, the Third Circuit rejected a
Thus, Plaintiffs have alleged sufficient facts to survive a motion to dismiss on the issue of whether the intrusion was highly offensive. Accordingly, Plaintiffs have stated intrusion upon seclusion and invasion of privacy claims. Therefore, the Court DENIES Google‘s motion to dismiss these claims.
IV. CONCLUSION
For the foregoing reasons, the Court DENIES Google‘s motion to dismiss.
IT IS SO ORDERED.
Dated: March 12, 2021
LUCY H. KOH
United States District Judge