Although the parties do not raise the issue, we first consider whether this appeal is properly before us.
In re Watson,
*334 I
The dispositive issue on appeal is whether we must apply the literal terms of G.S. 97-24(a): “The right to compensation under [the Workers’ Compensation Act] shall be forever barred unless a claim be filed with the Industrial Commission within two years after the accident.” By its language the statute ostensibly operates to automatically dispose of plaintiffs claim.
II
A
We do not end our inquiry there, however. It has been held repeatedly that the requirement that a claim be filed within the time limits set by G.S. 97-24 is a condition precedent to the right to compensation and not a statute of limitations.
See, e.g., Whitted v. Palmer-Bee Co.,
B
The Supreme Court has however expressly left unresolved the question of “whether under all circumstances a party to a proceeding before the Industrial Commission can, or cannot, be es-topped to attack its jurisdiction over the subject matter. . . .”
*335
Hart v. Thomasville Motors, Inc.,
In
Joyner v. Lucas, supra,
we held that a time limitation then contained in G.S. 49-14 regarding civil actions to establish paternity was only procedural and not substantive, and therefore estop-pel arising from defendant’s conduct could bar dismissal for failure to timely file an action for support. There we distinguished cases applying former G.S. 28-173 as a “condition precedent” partially on the ground that G.S. 49-14 provided separately for time limitations. G.S. 97-24 is similarly independent of those statutory provisions establishing the right to compensation. In
Joyner
the court also relied on the remedial nature of G.S. 49-14 and our duty to construe remedial statutes liberally to effect the legislative intent. Similarly, it has been repeatedly held that the Workers’ Compensation Act requires liberal construction to accomplish the legislative purpose of providing compensation for injured employees.
See, e.g., Watkins v. City of Wilmington,
C
In addition, a substantial body of case law indicates that estoppel is not foreign to Commission proceedings. It may apply where the claim is based on a change of condition under G.S. 97-47.
See Watkins v. Central Motor Lines, Inc.,
We note too that elsewhere in the Workers’ Compensation Act the procedural requirements are somewhat relaxed. The legislature has expressed a preference for summary and simple procedure before the Commission. G.S. 97-80(a). Furthermore, the legislature has avoided absolute notice requirements, instead allowing employees to assert claims even upon total failure to notify the employer as otherwise required by statute. G.S. 97-22, 97-23. The Supreme Court has recognized that procedure before the Commission need not conform strictly to that followed in the courts.
Maley v. Thomasville Furniture Co.,
D
Finally, we have reviewed the workers’ compensation law of other jurisdictions and note that the weight of authority seems to support our decision. See 3 A. Larson, The Law of Workmen’s Compensation, Section 78.45 (1983). As Larson summarizes;
The commonest type of case is that in which a claimant, typically not highly educated, contends that he was lulled into a sense of security by statements of employer or carrier representatives that “he will be taken care of’ or that his claim has been filed for him or that a claim will not be necessary because he would be paid compensation benefits in any event. When such facts are established by the evidence, the lateness of the claim has ordinarily been excused.
*337
Id.,
Section 78-45 at 15-302 through 15-305. Representative cases include:
Gayheart v. Newnam Foundry Co. Inc.,
E
For the reasons discussed we conclude that equitable estoppel may prevent a party from raising the time limitation of G.S. 97-24 to bar a claim. We further conclude that the facts of this case justified the application of estoppel to prevent defendant from pleading the statutory bar. Although Ms. Brenda was not a corporate officer, it is clear that she acted as an agent of the corporation and was, in her dealings with plaintiff, the administrative representative of Weyerhaeuser. We are unaware of the existence of any requirement, as defendants appear to contend, that she had to be a corporate officer in order to act for Weyerhaeuser. See G.S. 55-34 (statute does not require specific officers but refers to “officers and agents”). Her assurance that she would “take care of’ the paper work must be viewed in light of all the circumstances, particularly plaintiffs illiteracy, as well as the fact that a previous injury suffered by plaintiff had apparently been processed without his active involvement. Although plaintiff did see a lawyer, the lawyer was one suggested by and retained by Weyerhaeuser. Defendants’ conduct fits the pattern described by Larson as being sufficient to raise an estoppel against them. By comparison, in Weston v. Sears Roebuck & Co., supra, where we held that no estoppel could be raised, plaintiff was told only once that the employer would take care of his claim, later independently consulted an attorney, and waited nine years to file his claim. We find the facts here to be compelling and conclude that the Commission did not err in ruling that plaintiffs claim was not time-barred.
*338 III
Defendants raise several other assignments of error. We have reviewed them carefully and find that they are without merit. The order of the full Commission contains sufficient findings based on properly considered evidence to support its jurisdictional conclusions; any surplusage in the order does not require reversal. The order appealed from is accordingly
Affirmed.
