Over a century ago this Court adopted its version of the rule which came to prevail at the time in almost all State jurisdictions, imposing the duty upon common carriers of “the exercise of the
utmost
care,
so far as human skill and foresight can go,”
for the safety of their passengers in transit
(Kelly v Manhattan Ry. Co.,
We granted leave to appeal in this case to confront directly whether a duty of highest care should continue to be applied, as a matter of law, to common carriers and conclude that it should not. We thus realign the standard of care required of common carriers with the traditional, basic negligence standard of reasonable care under the circumstances. Under that standard, there is no stratification of degrees of care as a matter of law (see, Prosser and Keeton, Torts § 34, at 210 [5th ed]). Rаther, “there are only different amounts of care, as a matter of fact” (id., at 211).
In this case, plaintiff boarded New York City Transit Authority M5 Bus No. 2209, in midtown Manhattan on June 19, 1989, and proceeded to a seat directly opposite the rear door of the bus referred to at the trial as the “wheelchair accessible seat.” The seat was wheelchair accessible only in the sense that if a wheelchair-bound passenger entered the bus at the rear door by means of the disabled person’s platform lift, the seat could be folded up and against the sidewall of the bus by means of a lever under it, thereby creating a space for the wheelchair and passenger to be strapped in against the wall. At any other time, the seat would be in its normal horizontal position, available for ordinary seating by ambulatory passengers. According to plaintiff, this seat collapsed immediately upon his sitting down and he fell to the floor of the bus, severely injuring his back. After the accident, a Transit Authority inspection revealed that the position of the seat was at a slightly elevated angle and that the seat could not be restored to its normal, completely horizontal position. In the inspector’s attempt to adjust the seat, a hinge broke and the seat collapsed.
The court charged the jury that, as a common carrier, “[t]he bus company here * * * had a duty to use the highest degree of care that human prudence and foresight can suggest in the maintenance of its vehicles and equipment for the safety of its passengers” (see, PJI3d 2:164). On the issue of constructive notice, arising out of the earlier inspection and repair, the trial court submitted to the jury the question of whether “considering the duty of care that is imposed on cоmmon carriers with respect to this equipment, a reasonable inspection would have led to the discovery of the condition and its repair” before the accident (emphasis supplied).
The jury found in favor of plaintiff solely on the basis of constructive notice. The Appellate Division affirmed (
We agree with the Appellate Division that the Transit Authority was not entitled to a dismissal of the complaint for legal insufficiency. Thus, the dispositive issue on this appeal is the propriety of the trial court’s instruction which embodied the rule of a carrier’s duty of exceptional care.
The duty of common carriers to exercise the highest degree of care, like the special rule of vicarious liability overturned in
Adams v New York City Tr. Auth. (supra),
was widely adopted at the advent of the age of steam railroads in 19th century America. Their primitive safety features resulted in a phenomenal growth in railroad accident injuries and with them, an explosion in personal injury litigation, significantly affecting the American tort system
(see,
Friedman, A History of Ameri
Time has also disclosed the inconsistency of the carrier’s duty of extraordinary care with the fundamental concept of negligence in tort doctrine.
“The whole theory of negligence prеsupposes some uniform standard of behavior. Yet the infinite variety of situations which may arise makes it impossible to fix definite rules in advance for all conceivable human conduct * * * The standard of conduct which the community demands must be an external and objective one, rather than the individuаl judgment, good or bad, of the particular actor * * * The courts have dealt with this very difficult problem by creating a fictional person * * * the ‘reasonable [person] of ordinary prudence’ ” (Prosser and Keeton, Torts § 32, at 173-174 [5th ed]).
(See also, Restatement [Second] of Torts § 283, comment c [“(t)he chief advantage of this standard of the reasonable (person) is that it enables the triers of fact * * * to look to a community standard rather than an individual one, and at the same time to express their judgment of what that standard is in terms of the conduct of a human being”].)
The objective, reasonable person standard in basic traditional negligence theory, however, necessarily takes into account the circumstances with which the actor was actually confronted when the accident occurred, including the reasonably perceivable risk and gravity of harm to others and any special relationship of dependency between the victim and the actor.
“The [reasonable person] standard provides sufficient flexibility, and leeway, to permit due allowance to be made * * * for all of the particular circumstances of the case which may reasonably affect the conduct required” (Restatement [Second] of Torts § 283, comment c; see also, Prosser and Keeton, op. cit., at 174).
Recognition that the rule of a common carrier’s duty of extraordinary care conflicted with the underlying negligence theory embodied in the reasonable person standard occurred early in this century. Thus, in
Union Traction Co. v Berry
(121
Similar criticisms were leveled at the rule in а 1928 law review article (see, Green, High Care and Gross Negligence, 23 111 L Rev 4). Imposition upon carriers of a duty of highest care was said to have come from a misreading of English cases (id., at 5-7) and its adoption was attributed to the “sentimental and rhetorical value of an appeal for the utmost exercise of human care * * * as аpplied to the novel institution of transportation by steam” (id., at 8). The article charged the rule with creating a confused but analytically meaningless different standard from the common negligence standard of a reasonable person under the particular circumstances, serving no function except “that in an action by a passenger against a carrier the jury is invited to scrutinize the carrier’s conduct in an endeavor to find it defective” (id., at 10-11).
Then, in McLean v Triboro Coach Corp. (supra), this Court also noted that the Kelly v Manhattan Ry. Co. rule cannot be squared with the customary negligence standard of care of the reasonably prudent person under the circumstances of the particular case.
“ [I] t mаy well be asked whether it is ever practicable for one to use more care than one reasonably can; whether it is ever reasonable for one to use less; or whether, in sum, there can ever be more than one degree of care” (McLean v Triboro Coach Corp., supra,302 NY, at 51 ).
In addition to its inherent inconsistency with thе underlying concept of negligence in common-law tort doctrine previously
We, however, have since held that the single, reasonable person standard is sufficiently flexible by itself to permit courts and juries fully to take into account the ultrahazardous nature of a tortfeasor’s activity. Thus, we ruled in
Miner v Long Is. Light. Co.
(
Our decision in
Basso v Miller
(
As with the doctrine overturned in
Basso,
the imposition upon common carriers of a legаl duty of extraordinary care can produce anomalous results, as when a passenger is injured by
Moreover, when charged to the jury, the rule may well skew its deliberations, so that, in effect, “the jury is invited to scrutinize the carrier’s conduct in an endeavor to find it defective” (Green, op. cit, at 11).
For all of the foregoing reasons, we conclude that the rule of a common carrier’s duty of extraordinary care is no longer viable. Rather, a common carrier is subject to the same duty of care as any other potential tortfeasor — reasonable care under all of the circumstances of the particular case. Here, because the jury was specifically charged that the defendant carrier was required to exercise “thе highest degree of care that human prudence and foresight can suggest” in connection with the issue of its constructive notice of the defective seat, the error cannot be deemed merely harmless.
Accordingly, the order of the Appellate Division should be reversed, with costs, and the case remitted to Supreme Court for a new trial.
Chief Judge Kaye and Judges Bellacosa, Smith, Ciparick and Wesley concur.
Order reversed, etc.
