MEMORANDUM & ORDER
Plaintiff Justin T. Bassett filed a complaint on July 24, 2013, against Defendant Electronic Arts, Inc. (“EA”), seeking to certify a nationwide class and a New York sub-class of similarly-situated individuals who purchased certain video games manufactured, advertised, and sold by EA. Plaintiff alleges that EA mislead consumers as to the ability to use EA’s online platform to play certain games with other consumers via the Internet, bringing claims for violations of: California’s Consumers Legal Remedies Act, California Civil Code § 1750 et seq.; California’s False Advertising Law, California Business and Professions Code § 17500 et seq.; California’s Unfair Competition Law, California Business and Professions Code § 17200 et seq.; and for breach of express
By Report and Recommendation (“R & R”) dated February 9, 2015, Judge Gold recommended that the Court: (1) grant EA’s motion to compel arbitration; (2) stay this action pending arbitration pursuant to Section 3 of the FAA; and (3) deny EA’s motion to transfer venue without prejudice to renewal if there is to be further litigation following arbitration. (Docket Entry No. 35.) On March 5, 2015, Plaintiff filed objections. (Docket Entry No. 39.) On March 19, 2015, Defendant filed a response to Plaintiffs objections, arguing that the Court should adopt the R & R. (Docket Entry No. 40.) No other objections were filed. For the reasons set forth below, the Court adopts the R & R in its entirety.
I. Background
The following facts are taken from the Complaint, the Declaration of Dan Windrem, Producer of EA Tech and Global Online Services at EA, filed in support of EA’s motion, (“Windrem Decl.,” annexed to Def. Mot. to Compel, Docket Entry No. 27-3), and the exhibits annexed thereto.
EA is in the business of manufacturing, advertising, and distributing video games in the form of discs compatible with gaming console systems such as Xbox, PlayStation and Wii. (Compl. ¶¶ 15-21.) EA also offers additional services with certain of its video games, which allow video game consumers to interact and play the games with one another via the Internet (“EA Online”). {Id. ¶ 1.)
Plaintiff was a resident of Brooklyn, New York and a consumer of EA’s video games, {Id. ¶ 14.) Prior to the commencement of the instant action, Plaintiff purchased several video games at retail prices. {Id.) Plaintiff alleges that he “relied upon the representation that these EA games were enabled for online play in deciding to purchase the Products.” (Id.) On the back of each box for the various games Plaintiff alleged he purchased, in small but bolded font, was a notice that access to EA Online required registration and a subscription. {See Copies of game packaging, annexed to Windrem Decl. as Exs. 1-8.)
On at least two occasions, on September 27, 2011 and November 21, 2012, Plaintiff activated EA Online services for FIFA 12 and FIFA 13, two of EA’s video games. (Windrem Decl. ¶ 29; Account Notes for justintbasset@gmail.com, annexed to Win-drem Deck as Ex. 19.) In order to activate EA Online, Plaintiff would have had to go through the following process. First, he had to register for an EA account. (Windrem Deck ¶ 24.) The registration process required Plaintiff to affirmatively assent to EA’s terms of service (“Terms of Service”) and privacy policy. (Id. ¶25.) Registrants are typically presented with a screen prompting them to read the Terms of Service and privacy policy carefully, noting that the documents may affect their rights, and presenting links by which a registrant may access the full text of each agreement. (Id.; see also Registration Flow Screenshot, annexed to Windrem Deck as Ex. 18 (providing screen shots from registration process for Madden NFL 13, another EA video game).) Plaintiff would have been presented with four buttons, two of which are the links to the terms of service and privacy policy, one which reads “I Do Not Accept,” and one which reads “I Have Read And-Accept Both Documents.” (Windrem Deck ¶ 25.) If the registrant, Plaintiff in this case, does not click the button reading “I ... Accept ...” (hereinafter, “I Accept”), the registration process stops and the online features cannot be activated. (Id. ¶ 26.) Plaintiff clicked “I Accept,” and activated the online service.
When the Terms of Service were updated, Plaintiff was presented with the updated version and again asked to assent. (Id. ¶¶ 27, 30.) In a similar process to the initial registration, consumers who already have access to EA Online are typically presented with the new version of the policy and must click another “I Accept”-type button. (Id. ¶ 27.) Consumers cannot continue to use EA Online after the Terms of Service have been updated without affirmatively consenting to the new version. (Id.) Records produced by EA indicate that Plaintiff had affirmatively accepted both the version dated August 25, 2011, and the current operative version of the Terms of Service. (Id. ¶ 30; Account Management Tool for justintbassett@ gmail.com, annexed to Windrem Decl. as Ex. 20 (showing “legal documents accepted”).)
The two versions of Terms of Service at issúe are substantially similar, in relevant part. (See generally Terms of Service for Xbox users, effective September 4, 2012 (“Sept.2012 Terms”), annexed to Windrem Deck as Ex. 12); Terms of Service for Xbox users, dated August 25, 2011 (“Aug. 2011 Terms”), annexed to Windrem Deck as Ex. 14; Windrem Deck ¶¶ 18, 20, 30 (identifying relevant versions of Terms of Service, noting Sept. 2012 Terms are currently effective for Xbox users, and Aug. 2011 Terms were effective until November 28, 2011 version implemented). Both contain dispute resolution procedures to which both the consumer and EA agree to be bound. (Sept.2012 Terms § 20; Aug.2011 Terms § 20.) The section cautions readers to “PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.” (Sept.2012 Terms § 20; Aug. 2011 Terms § 20.) It begins by explaining that the agreement covers all consumers, and binds both parties, “to the fullest extent allowable by law,” with exceptions for certain consumers residing in other countries. (Sept.2012 Terms § 20; Aug.2011 Terms § 20.) The process provides that a consumer and EA will first attempt to
either [party] may elect to have the [dispute finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. YOU UNDERSTAND THAT BY THIS PROVISION, YOU AND EA ARE FOREGOING THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.... You and EA may litigate in court to compel arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
(Sept.2012 Terms § 20B; Aug.2011 Terms § 20B (capitalization in originals).) The agreements define the scope of arbitration broadly, covering “any and all disputes” except claims to enforce or protect intellectual property rights, claims relating to allegations of theft, piracy, or unauthorized use, and small claims actions. (Sept.2012 Terms § 20; Aug.2011 Terms § 20.) The arbitration provision also contains the following clause:
Notwithstanding any provision in this Agreement to the contrary, we agree that if EA makes any future change to this arbitration provision ... you may reject any such change by sending us written notice within 30 days of the change to the Arbitration Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision.
(Sept.2012 Terms § 20G; Aug.2011 Terms § 20G.) In an earlier provision in the introduction of the document, the Terms of Service provide that:
You agree to check terms.ea.com periodically for. new information and terms that govern your use of EA Services. EA may modify the Terms of Service at any time. Revisions to terms affecting existing EA Services shall be effective thirty (30) days after posting at terms. ea.com. Terms for new EA Services are effective immediately upon posting at terms.ea.com.
(Sept.2012 Terms 1; Aug.2011 Terms 1.)
Plaintiff commenced the instant action against EA, claiming that EA violated various state statutes and common-law doctrines by deactivating his online gaming capabilities. Defendant moves to compel arbitration on the grounds that Plaintiffs claims are covered by the arbitration provision in the Terms of Service, described above.
II. Discussion
a. Standard of review
i. Report and recommendation
A district court reviewing a magistrate judge’s recommended ruling “may accept, reject, or modify, in whole or in part, the findings or recommendations made by the magistrate judge.” 28 U.S.C. § 636(b)(1)(C). When a party submits a timely objection to a report and recommendation, the district court reviews the parts of the report and recommendation to which the party objected under a de novo standard of review. 28 U.S.C. § 636(b)(1)(C); see also Larocco v. Jackson, No. 10-CV-1651,
ii. Motion to compel arbitration
To determine whether an action should be dismissed in favor of arbitration, the Court must consider four factors: “(1) whether the parties agreed to arbitrate; (2) the scope of the arbitration agreement; (3) whether, if federal statutory claims are asserted, Congress intended those claims to be nonarbitrable; and (4) whether, if some but not all of the claims in the case are arbitrable, the case should be stayed pending arbitration.” McAllister v. Conn. Renaissance, Inc.,
b. Plaintiffs objections
i. Mutual assent to arbitrate
Judge Gold determined that Plaintiff entered into a valid arbitration agreement with EA when he accepted EA’s Terms of Service in an attempt to access EA Online. (R & R 7-14.) He found that Plaintiff and EA entered into a “clickwrap”
In his brief opposing the motion to compel arbitration, Plaintiff presented a number of general challenges to the Terms of Service agreement, attacking both its validity- and formation. Judge Gold determined that challenges to the validity of the Terms of Service, as a whole, were subject to arbitration. (R & R 20-21.) Plaintiff rehashes those arguments in objecting to the R & R, arguing that the arbitration agreement cannot be enforced because it was not incorporated into a binding contract, either at the time of purchase or at the time Plaintiff activated his online services. (PI. Obj. 4-11.)
As an initial matter, Plaintiff is correct that whether an agreement to arbitrate exists is an issue for judicial determination. Specht v. Netscape Commc’ns Corp.,
Because Judge Gold’s conclusion that Plaintiffs challenges to the Terms of Service as a whole are properly referred to an arbitrator is not clearly erroneous, the Court adopts Judge Gold’s findings and conclusions on those grounds. Plaintiffs objections that there was no “binding agreement” or “binding contract,” beyond objections relating to the arbitration clause itself, must be resolved by an arbitrator.
As to Plaintiffs arguments directed specifically at the arbitration clause portion of the agreement, in deciding whether a contractual obligation to arbitrate exists, “courts should generally apply state-law principles that govern the formation of contracts.” Applied Energetics, Inc. v. NewOak Capital Markets, LLC,
Assuming that access to EA Online was not adequate consideration for Plaintiffs promise to submit to arbitration,
Plaintiff himself may have entered into two contracts: the point of purchase contract with the retailer, and the agreement for online play with EA. However, the Court need not delve into the obligations of the relevant parties under either. The extent to which EA was required to provide Plaintiff with online access gets to the heart of the matter, and is an issue for arbitration. In this case, the arbitration clause binds both parties, stating that “either [party] may elect to have the Dispute finally and exclusively resolved by binding arbitration.” (Sept.2012 Terms § 20B; Aug.2011 Terms § 20B.) This is, on its face, sufficient consideration. See Marciano,
Plaintiff also objects to Judge Gold’s conclusion that Plaintiff and EA both manifested assent to the agreement to arbitrate, again relying on his two-contract theory. Plaintiffs arguments about whether the arbitration clause was part of a “clickwrap” or “shrinkwrap”-type agreement merely reiterate his arguments made to Judge Gold. (Compare PI. Mem. 10-11 with PI. Obj. 5-9 and PI. Mem. 16, 20-21 with PL Obj. 9-11.) The Court has reviewed Plaintiffs Objections and Judge Gold’s recommendations and, finding no clear error, adopts the conclusion of the R & R that an agreement to arbitrate was formed. See Rahman,
ii. Challenges to validity of arbitration agreement
1. Illusory promise
In response to Plaintiffs argument that the agreement to arbitrate is unenforceable because it contained an illusory promise, Judge Gold determined that the challenged provision, giving EA the unilateral right to modify the contract with thirty-day notice and an opportunity to opt-out, is not illusory. (R & R 14-18.) He concluded:
[I]n light of the nature of the rights at issue, the price of the products, the fact that the arbitration provision was never materially changed, and the thirty-day period to object following any change ... the arbitration agreement’s unilateral modification provision does not render it illusory or otherwise unenforceable.
(R & R 18.) Plaintiff argues that Judge Gold’s conclusion was clear error and the arbitration agreement is not binding because it is illusory, due to the fact that EA had the ability to unilaterally modify the Terms of Service. (PI. Obj. 11-18.) Plaintiff argues (1) that the notice provided for in the Terms of Service is insufficient, (id. at 12-13, 15-16), (2) that Judge Gold is incorrect to rely on the nature of the rights involved, (id. at 13-14), and (3) EA did not need to exercise its power to modify the arbitration clause to render it illusory, (id. at 17-18).
As an initial matter, some district courts in this Circuit have determined that a challenge to a unilateral modification clause is a challenge to the contract as a whole, and must be referred to an arbitrator. Damato,
The Court agrees with Judge Gold’s conclusion that the arbitration provision was not invalid as illusory simply because EA had the unilateral right to modify the agreement. Under New York and California law, the fact that one party to an arbitration agreement has the unilateral right to modify that agreement does not automatically render the agreement illusory, as “the discretionary power to modify or terminate an agreement carries with it the duty to exercise that power in good faith and fairly.” John v. Hanlees Davis, Inc., No. 12-CV-2529,
Judge Gold concluded that “the conduct of [EA] in this case, considered in context, was reasonable and consistent with its duty of good faith.” (R & R 17.) Judge Gold determined that although EA Online registrants only received “passive notice” through EA’s posting the terms on the website, the Terms of Service were not illusory as they were implemented. (R & R 15-18.) The Court agrees. Plaintiff’s objection to Judge Gold’s conclusion that the “significance of the rights at issue” is relevant to analyzing the illusoriness of the agreement misses the mark. Judge Gold, in analyzing whether EA’s behavior was reasonable in context, determined that EA behaved consistently in accordance with its duty of good faith and fair dealing, given the nature of the contract. (R & R 17.)
In this case, EA’s power to modify the arbitration clause was subject to sufficient limitations on the exercise of that power. As Judge Gold determined, EA had an express obligation to provide Plaintiff with indirect notice of any changes, by posting such changes on its website. According to the Terms of Service, EA is required to provide updated Terms of Service on its website, which terms become prospectively effective thirty days from the date of posting. (Sept.2012 Terms 1; Aug. 2011 Terms 1.) Plaintiff was able to opt-out of changes to the arbitration agreement by sending EA written notice within thirty days of the change. (Sept.2012 Terms § 20G; Aug.2011 Terms § 20G.) Furthermore, EA specifically limited the application of the arbitration agreement to the “extent allowable by law,” (Sept.2012 Terms § 20; Aug.2011 Terms § 20), which includes EA’s obligations under the implied duty of good faith and fair dealing. See Fishoff,
Athough EA did modify the Terms of Service on at least one occasion, that modification was reasonable under the circumstances, and consistent with EA’s duty to act in good faith. It is EA’s practice to require EA Online registrants to “affirmatively accept” new versions of the Terms of Service or Privacy policy by going through a process similar to initial registration. (Windrem Decl. ¶ 27.) Indeed, Defendant’s records reflect that Plaintiff was
Plaintiff further raises a number of objections to specific points of Judge Gold’s analysis that are unpersuasive. First, Plaintiffs reliance on Merkin v. Vonage America, Inc., 13-CV-8026,
Given that EA provided Plaintiff with reasonable notice of the terms and the ability to opt out of or accept the new terms, for the reasons stated above and the reasons outlined in the R & R, the Court determines that the agreement to arbitrate was not illusory.
2. Unconscionability
Judge Gold also determined that the agreement to arbitrate was not invalid on grounds on unconscionability. (R & R 18-
c. Unopposed recommendations
Plaintiff did not object to Judge Gold’s recommendations that the court (1) stay this action pending arbitration, pursuant to Section 3 of the FAA,
III. Conclusion
For the foregoing reasons, the Court adopts Judge Gold’s recommendations, and (1)grants EA’s motion to compel arbitration; (2) stays this action pending arbitration pursuant to Section 3 of the FAA; and (3) denies EA’s motion to transfer venue without prejudice to renewal if there is to be further litigation following arbitration.
SO ORDERED.
Notes
. A court may consider documents outside of the pleadings for the purposes of determining the arbitrability of a dispute. Murphy v. Canadian Imperial Bank of Commerce,
. For ease of reference, the Court refers to the copies of game packaging annexed to the Windrem Declaration by their exhibit number rather than a description of the packaging.
. Judge Gold found that the second, third, and fourth factors to determine whether an action should be dismissed in favor of arbitration were not in dispute, despite Plaintiff's earlier representations to the contrary. (R & R 6 n. 3.) There are no objections to this finding. The Court sees no clear error in Judge Gold’s analysis, and therefore adopts the R & R as to factors two, three, and four in the test. See Bano v. Union Carbide Corp.,
. A clickwrap agreement "presents the potential licensee (i.e., the end-user) 'with a message on his or her computer screen, requiring that the user manifest his or her assent to the terms of the license agreement by clicking on an icon.' ” Register.com, Inc. v. Verio, Inc.,
. "A shrinkwrap license typically involves (1) notice of a license agreement on product packaging (i.e., the shrinkwrap), (2) presentation of the full license on documents inside the package, and (3) prohibited access to the product without an express indication of acceptance.” Register.com, Inc.,
. As Judge Gold explained in the R & R, the parties disagree as to whether New York or California law applies, but the Court need not resolve this dispute because the parties have not identified any meaningful difference between the relevant laws of California and New York and appear to agree that for the purposes of the pending motion, the relevant law of.both states is substantially the same. (R & R 7 n. 4.) Plaintiff cites both New York and California law in his objection, and makes no objection as to this conclusion.
. Plaintiff's argument regarding the adequacy of consideration may well fall into the category of challenges to the contract as a whole, which — provided there is evidence to show mutual manifestation of intent to the arbitration clause — would have to be resolved by an arbitrator. See R & R 20-21 (noting that Plaintiff's argument that the Terms of Service agreements are unenforceable, because the right to online play was already acquired when the original purchase was made, was a challenged to the validity of the contract as a whole); Damato v. Time Warner Cable, Inc., No. 13-CV-994,
. Finding that the claims were subject to mandatory arbitration, Judge Gold analyzed whether the Court should stay the action pending the outcome of arbitration or dismiss the action in its entirety, as EA urges. (R & R 21.) Judge Gold recommended that the Court stay this action pending arbitration. (R & R 22.) There were no timely objections to this recommendation.
