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Boyce v. Andrew
510 F.3d 1333
11th Cir.
2007
Check Treatment
Docket

*4 merly manager, a case promoted was PRYOR, Before BIRCH and Circuit Supervisor Social Services for CPS investi- Judges, NANGLE,* District Judge. gations on December 2003. She super- PER CURIAM: approximately vised for four months and Robinson for approximately fifteen interlocutory This from appeal the deni- assigned months. Andrew cases as well as qualified al of immunity supervisors in a supervised monitored and investigations county Department Family and Chil- for CPS. Defendant-appellant Katherine (“DFCS”) requires dren Services us to Herren, DHR, an was as- determine if complaints internal about signed to DeKalb as Acting DFCS Social constitutionally protected caseloads are Services Director. She was responsible public speech that employees shield from for administering the child pro- welfare termination or transfer. The district grams, identifying problems, making judge determined that managers case who changes. needed Defendant-appellant complained regarding their caseloads had Glenda McMillan employed was at DeKalb raised a encompassed by concern DFCS as the Social Services Administra- the First Amendment. We reverse and tor, but she has not employed been remand. DeKalb DFCS since June Walk- II, Solomon, I. er BACKGROUND was the Director of De- Kalb DFCS. (“DeKalb County DFCS DFCS”), component Georgia of the De- CPS is the unit of respon- DFCS is (“DHR”) partment of Human Resources sible for making the initial contact and Family Services, Division of and Children investigation allegations of child abuse responsible investigating super- neglect. or Case managers required vising involving respond child welfare and to to such allegations within twen- * souri, Nangle, sitting Honorable F. by designation. John United States Dis- Judge trict for the District Eastern of Mis- in finaliz- to assist employed were systems depending days, five hours ty-four assigned were Thereafter, ing reports; allegation. the nature the state DFCS office manager as- the DeKalb case investigations CPS caseloads. to monitor and submits office environment sesses In thirty days. within for closure complained to Robinson Boyce and fam- initial contact to the addition case- of their size about the includes investigation child, the ily complaints Primarily, these loads. of re- and submission necessary contacts supervisors. to their sent mails electronic closed is considered A case forms. quired “Assign- used also necessary contacts when all or terminated form “ADO” Objection” or Despite required all completed and have been an em- to advise union by their provided required If contact submitted. forms being insubordinate ployer without moni- needed to or DFCS maintained to be assigned had been work that amount of be re- situation, would the case tor the too that it employer notify the and to Unit Ongoing Services to the ferred to handle. much During *5 of DFCS. unit CPS, a different case 2004, expected and 2004, Boyce com- 2003 and During a cases least four close at managers to management, supervisors, to her plained week. of more caseload union that her and her 2002-2004, experi- DFCS period For gave high. She was too fifty cases than maintaining caseloads in enced difficulties and McMillan. forms to Herren ADO three managers case all of its 2004, January until September From in turnover and caseloads extremely high so off rotation to come Boyce asked was high case- To address employees.1 time to investi- more could devote that she managers used loads, DFCS case DeKalb Management cases. closing and gating al- managers were Case methods. several During her cases. some of reassigned also rotation,” which meant off to “come lowed cases, however, closed time, Boyce no skipped for manager was that the case had was because she represents she so wheel in the rotation assignment new other as- court on time in more spend have addi- manager would the case signments. existing or her close his tional time months of four her the outset of From of new assignment before caseload difficulty with had Andrew supervision, managers were Additionally, case cases. On cases. to close being able Boyce’s not complete compensation overtime given her assigned 2004, had Andrew hours; March tem- working normal work outside case Boyce returned cases. four new assigned were hired porary employees her that told to Andrew files dictation various managers; case to assist man- DFCS case order, October judge described the district his 1. In DFCS, In Boyce of 30 to cases. agers average while had at DeKalb this situation manag- managers: average case case were and Robinson December in CPS Investi- problems Three children existed Multiple 35 to cases. er had Boyce Robinson’s tenure. during gation died Three more in 2002. died DFCS Attrition was understaffed. The unit sent DHR In October 2003. tempo- in flux Management high. employees management level three team of the work. much rary handled DFCS, instructing to iden- them to DeKalb guidelines League America Welfare Child existing problems. tify address carry manager be- a case recommend R2-29 at time. In at one and 15 cases tween 12 would not any take new cases. Andrew DFCS.5 During meeting with Dr. complained to DeKalb DFCS management, Olivia staff, and the entire Boyce asked Boyce had received a reprimand letter whether the state had developed system Solomon, to which she had responded to alert DHR case manager had by a letter characterizing her exchange assigned been many cases; too whether with Andrew as a “frustrated outburst.” the Governor’s office had instituted certifi- Boyce Dep. at 109. In describing her requirements cation managers; case stress and frustration with her high case- and whether there any were checks and load, Boyce said: really “Just overwhelm- balances in place as to the assignment of ing feeling you’re going to up wake cases occurred, before a crisis such as the and a going injured child’s to be dead death of a child. She also stated that lack you a result being able to help that of communication and low morale contrib- family, help that child.”2 Id. at 84. uted to the deaths children DFCS care, that placed generally McMillan on a per- managers work plan getting formance and that help, deadlines for closing DeKalb DFCS fifty-one appeared that were at be ninety least ineffective. days overdue.3 Because failed to After the meeting, Boyce was notified of meet the deadlines of performance dismissal. Defendants-appellants

plan, Andrew and McMillan recommended maintain that her termination had nothing to Solomon that she be terminated.4 They to do with her outspokenness at the meet- were advised that her termination had ing, because Andrew and McMillan had been approved by the April state office on *6 presented Boyce’s lack of productivity to 7, 2004. personnel Dr. before Olivia’s meeting with

That day, Olivia, same Dr. Janet staff, DeKalb DFCS and her termi- DFCS, state Director of visited DeKalb nation had approved been prior to the Andrew, Boyce's supervisor, direct did not 2. Herren Boyce’s testified that work had not Boj'ce recall expressed any that concern for and, satisfactory, been example, ex- welfare the children for whom she was plained disagreed that had she Boyce’s with responsible. Dep. Andrew at Similarly, 28. recommendation to longer continue a case for McMillan, supervisor investiga- for the days. than 30 Dep. Herren at 46-47. Her- tions Boyce’s unit supervi- intermediate ren's Boyce's concerns with work as to her sor, Boyce testified that "never verbalized’’ to caseload, which was consistent with other her that children were at risk because case managers, was management her case managers given had not been sufficient time generally and inability her to meet deadlines investigate cases. Dep. McMillan at 24. close cases. Id. at 49-50. Herren, When Acting Social Services Di- DFCS, rector at DeKalb was Boyce asked if 4. The Boyce's recommendation of termi- discussed with her concerns about children’s nation occurred after placed she had been being put lives danger because of the case- plan a work with "a number of discussions management, load responded: she did "She about progress [her] before there was a deci- not any discuss with me concerns about child made sion about termination.” McMillan safety.” Dep. added). Herren (emphasis 54at Dep. performance at 22. "Her on her work plan is what to her led Andrew termination.” Id. at "just testified that basically 3. 26. producing,” 23; was not Dep. Andrew at "[approximately percent” of her cases "were being timely,” not submitted at 5. additionally id. Dr. Olivia capaci- served in the McMillan testified that “delayed ty special was advocate to the Commissioner. work,” producing the "there missing Dep. was Andrew at 38. Andrew testified that the documentation from the record to open meeting indicate Dr. Olivia "prac- with included what work was done.” McMillan Dep. tically at 19. everybody in child Id. welfare.” that Generally, she contended listed. not shows evidence undisputed meeting. adversely affected high caseload her in the deci- not involved was Herren that of DeKalb care children safety of Boyce. to terminate sion DFCS. supervisors to her complained Robinson subjected was that she argues Robinson concerning mail by electronic verbally and supervisors DeKalb by her to retaliation caseload, mismanage- her burdensome high case- her reporting because DFCS submitted safety. She ment, and child Andrew When mismanagement. load objected to in which she ADOs least seven cases, her discuss Robinson met with help.6 requested high caseload her one, Robinson whereas one on they met com- work-related Generally, Robinson’s other case met with that Andrew states continuously was re- she plaints further Robinson group. aas managers processing cases without ceiving new her inconsis- gave that Andrew contends able to had; not she was she old cases that meeting with concerning tent instructions case- times because response meet additionally believed Robinson on families. in court was load; and, she because re- that she delay in assistance supervised; cases, adequately was she caseload was because on her ceived with subjected to had been Robinson McMillan. with conversation and she styles; management inconsistent Mildred reprimand also received new cases to receive want did not Administrator, Hart, the Social Services able being she was uncomfortable Solomon, of DeKalb as Director already had that she the cases process Octo- DFCS, Robinson’s rescinded. later complained also assigned. been evaluation stated performance ber high caseload that her to McMillan one expectations in meet did not that she was not accu- caseload all evaluation lists, While category. management on case rately reflected that she to show subsequently changed they were why know did not although she *7 record has ADO in the ADOs, sixth Robinson’s handwritten Robinson's her In six of 6. explanation concern- following handwritten identically with the worded explanation is being pending of cases cases: ing the number 63 only her distinctions 10, correspon- with the handling sent February contrasted 2004 was I that she On by the Child and standard Andrews my supervisor Gwen recommended dence to number and the League of America Welfare Glenda administrator services social to contact been unable she had cases which my case load alerting them that McMillan the child: not high I have extremely and currently high dangerously case- currently at a I am with 19 Families. contact able to make been help requested repeatedly I have load. including the of 13 cases now total I have situation; have I not however with this today have assigned that to me was that one process and in- enough to time given been requesting I am to. responded been enormously high my vestigate the this to attend to of rotation time off more making again am once I caseload. and 50 cases the other to work and issue There are situation. agency aware these cases to of closure bring type some able to make not been I have cases that 2003. October back to date that with the child. contact any type of 13; 10, 2004-Feb. Feb. off I rotation 2004, 2, (74 7, ADO Mar. Dep. Exh. Robinson cases); enough to attend time that is however cases, 2004, 23, (66 ADO Feb. and not seen I that families to the 23, 2004, contact); Feb. no child cases with my cases on on all other to work continue cases, child (65 with no con- 10 cases ADO help again requesting once I am load. cases, 2004, (64 20, tact); February ADO 2004, this situation. 19, contact); with Feb. no child cases with contact). ADO. Feb. Id. cases, (63 no with child 9 cases ADO expectations, objected had Robinson met The record does not show that either An- to the of whiteout to make the use correc- drew or Herren was directly involved tion; ultimately Robinson, Robinson received an decision transfer and her meeting expectations evaluation of for the transfer occurred after McMillan had left period covered the evaluation. She ini- employment DFCS.8 DeKalb request tially eighty was denied her for Boyce and Robinson a 42 filed U.S.C. leave, sick which later ap- hours of § against 1983 action their DeKalb DFCS proved provided after Robinson medical Andrew, supervisors, McMillan, Herren, gallstone of her need for documentation Solomon,9 alleged Boyce’s surgery. termination and Robinson’s transfer were 21, 2004, On October and November retaliation protected requested speech. she be In analyzing defen- motion, to another unit because summary judgment transferred of her dants’ the dis- in dealing difficulties with Andrew.7 trict judge On determined that 15, 2005, February Solomon notified Rob- safety Robinson’s concerns over child be- inson she was approved ing transfer sacrificed because of their high case- Telephone Intake Unit effective March loads mismanagement problems 1, 2004, although requested transfer DeKalb DFCS matters con- percent in a five resulted reduction of cern.10 He also concluded that salary monthly losing because of subjected coun- Robinson were to adverse em- ty paid supplement ployment they CPS. actions because had spoken 23, 2004, situations, 7. Robinson's November electronic ments and in po- certain to call mail to Herren states: they provided lice. Defendants state that resources, rotation, Robinson with time off ongoing Due to disturbances and abuse pay, chance to work over-time for Andrew, requesting I Ms. am to be trans- manage- assisted with time and caseload department. ferred to another unit or I am ment. Defendants also removed 80 cases requesting agency that the accommodate from Robinson's caseload when Robinson my request. returned sick from leave. Dep. Rl-18 at Robinson Exh. Herren for- R2-29 at 13. Hart, warded Robinson's electronic mail to responded who to Robinson: 9. Solomon was a defendant the district you I received email a[n] on 10/21/04 judge court. granted The district him sum request. you same I advised mary judgment against because suit him in present documenting that time to capacity his official against is a suit the local causefd] disturbances and abuse Ms. An- government entity, or DFCS. *8 anything drew. To date I have received Hafer Melo, 21, 25, 358, 361, v. U.S. 502 112 S.Ct. you regarding from Ms. Andrew. I am (1991); Vineyard 116 301 County L.Ed.2d v. willing any you more than to address issue Ga., 1207, Murray, 990 F.2d 1210 n. 3 However, having your supervisor. of are with (11th Cir.1993) curiam). Therefore, (per Sol you provide must me documenta- longer party omon is no a in this case. tion. Id. determining In that and Robinson judge 8. The super- district also described the spoken concerning public had of issues con- visors' view of Robinson’s work and com- cern, judge the district that concluded "the plaints: public strong knowing has a interest in that Defendants caught maintain that Robinson sys- children within the DeKalb DFCS unproductive, telephone necessarily failed to return public tem are not safe. The also calls, appear appoint- and failed to government for has knowing an interest in that trying ments. Defendants appear further contend that officials are to make it that complained clients that Robinson improving, threat- services at DeKalb DFCS are stamp ened to eliminate food they their allot- not.” R2-29 at 20.

1341 is clear- law “[t]he Id. While confronted. public concern.11 of issues these on out may employer that that established ly judge concluded district for employee a discharge whistleblowers or had been demote v. Travers warning that speech,” protected had fair engaging defendants Cir.2003) (11th for liability subject 1294, them Jones, F.3d 1295 could 323 actions McPherson, Amendment First of a curiam) v. violation alleged (citing Rankin (per defendants he denied Accordingly, 2891, 97 right. 383, 378, 107 S.Ct. U.S. 483 challenge they immunity, which qualified inquiry (1987)), the threshold 315 L.Ed.2d interlocutory appeal. immunity appro- is if deciding qualified for Amend- First determining under is priate DISCUSSION II. whether law ment, government-speech Analysis Immunity Qualified A. violation a constitutional been there has employer. gov allows government immunity “Qualified dis carry out their ernment litigation, Inquiry without fear

cretionary B. duties plainly all but suit from ‘protecting of em regulation Government vio knowingly is or one who incompetent regulation its speech differs ployees’ ” City v. Mercado the federal law.’ lating v. citizenry. Connick of its (11th 1152, Cir. Orlando, 1156 407 F.3d 1684, 140, 138, 103 S.Ct. U.S. Myers, 461 omitted). 2005) (citation government A (1983); Pickering v. 1686, 708 75 L.Ed.2d or her dis his acted within has employee Dist. High Sch. Twp. Educ. Board objective circum if authority cretionary 1734, 1731, 568, S.Ct. 205, 563, 391 U.S. challenged actions stances show (1968). an em Acting as L.Ed.2d 811 em performance in the occurred broad afforded government ployer, the scope “and within duties ployee’s decisions. employment in its discretion Reg’l v. Dekalb authority.” Hill this 1087, 1092 F.3d Clifton, 74 v. Johnson 1176, n. 17 Ctr., F.3d Det. Youth by the Cir.1996). settled well (11th It Cir.1994). the affirma (11th analyzing In Pickering in Connick Court Supreme use immunity, we qualified defense tive employee’s that, government facts (1) alleged do the inquiry: two-part protection, First Amendment have violated actor that the show (1) citizen as a spoken must have (2) con was that right? constitutional con (2) matters addressed Sau clearly established? right stitutional “directive,” we Following cern. Katz, 533 U.S. v. cier determine we must recognized (2001). “The 150 L.Ed.2d made at issue was “whether for determin inquiry” relevant, dispositive citizen, role employee’s in the primarily is whether law established clearly ing employee.” the role primarily con employee’s reasonable 723, 727 Vickrey, 855 Kurtz in the situation clearly unlawful duct was *9 those concurrent Subsequent to and al- Robinson's and of As a result 11. sub- statements, were Boyce and Robinson judge speech, district the leged public-interest management’s allege be they to ject what supervisors retaliated to that their determined retaliatory ac- intimidating, harassing, against them: actions salient Management's most tions. struggling with were Boyce and repri- the are against Robinson told plaintiffs large Both very caseloads. Boyce and the and termination mand they could that and others their Robinson. and transfer reprimand family each adequately serve R2-29 at 17. many cases. they had too caseload Cir.1988). Supreme The Court has clari 1961. Focusing on the aspect “citizen” fied and simplified this inquiry by holding the First Amendment analysis, the Court “when employees make state determined that the research and memo- pursuant ments duties, to their official the randa part deputy the district employees are not speaking as citizens for attorney’s official duties. Since his find- First purposes, Con the ings and recommendation were “pursuant stitution does not insulate their communi duties, to” his official he was not speaking cations from employer discipline.” Garcet Amendment; aas citizen under the First Ceballos, ti v. U.S. Id. at 1960. The Court determined that 1960, 164 (2006). L.Ed.2d 689 “[Restricting speech that owes its exis- Garcetti, In a Angeles Los County depu- tence a public employee’s professional ty attorney district two disposition wrote responsibilities does not infringe any liber- memoranda recommending dismissal of the employee ties might have enjoyed as a case, the charges in which his research private citizen. It simply reflects the ex- revealed that a search warrant affidavit ercise of employer control over what the contained misrepresentations. A meeting employer itself has commissioned creat- involving deputy the district attorney, his ed.” Id. supervisors, of the An- Los geles County Garcetti, Sheriffs Department, Following our circuit allegedly heated, became has analysis conducted to modified the step first discuss the search warrant affidavit. De- the Pickering test analyzing for alleged spite the expressed by concerns the depu- government employer retaliation to deter ty attorney, district the decision was made mine if an employee’s speech has constitu to proceed prosecution. with the He was protection tional by deciding at outset the called the defense regarding the alleged (1) if government the employee spoke as misrepresentations at a hearing, but the an (2) or citizen and if the trial judge rejected the challenge to the speech addressed an issue relating the search warrant. deputy district attor- mission of the employer or a ney subsequently was transferred from his matter of public concern. D’Angelo v. calendar deputy position to a trial deputy School Bd. Fla., Polk County, 497 F.3d position at another courthouse. He sued (11th Cir.2007).12 To qualify as § under alleged change his constitutionally protected speech in the job and location had been retaliation for Amendment, government employ speech; his Ninth Circuit agreed, but ment retaliation context that warrants the the Supreme Court reversed. Pickering analysis, as speci Garcetti has fied,

Garcetti instructs speech “[t]he must be gov made proper inquiry is a practical one.” Id. at ernment employee speaking as a citizen Following Pickering, analysis our of retalia- employment adverse employ- action. If an against tion employee by an ee satisfies her on the burden three first employer alleged constitutionally protect- [(4)] steps, then burden shifts ed comprised has been parts: of four employer show preponderance prevail To under analysis, evidence that it employ- would made (1) ee must show that: same decision even in involved the absence of the concern; (2) a matter protected employ- speech. ee’s free outweighed Dist., interests County Cook Gwinnett Sch. 414 F.3d employer’s interest in Cir.2005). effective and efficient The first two responsibilities; (3) fulfillment of its law, parts questions and the two last *10 speech the played a part substantial questions in the parts are of fact. Id.

1343 through its em performs it services public See concern. public subject a be on and of at 88 Pickering, 391 U.S. Dawsonville, F.3d ployees.” 499 City v. Phillips of curiam) Therefore, “in the First Cir.2007) (per at 1734-35. (11th S.Ct. 1242 Amendment, context, restric retalia- courts review in a First (concluding gov- that the greater following speech employees’ Garcetti with on case tion tions accord in speaking “was govern the balance order to ernment in deference as and not City the Clerk duty as in its with her interests legitimate employer’s ment Padrón, 484 citizen”); v. Vila private Dep’t Oregon v. Engquist mission.” Cir.2007) (acknowl- (11th 1334, 1339 Cir.2007) F.3d (9th 985, 995 F.3d Agric., 478 analyze a that, to after Garcetti edging 1960). Garcetti, Ac at 126 S.Ct. (citing Amendment, claim retaliation whether must decide initially cordingly, we employee, “[t]he government by a speech spoke government as Robinson Boyce and govern- [the is whether question threshold Deciding wheth as citizens. employees or aon a citizen spoke as employee] relates speech government employee’s aer City v. concern”); Mills public matter of issue of job opposed as to his or her (7th 646, 647-48 Evansville, Ind., F.3d 452 determined the be “must concern public “[o]nly Cir.2006) (recognizing form, given state content, and context penalizes employer record.” ment, by the whole as revealed the citizen’ must ‘as a utters plaintiff that a 147-48, Connick, U.S. at If analysis). Pickering the court consider” however, was employee, the can there then employee, as an for DeKalb managers speaking case As issue, the and First Amendment no job be DFCS, and Robinson’s no consid- with ends inquiry constitutional allegedly children the cases investigate Mills, test. See Pickering the eration to make recommendations and risk (“Garcetti ... holds at 647 F.3d to meet Both failed supervisors. their subject-matter asking whether before elec respective In their quotas. their public topic is a particular union supervisors mails tronic whether must decide concern, court ADOs, to be overworked claimed each or a citizen’ ‘as speaking plaintiff be mis could that children commented add- (emphasis job.” part of Robinson Boyce and die because treated Therefore, Pickering balance ed)). “[t]he as all the to handle unable were first deter- is unless it triggered mentioning than Other to them. signed is consti- employee’s mined previously, had died children that the six Mills, Ferrara tutionally protected.” case, at issue are not who Cir.1986). (11th 1508, 1513-14 F.2d child single identifies specifically neither dis therefore must “A court danger. was in who employee’s purpose cern the com- in which and context The form on be spoke is, whether speech&emdash;that were made Robinson Boyd and plaints citizen, or whether aas half of intend- they fact that of the indicative em as an for herself employee spoke with connected only to address matters ed Ford, Morgan v. ployee.” Verbal, elec- DFCS. jobs at DeKalb their curiam). Cir.1993) Importantly, (per Boyd complaints mail, ADO tronic employ [government of the interests “the focus to their mat citizen, upon commenting ee], aas caseloads that their respective views their be balanced must public concern” ters not to each caused high, too State, as an em interest “the deadlines, conse- expected meet efficiency of the promoting ployer, *11 quent supervisors, assistance. need for Robinson’s diate concern personal her although more in a complaints, often writ- working conditions without reference to or memorandum a ten format as a letter to child, any particular family, or case. Sig- supervisor, were not sent outside nificantly, speech by Boyce occurred entity, like the to a teacher’s letter news- reprimanded she had been after Pickering, in paper not did address placed a performance plan because of subject any personal to her working performance Andrew, issues raised DFCS; conditions at she reiterat- McMillan, and Solomon and her dis- after same about personal ed her issues which missal had been recommended Andrew complains in her mail electronic com- and McMillan approved by Solomon. supervisors. munications with her Therefore, her remarks at meeting the could not have an instigating been factor in police

We that a have determined the employment any decisions of of her generated in the report “normal course of defendant supervisors. Additionally, the plaintiffs] speech duties” [the was not on a in undisputed evidence concern, record is that public although matter of it con Boyce’s Herren po tained information unfavorable involved termi- Crow, department. lice Morris v. 142 nation. (11th Cir.1998) (per F.3d cu- A “public employee may not riam). “The that fact such information personal grievance transform a into a mat may general the public, be interest public ter of by invoking concern a sup however, it ‘public does not alone make posed popular way public interest purposes.” concern’ First Amendment Ferrara, institutions are run.” 781 F.2d at Id. at 1381. “To all presume that matters inquiry “[T]he relevant is not transpire within a office whether the would be interested in are of concern mean would topic at issue but rather virtually every certainly remark —and ev is ‘whether purpose plain the [the ery criticism at a public directed official— tiffs] was to raise of public issues plant the seed of would a constitutional Maggio Sipple, concern.’” 211 F.3d Connick, case.” U.S. Cir.2000) (quoting Mor

at 1691. 754) (alteration gan, 6 original); Boyce additionally relies on statements see v. Kirkpatrick, 722 F.2d Renfroe 7, 2004, the April she made at staff (11th Cir.1984) (“[Plain curiam) (per meeting attended DeKalb DFCS em- tiffs reference to the students’ welfare ployees supervisor. Specifical- and state during presentation her oral to the Board ly, any she asked whether sys- there was is not bring grievance sufficient to place tem in to alert the state office within rubric of matters ‘public con manager case been assigned had too many ”). cern.’ The safety of children under De- cases; whether the Governor’s office was Kalb DFCS care is the paramount issue of going require that DFCS case workers importance to purpose agency; certified; be whether there were checks it is each intertwined with act of a case and balances in place regarding assign- manager impacts every aspect of the occurred, before crisis performance job. of a manager’s case child; such generally death of record in this case reveals that the complained helping that no one was Robinson, managers ques- ostensibly their cases. These while open meeting, tions asked in an intermingled safety staff like with issues of child her other communications with imme- and DeKalb mismanagement, DFCS

1345 implicated.”). is not Amendment First the public of matters address to not intended “heightened employers Government of a citizen. perspective the concern by an controlling made in interests Corp. v. Patter Towing Plains See White capaci professional in his Cir.1993) employee (2d 1049, 1059 son, F.2d 991 that their “must ensure they ty,” because an issue as to “[e]ven that (recognizing ac communications official employees’ as a matter viewed arguably be that could and judgment, curate, sound demonstrate has concern, employee the if public of Garcet mission.” employer’s the promote to further in solely order the issue raised case, Boyce In this ti, at 1960. 126 S.Ct. interest, his First employment his own excuses complaints and Robinson’s and is that on to right comment Amendment concerning and workloads their about (citing Con weight” little to is entitled sue for their disruptive 1694)). at 154, 103 S.Ct. nick, at U.S. 461 DFCS, investi to of DeKalb mission the addressed Boyce and Robinson’s concern make recommendations and gate frustrations grievances personal danger, was not reportedly in ing children DeKalb managers at case jobs as being accomplished. to result they viewed be DFCS, which supervi and Robinson’s administra internal mismanagement in their adjustments made some had sors inci specific no generally with tive affairs workloads, those measures but respective or docu reporting false alleged dents of it When problem. resolve not did employee public a “When mentation. she still that to Robinson apparent became responsi employment speaks pursuant quota, review meet her not could analogue relevant bilities, is no ... there transfer, granted a requested govern are not who citizens Boyce’s written supervisors. by her at Garcetti, 126 S.Ct. employees.” ment her workload about complaints verbal ensure is to responsibility “Our 1961. remarks as her help, as well lack of of fundamental deprived are not citizens meeting, were staff open in an expressed govern working for by virtue rights to the mission stark contrast in grant a require not ment; does confirmed DFCS office af grievances not employee immunity for decision. correct termination was the to those Amendment First by the forded at S.Ct. Connick, 103 at 461 U.S. See Connick, for the State.” who work do per (“ employee a government 1693 ‘When 147, 103 at 1690. at S.Ct. U.S. superior, his immediate sonally confronts in held Court Importantly, effi institutional agency’s employing speaks employee Connick, public a “when only may threatened ciency be public matters upon a citizen also not as but message employee’s content of upon employee an it concern, instead as but in which manner, time, place by the ” interest, omitted)). absent (citation only personal “[T]he matters delivered.’ circumstances, a federal mana prohibit most unusual does not Amendment employee’s forum which appropriate based discipline is not the court gerial re deci personnel official pursuant the wisdom made expressions review Garcetti, allegedly 126 S.Ct. agency public sponsibilities.” taken sion the First decisions behavior.” Court’s employee’s Supreme to the reaction employ (emphasis speech, at 1690 U.S. real (“When “the common-sense reflect Vila, at 1339 area added); see could not offices employee as an ization speaks be decision employment every if not as function interest personal on matters Connick, matter.” concern, constitutional came matters upon a citizen 461 U.S. at 103 S.Ct. at 1688. Conse over internal Connick, office affairs.” quently, “government officials should enjoy 149, 103 U.S. at S.Ct. at 1691. *13 wide managing offices, latitude their upon Based review of the record, entire without oversight by judicia intrusive Boyce and Robinson “primarily spoke” as ry in the name the First Amendment.” employees improve “to work [their] envi- 146, 103 Id. at S.Ct. at 1690. ronment”; represent they they were Significantly, Boyce and Robinson overworked and Morgan, overwhelmed. complaining were to their superiors as em F.3d Garcetti, at 755. inAs the “control- ployees about their workloads for a work ling factor” was that their expressions reason: they wanted to have their case were pursuant made to duties, official id. loads reduced to help receive with their and “the main thrust of [their] work. The purpose of their grievances speech took form private of a employee clearly was not to raise awareness grievance,” Morgan, 6 F.3d at 755. More- about children within the care of DeKalb over, Boyd and Robinson’s cases necessari- If DFCS. that had intention, been their ly were others; reassigned to Boyce was they then would have identified the chil terminated, and was transferred dren who danger. Other DeKalb to another unit, DeKalb DFCS Telephone case managers DFCS supervised by the Intake, at request. Therefore, other superiors same during relevant time DeKalb DFCS employees assumed their join did not in Boyce and Robinson’s responsibilities. § 1983 action.13 The record shows that Boyce Because internal and Robinson matter and spoke that Boyce’s government as termination employees about Robinson’s transfer their jobs were internal citizens, and not as decisions they their supervisors “no accomplish First the work of De- Amendment cause of action Kalb DFCS.14 “[T]he First based on Amendment employer’s [their] reaction to the does not require office to speech,” be run and there is no need to engage in as a roundtable for employment complaints the Pickering balancing analysis.15 Gar- " time, 13. During the relevant DeKalb DFCS 'core concern’ of the First Amendment” for experiencing handling difficulties in report government its those "who wrongdoing,” ongoing caseload for our various reasons. analysis Dedi- shows that this government theory cated employees of relief is generally unavailing. work Akins v. Fulton Ga., County, supervisors (11th with their 420 F.3d get through Cir. such 2005) (quoting Bryson City of Waycross, times and to maintain the work rather than (11th Cir.1989)). working against In criticiz them. ing superiors’ their management of the im portant DFCS, work of Boyce DeKalb 14. amount time and Boyce effort that Robinson have allegations made regarding spent and Robinson complaining register- Andrew, only McMillan, and acting Herren’s ing personal their grievances work would as in managing the case work spent have been doing better their case-inves- during time, the relevant they but have not tigation jobs, which would have reduced the demonstrated wrongdoing or corruption by large caseload handled the DeKalb DFCS supervisors. these In similar situations fol Essentially, office. they if perform- were not lowing government Garcetti of employees’ ing jobs, supervisors, then their whose challenging their terminations they focus is on accomplishing the work of reported alleged wrongdoing government office, needed to make necessary changes to offices, our court determined that commen achieve the mission of DeKalb DFCS. tary by government employees concerning al leged wrongdoing government in a office was 15. To the extent that and Robinson related to the and, employees' jobs whistleblowers, characterize themselves as therefore, they were not speaking as employees protect does no constitu With cetti, at 1958. opposed as employees they speak to base upon right tional discussed matters Because case, citizens. their DeKalb to § 1983 Robinson’s gov- McMillan, were internal Andrew, and Robinson by Boyce supervisors, DFCS DFCS, immunity. qualified matters work Herren, entitled are ernment 239 F.3d enti- County, Herren, Andrew, and McMillan v. Burke Anderson See curiam) Cir.2001) (per RE- immunity. We 1216, 1221 qualified tled employer immunity to immunity qualified qualified (granting the denial VERSE of under- issues asserted REMAND judge where *14 by the district oper the affected policies that staffing Andrew, Her- grant judge district the Because system). county 911 of ation immunity and qualified ren, and McMillan a have not shown them. against this case dismiss ac Amendment, cause of retaliation First for these supervisors concerning their concurring tion BIRCH, Judge, Circuit we jobs, their regarding speech employees’ specially: immunity to qualified of the denial reverse in this result with the agree IWhile McMillan, Herren. Andrew, Ceballos, 547 case, to Garcetti pursuant 689 164 L.Ed.2d 410, 126 S.Ct. U.S. III. CONCLUSION five-part a Garc (2006), implement I would government interlocutory appeal, In this Amend First analysis in etti/Pickering1 An- defendants-appellants, supervisors, circuit. Gar- ment, our retaliation McMillan, chal- have Herren, and drew, it is a Pickering nor overruled neither cetti qualified immu- being denied lenged by the Evidenced alone” decision. “stand termination respective for the nity successors and its Pickering of use Boyce and plaintiffs-appellees of transfer decision, the the Garcetti throughout were formerly Robinson, of whom both step one of and clarified augmented Court DFCS. managers analysis. constitutional Pickering the immunity qualified denied judge district is, That Garcetti, at 1955-62. 126 S.Ct. he determined the lower feder Garcetti, instructed the Court complaining and Robinson’s the categorize classify or al courts pub- of was matter first their caseloads about or a as an speaker government First them concern, afforded which lic em government the If citizen. private Boyce’s protection Amendment then employee, as an speaking ployee is transfer and Robinson’s termination Picker in the engage need to is no there As defendants-appellants. by retaliation deciding analysis ing constitutional First the explained, we over First college president of law for matter purpose of the private citizens for by Amendment, charges Vice Pres retaliation Phillips, Amendment, See claims. retaliation Affairs, employment whose External summary ident (upholding 1241-43 F.3d at 499 following her re renewed was not contract against First city the defendants for judgment by col conduct illegal and unethical ports of Amendment, allegations decid- retaliation "fall allegations president because lege Clerk, gave position City whose ing that the job and are duties official funds, within her squarely city accountability for her control (cit First Amendment” by protected duties scope acting within the 1960)). Garcetti, S.Ct. ing 126 mayor was im- that the reported personal city for his charging the properly High Twp. Pickering Educ. v. Board subsequently was City Clerk expenses, and Vila, U.S. Council); Dist. Sch. City reappointed (1968). L.Ed.2d (affirming judgment as 484 F.3d at government whether employee has 1202. “If the speech is not a matter of spoken as a citizen on a matter public concern, then unpro- concern. Consequently, given Garcetti has tected and the inquiry ends.” Id. at 1203. lower federal courts a distinction in analy- Our that, sister circuits concluded sis that expedites review of First Amend- ment, Court delineated analysis retaliation cases involving govern- Garcetti employees. part first Amendment, a First retaliation case under the four-part test Garcetti, Following other circuits have dividing it parts. into two Instead Pick- transformed their Pickering four-part test ering one, step which was the determina- determining whether tion of employer whether the government has against retaliated employ- an employ ee for constitutionally ee’s protected was a matter of public concern, into five-part test or a under the Pickering step test, Garcetti/Pickering the first one with subparts, two expedites judicial determination is the classification analysis by determining at the outset category speaker: *15 whether plaintiff the is speaking gov as a employee or citizen. Deciding whether the ernment employee or as private citizen. government employee spoke as employ- an The Tenth Circuit transitioned from the necessarily ee involves determining job the four-part Pickering test to the five-part responsibilities of employee the which then “Garcetti/Pickering” test. Brammer- permits correlating speech to the em- v. Hoelter Twin Acad., Peaks Charter 492 ployee’s job requirements. This determi- 1192, F.3d (10th Cir.2007). 1202-03 & n. 4 nation separate is from progressing to Under test, Garcetti/Pickering Pickering step one: a determination of step is judicial of determination first whether concerns a matter of “whether employee speaks ‘pursuant public Therefore, ” interest. the Pickering to [his] official duties.’ at Id. 1202 (quoting step one is not a unitary determination rcetti, 1960). 126 S.Ct. at “If the Ga that incorporates the more definitive Gar- employee speaks pursuant to his official analysis cetti of correlating a govern- first duties, then there is no pro constitutional ment employee’s classification with his or tection because the restriction on speech job her responsibilities. Only gov- if the ‘simply reflects the exercise of employer ernment employee is speaking aas citizen control over what the employer itself has ” does the analysis progress judicial to a commissioned or created.’ Id. (quoting Garcetti, 126 determination 1960); whether the subject S.Ct. see is a Reuland Hynes, v. 409, (2d public 460 matter of F.3d 415 n. 5 If concern. the govern- Cir. 2006) (following however, ment employee, em an was speaking as Garcetti “before ployee’s speech is entitled to First employee, Amend an then there is no First ment protection, we must also determine issue, and the constitutional that he was not speaking pursuant to his inquiry ends. See Mills, Ferrara v. 781 duties as an employee”) (emphasis added), (11th 1508, Cir.1986) F.2d 1513-14 (recog- — denied, cert. U.S. -, 119, 128 S.Ct. nizing that the Pickering balance is unnec- (2007). 169 L.Ed.2d 27 If the employee essary judicial unless a determination has did not speak relative to his official duties been made that the employee’s speech has citizen, but a as then the second part protection). constitutional the Garcetti/Pickering requires judi test cial determination of Seventh subject “whether the Circuit Judge Easterbrook of the speech ais of public matter con commented on the logic this rationale cern.” Brammer-Hoelter, 492 F.3d adjustment for the in analysis for First

1349 (Tenth at 1202-03 mer-Hoelter, F.3d 492 by govern- cases Amendment, retaliation n. 5 Reuland, at 415 460 F.3d Circuit); employees: ment 647- Mills, F.3d at Circuit); 452 (Second asking ... holds Garcetti before Circuit). using is circuit (Seventh Our particular 48 subject-matter whether concern, the following Garcetti analysis public expedited topic is plaintiff if whether as Garcetti Pickering decide citing must court without part asor citizen” “as a First Amend speaking decision independent Only job. involving govern ment, retaliation utters plaintiff speech that penalizes City Phillips v. See employees. ment consider the court must a citizen” (11th “as 1239, Dawsonville, 1242 F.3d 499 inter- private the balance curiam) in a (concluding Cir.2007) (per posed questions ests, along with other follow Amendment, retaliation case and its successors.... Pickering that the ing Garcetti Ind., Evansville, F.3d 452 City v. Mills duty in accord with speaking “was Cir.2006) v. (7th (citing Waters 646, 647-48 citizen” private as a and not City Clerk 1878, 128 661, 114 Churchill, U.S. S.Ct. 511 analy using Pickering or its citing without 461 Myers, (1994); v. Connick 686 L.Ed.2d Padrón, 1339 484 sis); Vila 1684, 75 L.Ed.2d S.Ct. U.S. Cir.2007) Gar- after (acknowledging Line Consol. (1983); v. Western Givhan Amendment, that, a First analyze cetti Dist., U.S. Sch. govern claim retaliation added). (1979)) (emphasis L.Ed.2d question threshold employee, “[t]he *16 analysis judicial is efficiency for The employee] government [the whether is employer penal only when a public a matter of on a citizen as spoke ‘as “utters izes the Picker in engaging without concern” bal the court consider citizen’ must case). This citing the ing analysis interests” —the private ance of instruction reasoning or the Court’s Mills, 452 F.3d analysis. Pickering Garcetti. recognized Indeed, have we 648. other analysis implemented changed Garcetti/Pickering utility of analysis of “refined our circuits Gar- cases since in our analysis is evident D’Angelo Pickering test.” step of the first case, preva- show the cetti, which, like this Fla., 497 County, Bd. Polk v. School Amendment, retaliation lence Cir.2007). Conse 1203, F.3d employees involving cases ours, circuits, like quently, to citi- opposed as employees speaking five-step Garcet- to a changed definitively interest. issues of speaking zens none following Garcetti ti/Pickering test 1239; D’Ange- 499 F.3d See, e.g., Phillips, five-step in this actually engage theless Vila, 1203; lo, 497 F.3d step of first divide the we analysis, because us given has Court Supreme Because Id. subparts. into two test Pickering these analysis Garcetti expedited upon built has the Court In Garcetti adopted circuits have other cases that give cases to succeeding Pickering and I acknowledging, using without we analy a distinction courts federal lower five-part Garcet- implement would Amend of First review expedites sis that circuit. in our ti/Pickering analysis govern involving ment, retaliation examining the first expedited This classification. employee’s at least recognized has been analysis Bram See post-Garcetti. circuits

three

Case Details

Case Name: Boyce v. Andrew
Court Name: Court of Appeals for the Eleventh Circuit
Date Published: Dec 21, 2007
Citation: 510 F.3d 1333
Docket Number: 06-11967
Court Abbreviation: 11th Cir.
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