578 F.2d 351 | D.C. Cir. | 1978
Lead Opinion
The Baylor University Medical Center (“Baylor”) petitions for review of an order of the National Labor Relations Board (“Board”) and the Board makes a cross-application for enforcement of its order. Our jurisdiction is conferred by section 10(f) of the National Labor Relations Act, 29 U.S.C. § 160(e), (f). The Hearing Examiner conducted an extensive hearing on a complaint issued by the Board
Solicitation of patients or visitors by anyone on Baylor University Medical Center property is strictly prohibited. Solicitation of employees of Baylor University Medical Center by non-employees or the distribution of literature, pamphlets, or other material, by non-employees on Baylor University Medical Center property is prohibited.
Solicitation of employees of Baylor University Medical Center by other employees or distribution of literature between employees is prohibited during work time and/or in work areas. The term “work areas” includes patient care floors, hallways, elevators or any other area such as laboratories, surgery or treatment centers, where any type of service is being administered to or on behalf of patients and also includes any area where persons visiting patients are likely to be disturbed. Service to our patients and their visitors includes not only primary and acute medical care, but, as you all know, food service and psychological support.
Unauthorized sales and solicitation of orders for any type of product or service to anyone on Baylor University Center premises are prohibited.5
The Board’s order, which fully adopted the recommended decision of the Hearing Examiner,
We find that the record evidence compels the conclusion that the situation in Baylor involves unique circumstances which justify a broad proscription on solicitation and distribution. In its resolution of this case the NLRB has not adequately discharged its responsibility to effectuate congressional policy,
The Hearing Examiner evidently felt compelled to limit Baylor’s proscriptions on solicitation as he did because of the Board’s recent decision in St. John’s Hospital and School of Nursing, Inc., 222 NLRB No. 182, 91 L.R.R.M. 1333 (1976), enforced in part and denied in part, 557 F.2d 1368 (10th Cir. 1977).
In reviewing an order by the NLRB, courts must accept its determinations if they are supported by “substantial evidence”
I
The Corridors
The legislative history of the NLRA as it applies to voluntary, non-profit hospitals
Many of the witnesses before the Committee, including both employee and employer witnesses, stressed the uniqueness of health care institutions. There was a recognized concern for the need to avoid disruption of patient care wherever possible.
It was this sensitivity to the need for continuity of patient care that led the Committee to adopt amendments with regard to notice requirements and other procedures related to potential strikes and picketing.
S.Rep.No. 93-766, 93d Cong., 2d Sess. reprinted in 1974 U.S.Code Cong. & Admin. News, vol. 2, 3946, 3951 (emphasis added).
The Board suggested elsewhere that Congress was only concerned to prevent the disruptions that would be caused by actual strikes or picketing,
The interested parties should be particularly inclined to avoid possible sources of disruption in the case of a hospital as large and congested as Baylor. In total admissions, Baylor is the seventh largest hospital of the nation’s 5,000 “acute care” private
Although respondents make much of Baylor’s history of alleged anti-union bias,
The importance of preventing crowding and disruption in the hospital corridors cannot be seriously debated. Experienced witnesses testified of the extent to which congestion in the corridors impedes the operation of the medical staff and annoys patients and visitors.
Baylor could, as respondent suggests,
[I]t must be remembered that Respondents facility is not a manufacturing plant, it is a hospital. And it is in the nature of hospitals that certain of the working areas (hallways, elevators, stairs, patient’s rooms, gift shops, etc.) are necessarily open to the use of patients and visitors. . . . Further, the hospital services ill individuals who, in their weakened condition may readily be upset if they overhear anti-union/pro-union arguments .
Guyan Valley Hospital, 198 NLRB 107, 111 (1972).
II
The Cafeteria and Vending Areas
The cafeteria and vending areas of Baylor present a considerably different problem from that of the corridors. With regard to the Board’s determination that solicitation must be allowed in the hospital’s cafeteria and vending area — the other main point of disagreement between the parties — we also overturn the Board’s ruling, but do so for a reason virtually the inverse of that which led us to deny enforcement of its invalidation of Baylor’s no-solicitation rule as it applied to the corridors. While we held that Baylor’s ban on soliciting in the hospital’s corridors was justified due to the “special circumstances” of a hospital environment, we hold that a similar proscription covering its cafeteria and vending area is justified because these areas are not materially “special” or different from other restaurants and shops. We find the reasoning of the Tenth Circuit in St. John’s Hospital and School of Nursing v. NLRB, supra, to be persuasive:
As to “other patient access areas such as cafeterias, gift shops, and the like,” we conclude that even if it is conceded these areas are not directly related to the Hospital’s primary function of providing patient care, the Hospital nevertheless maintains the same commercial interests in these facilities as are held by the management of retail stores and restaurants located in other types of establishments. Since there is no question that the Hospital would be entitled to prohibit solicitation and distribution in all public access areas of its cafeteria and gift shop were they located anywhere outside the Hospital premises, Marriott Corp. (Children’s Inn), 223 NLRB No. 141; McDonald’s Corp., 205 NLRB No. 78, we conclude that the Hospital does not lose that right simply because its public cafeteria and gift shop are part of a hospital complex rather than a shopping mall or drive-in restaurant.
Of course, there is not as much medical importance in maintaining the quietness or non-congestion of areas ordinarily as far removed from direct patient care as a public cafeteria or vending area,
The line of precedent in both court and NLRB decisions permitting blanket no-solicitation rules in restaurants and shops is long and unequivocal.
Respondents suggest that the precedents involving commercial establishments are in-apposite here because — unlike such institutions — hospitals do not risk losing their “customers” due to the irritation of solicitation.
It does not appear from the record, but it may be the case, that Baylor operates its cafeteria and vending machines as a nonprofit service, so that in this respect it differs somewhat in its objectives from those of the usual restauranteur. Nevertheless, in providing its services, it has much the same interest, albeit non-financial, that any owner does in making his facilities as pleasant as possible. Whether the motive is monetary enrichment or enriching the overall quality of the hospital environment, employers who operate establishments whose raison d’etre is their pleasantness are justified in imposing otherwise overbroad no-solicitation rules. It is not the goal of making money, but of running a facility whose primary goal is to be attractive that supports the special treatment accorded to restaurants in this regard.
Ill
Conclusion
We recognize that the instant appeal in some ways presents a harder case than did the facts of the St. John’s decision by the Tenth Circuit, in that Baylor has significantly fewer “employees only facilities” than did St. John’s Hospital and Nursing School.
The mere fact that there are alternative channels available would not, of course, alone justify an otherwise illegal no-solicitation order, but at least when such channels are open, an employer need not modify an otherwise justifiable no-solicitation rule.
In conclusion, we note that before its St. John’s ruling, the NLRB and the courts both agreed that the special circumstances presented by health care facilities demanded that they be treated differently from other industries under the NLRA.
There is no need for further examination of the conditions at Baylor. Accordingly, we do not exercise our option to remand to the NLRB. Instead, we grant enforcement of its order only insofar as it covers those provisions unrelated to petitioner’s no-solicitation rule and deny enforcement as to the remainder.
So ordered.
. The hearings in the consolidated cases No. 16-CA-5888, 16-CA-6050, and 16-CA-6206 were held on November 4, 5, 6, 1975.
. Baylor has complied with the NLRB order in every respect except for the portion relating to the no-solicitation and no-distribution rule.
. The no-distribution aspect of Baylor’s rule will not be discussed per se. If solicitation can be banned, so a fortiori may distribution, raising as it does the additional problems of litter and general cluttering, see Stoddard-Quirk Mfg. Co., 138 NLRB 615, 620-621 (1962).
. This locker room contains no more than 350 lockers, whereas there are some 3,700 employees at Baylor.
. This rule was “clarified” on June 21, 1975 by the posting of the following rule:
Solicitation of patients or visitors by anyone for any purpose on Baylor University Medical Center property is strictly prohibited. Solicitation of employees of Baylor University Medical Center by non-employees or the distribution of literature, pamphlets or other material, by non-employees on Baylor University Medical Center property is prohibited.
Unauthorized sales and solicitation of orders for any type of product or service to anyone on Medical Center Premises are prohibited.
Solicitation of employees at Baylor University Medical Center by other employees or distribution of literature between employees is prohibited during work time or in work areas. The term “work area” includes patient care floors, hallways, elevators, conference rooms and places where employees confer on business, or any other area such as laboratories, surgery or treatment centers, where any type of service is being administered to or on behalf of patients and also includes any areas where persons visiting patients may be disturbed. Service to our patients and their visitors includes not only primary and acute medical care, but also food service and psychological support.
The Hearing Examiner had both rules before him in considering the case.
. The NLRB — Fanning, Penello and Walther members — said nothing in their decision except that “the Board has considered the record and the attached decision in light of the exceptions and briefs and has decided to affirm the rulings, finding and conclusions of the [Hearing Examiner] and to adopt his recommended order.” J.A. at 27.
. J.A. 27-28.
. See Republic Aviation Corp. v. NLRB, 324 U.S. 793, 65 S.Ct. 982, 89 L.Ed. 1372 (1945); D’Yourville Manor, Lowell, Mass. v. NLRB, 526 F.2d 3 (1st Cir. 1975).
. The Hearing Examiner adopted the language of the NLRB in its St. John’s Hospital and School of Nursing, Inc., 22 NLRB No. 182, 91 LRRM 1333 (1976):
We recognize that the primary function of a hospital is patient care and that a tranquil atmosphere is essential to the carrying out of that function. In order to provide this atmosphere, hospitals may be justified in impos*353 ing somewhat more stringent prohibitions on solicitation then [sic] are generally permitted.
J.A. at 21.
. Cf. NLRB v. Truck Drivers Local Union # 449, 353 U.S. 81, 97, 77 S.Ct. 643, 11 L.Ed.2d 676 (1957); Phelps Dodge Corp. v. NLRB, 313 U.S. 177, 61 S.Ct. 845, 85 L.Ed. 1271 (1941).
. The Hearing Examiner commented: “The Board’s decision in the St. John’s case is controlling here.” J.A. at 22.
. See, e. g., St. John’s Hospital and School of Nursing v. NLRB, 557 F.2d 1368, 1372-73 (10th Cir. 1977) (“This distinction between strictly patient care areas and other patient access areas based on the relative conditions of the patients frequenting those areas finds no support in the record. . Moreover, this distinction is difficult of application at best and indeed has been rejected by the Board in a similar context as ‘specious.’ ”).
. NLRB v. Pipefitters, 429 U.S. 507, 97 S.Ct. 891, 51 L.Ed.2d 891 (1977); S. H. Camp & Co. v. NLRB, 160 F.2d 519 (6th Cir. 1947); 29 U.S.C. § 160(e), (f) (1970).
. NLRB v. J. Weingarten, Inc., 420 U.S. 251, 266, 95 S.Ct. 959, 43 L.Ed.2d 171, quoting NLRB v. Erie Resistor Corp., 373 U.S. 221, 236, 83 S.Ct. 1139, 10 L.Ed.2d 308 (1963); Phelps Dodge Corp. v. NLRB, supra note 10.
. St. John’s Hospital and School of Nursing v. NLRB, supra note 12, 557 F.2d at 1373 (“. . . the Board’s own perceptions of modern hospital care and the physical, mental, and emotional conditions of hospital patients— areas outside the Board’s acknowledged field of expertise in labor/management relations.”)
. Cf. NLRB v. Universal Camera Corp., 190 F.2d 429, 432 (2d Cir. 1951) (Frank, J„ concurring); Winter, Judicial Review of Agency Decisions: The Labor Board and the Court, 1968 Sup.Ct.Rev. 53-69.
. Brooks v. NLRB, 538 F.2d 260, 261 (9th Cir. 1976); NLRB v. Walton Mfg. Co., 369 U.S. 404, 405, 82 S.Ct. 853, 7 L.Ed.2d 829 (1962).
. The amendments to the NLRA which brought voluntary non-profit hospitals under the scope of the NLRA are contained in Public Law 93-360, 88 Stat. 395 (July 26, 1974).
. See generally, Vernon, Labor Relations in the Health Care Field Under the 1974 Amendment to the NLRA: An Overview and Analysis, 70 Nw.U.L.Rev. 202, 202 (1975).
. The 1974 Amendments included a series of provisions seeking to discourage strikes and requiring advanced notice of them, July 26, 1974, Pub.L. 93-360, § l(b)-(e), 88 Stat. 395, 396 (codified at 29 U.S.C. § 158(d), (g) (Supp. V 1975)).
. See, e. g., St. John's Hospital and School of Nursing, supra note 12, 557 F.2d at 1374.
. See generally, id.
. No-solicitation rules have long been analyzed in terms of balancing the property rights of the employer and the organizational rights of the employees, see, e. g., NLRB v. United Steelworkers of America, 357 U.S. 357, 78 S.Ct. 1268, 2 L.Ed.2d 1383 (1957); NLRB v. The Babcock and Wilcox Co., 351 U.S. 105, 76 S.Ct. 679, 100 L.Ed. 975 (1956). In this case, it is not the non-profit employer but rather its patients whose interests are in conflict with those of the employees.
. See St. John’s Hospital and School of Nursing, supra note 12, 557 F.2d at 1371 (“A cautious judgment in such regard must note that error in such judgment may cause irreparable damage to patients, and thus to the public, while error in the other direction can be salvaged by the Board under proper use of its overall expertise in labor matters.”)
. Petitioner’s Brief at 10-11.
. Testimony of Mr. Howard M. Chase, Associate Executive Director of Baylor, J.A. at 161.
. See NLRB v. Beth Israel Hospital, 554 F.2d 477, 482 (1st Cir. 1977), cert. granted,-U.S. -, 98 S.Ct. 764, 54 L.Ed.2d 780 (1978).
. Respondent’s Brief at 4-6.
. Compare NLRB v. Stowe Spinning Co., 336 U.S. 226, 69 S.Ct. 541, 93 L.Ed. 638 (1949); Bonwit Teller, Inc. v. NLRB, 197 F.2d 640 (2d Cir. 1952), cert. denied, 345 U.S. 905, 73 S.Ct. 644, 97 L.Ed. 1342 (1953). Respondent points out that Baylor does allow solicitation for the United Fund and the American Cancer Society, as well as holding an occasional bake sale and benefit fair (a program designed to acquaint the employees with the benefits available to them). Respondent’s Brief at 20-21; J.A. 173-181. The fact that Baylor permits such activities while banning other forms of solicitation does not, however, indicate illicit discrimination on the part of petitioner, as the solicitations which are permitted are manifestly non-disruptive and carefully controlled (the Cancer Society solicitation, for example, consisted only of a note included in each employee’s paycheck) J.A. at 174, Testimony of Mr. Howard Chase. These solicitations are part of a normal hospital operation and all lack the emotionally disturbing aspect of union solicitation in that they could not conceivably raise fears in patients or visitors that they might not receive the best possible health care.
. J.A. at 312, testimony of Linda Hiatt, Director of Nurses in Truett Hospital (one of Baylor’s wings).
. J.A. at 155, Testimony of Mr. Howard Chase.
. J.A. at 169-170, Testimony of Mr. Jack Hays, Administrator of the Department of Physical Medicine, J.A. 293; Testimony of Linda Hiatt, J.A. at 313.
. J.A. at 182, Testimony of John Hicks, Administrator of Jonsson Hospital (one of Baylor’s wings); J.A. 217, Testimony of William Rohloff.
. J.A. 193-194, Testimony of John Hicks; J.A. 159-160, Testimony of Howard Chase.
. J.A. 161, Testimony of Howard Chase.
. J.A. 310, Testimony of Linda Hiatt.
. J.A. 285-286, Testimony of Jack Hays.
. J.A. 265, Testimony of Dr. A. D. Sears, M.D. at Baylor.
. Petitioner’s Brief at 10-18.
. See generally, NLRB v. Beth Israel Hospital, supra note 27, 554 F.2d at 482-83 n. 6 (“We would add that a phrase like ‘immediate patient-care areas’ is far from self-defining given the complexity of a major metropolitan hospital. Would a waiting area by the nurse’s desk on a floor where patients reside be a ‘patient-care area?’ Would the waiting room in the emergency ward?”)
. J.A. 159-160, Testimony of Mr. Howard Chase.
. Respondent’s Brief at 20 n. 15.
. J.A. 343, Testimony of Dr. A. D. Sears; J.A. at 209, Testimony of Dr. John Goodson, M.D. at Baylor.
. J.A. at 209, Testimony of Dr. John Goodson; J.A. at 255-256, Testimony of Joseph Gross, Director of Department of Pastoral Care at Baylor.
. J.A. 255, Testimony of Joseph Gross.
. There is no significant issue of impeding passage through the cafeteria or vending area though this might vary depending upon its location within a hospital. Those patients who venture to these places cannot legitimately expect that the same artificially restorative atmosphere created for them in the rest of the hospital will be sustained, though they can expect that some consideration will be given to such needs and that such areas will have the same protection against commotion and disturbance as similar areas outside hospitals.
. See Respondent’s Brief at 22-24; Petitioner’s Brief at 26-28.
. See, e. g., Marshall Field & Co. v. NLRB, 200 F.2d 375 (7th Cir. 1952, amended 1953); NLRB v. May Department Store Co., 154 F.2d 533 (8th Cir.), cert. denied, 329 U.S. 725, 67 S.Ct. 72, 91 L.Ed. 627 (1946); Marriott Corporation, 223 NLRB No. 141, 92 LRRM 1028 (1976); McDonalds of Palolo, 205 NLRB 404, 84 LRRM 1316 (1973).
. See Marshall Field & Co. v. NLRB, supra note 48; May Department Store, supra note 48; Goldblatt Bros., Inc., 77 NLRB 1262, 1263-64 (1948).
. The cases in general assume that solicitation will be disruptive and approach no-solicitation rules from the perspective of whether or not employees’ right to organize requires that the attendant disruption be tolerated, see, e. g., Marshall Field & Co. v. NLRB, supra note 48.
. Respondent’s Brief at 22-24.
. St. John’s Hospital had an employees-only cafeteria in which it was estimated that 80% of the employees ate. There were also “numerous” other employees only areas such as lounges and locker rooms, 557 F.2d at 1375.
. See, e. g., Republic Aviation Corp. v. NLRB, supra note 8, 324 U.S. at 799, 65 S.Ct. 982, 89 L.Ed. 1372; NLRB v. Lake Superior Lumber Corp., 167 F.2d 147 (6th Cir. 1948).
. J.A. at 129-130, Testimony of Howard Chase. Non-employee solicitors were barred from all Baylor property under its rule.
. J.A. at 324-325, Testimony of Mr. Howard Chase.
. J.A. at 324, Testimony of Mr. Howard Chase.
. The Board insists that the availability of alternative avenues of employee communication are irrelevant until the hospital has rebutted the presumptive illegality of its no-solicitation rule, see Respondent’s Brief at 24-28; NLRB v. Magnavox Co. of Tennessee, 415 U.S. 322, 326-27, 94 S.Ct. 1099, 39 L.Ed.2d 358 (1974). This is a correct reading of the law, but as we find that “special circumstances” of the hospital environment have more than rebutted any such presumption, the Board’s argument is without force in this particular case.
. Marshall Field & Co. v. NLRB, supra note 48, 200 F.2d at 381.
. See, e. g., Summit Nursing and Convalescent Home, 472 F.2d 1380 (6th Cir. 1973); Shorewood Manor Nursing Home, 217 N.L.R.B. No. 35, 89 L.R.R.M. 1037 (1975) (Penello, dissenting); Guy an Valley Hospital, 198 NLRB 107 (1972).
. NLRB v. Seven-Up Bottling Co., 344 U.S. 344, 347-52, 73 S.Ct. 287, 97 L.Ed. 377 (1953).
. The St. John’s case was submitted to the NLRB on six stipulations and no evidence was presented on the question of how distribution or solicitation would affect patients. Petitioner’s Brief at 20.
. Petitioner aptly suggests that the First Circuit in relying on the NLRB ruling in St. John’s Hospital could not have realized how scant the evidence on which that decision was based had been. Petitioner’s Supplemental Reply Brief at 6.
Concurrence in Part
concurring in part and dissenting in part:
The majority denies enforcement of a Board order invalidating the hospital’s ban against solicitation and distribution of literature in the hospital corridors, cafeteria and vending areas. I concur in the majority opinion insofar as it applies to the hospital corridors. I cannot agree, however, that a rule barring these activities in the cafeteria and vending areas has been shown to be equally defensible. Since the Supreme Court will soon address this issue in another case,
The general principle, established in Republic Aviation
The case at bar — hospital cafeterias and vending machines — does not present the same considerations as warranted the exception wrought for ordinary commercial restaurants. Their role and context is not the main business of a hospital but an ancillary convenience — making refreshment available to staff and visitors (and to patients free to leave their rooms). The hospital cafeteria and vending areas are not in direct competition with ordinary restaurants for this trade. The time and place utility of a hospital cafeteria gives it advantages for custom not bestowed by the food and ambience.
To be sure, the hospital has a legitimate interest in a congenial atmosphere in its cafeteria — but it is not the kind of live-or-die imperative that must be given recognition even though it undercuts the rights of employees protected by the general Republic principle.
The distinction I have delineated is reinforced, I think, when it is viewed in conjunction with the hospital’s ban on solicitation in direct patient care areas and closely related locations, including corridors that are likely to be used for or involved in patient care, the central purpose of the hospital. I join the majority in upholding this aspect of the hospital’s rule. But if, out of necessity, the law permits curtailment of employee rights (union activities) in certain sensitive areas, is there not a fairly correlative expectation of a certain
In my view the statute does not fairly contemplate that a hospital can confine its employees to the closets, and deny them protection in the places most natural for talk that is not patient-related, by leaning on the exception wrought for commercial enterprises to ensure survival.
The Board acted reasonably and with sufficient basis in the record when it concluded that solicitation in such locations as cafeterias and vending machines would not significantly undercut the therapeutic functioning of the hospital. It is only in the most general and non-critical sense that “patient care” is rendered in these areas. They are basically retreats, where patients, staff, and visitors may withdraw from immediate contact with patient care areas. They are natural places for employees to talk about matters of mutual concern such as unions.
I respectfully dissent from that portion of the majority opinion which holds that the Board was not authorized to protect such talk in these cafeteria and vending areas.
. NLRB v. Beth Israel Hospital, 554 F.2d 477 (1st Cir. 1977), cert. granted sub nom. Beth Israel Hospital v. NLRB, 434 U.S. 1033, 98 S.Ct. 764, 54 L.Ed.2d 780 (1978). In Beth Israel, the First Circuit granted enforcement to that part of a Board order requiring the hospital to rescind its rule against distribution and solicitation in the hospital cafeteria and coffee shop.
. Republic Aviation Corp. v. NLRB, 324 U.S. 793, 65 S.Ct. 982, 89 L.Ed. 1372 (1945).
. See majority opinion at---of 188 U.S. App.D.C., at 357-358 of 578 F.2d supra.