ORDER
The plaintiff, Amanda Balschmiter (“Bal-schmiter”), filed a putative class action complaint against TD Auto Finance LLC (“TDAF”), alleging that, as a non-customer of TDAF, the auto-dialed debt-collection calls TDAF placed to her cell phone
Balschmiter filed a motion for class certification, pursuant to Federal Rule of Civil Procedure 23, on July 18, 2014. (Docket #31, #36). Balschmiter seeks to certify a class consisting of:
All persons within the United States who, on or after October 21, 2009, received a non-emergency telephone call from or on behalf of TDAF to a cellular telephone through the use of an automatic telephone dialing system or an artificial or prerecorded voice, who did not have a contractual relationship with TDAF.
(Docket # 36 at 12).
Specifically, the plaintiff requests certification under Rule 23(b)(3) and 23(b)(2) or “certifying the equitable portion ... of the case under Rule 23(b)(2) and the damages portion of the case under Rule 23(b)(3).” (Docket #36 at 26). The plaintiff requests, in the alternative (if certification under Rule 23(b) is inappropriate), that an “issues class” be certified under Rule 23(c)(4). Id. at 27. TDAF filed a brief in opposition on August 29, 2014. (Docket # 47). On September 22, 2014, Balschmiter filed a reply to TDAF’s brief in opposition (Docket #56) and her objections to the expert testimony of Dr. Debra J. Aron (“Dr. Aron”). (Docket # 54). TDAF replied to the plaintiffs objection to Dr. Aron’s testimony оn October 7, 2014. (Docket # 58). The Court will now address the plaintiffs motion for class certification.
1.1 Alleged TCPA Violations Against the Plaintiff
In April 2012, the plaintiffs boyfriend, Victor Loshek (“Loshek”), purchased a used ear; Loshek’s loan was serviced by TDAF and he was the only signatory on the loan. Loshek went into default on the loan in July 2012. In 2012 and 2013, Balschmiter called TDAF on Loshek’s behalf to make payments on the loan, inquire about due dates, etc.;
The plaintiff, after making calls to TDAF on Loshek’s behalf, began to receive autod-ialed debt-collection calls from TDAF regarding Loshek’s loan. The parties dispute whether the plaintiff gave prior express consent—or could give prior express consent, for that matter—to receive these types of calls during her conversations with TDAF. TDAF’s account notes for Loshek “reflect that Plaintiff acted on Loshek’s behalf and was designated as a ‘contact approved’ non-customer, meaning that both Plaintiff and Loshek authorized TDAF to speak with Plaintiff regarding the Loshek account.” (Docket #47 at 11). TDAF’s records also indicate that, at least for one particular number, the plaintiff gave consent to be called by TDAF at that number, and then revoked consent at a later date. Nevertheless, the plaintiff eventually changed her number in an attempt to avoid future calls, apparently to no avail.
1.2 TDAF’s Debt-Collection Practices
TDAF uses a customer account servicing system (“CASS”) to keep track of “a host of information about its relationship with its customers, including contact information, ... payment history, notes memorializing contacts with the customer, and dialing fields to list telephone numbers associated with the account.” (Docket # 47 at 13). Initially, the CASS fields are populated with information provided by customers on their credit applications. However, the fields are often updated with newer information when customer service representatives speak with customers or “contact approved” individuals.
Germane to the case at hand, the CASS has six dialer fields for telephone numbers— “Tl” through “T6”—which hold the borrower’s home, work, and cellular numbers (“Tl” to “T3”) and the co-borrower’s (if there is one) home, work, and cellular numbers (“T4” to “T6”). When autodialing customers for debt-collection, the CASS can only access the numbers in these fields. The plaintiff alleges that according to TDAF’s own policy, non-customer telephone numbers should never be entered into the autodialer fields. Those numbers may only be dialed manually, and are typically listed in the account notes.
As TDAF describes it, “contact approved” individuals—those who were noncustomers but consented to phone calls from TDAF— could end up in autodialer fields: “when TDAF identified a new number associated with an account—from a borrower, co-borrower, or contact approved—TDAF’s policy required the customer service representative to manually dial the number to obtain consent to call that number before the number was placed in an autodialed field.” (Docket # 47 at 13). Further, a “contact approved” individual’s сonsent is supposedly noted in the account notes of CASS, as well as the customer service representative’s decision to move their number into one of the autodialer fields. An individual may revoke consent, according to TDAF (and its policy), whereby the number is removed from the autodialer fields.
TDAF states that in addition to its policies regarding autodialing, it “maintains quality
The parties dispute, not surprisingly, how compliant TDAF was with its own policies for handling cell phone numbers during the class period. Compare (Docket # 36 at 6) (alleging pre-October 2013 compliance rates in two locations of 41% and 35.7%) with (Docket #47 at 26 n. 7) (“Though Plaintiff claims TDAF ha[d] a ‘41% compliance rate’ in May 2013,” that rate “reflects TDAF’s compliance with its internal policies (for example, greeting the caller properly, documenting the notes properly, following call procedures, etc.) and does not reflect ... TDAF’s rate of compliance with the TCPA”). TDAF does note that “[o]nce cell phone policy compliance was tracked separately from other data, TDAF consistently observed a 94% compliance rate.” (Docket # 47 at 14),
1.3 Balschmiter’s Cell Phone Numbers in TDAF’s CASS
As part of discovery TDAF produced a list of all of the telephone numbers it autodialed during the class period. Both of the cellular telephone numbers the plaintiff alleges received autodialed calls in violation of the TCPA were on that list. Further “TDAF customer Victor Loshek’s account records show that a cellular telephone number belonging to Plaintiff was moved by TDAF ... into the T1 dialer field of Mr. Loshek’s account,” subjecting her to autodialed debt-collection calls. (Docket # 36 at 6). Again, as noted above, the parties dispute whether Balschmiter consented to—or could ever consent to—receiving the calls at issue.
2. OVERVIEW OF THE TCPA AND CLASS CERTIFICATION
2.1 The TCPA
The TCPA was enacted in 1991 “to address telephone marketing calls and certain telemarketing practices that Congress found to be an invasion of consumer privacy.” Jamison v. First Credit Servs.,
In the debLeollection context, autodialed calls to “wireless numbers provided by the called party in connection with an existing debt are made with the ‘prior express consent’ of the called party” and, therefore, are permissible. 2008 TCPA Order ¶ 9. The FCC elaborated that “the provision of a cell phone number to a creditor, e.g., as part of a credit application, reasonably evidences prior express consent by the cell phone subscriber to be contacted at that number regarding the debt.” Id.
The FCC’s 2008 TCPA Order emphasized, however, that “prior express consent is deemed to be granted only if the wireless number was provided by the consumer to the creditor, and that such number was provided during the transaction that resulted in the debt owed." 2008 TCPA Order ¶ 10 (emphasis added); see also Nigro v. Mercantile Adjustment Bureau,
Further, the creditor carries the burden of demonstrating that the consumer provided
2.2 Class Certification
Class action litigation is “an exception to the usual rule that litigation is conducted by and on behalf of the individual named parties only.” Califano v. Yamasaki,
“Rule 23 does not set forth a mere pleading standard,” however. Wal-Mart Stores, Inc. v. Dukes, — U.S. -,
While a district court “should not turn the class certification proceedings into a dress rehearsal for the trial on the merits,” id., granting class certificatiоn is appropriate “only if, ‘after a rigorous analysis,’ the trial court is satisfied that the requirements of Rule 23 have been met.” Jamie S.,
The Court will now turn to the implied and express requirements of Rule 23.
2.2.1 Implied Requirement of Ascertainability
As earlier noted, “[o]ne threshold requirement is not mentioned in Rule 23, but is implicit in the analysis: that is, the plaintiff must demonstrate that the proposed class is ‘adequately defined and clearly ascertainable.’ ” Bussey v. Macon Cty. Greyhound Park, Inc.,
The ascertainability requirement serves several important objectives. First, it eliminates serious administrative burdens that are incongruous with the efficiencies expected in a class action by insisting on the easy identification of class members. Second, it protects absent class members by facilitating the best notice practicable under Rule 23(c)(2) in a Rule 23(b)(3) action. Third, it protects defendants by ensuring that those persons who will be bound by the final judgment are clearly identifiable.
Marcus,
In light of the foregoing, “[c]lass ascertainability is ‘an essential prerequisite of a class action, at least with respect to actions under Rule 23(b)(3).’ ” Bayer,
“A plaintiff may not merely propose a method of ascertaining a class without any evidentiary support that the method will be successful.” Bayer,
Ascertainability is inexorably tied with the plaintiffs class definition. See Alliance to End Repression v. Rochford,
Minor overbreadth problems “that do not call into question the validity of the class as a whole” are best served by “not denyfing] class certification entirely but [instead allowing amendment of] the class definition as needed to correct for the overbreadth.” Suchanek v. Sturm Foods,
2.2.2 Rule 23(a) Requirements
2.2.2.1 Numerosity
The first requirement of Rule 23(a) is that a class be “so numerous that joinder of all
2.2.2.2 Commonality
The second requirement of Rule 23(a) is that “questions of law or fact common to the class” exist. Fed.R.Civ.P. 23(a)(2). “Commonality requires the plaintiff to demonstrate that the class members ‘have suffered the same injury,’” which “does not mean merely that they have all suffered a violation of the same provision of law.” Dukes,
2.2.2.3 Typicality
The third requirement of Rule 23(a) is that “the claims or defenses of the representative parties are typical of the claims or defenses of the class.” Fed.R.Civ.P. 23(a)(3). Typicality means that the class’s claims “arise[ ] from the same event or practice or course of conduct that gives rise to the claims of the other class members and ... [the] claims are based on the same legal theory.” Rosario v. Livaditis,
2.2.2.4 Adequacy of Representation
The final requirement of Rule 23(a) is that “the representative parties will fairly and adequately protect the interests of the class.” Fed.R.Civ.P. 23(a)(4). While the adequacy and typicality requirements “tend[ ] to merge,” Amchem Prods., Inc. v. Windsor,
2.2.3 Rule 23(b)(3) Requirements
Rule 23(b)(3) certification is appropriate when “the court finds that the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fаirly and efficiently adjudicating the controversy.” Fed.R.Civ.P. 23(b)(3). In short, the plaintiff must show predominance and superiority.
2.2.3.1 Predominance
The predominance requirement “goes to the efficiency of a class action as an alternative to individual suits.” Parko v. Shell Oil Co.,
Further, predominance is “a qualitative rather than a quantitative concept. It is not determined by simply counting noses: that is, determining whether there are more common issues or more individual issues, regardless of relative importance.” Parko,
2.2.3.2 Superiority
The second requirement under Rule 23(b)(3), superiority, is intended to ensure that elasswide resolution truly would be an improvement over individual litigation. Thus, superiority, along with predominance, are intended “to cover eases in which a class action would achieve economies of time, effort, and expense, and promote uniformity of decision as to persons similarly situated, without sacrificing procedural fairness or bringing about other undesirable results.” Amchem,
2.2.4 Rule 23(b)(2) Certification Is Unavailable
The plaintiff requests certification under Rule 23(b)(2) in addition to, or in lieu of, certification under Rule 23(b)(3). (Docket #36 at 26). The Court can dispense with this request at the outset. Rule 23(b)(2) is unavailable in the instant case because in Dukes, the Supreme Court held that “claims for individualized relief ... do not satisfy the Rule.” Dukes,
Here, the TCPA provides statutory damages for each offense of the TCPA Thus, permitting certification under Rule 23(b)(2) in TCPA cases would impermissibly allow “the monetary tail to wag[] the injunction dog.” In re Allstate Ins. Co.,
2.2.5 Rule 23(c)(4) Requirements
Rule 23(c)(4) provides “[w]hen appropriate, an action may be brought or maintained as a class action with respect to particular issues.” Fed.R.Civ.P. 23(c)(4). The Seventh Circuit described this type of certification in Carnegie v. Household Intern., Inc.,
However, “Rule 23(c)(4)(A) does not create, in addition to the three types of class actions enumerated in Rule 23(b), a fourth type, the ‘issue’ class action.” In re Gen. Motors Corp. Dex-Cool Prods. Liab. Litig.,
3. DISCUSSION
The Court will first determine if prior express consent can be resolved on a elass-wide basis. Then, the Court will analyze the
3.1 The TCPA’s Prior Express Consent Requirement
Despite the FCC’s 2008 TCPA Order explaining who may give prior express consent to receive autodialed debt-collection calls, which seems to hold that only the debtor can provide prior express consent—and, only during the transaction that gave rise to the debt—the law on this subject is far from clear.
It is no surprise then that the parties have spilled a lot of ink on the subject. In order to determine if prior express consent is capable of classwide resolution, the Court must delve into the merits of the parties’ arguments and the relevant law. The Court will “take a рeek at the merits” because, as the parties argue, resolution bears directly on Rule 23 matters.
The plaintiff asserts that “the TCPA does not permit a defendant to obtain prior express consent to autodial non-customers [for debt-collection purposes] at all.” (Docket # 36 at 2). So, the argument goes, the FCC has implicitly established a non-customer/eustomer dichotomy under the law. (Docket # 56 at 7) (arguing that “prior express consent must be obtained from ‘the consumer’—not ‘a consumer’ or ‘any consumer,’ but ‘the consumer’—whose account the debt collector is calling about”). Additionally, the plaintiff argues that the relevant transaction for purposes of prior express consent under the TCPA “is the origination of the loan or debt, and only the origination of the debt.” Id. at 21. Thus, “[s]ome later encounter relating to the original transaction, even if it involved a caller providing a cell phone number, does not constitute prior ex
The defendant argues, conversely, that the plaintiffs customer/non-customer dichotomy is “predicated on a misreading of the law,” because “neither the text of the TCPA, [nor] the FCC’s rulings, nor the case law make [such a] distinction.” (Docket # 47 at 22). Instead, the defendant argues that the FCC’s amicus letter brief in Nigro—citing language in a 2012 FCC Order relating to the TCPA— “reaffirmed that a noncustomer can verbally give consent to be autodialed.” (Docket # 47 at 23); see FCC Letter Brief as Amicus Curiae at 10, Nigro v. Mercantile Adjustment Bureau,
The Court notes, at the outset, that the plaintiffs argument that the origination of the debt is the only time a consumer may provide prior express consent remains an open question. The FCC’s rulings do not expressly state that a consumer could never consent to debt collection calls on a number provided to the creditor after the origination of the debt, and at least one court has held otherwise. See Sartori v. Susan C. Little & Assoc., P.A.,
The language of the 2008 TCPA Order cuts against the plaintiffs argument—namely, the meaning of the phrase “during the transaction that resulted in the debt owed.” 2008 TCPA Order ¶ 10. One definition of “transaction” is: “the act or process of doing business with another person, company, etc.” Merriam-Webster's Online Dictionary, available at http://www.merriam-webster.com/ dietionary/transaction.
The plaintiffs interpretation also appears to conflict with the 2008 TCPA Order’s use of the phrases “in connection with an existing debt” and “regarding the debt”; both phras
Finally, nowhere in the 2008 TCPA Order does the FCC state particular records must be produced to show the consumer provided prior express consent, as the plaintiff suggests. Instead the 2008 TCPA Order merely provides examples of records that could be used. See 2008 TCPA Order ¶ 10 (stating that records “such as purchase agreements, sales slips, and credit applications” can prove consent);
In light of the foregoing, the Court cannot agree that provision of a cell phone number to a creditor at a time other than during the origination of the debt could never suffice to show prior express consent. See Meyer v. Portfolio Recovery Assocs., LLC,
Thus, the Court must address the much larger question before it. To wit: Can a non-debtor provide prior express consent to receive autodialed debt-collection calls regarding another person’s debt? A question the plaintiff urges the Court to answer in the negative. The Court now turns to that question.
At the outset, the Court notes that the plaintiffs argument that “[i]t would be the rare individual who would knowingly consent to receive automated calls on his or her cell phone about someone else’s debt” is well taken. (Docket # 56 at 8). Indeed, the Second Circuit issued an opinion—after full briefing on class certification here—that appears to support the plaintiffs position in this ease. In Nigro, after soliciting an ami-cus letter brief from the FCC, the Second Circuit held that a non-dеbtor who called on behalf of a debtor—and in the process voluntarily gave his cell phone number to the creditor (without limitation)—did not consent to automated calls regarding the debt. Nig-ro, at 806-07.
In reversing the district court, the Second Circuit essentially restated the substance of the FCC’s amicus letter, which in large part merely echoed the emphasis in the 2008 TCPA Order that a consumer provides prior express consent only if the wireless number is “provided during the transaction that resulted in the debt owed.” Id. at 805. Thus, the Court held that Nigro did not consent because his number was not provided during the transaction that gave rise to the debt. Id. at 806-07 (noting that Nigro “provided his number long after the debt was incurred and wаs not in any way responsible for—or even fully aware of—the debt”). Additionally, and for the same reason, the court found that Nigro was not a “consumer,”
Standing alone, Nigro could be read, quite reasonably, to imply that Nigro could not have given consent to receive autodialed calls even if he had expressly stated as much when he called the power company to terminate the service. However, the FCC’s letter brief, solicited by the Second Circuit, does not foreclose this possibility. The Court is permitted to give deference to the FCC’s amicus letter brief, “to the extent it has the power to persuade.” Black v. Educ. Credit Mgmt. Corp.,
First, as the defendant states, the Nigro case presented the FCC with an opportunity to expressly state that a non-debtor could never consent to receiving debt collection calls regarding another person’s debt. But it did not.
While the letter reiterates much of the discussion above, it also states, pursuant to its 2012 TCPA Order, that “[t]he provision of telephone number is not the only method of conveying prior express consent to receive debt collection calls. An individual may, for example, provide such consent by means of written or oral communication.” FCC Letter Brief at 10. In the Court’s view, the FCC’s use of “individual” instead of “the consumer,” cannot be reconciled with the plaintiffs position.
The FCC’s amicus letter also notes that “[a]n individual’s consent, once obtained, is ‘not unlimited.’ ” FCC Letter Brief at 4. The scope of the consent is based upon the facts of each situation. Id. (citing In re GroupMe, 29 F.C.C. Rcd 3442, 3446 ¶ 11). Applying the foregoing to the Nigro facts, the FCC stated that “voluntary provision of his cellular telephone number ... for the ‘limited purpose’ of service termination did not convey his consent to receive calls ‘that go beyond th[at] limited purpose.’” FCC Letter Brief at 9 (quoting 2012 TCPA Order, 27 F.C.C. Red. 1830, 1839-40 ¶ 25).
The FCC’s language, above, sheds little light on the question before the Cоurt; if anything, it merely makes things murkier. Namely, if Nigro called for a purpose other than closing the account, say to make a payment, would that: (1) be “a transaction” or part of “the transaction”; (2) constitute prior express consent; (3) be evidence that he “provide[d] consent by means of ... [an] oral communication”; (4) be evidence that he “otherwise had responsibility for [the] debt”; or (5) constitute “other evidence showing Nigro consented to the debt collection calls at issue?” See generally FCC Letter Brief.
The Court need not answer any of these questions at this juncture. It is enough that they exist, even after the FCC’s amicus letter brief in Nigro. Taken together with the unsettled jurisprudence regarding consent under the TCPA,
To be clear, the Court is not ruling that TDAF can or will ultimately succeed on the merits of its arguments. That is a decision best left for determination after class certifi
3.2 The Plaintiffs Motion to Exclude Dr. Aron’s Testimony
Prior to conducting its Rule 23 analysis, the Court must address the plaintiffs objections to the testimony of Dr. Aron. District courts, as gatekeepers, must “ensure the reliability and relevancy of expert testimony.” Kumho Tire Co., Ltd. v. Carmichael,
“Under Rule 702 and Daubert v. Merrell Dow Pharmaceuticals Inc.,
Turning to the specifics the Court is charged with then, “the [Court] must ascertain whether the expert is qualified, whether his or her methodology is scientifically reliable, and whether the testimony will ‘assist the trier of fact to understand the evidence or to determine a fact in issue.’ ” Bielskis v. Louisville Ladder, Inc.,
The plaintiff has objected to Dr. Aron’s testimony regarding the reliability of the plaintiffs proposed method—using reverse lookups—to ascei’tain class members’ identities from a list of cell phone numbers. Dr. Aron’s testimony, in summary, asserts that the plaintiffs procedure for ascertaining class members “would lead to substantial errors of both over-inclusion and exclusion that could significantly exceed the number of correctly-identified class members according to Plaintiffs theory of liability.” (Docket # 54 at 9). She reaches this conclusion by utilizing a mathematical formula that uses as its variables: (1) “sample” error rates in reverse lookup providers; and (2) the potential percentage of individuals that were called by TDAF who ultimately end up in the class (according to the plaintiffs theory of the case). (Docket # 58 at 7).
Before turning to its Daubert analysis, the Court will briefly summarize the plaintiffs objections to Dr. Aron. The plaintiff alleges that: (1) “Dr. Aron’s opinion is not based on specialized knowledge, but instead on an ad hoc and cursory investigation of the topic,” (Docket # 54 at 2-3); (2) her opinion uses conjecture and not “verifiable, reliable data,” id. at 3; and (3) the formula she uses to calculate potential error rates “is wholly reliant on its data inputs in order to be valid,
A court is to “consider a proposed expert’s full range of practical experience as well as academic or technical training.” Smith v. Ford Motor Co.,
Dr. Aron has a Ph.D in economics from Northwestern. (Docket #44 at 20). Her experience is in the general area of telecommunications and her research and consulting work focuses on “telecommunication issues, the economics of regulation, innovation, incentives, and pricing”; she has published articles on those subjects in various peer-reviewed journals. Id. at 2.
The plaintiff seizes on Dr. Aron’s general telecommunication experience, and the fact that she has “never performed a reverse look-up beyond a few isolated names,” as evidence that her “specialized knowledge” is not meaningful to the question presented to her. (Docket # 54 at 4). Namely, “anyone could duplicate Dr. Aron’s concrete ‘research’ into reverse lookup services with a few hours and access to a computer.” Id. The defendant responds by characterizing this argument as “nonsensical.” (Docket # 58 at 10). The Court agrees.
The fact that Dr. Aron has not performed extensive lookups herself does not mean that she is unqualified to opine on ascertainability issues. See NutraSweet v. X-L Eng’g Co.,
The plaintiffs last two arguments— that Dr. Aron uses unreliable data and conjecture and, thus, her formula is “junk in junk out”—are equally unavailing. To begin, both of the plaintiffs arguments rest on the observation that “[t]o be of any assistance to the Court, an expert opinion would need to demonstrate reliably how large the errors are, and to what extent those errors will impact the ultimate result,” id. at 9, and the conclusion that Dr. Aron’s model is not reliable because the “input variables can only be guessed at.” Id. at 8. To be sure, “[a]n expert must offer good reason to think that [her] approach produces an accurate estimate.” Zenith,
Dr. Aron’s testimony is not unreliable, does not rest on a faulty premise, nor does it employ flawed methodology. First, both parties concede that none of the reverse lookup providers publish data on the accuracy of their services. Indeed, the plaintiffs own expert merely offered a guess that 20% of the results would be inaccurate and that the percentage might go up for those default
Second, the plaintiffs objection to the over-inclusive and under-inclusive errors projected by Dr. Aron’s formula (the other variable) obscures a larger issue. Namely, the plaintiff has failed to produce evidence to show that these errors would not occur. In fact, the plaintiff has not produced any evidence showing that—for a sample of the list—her methodology is accuratе. Left with imperfect information, Dr. Aon again provided three sample percentages and projected the overall reliability of the names that the plaintiffs methodology would produce. Again, the plaintiff does not question Dr. A’on’s formula, but only that its results are not helpful because no one knows the correct data points. This is an untenable position. The plaintiff cannot claim to have an accurate methodology, with no evidence in support of that claim, while simultaneously decrying the defendant’s expert for attempting to quantify possible outcomes based on the limited information that does exist.
To be sure, “[ejxperts commonly extrapolate from existing data. But nothing in either Daubert or the Federal Rules of Evidence requires a district court to admit opinion evidence which is connected to exists ing data only by the ipse dixit of the expert.” Gen. Elec. Co. v. Joiner,
3.3 Class Action Requirements 3.3.1 Implied Requirement of Ascertainability
The Court has serious reservations about the plaintiffs method to ascertain the putative class members. Ascertainability in this ease is about “identifying and providing notice to the class members as individuals, not merely numbers on a list.” Smith v. Microsoft Corp.,
Therefore, “new persons who do not belong in the class might now own numbers encompassed by the class, and persons who should be in the class may no longer own the number.” Microsoft,
Jamison, which the plaintiff goes to great lengths to distinguish, involved a class that only covеred “four years-worth of alleged telephone calls” and the court found reverse-lookups insufficient because “[t]he current subscribers of the cellphone numbers that were called over that period are likely not to be the same people as who were the subscribers when the calls were made.” Jamison,
The death knell for the plaintiffs case is that the Court was unable to find any decision involving such a large window of time where ascertainability was met solely based on reverse-lookups. See, e.g., Stemple v. QC Holdings, No. 12-cv-01997-BAS(WVG),
The plaintiffs attempts to analogize the instant case to Birchmeier v. Caribbean Cruise Line, Inc.,
In light of the foregoing, the Court must find that the class is not ascertainable. See Bayer,
3.3.2 Numerosity
The plaintiff has not specified how many individuals will be in the class. However, “a class can be certified without determination of its size, so long as it’s reasonable to believe it large enough to make joinder impracticable.” Arnold Chapman and Paldo Sign & Display Co. v. Wagener Equities Inc.,
3.3.3 Commonality and Typicality
The plaintiff submits that the class-wide common issues in this case are: (1) “whether automated calls by TDAF to non-customers are in violation of the TCPA”; (2) “under what circumstances, if any, may a non-customer provide ‘prior exрress consent’ to be called by TDAF via automated means”; (3) “whether ... class members are entitled to statutory damages under the TCPA”; and (4) if TDAF’s calls do violate the TCPA, were “TDAF’s calling activities ... ‘willful’ or ‘knowing’ violations of the TCPA,” entitling
First, the Court notes that “[t]he commonality requirement is generally satisfied by a common nucleus of operative facts.” Thompson v. Ret. Plan for Emps. of S.C. Johnson & Sons, Inc.,
Typicality is also not a demanding standard. It merely requires that the representative parties’ claims and defenses are typical of the class members. Fed.R.Civ.P. 23(a)(3). The plaintiffs claims are for TCPA violations and the class’s claims will surely be the same; thus, typicality is met as to the claims. The defendant asserts that because “TDAF can assert a host of unique defenses” against the plaintiff, howеver, typicality is not met. Those defenses relate to the plaintiffs inability to recall certain wireless numbers, whether she gave consent, and the fact that she does not pay the bill for her current phone number.
The defendant’s argument is both confusing and misapprehends typicality. Namely, the defendant offers no explanation why the purported defenses it will raise against the plaintiff are unique to her only and will not be typical of the class. Conversely, the Court finds that it is eminently likely that the defenses the defendant references will be typical of the class. “Typical of the class” does not mean “identical across the class,” as the defendant appears to suggest. The defendant, at bottom, is really arguing that the “factual circumstances” will vary across the class. This is, of course, largely inevitable in class litigation and is largely irrelevant unless the plaintiffs claims and defenses are so unique—because of these factual distinctions—that the plaintiffs interest are not aligned with the interests of the class. The Court finds nothing to suggest that is the case, here. Thus, the Court finds the typicality requirement has been met.
3.3.4 Adequacy
Adequacy is not contested by the parties, so the Court need not delve much into this requirement. There is no evidence before the Court that the plaintiffs credibility is at issue, that conflicts exist between the plaintiff and potential class members, or that class counsel is inadequate. To the extent that the defendant implies that the plaintiff lacks credibility because she cannot remember some of her phone numbers or has given inconsistent testimony, the Court finds that implication unpersuasive. See Birchmeier, 302 F.R.D. at 252 (“There is no requirement for a class representative to research or keep notes on her claims, nor do defendants cite a case suggesting such a requirement.”); CE Design Ltd. v. King Architectural Metals, Inc.,
3.3.5 Predominance
While the plaintiff has attempted to identify the common questions across the class, which are noted above, the Court finds it necessary to clarify a few points. First, while the plaintiff poses four common questions, the first two questions essentially ask the same thing: did the autodialed calls to putative class members violate the TCPA because the class members could not, or did not, provide prior express consent. Second,
To analyze predominance, the Court must key on “the substantive elements of [the plaintiffs] cause of action and inquire into the proof necessary for the various elements.” Simer v. Rios,
First, resolution of the first element, that the class members were called by TDAF, requires no individualized proof. It is a common question because TDAF’s records are sufficient to establish this element of the class’s TCPA claim. Indeed, during discovery the autodialed call list was provided and then winnowed down by the plaintiff to only cell phone numbers. Second, TDAF concedes that all of the calls during the class period were made using an autodialer, so no proof is necessary on that issue. Third, “[i]t is well established that the presence of individualized questions regarding damages does not prevent certification under Rule 23(b)(3).” Messner,
Accordingly, the remaining question before the Court is whether the individual question of prior express consent will predominate over the issues common to the class. Whether the predominance requirement can be met is often outcome determinative in TCPA litigation. See Jamison,
Turning to the instant case, the Court finds it possible—indeed likely—that determining whether members of the class provided prior express consent would involve individualized inquiries. This is an inevitable consequence of the Court’s earlier discussion of prior express consent: namely, that the Court was not convinced that a consumer could never consent to autodialed calls regarding another individual’s debt.
Whether cоnsent could be given, was given, or was given only in a limited fashion will—as the FCC’s letter brief explained— “depend on the facts of each situation.” FCC Letter Brief at 4. Consequently, these individualized inquiries could involve a review of TDAF’s CASS system for evidence of consent, testimony by the class member regarding the scope and nature of his or her communications with TDAF—including whether purported consent was circumscribed by the circumstances of the call or by the class member expressly limiting the scope, and the production of other evidence
However, the Court’s determination that individual inquires into consent may be necessary does not, ipso facto, prove that issues of consent will predominate. The Jamison court suggested that “issues of individualized consent predominate when a defendant sets forth specific evidence showing that a significant percentage of the putative class consented to receiving calls on their cellphone,” but will not predominate if a defendant “only make[s] vague assertions about consent” that lack evidentiary support.
The defendant argues that the instant ease is analogous to Jamison, where the court—according to the defendant, that is— “found that an affidavit of an employee demonstrating that it is common to obtain verbal consent, and to only note such numbers in unsearchable ‘notes’ field of defendant’s systems, was sufficient evidence that it elicited consent to call a large percentage of the potential class members.” (Docket #47 at 25). However, the defendant’s argument grossly misrepresents the Jamison court’s predominance determination.
In Jamison, the plaintiff filed a TCPA class action against a debt-collector (working on behalf of Honda); due to limitations in Honda’s databases, wireless numbers were not transferred to the debt-collector when customers defaulted. Jamison,
Here, the defendant has not provided similar evidence that a large portion of the class consented to receiving calls on them cell phones. Indeed, the defendant refused to respond to a discovery request by the plaintiff to provide evidence of consent for any other autodialed numbers on the class list. (Docket # 36 at 6 n. 1). However, the Court cannot ignore: (1) that the nаmed plaintiffs contact with TDAF involves issues of consent; (2) TDAF had a policy of asking for permission to contact individuals before placing their number in an autodialer field; (3) that plaintiff has argued that her claim is typical of the class; and (4) that TDAF may have obtained the numbers at issue under differing circumstances, see Connelly,
As articulated by the Fifth Circuit, if consent is at issue, “plaintiffs must advance a viable theory employing generalized proof to establish liability with respect to the сlass involved, and it means too that district courts must only certify class actions filed under the TCPA when such a theory has been advanced.” Gene & Gene,
The plaintiffs sole reliance on the theory that no member of the class could ever consent effectively torpedos her ability to prove that individual consent issues will not predominate;
Moreover, the Court’s determination that individual consent issues will predominate has nothing to do with the merits of putative class members claims. Every member of the class may ultimately prove consent was absent or none of them may. The predominance inquiry does not train on the answers to individual or class-wide questions, but whether those questions are susceptible of class-wide proof through common—as opposed to individualized—evidence. See Messner,
3.3.6 Superiority
The plaintiff argues that this case “is a textbook example of a situation where the class action vehicle is superior.” (Docket # 36 at 25). According to the plaintiff, that is because the small amount of damages per plaintiff, coupled with automated calls made by the thousands, makes adjudication of individual suits inefficient and unlikely. Id.
The defendant argues, conversely, that the TCPA ineentivizes individual claims by providing statutory damages of $500 for each negligent violations and $1500 for willful violations. (Docket #47 at 31). In addition, the defendant argues that maintaining the class action will become unmanageable because of individualized inquiries into damages.
The defendant’s arguments are unavailing. With respect to the TCPA incentivizing indi
4. CONCLUSION
With the benefit of the foregoing analysis, the Court is obliged to deny the plaintiffs motion for class certification. The putative class is not ascertainable and the individual issues of consent would predominate over issues common to the class. Further, because prior express consent is an individualized issue unfit for classwide resolution, certification under Rule 23(c)(4) must be denied as well.
Accordingly,
IT IS ORDERED that the plaintiffs motion for class certification (Docket #31) be and the same is hereby DENIED; and
IT IS FURTHER ORDERED that the plaintiffs motion to exclude the testimony of Dr. Aron (Docket # 54) be and the same is hereby DENIED.
Notes
. As will be discussed further in the next section, the calls were related to a debt owed by Bal-schmiter’s boyfriend, Victor Loshek. (Docket # 36 at 8).
. The Court’s recitation of the facts is drawn from the parties’ briefs and myriad other submissions related to the plaintiff’s motion for class certification. For the sake of brevity, the Court will not cite to the record in this section, except when quoting the parties’ filings.
. The plaintiff alleges violations of the TCPA for calls made by TDAF to two cell phone numbers she used. (Docket # 36 at 8 n. 3). The defendant has produced evidence that the plaintiff called TDAF, just in 2013, from four different cell phone numbers, some of which she does not recall. (Docket # 47 at 47-48). For purposes of this order, this is a distinction without a differеnce, because receiving autodialed debt-collection calls on any one of those numbers is sufficient to allege a TCPA violation.
. The Court is bound by all of the FCC's final orders relating to the TCPA. See CE Design, Ltd. v. Prism Bus. Media, Inc.,
. The defendant’s brief quotes Jamison for the proposition that ascertainability requires clear and convincing evidence. (Docket # 47 at 15); see Jamison,
. See, for example, Mais v. Gulf Coast Collection Bureau,
Much of the confusion is directly attributable to the FCC's own guidance on the TCPA, which appears to be allergic to brevity and clarity, see, e.g., Baird v. Sabre, Inc.,
Over time, as the FCC and the courts have interpreted the TCPA, business models and ways of communicating with consumers have also changed. As a result, the rules have become complex and unclear.
Indeed, the problems caused by this lack of clarity are evidenced by an increasing number of TCPA-related law suits and a growing backlog of petitions pending at the FCC.
That is why the FCC needs to address this inventory of petitions as soon as possible. Through this process, the FCC has the opportunity to answer important questions and provide much needed guidance on a variety of TCPA issues, including ... whether there is liability for calls made to reassigned phone numbers, whether consent can be obtained through intermediaries, [and] whether consent can be inferred from consumer behavior or social norms.... Tackling this backlog in a comprehensive manner will help restore certainty ... The FCC also needs to take a hard look at its own precedent. Some of these prior interpretations of the TCPA, while well-fiaean-ing, may have contributed to the complexity by enlarging the scope of potential violations.
See Michael O’Reilly, TCPA: It is Time to Provide Clarity, Official FCC Blog, http://www.fcc.gov/ blog/tcpa-it-time-provide-clarity (March 25, 2014).
. The parties have attempted to tee up resolution of this issue on the merits by extensively briefing it at the class certification stage. (See Docket #47 at 25) (arguing that the plaintiff's class certification motion "relies on the merits of ... [a] fundamental legal argument” and thus the Court must address the merits to determine if the requirements of Rule 23 are satisfied); (Docket #56 at 3, 13) (arguing, on the merits, that the defendant “has no valid prior express consent defenses” classwide and thus this case is distinguishable from decisions that hold individualized defenses precluded class certification). Delving into the merits is permissible when the parties’ arguments effectively "tie the judge’s hands by making allegations relevant to both the merits and class certification.” Szabo,
. See also In re Enron Creditors Recovery Corp.,
Both Webster’s and Black’s define the word "transaction" in extremely broad terms. Black’s Law Dictionary explains that a "transaction” is: "The act or instance of conducting business or other dealings”; "Something performed or carried out; a business agreement or exchange”; and even more broadly as “Any activity involving two or more persons.” Black's Law Dictionary 1535 (8th ed. 1999). Likewise, Webster’s states that a "transaction” is, in relevant part, "something that is transacted, esp. a business agreement,” and further defines "transact” as "to carry on or conduct (business negotiations, etc.) to a conclusion or settlement.” Webster’s College Dictionary 1415 (1991).
. The Second Circuit left open the possibility that the word "transaction” could be read in such a way. See Nigro, at 807 n. 4. The Court stated:
We do not decide what the outcome would be if a consumer were to open an account with a creditor and initially provide only his home phone number but later ... provide a wireless number. Whether a subsequently given phone number is given as part of a continuing ‘transaction,’ or a transaction separate from the initial one that ‘resulted in the debt owed,’ is a question for future courts. Here, Nigro sought to close the account, not service it. In no sense was he incurring a debt.
Id.
. The Court does note that the documents the FCC lists are all typically provided at the origination of a debt. However, drawing substantive conclusions from its choice of examples would be ill-advised.
. The Ninth Circuit’s opinion in Meyer is quite telling, considering that the opinion was later amended to remove language supportive of the plaintiff’s position. See Meyer v. Portfolio Recovery Assocs., LLC,
. The FCC’s amicus letter did not actually state that under the TCPA, Nigro was also not the "consumer.” This is probably in part because the question posed by the Court to the FCC already presupposed the answer was "no.” See FCC Letter Brief at 2 (beginning the question presented to the FCC by еxplicitly stating that the person referred to in the question "is not a consumer”). Instead, the FCC suggested that "because Nigro did not supply his cellular number during 'the transaction that resulted in the debt owed,' ” the Court need not reach whether the case involved the provision of a cellular number "by the consumer to the creditor.” Id. at 9 n. 3.
. The Court declines to give tire amicus letter Chevron deference, as the plaintiff requests. See Chevron, U.S.A., Inc. v. Natural Res. Def. Council,
. To be sure, the FCC’s letter cannot—as a precedential matter—-trump the plain language of its final orders on the TCPA. Whether it actually does so—or is merely an application of its 2012 rulemaking—is not for this Court to decide.
. The FCC raises a related concept—“actual or apparent authority”—without making a formal finding in its 2014 TCPA ruling. See In re GroupMe, Inc./Skype Commc’ns S.A.R.L. Petition, 29 F.C.C. Rcd. 3442 ¶ 14 n. 34 (2014) ("To the extent that comments are intended to suggest that we should interpret the TCPA as permitting someone other than the consumer, such as someone claiming actual or apparent authority, to provide prior express consent of the consumer, we make no such finding.”). The FCC notes that "[aiddressing the issue may require consideration of agency and guardianship principles ... to determine what may constitute a consumer’s prior express consent." Id.
. Notably, a handful of district courts have granted motions to stay TCPA cases involving "prior express consent” pursuant to the primary jurisdiction doctrine; the courts have done so in light of the many pending petitions before the FCC, some bearing directly on prior express consent to receive debt collection calls. See, e.g., Gusman v. Comcast Corp., No. 13-CV-1049,
. Financial hardship may also force an individual to change numbers. The Court is mindful that the class period in the instant case also happens to coincide with the post-2008 economic downturn; perhaps this makes the likelihood of changed wireless numbers even higher.
. This rule is based, presumably, on the 2008 TCPA Order, which stated that "the burden will be on the creditor to show that it obtained the necessary prior express consent.” 2008 TCPA Order V 10. The Court notes that the Jamison predominance "rule” might impermissibly shift the burden to the defendant to prove that individual questions of consent will predominate over questions common to the class. To wit, such a rule appears to flip Rule 23(b)(3)'s predominance requirement on its head, runs afoul of voluminous precedent holding that "only plaintiffs bear the burden of satisfying Rule 23's requirements,” and ignores "that a defendant is not required to present evidence to defeat class certification.” Messner, 669 F.3d at 813, 814.
. It is worth pointing out, as well, that the plaintiffs theory that consent is absent across the class, coupled with the class definition before the Court, treads close to a fail safe class. See Mess-ner,
