Yvette BOYKIN, Plaintiff-Appellant, v. KEYCORP and its Subsidiary, Key Bank National Association, doing business as KeyBank, Defendants-Appellees, State of New York Division of Human Rights and U.S. Department of Housing and Urban Development, Defendants.
Docket No. 05-2158-cv.
United States Court of Appeals, Second Circuit.
Argued: May 3, 2007. Decided: March 27, 2008.
521 F.3d 202
Plaintiffs’ claim that ATSSSA preempts Defendants’ claims of immunity.
We note that there appears to be an outstanding motion, filed June 14, 2007, by the International Municipal Lawyers Association seeking leave to “participate” as amicus curiae. Their prior motion for leave to file an amicus brief was granted; to the extent this second motion sought only to file a brief, we grant it as well. To the extent the motion sought leave to participate in any other manner, it is denied.
Christopher J. Harrigan (Laurence B. Oppenheimer, on the brief), Hiscock & Barclay, LLP, Buffalo, New York, for defendants-appellees.
Before: WINTER, CALABRESI and SOTOMAYOR, Circuit Judges.
Judge WINTER concurs in a separate opinion.
SOTOMAYOR, Circuit Judge:
Plaintiff-appellant Yvette Boykin sued defendants-appellees KeyCorp and Key Bank National Association (collectively, “KeyBank“) for violations of a number of federal and state statutes, including the Fair Housing Act,
BACKGROUND
The following facts are presented in Boykin‘s complaint or in documents that, although not attached to the complaint, are integral to it. See Holowecki v. Fed. Express Corp., 440 F.3d 558, 565-66 (2d Cir. 2006), aff‘d, 552 U.S. 389, 128 S.Ct. 1147, 170 L.Ed.2d 10 (2008). In reviewing a motion to dismiss, we accept the allegations in the complaint as true. Hill v. City of New York, 45 F.3d 653, 657 (2d Cir. 1995).
Boykin, an African-American woman who resides in Georgia, owns and lets a multifamily house in a minority-concentrated neighborhood in Buffalo, New York. On August 1, 2001, she applied in person for a non-owner-occupied home equity loan on her Buffalo property at a Buffalo branch of KeyBank. The loan officer with whom she met told her that her loan application had been conditionally approved based on her credit report. Later that day, however, the loan officer telephoned Boykin to inform her that her application had been denied because she did not live in New York State. The loan officer stated that he had been unaware of KeyBank‘s policy against making loans to out-of-state applicants. He did not offer Boykin any alternative means of obtaining financing through KeyBank. On August 16, 2001, Boykin received a form denial from Key-
On August 8, 2001,1 Boykin filed a complaint with HUD, in which she alleged that KeyBank had discriminated against her on the basis of race, sex, and the location of the property “in a minority concentrated neighborhood.” On September 27, 2001, Boykin received a letter from the HUD regional director for New York (the “referral letter“) informing her that her complaint had been referred for investigation to the regional director of NYDHR in Buffalo pursuant to
On December 3, 2001, NYDHR sent Boykin a letter styled “Determination and Order After Investigation” (the “NYDHR case-closed letter“), in which it stated that it had found “NO PROBABLE CAUSE to believe that [KeyBank] has engaged in or is engaging in the unlawful discriminatory practice complained of.” The letter explained that “[t]he investigation did not reveal any evidence” to support Boykin‘s allegations and that her “application for a home equity loan was rejected for legitimate non-discriminatory business reasons.” Further, the letter mentioned that documentation showed that KeyBank has “also denied loan applications from Caucasian applicants at a higher rate than for minority applicants.” After stating that “[t]he complaint is therefore ordered dismissed and the file is closed,” the NYDHR case-closed letter informed Boykin that she had the right to appeal NYDHR‘s determination in New York State Supreme Court within sixty days. It also warned her that if she pursued judicial review of the agency‘s disposition of her complaint and received an adverse determination, she could “lose ... her right to proceed subsequently in federal court.” The NYDHR case-closed letter said nothing
On February 26, 2002, Boykin received a letter from the HUD regional director for New York (the “final letter“) stating that it “ha[d] received notification that processing of [Boykin‘s] complaint is complete and ... the subject complaint has been closed by [NYDHR].” Therefore, the final letter said, “[t]he complaint filed with the HUD Office of Fair Housing and Equal Opportunity has been closed based on this information.” The final letter further informed Boykin that she might be able to appeal the NYDHR determination under state or local law. It also reiterated that she had two years in which to file a civil action, and that “[t]he computation of this two-year period does not include the time during which this administrative proceeding was pending.”
On December 19, 2003, Boykin filed suit pro se in the United States District Court for the Western District of New York against KeyBank, HUD and NYDHR asserting claims under the FHA; the Civil Rights Act of 1866,
Boykin stated that, as an African-American woman, KeyBank treated her “differently from similarly situated loan applicants not in the protected classes, despite her qualifications for the loan[,] because of her race, sex and the location of the property in a predominantly African American neighborhood.” Compl. ¶ 11. She stated that “[u]pon information and belief, persons who were not members of the protected classes received loans and were more favorably treated in the loan application process than [she] with regard to the same or similar types of properties.” Id. She alleged further that KeyBank‘s reliance on its policy against loaning to out-of-state applicants was pretextual because (1) upon information and belief, the policy was not the true reason for the denial, and (2) KeyBank did not counsel her regarding other options that non-minority loan applicants received. Id. ¶ 12. Finally, Boykin alleged that she was “disparately impacted” by KeyBank‘s policy because “it was not uniformly applied” and because “[KeyBank] utilizes a formula, criterion, rationale, standard of acceptance or business policy of reviewing loan applications” that disproportionately denied loan applications by minority applicants or residents of minority-concentrated neighborhoods. Id. ¶ 13.
On March 28, 2005, the district court granted KeyBank‘s motion to dismiss Boykin‘s claims. Boykin v. KeyCorp, No. 03-cv-944S, 2005 WL 711891 (W.D.N.Y. Mar.28, 2005). The court concluded that all of Boykin‘s FHA claims were untimely because the two-year limitation period for filing a claim was only tolled while an administrative proceeding was pending, and the court considered Boykin‘s proceeding closed upon issuance of the NYDHR case-closed letter. Id. at *4. The court explained that “once HUD referred Plaintiff‘s claim to the NYDHR, it could take no further action on the complaint, ... [and therefore] Plaintiff‘s Complaint was no longer pending after the NYDHR made its determination.” Id. In the alternative, the district court held that Boykin‘s FHA disparate treatment claim was insufficiently pleaded. Id.3 The district court also dismissed Boykin‘s claims against KeyBank under other statutes, id. at *5-7, and all of her claims against HUD and NYDHR, id. at *7-11.
Following oral argument before this panel, we directed HUD to submit a letter brief describing its past and present practice of issuing final letters formally closing referred complaints. HUD informed us that the issuance of final letters varies by region. Letter from Kim Kendrick, Assistant Sec‘y for Fair Hous. and Equal Opportunity, U.S. Dep‘t of Hous. & Urban Dev. (June 6, 2007), at 1 (“HUD Letter“). HUD has ten regional offices, and each Fair Housing and Equal Opportunity Act Region Director “determines the practice in that region regarding the issuance of a separate HUD letter.” Id. Four of the ten HUD regional offices, including the office that is responsible for New York, issue a final letter for every case in their region.5 Id. Although the HUD Letter stated that a final letter confirms the certified agency‘s closure “as a ministerial matter,” id., it also explained that the purpose of this final letter is “to advise complainants of their right to file a private civil action pursuant to
DISCUSSION
I. Timeliness of Boykin‘s Complaint
The district court‘s timeliness determination was a matter of statutory interpretation, which we review de novo. See Roach v. Morse, 440 F.3d 53, 56 (2d Cir.2006). The FHA provides that an “aggrieved person” has two years from the occurrence or termination of an alleged discriminatory practice in which to commence a civil action.
Had HUD issued a regulation addressing when “an administrative proceeding under this subchapter” is no longer “pending” for the purposes of calculating the two-year filing limitation, we would defer to the interpretation in that regulation under Chevron, U.S.A., Inc. v. Natural Res. Def. Council, Inc., 467 U.S. 837, 844, 104 S.Ct. 2778, 81 L.Ed.2d 694 (1984), so long as it was not “arbitrary, capricious, or manifestly contrary to the statute,” id.; see also Meyer v. Holley, 537 U.S. 280, 287-88, 123 S.Ct. 824, 154 L.Ed.2d 753 (2003) (indicating that Chevron deference is appropriate for FHA regulations promulgated by HUD); United States v. Mead Corp., 533 U.S. 218, 227-31, 121 S.Ct. 2164, 150 L.Ed.2d 292 (2001) (explaining when agency interpretation is entitled to Chevron deference). But HUD has not issued a rule or regulation on this question. Our only guidance from HUD comes from the letter it has submitted explaining how it handles the termination of referred complaints “[a]s a matter of practice.” HUD considers the administrative proceeding terminated on the date of a certified agency case-closed letter, even for those cases in which a HUD regional office has issued a final letter to the complainant notifying her that investigation of her complaint is complete. It is this narrow category of practice—determining that a proceeding is no longer “pending” before HUD as of the date of the certified agency case-closed letter, in cases where HUD has sent to the complainant a final letter disposing of the proceeding—that we consider here. We express no opinion about cases in which a complainant, for whatever reason, does not receive a final letter, even when the HUD regional office for that jurisdiction generally issues such letters.
We consider the informal, unpublished “practice” described in the HUD Letter under the framework for a more limited standard of deference described in Skidmore v. Swift & Co., 323 U.S. 134, 65 S.Ct. 161, 89 L.Ed. 124 (1944). See Christensen v. Harris County, 529 U.S. 576, 587, 120 S.Ct. 1655, 146 L.Ed.2d 621 (2000) (holding that agency interpretations “in opinion letters ... [,] policy statements, agency manuals, and enforcement guidelines, all of which lack the force of law” are entitled only to Skidmore deference). Under Skidmore, the weight we accord an agency interpretation depends upon “the thoroughness evident in its consideration, the validity of its reasoning, its consistency with earlier and later pronouncements, and all those factors which give it power to persuade.” Skidmore, 323 U.S. at 140; see also De La Mota v. U.S. Dep‘t of Educ., 412 F.3d 71, 80 (2d Cir. 2005) (“[T]he weight accorded to [agency] interpretations [under Skidmore] depends on their ‘thoroughness,’ ‘validity,’ ‘consistency,’ and ‘power to persuade.‘” (quoting Skidmore, 323 U.S. at 140)).
Evaluating the Skidmore factors here, we do not find persuasive HUD‘s interpretation of when a proceeding is no longer “pending” in this situation where a regional office sends a final closure letter. As an initial matter, we note that HUD‘s own characterization of this interpretation as “a matter of practice” does not suggest that it was thoroughly considered. Nor can we conclude, on the record before us, that HUD‘s practice is validly reasoned. We have explained that the “validity” inquiry looks to whether an agency interpretation is “well-reasoned, substantiated, and logical.” De La Mota, 412 F.3d at 80. HUD offers no explanation of the considerations or reasoning underlying its practice, ex-
The district court held that because none of these three conditions existed, HUD could not take further action on Boykin‘s complaint, and termination of the NYDHR investigation meant that Boykin‘s proceeding was no longer “pending.” See Boykin, 2005 WL 711891, at *4. However, the district court‘s conclusion ignored the prefatory clause that introduces these three conditions and makes clear that they apply only when HUD has not obtained consent of the certified agency to take further action. See
As for consistency, HUD‘s practice conflicts with the suggestion, manifest in the correspondence between HUD‘s regional office and Boykin, that there is a distinction between the proceeding before HUD and that before the certified agency.8 For example, HUD‘s referral letter to Boykin notified her that her complaint had been referred to NYDHR and stated that the two-year time limit for filing a civil action in district court “does not include the time the complaint is pending before this Department” (emphasis added). However, after notifying Boykin that her complaint had been referred to NYDHR, the letter described NYDHR as “the agency,” and not the “Department.” The referral letter thus suggested that the time period was tolled while proceedings were pending before HUD, as distinguished from while they were simply pending before NYDHR. The final letter stated that HUD “has received notification that processing of the subject complaint is complete and that the subject complaint has been closed by the [state] agency. The complaint filed with the HUD Office of Fair Housing and Equal Opportunity has been closed based on this information.” With regard to the filing limitation for Boykin‘s claims, it also stated that “[t]he computation of this two-year period does not include the time during which this administrative proceeding was pending” (emphasis added). Although the final letter did not define “this administrative proceeding,” the fact that the phrase appeared in a letter from the HUD regional office directly suggested that it referred to the proceeding before HUD. Moreover, the NYDHR case-closed letter did not address the two-year filing limitation, only the HUD letters did, thus reinforcing the inference that “this administrative proceeding” referred specifically to the HUD proceeding. The referral letter and the final letter, read together, suggest that whether a proceeding was pending before HUD was not necessarily the same as whether one was pending before NYDHR. HUD‘s practice of considering the proceeding terminated when the certified agency closed its investigation, even though the complainant received a final letter from the HUD regional office, runs directly contrary to this suggestion.
Finally, because this practice potentially misleads complainants about the date on which their two-year filing limitation is no longer tolled, it may present additional problems in light of HUD‘s notice obligations.9 HUD‘s own regulations require
For all of these reasons, we find unreasonable HUD‘s practice of determining that the administrative proceeding was no longer pending as of the date of the certified agency case-closed letter when, as in this case, a HUD regional office has sent a subsequent, final letter. We hold that when a complainant receives a final letter from a HUD regional office, stating that HUD has closed its investigation based on notification that the certified agency to which the complaint was referred has closed its investigation, we will consider the administrative proceeding to have been “pending,” and the filing limitation tolled, until the date of the final letter.10
II. Sufficiency of the Pleadings
The district court held in the alternative that even if Boykin‘s claims were timely, her disparate treatment claim should be dismissed as insufficiently pleaded. Boykin, 2005 WL 711891, at *4. It found, citing Swierkiewicz v. Sorema N.A., 534 U.S. 506, 122 S.Ct. 992, 152 L.Ed.2d 1 (2002), that a plaintiff claiming disparate treatment under the FHA need “only allege facts sufficient to state a claim,” not facts sufficient to establish a prima facie case. Boykin, 2005 WL 711891, at *3. The district court concluded, however, that Boykin‘s complaint was deficient even under this standard. Id. at *4. Although the district court stated that it was dismissing Boykin‘s complaint for failure to state a claim, ostensibly under
a. The Pleading Standard under Rule 8(a)
As an initial matter, we agree with the district court that Swierkiewicz does not require Boykin to plead facts sufficient to establish a prima facie disparate treatment claim. Swierkiewicz held that a plaintiff asserting disparate treatment claims under Title VII and the Age Discrimination in Employment Act (“ADEA“) need not allege “specific facts establishing a prima facie case of discrimination” under McDonnell Douglas Corp. v. Green, 411 U.S. 792, 93 S.Ct. 1817, 36 L.Ed.2d 668 (1973), to survive a motion to dismiss. Swierkiewicz, 534 U.S. at 508. The Court explained that the McDonnell Douglas burden-shifting framework “is an evidentiary standard, not a pleading requirement,” id. at 510, and that to require more than
alleged that he had been terminated on account of his national origin in violation of Title VII and on account of his age in violation of the ADEA. His complaint detailed the events leading to his termination, provided relevant dates, and included the ages and nationalities of at least some of the relevant persons involved with his termination. These alle-
gations give respondent fair notice of what petitioner‘s claims are and the grounds upon which they rest.
Id. (citations omitted).
Like the Title VII and ADEA employment discrimination claims in Swierkiewicz, FHA disparate treatment claims like Boykin‘s are analyzed using the McDonnell Douglas burden-shifting framework. See Mitchell v. Shane, 350 F.3d 39, 47 (2d Cir.2003). We have stated that “[t]he Swierkiewicz holding applies with equal force to any claim ... that the McDonnell Douglas framework covers.” Williams v. N.Y. City Hous. Auth., 458 F.3d 67, 72 (2d Cir.2006) (per curiam); see also Lindsay v. Yates, 498 F.3d 434, 439-40 (6th Cir.2007) (applying Swierkiewicz to an FHA complaint); Edwards v. Marin Park, Inc., 356 F.3d 1058, 1062 (9th Cir.2004) (same). Boykin‘s complaint need only satisfy
However, the appropriate standard for assessing the sufficiency of pleadings under
After considering these and several other mixed signals in Twombly, this Court concluded in Iqbal that the Supreme Court “is not requiring a universal standard of heightened fact pleading, but is instead requiring a flexible ‘plausibility standard,’ which obliges a pleader to amplify a claim with some factual allegations in those contexts where such amplification is needed to render the claim plausible.” Iqbal, 490 F.3d at 157-58. We agree with the Iqbal panel‘s conclusion that Twombly focused on the plausibility of the complainant‘s claim for relief, although Iqbal does not offer much guidance to plaintiffs regarding when factual “amplification [is] needed to render [a] claim plausible.” Id. at 158.
We need not locate the outer bounds of Twombly‘s new standard for assessing pleadings under
b. Assessing Boykin‘s Complaint
Boykin alleges disparate treatment under the provision of the FHA that makes it unlawful “for any person or other entity whose business includes engaging in residential real estate-related transactions to discriminate against any person in making available such a transaction, or in the terms or conditions of such a transaction, because of race, color, religion, sex, handicap, familial status, or national origin.”
While Plaintiff generally alleges that KeyBank discriminated against her based on her race and sex, the Complaint contains no specific facts supporting her claims. The only specific acts alleged in the Complaint are that KeyBank denied Plaintiff‘s loan and failed to offer her other loan products. There are no factual allegations whatsoever that connect KeyBank‘s denial of Plaintiff‘s loan to a discriminatory motive or racial animus. In fact, each of Plaintiff‘s claims of racial discrimination is premised “upon information and belief.”
Boykin, 2005 WL 711891, at *4 (internal citations omitted). The court summed up its analysis by stating that “[i]t is not enough for Plaintiff to simply state that she is a black woman who was denied a loan.” Id. The district court‘s analysis of the sufficiency of Boykin‘s complaint errs for at least three reasons.
First, Boykin‘s complaint was sufficient to give KeyBank fair notice of her claim and the grounds upon which it rests. See Twombly, 127 S.Ct. at 1964; Swierkiewicz, 534 U.S. at 512. Boykin alleged that (1) she was an African-American woman, Compl. ¶ 2, who, on August 1, 2001, sought a loan from KeyBank for property in a predominantly African-American neighborhood, id. ¶¶ 6, 11; (2) she satisfied all of KeyBank‘s credit requirements and KeyBank conditionally approved the loan that day, id. ¶¶ 6, 9; (3) later the same day, KeyBank denied the loan, ostensibly on the basis of a policy against loaning to out-of-state applicants of which the loan officer said he had previously been unaware, id. ¶¶ 7, 8; (4) the true reason for the denial was her race, her sex and the racial makeup of the neighborhood in which the property was located, id. ¶ 11; (5) similarly situated loan applicants who were not in the protected classes received loans and were treated more favorably throughout the loan application process, id.; and (6) KeyBank relied on its policy as a pretext for discrimination, as evidenced in part by the fact that KeyBank did not offer Boykin the counseling and guidance it offers to other,
Second, the district court improperly faulted Boykin for pleading facts alleged “upon information and belief.” KeyBank defends the district court‘s reasoning by stating that the complaint “contains not one specific assertion or instance of preferential treatment by KeyBank employees toward non-minority or male customers.” Yet both Twombly and Erickson explicitly disavow that
Third, Boykin is correct that she did not need to allege discriminatory animus for her disparate treatment claim to be sufficiently pleaded. There is no heightened pleading requirement for civil rights complaints alleging racial animus, see Phillip v. Univ. of Rochester, 316 F.3d 291, 298-99 (2d Cir.2003), and this Court has found such claims sufficiently pleaded when the complaint stated simply that plaintiffs “are African-Americans, describe[d] defendants’ actions in detail, and allege[d] that defendants selected [plaintiffs] for maltreatment ‘solely because of their color.’ ” Id. at 298. We have upheld the vitality of this principle since Twombly. See Iqbal, 490 F.3d at 174-75. Here, it is sufficient that Boykin‘s complaint states that she “is an African American female,” describes KeyBank‘s actions with respect to her loan application and alleges that she “was treated differently from similarly situated loan applicants ... because of her race, sex, and the location of the property in a predominantly African-American neighborhood.”
In sum, Boykin‘s allegations, taken as true, indicate the possibility of discrimination and thus present a plausible
CONCLUSION
For the foregoing reasons, the judgment of the district court that Boykin‘s FHA claims were untimely and that Boykin‘s disparate treatment claim was insufficiently pleaded is VACATED, and the case is REMANDED for further proceedings consistent with this opinion.
WINTER, Circuit Judge, concurring.
Respectfully, I concur in the result.
In my view, the holding that the two-year limitations period in this matter resumed on the date of HUD‘s “final letter” is unsupportable as law or policy and quite unnecessary.
“Final letters” are legal non-events. They have no role in the language of the underlying statute or regulations. At the administrative level, sending “final letters” is not a uniform practice of local HUD offices. Some HUD offices, including those in Connecticut and Vermont, two states with local certified agencies that are governed by the decisions of this court, do not send any such letters. Some HUD offices, other than that of New York, do send letters of some kind, but we have no idea what their content is. The practice of the New York HUD office (and any other HUD offices) of sending such letters can change at any time, as can the content of any letters it (or others) sends.
My colleagues give the “final letter” stature as reflecting HUD‘s “closing” of a case. However, unlike the local certified agency‘s closing of a HUD complaint, a formal act with legal significance, see
Because a “final letter” and a local HUD “closing” are not regularized events, they may bear no relationship to decisions at a higher level of HUD to pursue or not to pursue a case.1 Rather, the “closing” is a
As a result, designating the sending or receipt of the New York “final letter“/“closing” as resuming the limitations period is inappropriate at both a legal and a pragmatic level. First, the two-year limitations period is the creation of Congress, and the triggering (or re-triggering) events must be determined by an examination of congressional intent. If anything can be said with assurance about the role of New York HUD‘s “final letters“/“closings,” it is that these acts cannot possibly have been intended by Congress as the triggering events. “Final letters“/“closings” have no role, much less a regular one, under the statute or relevant regulations; they are simply bureaucratic acts that may or may not occur.
Second, designating the “final letter“/“closing” as a trigger is improvident at a pragmatic level. Limitations periods may work well when a determinable act, such as an act creating liability, triggers the limitations period. E.g., Stuart v. Am. Cyanamid Co., 158 F.3d 622, 627-28 (2d Cir.1998) (discussing a Nebraska statute of repose forbidding product liability suits brought more than ten years after the product that allegedly caused injury was delivered to the end consumer). They also work well where an indeterminable act, such as learning of the act creating liability, triggers the limitations period but a maximum outside period is imposed. E.g.,
With this decision, great uncertainty will now prevail in Connecticut and Vermont, where no HUD “final letters” indicating “closings” are sent. My colleagues offer no rationale to guide plaintiffs in those states in determining the final date by which they must bring suit. In fact, their opinion might support a holding that the limitations period never resumes in those states.
Similar problems may arise even in New York if a “final letter” is sent but not received. Moreover, the New York HUD office may decide to stop sending “final letters,” leaving New York plaintiffs reading the present opinion to believe that they can await a “final letter.” If so, we may have to choose between holding that the limitations periods for such plaintiffs never resumed, i.e., were endless, or that such plaintiffs are out of luck because of unknown bureaucratic decisions.
The principles underlying the doctrine are therefore more than sufficient to support Ms. Boykin‘s argument that the limitations period should be equitably tolled. As she stated in her pro se memorandum of law in the district court, Ms. Boykin believed that the “final letter” issued by HUD indicated that the limitations period resumed with that letter and relied on that statement. That belief and reliance was entirely justifiable.
The “final letter” can certainly be viewed as indicating that the two-year period resumed with that letter. There is an ambiguity as to the referent of the words “agency‘s decision“—the state agency or HUD—and the term “administrative proceeding” certainly can be read in the context in which it was used as referring to the proceeding before HUD. The letter therefore created a situation easily as compelling as a disabling medical condition and warranting the application of equitable tolling.
Moreover, a decision grounded in equitable tolling would have several advantages. First, equitable tolling was a longstanding, well-known doctrine when Congress passed the relevant legislation. Congress can be presumed to have known of it. Disposing of the present matter on equitable tolling grounds does not, therefore, conflict with Congress’ intent. Second, it would avoid all the uncertainties and complexities created by using the “final letter“/“closing” as the triggering date. Other circuits have held that a misleading agency letter can lead to equitable tolling even when the agency is not a party. See e.g., Anderson v. Unisys Corp., 47 F.3d 302, 306-07 (8th Cir.1995) (“[E]quitable tolling is premised on the plaintiff‘s excusable neglect, which may or may not be attributable to the defendant ... [W]hen an administrative agency misleads a complainant, particularly one who is without the benefit of counsel, equitable tolling may be justified.“). This approach seems particularly appropriate in view of HUD‘s regulations requiring it to inform complainants of their rights. See
Nelson ARRIAGA, Petitioner, v. Michael B. MUKASEY,1 Respondent.
Docket No. 07-1148-ag.
United States Court of Appeals, Second Circuit.
Argued: Dec. 13, 2007. Decided: March 27, 2008.
