I. Facts
In 1994, Diаne Belinky suffered a stroke which rendered her incompetent. Soon after, she was admitted to the Drake Center (“Drake”), a long-term care facility and nursing home, where she remains a patient. Her husband, Barry Belinky, visited daily. Drake’s daily visiting hours were from 11:00 a.m. to 8:30 p.m. Following a conversation with a nursе at Drake, during which he learned of the possibility of staying overnight with his wife, Mr. Belinky requested overnight visitation. After several weeks passed, Kendra Shearer, the vice president of nursing at Drake, wrote to Mr. Belinky that she could not grant visitation privileges outside the administrative policy because of “the complex legal environment in which we exist.”
After further attempts to obtain overnight visitation, Mr. Belinky was told that Drake had to protect the rights of its patients and that if he were to molest his wife, she might later regain her competence and sue Drake. Attempting to refute that such an event was possible, Mr. Belinky had his daughters, mother-in-law, and family psychologist, Dr. Jill Bley, write letters to Shearer explaining that Mr. Belinky wanted only to comfort his wife at night and had no expectation of sexual intimacy. In response to Bley’s letter, Shearer wrote, “I can assure you that based on Mr. Belinky’s request for privacy, I had legal counsel research Drake Center’s obligation to protect it’s [sic] client and it’s [sic] obligation to accommodate privacy between married adults. Case law in this area is very clear: any type of sexual relations in the absence of consent is rape. It is our duty to inform the patient’s family of this policy and we have done so. Drake Center will not accommodate privacy in the absence of a request by a competent patient.”
■Mr. Belinky obtained legal counsel, who wrote to Drake’s counsel concerning overnight visitation. Drake’s counsel stated that no exception to the visitation hours would be made.
*503 Mr. Belinky then sought a permanent injunction to require Drake to provide him visitation outside scheduled visiting hours. The suit also asked for actual and punitive damages for violation of R.C. Chapter 3721, which contains numerous rights fоr nursing home patients, defamation, and intentional infliction of emotional distress. The parties subsequently reached a settlement on the visitation issue, but not on Mr. Belinky’s claims for damages for the period of deprivation, some ten months. The trial court granted the defendants’ motion for summary judgment on the remaining issues and denied Mr. Belinky’s motion for partial summary judgment.
II. The Nursing Home Patients’ Bill of Rights
R.C. Chapter 3721 contains provisions for protecting the rights of patients and residents at nursing homes, a quickly growing segment of Ohio’s population. R.C. 3721.10 through 3721.17 provide specific rights to nursing home patients and residents, such as the right to certain living conditions and the right to adequate medical treatment. These provisions are referred to as the “nursing home patients’ bill of rights.”
Mr. Belinky, in his individual capacity and as sponsor for Mrs. Belinky under R.C. 3721.10(D), brings a single assignment of error, claiming that the trial court erred in granting defendants-appellees’ motion for summary judgmеnt on all issues and denying his motion for partial summary judgment for violation of a specific provision of R.C. Chapter 3721.
An appellate court’s review of a summary judgment is
de novo. Smiddy v. The Wedding Party, Inc.
(1987),
Before examining the claims, we first decide that Mr. Bеlinky does not have standing in his individual capacity to sue for a violation of R.C. Chapter 3721, because it provides protections only for residents of nursing homes. Mr. Belinky is not a resident of the home and therefore does not have standing to sue under R.C. Chapter 3721 for any violations of the statute. However, Mr. Belinky qualifies as a sponsor for Mrs. Belinky. R.C. 3721.10(D) provides that a sponsor is “an adult relative, friend, or guardian of a [nursing home] resident who has an *504 interest or responsibility in the resident’s welfare.” As her husband, Mr. Belinky obviously qualifies as Mrs. Belinky’s sponsor. Thus, Mr. Belinky, as a sponsor for Mrs. Belinky, has standing to sue Shearer and Drake for а violation of R.C. Chapter 3721.
In the first issue presented for review, Mr. Belinky as sponsor asserts that Shearer and Drake violated R.C. Chapter 3721 and Ohio Adm.Code 3701-17-10 by denying him overnight visitation at the nursing home. R.C. 3721.17(1) states that “[a]ny resident whose rights under sections 3721.10 to 3721.17 of the Revised Code are violated has a cause оf action against any person or home committing the violation. The action may be commenced by the resident or by his sponsor on his behalf. The court may award actual and punitive damages for violation of the rights.”
At issue is R.C. 3721.13(A)(21), which gives nursing home residents the right to private communications with any рerson (unless not medically advisable), including private visits at any reasonable hour. Thus, this dispute focuses on whether a nonresident spouse’s overnight visitation is considered visitation at a reasonable hour. If such overnight visitation is at a reasonable hour, the resident has a cause of aсtion for a violation of this right. Unfortunately, the statute does not further define “any reasonable hour” for visitation, and research has revealed no case law on the subject.
The primary function of the judiciary in interpreting statutes is to ascertain the legislative will.
Henry v. Cent. Natl. Bank
(1968),
Although we have no guidance concerning reasonable hours from the statute or case law, Ohio Adm.Code 3701-17-10, entitled “Visiting hours,” was issued by the Public Health Council. R.C. 3721.04 grants the Public Health Council, a body of the Ohio Department of Health, аuthority to adopt and publish rules governing the operation of nursing homes. Ohio Adm.Code 3701-17-10 states: “All nursing homes shall provide daily visiting hours whereby persons may visit patients or residents. One member of a patient’s or resident’s immediate family, his guardian, physician, or spiritual advisor may visit the patient or resident at any *505 time; provided, however, the operator may make reasonable rules to insure that such visit will not unduly disturb other patients or residents or interfere with the operation of the home.” (Emphasis added.)
As a sponsor, Mr. Belinky claims that Ohio Adm.Code 3701-17-10 creates two classes of people, a small, closely connected group who may visit the patient at any time, and everyone else, who may visit only during scheduled visiting hours. We agree. Otherwise, the language “may visit at any time” would be contradictory. The regulation’s plain meaning is that these people may visit at times in addition to the regular visiting hours.
“If reasonably possible, the statutes and administrative regulations of Ohio must be harmonized, reconciled, and construed together.”
State ex rel. Cuyahoga Cty. Hosp. v. Ohio Bur. of Workers’ Comp.
(1986),
If the phrase “may visit at any time” merely meant at any time during normal visiting hours, the creation of another class of visitors' consisting of one family member, guardian, physician, or spiritual advisor with respect to visitation would be meaningless. Drake contends that this interpretation would provide a “hotel-like” atmosphere — however, Drake “may make reasonable rules to insure that such visitfs] will not unduly interfere with the operation of the home” Ohio Adm.Code 3701-17-10. Mr. Belinky asserts that he was willing to make any concessions neсessary to ensure the smooth operation of the home during overnight visits.
R.C. 3721.13(A)(21)(c) grants nursing home residents the right to private visits at any reasonable hour. Defendants-appellees contend that overnight visits are unreasonable and the normal visitation schedule is reasonable. They further contеnd that Ohio Adm.Code 3701-17-10 is in conflict with R.C. 3721.13(A)(21)(c) and therefore must give way to the statute. However, we hold that Ohio Adm.Code 3701-17-10 is not in conflict with the statute, but instead gives this court guidance concerning the reasonable times for visits. “An Ohio Administrative Code section is a further arm, extension, or explanation of
*506
statutory intеnt implementing a statute passed by the General Assembly.”
State ex rel. Meyers v. State Lottery Comm.
(1986),
We therefore reverse the summary judgment on this issue and hold that a question of fact exists as to whether Drake had reasonable rules in effect which would have precluded Mr. Belinky from visiting overnight.
In the fourth issue presented for reviеw, Mr. Belinky individually and as sponsor claims that he presented sufficient evidence to support a claim for punitive damages.
First, we determine, as we did for the first issue, that Mr. Belinky does not have standing to assert a claim for punitive damages based on any violation of R.C. Chapter 3721 by Shearer or Drаke. However, as analyzed above, Mr. Belinky does have standing as a sponsor for Mrs. Belinky to assert a claim for punitive damages based on a violation of R.C. Chapter 3721.
We agree with Mr. Belinky that R.C. 3721.17(1) does not require a finding of malice as a basis for punitive damages for a violation of the rights of a nursing home patient or resident.
Sprosty v. Pearlview, Inc.
(1995),
III. The Defamation Claim
In the second issue presented for review, Mr. Belinky claims that a letter sent by Shearer to Dr. Bley on February 13, 1995, defamed him and is actionable.
In
Hahn v. Rotten
(1975),
Mr. Belinky contends that the letter from Shearer to Dr. Bley accused him of presenting an unacceptable risk of molesting his wife and implied that, he was a sexual pervert. Considеring the totality of the circumstances, we hold as a matter of law that the letter from Shearer to Dr. Bley was not defamatory. Shearer’s letter was a response to Dr. Bley’s request that Shearer reconsider her decision regarding overnight visitation. In the letter, Shearer expressed concern for potential liability to the nursing home because Mrs. Belinky could not consent to sexual activity. Shearer did not accuse Mr. Belinky of any past improprieties, nor did she speculate as to his personal propensities. She merely explained her decision based on hеr concern for the liability of the nursing home and the protection of a patient. We hold that the letter was not defamatory as a matter of law. The trial court properly granted summary judgment on this claim.
IV. Claim for The Intentional Infliction of Emotional Distress
In the third issue presented for review, Mr. Belinky claims that the actions of the defendants-appellees constituted intentional infliction of emotional distress.
The Ohio Supreme Court first recognized the tort of intentional infliction of emotional distress in
Yeager, supra.
In order to establish such a claim, the plaintiff must show that the conduct of the defendant was outrageous and beyond all possible bounds of decency. The conduct must also be the proximate cause of the plaintiffs psychic injury, which must be of such a serious nature that no reasonable man could be expected to endure it.
Pyle v. Pyle
(1983),
*508
We hold, as a matter of law, that the сonduct of Shearer and Drake in denying Mr. Belinky overnight visitation, especially considering the ambiguous statute and the untested administrative rule, was insufficient to support a claim for intentional infliction of emotional distress. Construing the evidence most favorably to Mr. Belinky, we conclude .that the deniаl of overnight visitation was done with the intent of protecting the home from liability and was not outrageous considering today’s litigious society. Mr. Belinky was at all times allowed to visit during normal visiting hours and for a period was allowed to extend those visiting hours until 9:30 p.m. Ironically, by trying to prevent a possible lawsuit, Shearer subjected herself and the home to this lawsuit. Although Shearer and Drake could have handled the situation in a more effective manner and probably did not have adequate grounds for fearing that a concerned and dedicated husband would act adversely to his wife’s best interests, we decline to hold that this conduct could lead an average member of the community to exclaim “Outrageous!” See
Yeager,
V. Conclusion
We hold, as a matter of law, that the defamation claim and the claim for intentional infliction of emotional distress claim were unsupported by the evidence, and that the trial court properly granted summary judgment to the defendants-appellees on those claims. However, we reverse the trial court’s summary judgment pertaining to R.C. Chapter 3721. We remand the case to the trial court in light of our opinion concerning the nursing home patients’ bill of rights.
Judgment affirmed in part, reversed in part and cause remanded.
