II. Standard of Review...7
III. Jurisdiction...7
IV. Analysis...8
A. Whether plaintiffs have adequately alleged damages for nine of their eleven claims...9
1. Plaintiffs must allege actual damages for nine of their causes of action...9
2. Four theories of actual damages...11
B. Whether the parties' contractual relationship bars plaintiffs' tort claims...17
C. Whether plaintiffs have pled in the alternative an unjust enrichment claim...25
D. Whether plaintiffs have alleged an unlawful trade practice under the D.C. Consumer Protection Procedures Act...25
E. Whether insurance companies are exempt from civil liability for data breaches under the Maryland Consumer Protection Act...26
V. Conclusion...27
In May 2015, the District of Columbia-area health insurer CareFirst announced that it had suffered a data breach that compromised the personal information of millions of its policyholders. Plaintiffs in this putative class action are among those whose data was accessed. They seek compensation for the breach through both tort- and contract-based claims under District of Columbia law, as well as statutory claims under several D.C., Maryland, and Virginia consumer-protection laws.
Common to all of plaintiffs' claims is the assertion that they have been injured by CareFirst's failure to protect their personal information from exposure. The alleged injuries do not, for the most part, involve actual misuse of their personal information. Plaintiffs instead claim that the data breach resulted in an increased risk of identity theft and the need for prophylactic expenditures-on credit monitoring services and the like-to reduce that risk. They also contend that CareFirst's failure to protect their personal information resulted in a contractual injury because they did not receive the full value of the policies they purchased. And they say they have suffered emotional distress in dealing with the breach.
The Court previously dismissed plaintiffs' claims for lack of Article III standing, finding that they had failed to allege a non-speculative injury-in-fact. The D.C. Circuit reversed and remanded. CareFirst now moves to dismiss the operative second amended complaint under Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim.
The Court will grant the motion in large part. After briefly recounting the factual and procedural background, the Court will begin by confirming that it has diversity jurisdiction over the case pursuant to the Class Action Fairness Act,
At the end of the day, the Court will dismiss all of plaintiffs' claims except for a breach of contract claim and a Maryland Consumer Protection Act claim brought by the only two plaintiffs (Kurt and Connie Tringler of Maryland) who have plausibly alleged actual misuse of personal information resulting from the data breach. In reaching this outcome, the Court acknowledges the difficulty of applying traditional tort and contract principles in the contemporary context of data security. It also recognizes that courts across the country have divided on a number of important legal issues that frequently arise in data breach litigation. The Court has attempted to illuminate some of these divisions in this opinion.
I. Background
Seven plaintiffs bring this putative class action against CareFirst and certain of its affiliates doing business in the District of Columbia, Maryland, and Virginia. Second Am. Class Action Compl. ("SAC"), ECF No. 9.
Plaintiffs initiated this action shortly after learning of the data breach and filed the operative second amended complaint in July 2015. They bring eleven claims: breach of contract (Count I), negligence (Count II), violation of the District of Columbia Consumer Protection Procedures Act (Count III), violation of the District of Columbia Data Breach Notification Statute (Count IV), violation of the Maryland Consumer Protection Act (Count V), violation of the Virginia Consumer Protection Act (Count VI), fraud (Count VII), negligence per se (Count VIII), unjust enrichment (Count IX), breach of the duty of confidentiality (Count X), and constructive fraud (Count XI). They allege that they "have suffered economic and non-economic loss in the form of mental and emotional pain and suffering and aguish [sic] as a result of Defendants' failures" to secure plaintiffs' confidential information. SAC ¶ 38. The Tringlers specifically allege that they have experienced "tax-refund fraud" as a result of the data breach.
CareFirst moved to dismiss the complaint for lack of subject matter jurisdiction under Rule 12(b)(1) and failure to state a claim under Rule 12(b)(6). The Court granted the 12(b)(1) motion on the ground that plaintiffs had not identified an "actual or imminent" injury as is necessary
The D.C. Circuit reversed and remanded, finding that plaintiffs had plausibly alleged a substantial risk of identity theft flowing from the data breach, which was enough to meet "the light burden of proof the plaintiffs bear at the pleading stage" of the case. Attias v. CareFirst, Inc.,
Venturing once more into the breach, CareFirst has now renewed its 12(b)(6) motion before this Court. Mem. in Supp. of Defs.' Mot. to Dismiss ("MTD"), ECF No. 44-1. Plaintiffs oppose the motion. Pls.' Opp'n to MTD ("Opp'n"), ECF No. 45. The Court held a hearing on November 5, 2018, and the motion is now ripe for resolution.
II. Standard of Review
In analyzing a motion to dismiss under Rule 12(b)(6), the Court must determine whether the complaint "contain[s] sufficient factual matter, accepted as true, to 'state a claim to relief that is plausible on its face.' " Ashcroft v. Iqbal,
III. Jurisdiction
The Court turns first to the jurisdictional question that it previously left unresolved: whether it has diversity jurisdiction over plaintiffs' eleven state-law
Accordingly, because the prospective class has more than 100 members, the parties are minimally diverse, and the amount in controversy exceeds $ 5 million, this Court has diversity jurisdiction under CAFA. See Dart Cherokee,
IV. Analysis
"A federal court sitting in diversity must apply the substantive law of the jurisdiction in which it sits." Metz v. BAE Sys. Tech. Sol. & Servs. Inc.,
As will follow, the Court first concludes that all plaintiffs but the Tringlers have failed to allege, as they must, actual damages
A. Whether plaintiffs have adequately alleged damages for nine of their eleven claims
CareFirst moves to dismiss the following nine of plaintiffs' claims for failure to allege actual damages: (1) breach of contract; (2) negligence and (3) negligence per se ; (4) fraud and (5) constructive fraud; (6) breach of the duty of confidentiality; violations of the (7) Maryland and (8) Virginia Consumer Protection Acts; and violation of the (9) District of Columbia Breach Notification Statute. MTD at 6-10. Plaintiffs counter that CareFirst simply camouflages the "the exact same argument" regarding speculative harm previously rejected by the D.C. Circuit in deciding that they have adequately pled an injury-in-fact for purposes of standing. Opp'n at 1, 5.
The D.C. Circuit's standing ruling does not control whether plaintiffs have alleged actual harm for purposes of their state-law claims. See id. at 6. Plaintiffs may satisfy the Article III injury-in-fact requirement and yet fail to adequately plead damages for a particular cause of action. For example, in Krottner v. Starbucks Corp.,
With that issue aside, the Court now turns to the merits of CareFirst's argument that nine causes of action should be dismissed for failure to plead damages under the applicable state laws.
1. Plaintiffs must allege actual damages for nine of their causes of action
All but two of plaintiffs' claims require allegations of actual damages.
a. Breach of contract
Under District of Columbia law, actual loss or damage is an essential element for a breach of contract cause of action. See Cahn v. Antioch Univ.,
b. Negligence and negligence per se
Under D.C. law, "[t]o maintain an action for negligence, a plaintiff must allege more than speculative harm from defendant's allegedly negligent conduct." Randolph v. ING Life Ins. & Annuity Co.,
c. Fraud and constructive fraud
Next, "provable damages" is also an "essential element[ ] of common law fraud" in the District. Kitt v. Capital Concerts, Inc.,
d. Breach of the duty of confidentiality
A claim for a breach of the duty of confidentiality is equivalent to a claim for a breach of a fiduciary duty. See Democracy Partners v. Project Veritas Action Fund,
e. Statutory claims
Under the Maryland Consumer Protection Act,
The Virginia Consumer Protection Act also requires a plaintiff to plead actual loss in order to bring a suit for damages under the Act. See
Finally, by its terms, the District of Columbia Data Breach Notification Act likewise requires "actual damages," which do "not include dignitary damages, including pain and suffering."
2. Four theories of actual damages
The Court discerns four possible theories of actual damages in plaintiffs' complaint and briefing: (1) actual and/or heightened risk of misuse of personal information, (2) loss of the "benefit of the bargain" they struck when they purchased their policies, (3) consequential damages like expenditures credit monitoring services, and (4) emotional distress. The Court will address each theory in turn.
a. Misuse of personal information
The first theory of damages may be the most obvious in the context of a data breach: actual or heightened risk of misuse of exposed personal information. Plaintiffs generally allege that they have suffered both an "increased risk of identity theft, and also actual identity theft and resulting losses." SAC ¶ 17. They continue, "[m]any Plaintiffs and Class Members suffered from actual economic injury resulting in tax-refund fraud, identity theft, credit card fraud, and other conduct causing direct economic injury as a result of the identity theft they suffered."
The rub, though, is that only two of the named plaintiffs-the Tringlers from Maryland-actually allege that they have already experienced any kind of economic injury. The Tringlers contend that they "have experienced tax-refund fraud" as a result of the breach.
Plaintiffs do not confront the substance of this binding decision of the District of Columbia Court of Appeals head on. Instead, they incorrectly describe Randolph as a case about "the law of standing." Opp'n at 10 n.4. Although the lower court did conclude that the Randolph plaintiffs lacked standing, the D.C. Court of Appeals clearly explained that "the better approach toward resolving [the] motion to dismiss is to analyze whether the amended complaint
Accordingly, with respect to plaintiffs' negligence and breach of fiduciary duty claims, the Court is bound by the Randolph decision. And, because this Court sitting in diversity is charged with determining how the D.C. Court of Appeals would rule in the absence of a case directly on point, the Court concludes that the D.C. Court of Appeals would likely hold, consistent with Randolph, that the mere threat of misuse of personal information would not be sufficient to state a claim for actual damages under the remaining seven claims not addressed in that decision. Thus, under District of Columbia law, only the Tringlers have alleged actual damages under this first theory of damages-misuse of exposed personal information.
b. Benefit of the bargain theory of damages
Plaintiffs also contend that they were harmed by "a loss of the benefit of the bargain." Opp'n at 5-6. Under this theory, plaintiffs allege that they "provided payment to Defendants for certain services, including health insurance coverage, part of which was intended to pay administrative costs of securing their [sensitive personal information]." SAC ¶ 25. In return, however, they "received services devoid of these very important protections." Id. ¶ 26. In other words, plaintiffs allege that they overpaid for their health insurance because they contracted for a service that would include data security but received a service that did not. This "benefit of the bargain" loss is, plaintiffs say, "the standard measure" of damages in breach of contract claims. Opp'n at 8.
District of Columbia courts have not addressed whether a "benefit-of-the-bargain" or "overpayment" theory of damages is sufficient to state a claim for actual damages in the data-breach context. But two fellow courts in this district have addressed the theory when considering 12(b)(1) motions to dismiss for lack of standing, and both rejected it as too "indeterminate." In In re Sci. Applications Int'l Corp. Backup Tape Data Theft Litigation,
At the hearing, plaintiffs argued that "there has been a definite trend" away from the conclusion in cases like SAIC and towards those in cases like Anthem and Yahoo!. Hr'g Tr. at 35:2-35:6. But trend or no across the country, the Court declines to go beyond the decisions of its fellow courts in cases like SAIC and Austin-Spearman in the absence of controlling law from the District of Columbia Court of Appeals, especially because the standard for alleging actual damages is generally higher than that for plausibly alleging an injury-in-fact. Moreover, as in SAIC, plaintiffs here broadly allege that some indeterminate amount of their health insurance premiums went towards providing data security. SAC ¶ 25. And as in SAIC, they allege only in conclusory fashion that the services they received "were of a diminished value." Id. ¶ 73. This distinguishes the allegations here from those in In re Yahoo!, for example, where the plaintiffs put a number-the $ 19.95 subscription fee for a premium email service with allegedly better security-on the value of the contracted-for data security. Accordingly, the Court concludes that plaintiffs fail to state a claim for actual damages under their benefit-of-the-bargain theory.
c. "Mitigation costs" theory of damages
Plaintiffs devote much of their opposition brief to a third theory of damages, this one related to their efforts to protect against identity theft. They allege that they "have or will have to spend significant time and money to protect themselves." SAC ¶ 19. These costs include "the cost of responding to the data breach, the cost of acquiring identity theft protection and monitoring, cost of conducting a damage assessment, mitigation costs, costs to rehabilitate [their sensitive information], and costs to reimburse from losses incurred as a proximate result of the breach." Id. It is unclear whether plaintiffs contend that this category of "mitigation" costs constitutes economic damage in its own right or is recoverable as consequential damages. Compare SAC ¶ 17 (Plaintiffs "need to take immediate action to protect themselves from identity theft, which have already
The District of Columbia Court of Appeals has rejected the theory that prophylactic mitigation measures constitute actual damages in their own right. In Randolph, the court explained that no plaintiff had alleged any misuse of any personal information that had been compromised by the theft of a company laptop containing personal information.
[T]o the extent [the plaintiffs] allege actual harm from expenses they have incurred to undertake credit monitoring or other security measures to guard against possible misuse of their data, they have alleged an injury that is 'not the result of any present injury, but rather the [result of] the anticipation of future injury that has not materialized.'
This is consistent with how the vast majority of courts have treated mitigation costs in the context of data-breach litigation. They have distinguished between plaintiffs whose information has been exposed and misused and those whose information has been exposed but not misused. These courts draw the line at responsive versus preventative expenditures. For the former, costs are generally recoverable as
For example, in Pisciotta v. Old National Bancorp,
Dieffenbach v. Barnes & Noble, Inc.,
d. Emotional distress
Finally, plaintiffs seek non-economic damages for five of the nine claims that require actual damage: negligence, SAC ¶ 83; negligence per se , id. ¶ 129; violation of the Maryland Consumer Protection Act ("MCPA"), id. ¶ 109; fraud, id. ¶ 122; and constructive fraud, id. ¶ 152.
The District of Columbia Court of Appeals applies "a different framework" for "[c]laims of negligence that seek damages for only mental pain and suffering." Hedgepeth v. Whitman Walker Clinic,
Plaintiffs' allegations regarding their pain and suffering are too conclusory to satisfy either the Williams or Hedgepeth rule. See Hawkins v. Wash. Metro. Area Transit Auth.,
The same is true for plaintiffs' fraud and constructive fraud claims. Although a
And finally, the Maryland Court of Appeals has held that the MCPA permits " 'recovery of damages for emotional distress if there [is] at least a 'consequential' physical injury,' " but not where the plaintiff makes allegations like, "This made me feel bad; this upset me." Sager v. Hous. Comm'n of Anne Arundel Cty.,
Accordingly, plaintiffs' allegations of emotional distress are not sufficient to sustain their claims for negligence or negligence per se , fraud or constructive fraud, or violation of the MCPA.
* * *
Based on the foregoing, the Court will dismiss the following claims: breach of contract, negligence, negligence per se , fraud, constructive fraud, and breach of the duty of confidentiality brought by all plaintiffs but the Tringlers. The Court will also dismiss the District of Columbia Breach Notification Statute claim brought on behalf of the D.C. plaintiffs and the Virginia Consumer Protection Act claim brought on behalf of the Virginia plaintiffs. Finally, the Court will dismiss the Maryland Consumer Protection Act claim brought by Ms. Huber but not by the Tringlers. This leaves (at this point) the Tringlers with all of their claims; the D.C. plaintiffs with their unjust enrichment and D.C. Consumer Protection Procedures Act claims; the Virginia plaintiffs with their unjust enrichment claim; and Ms. Huber with her unjust enrichment claim. The Court now moves to the interplay between plaintiffs' contract and tort claims.
B. Whether the parties' contractual relationship bars plaintiffs' tort claims
As an alternative to its arguments that plaintiffs fail to plead damages, CareFirst moves to dismiss plaintiffs' five tort claims-negligence, negligence per se , fraud, constructive fraud, and breach of a duty of confidentiality-based on the parties' contractual relationship. CareFirst asserts that plaintiffs cannot recover in tort for breach of duties that merely restate CareFirst's alleged contractual duties. According to CareFirst, because plaintiffs have failed to allege an independent common-law duty to reasonably safeguard personal information separate from any contractual one, they cannot "double dip" with claims sounding in tort. And even if there is such a duty, CareFirst asserts that the "economic loss rule" bars recovery here because, in the absence of a "special relationship" between parties, plaintiffs may not recover purely economic loses in tort. Finally, CareFirst contends that insurers and insureds do not have a fiduciary relationship that would support plaintiffs' claim for breach of a duty of confidentiality.
The Court starts and stops with the independent duty rule. Because the Court concludes that plaintiffs have failed to allege a duty to reasonably safeguard insureds'
"The failure to perform a contractual obligation typically does not give rise to a cause of action in tort." Jones v. Hartford Life & Accident Ins. Co.,
They have not. The complaint alleges no "facts separable from the terms of the contract upon which the tort may independently rest" and identifies no "duty independent of that arising out of the contract itself."
Plaintiffs' response to Choharis is two-fold and doubly unsuccessful. First, they misinterpret its holding as being limited to a particular kind of tort-a first-party bad faith cause of action. See Opp'n at 17. The
First, some courts have recognized a duty to provide reasonable data security under the "basic principle" of tort law that "everyone has a duty to refrain from affirmative acts that unreasonably expose others to a risk of harm." In re Sony Gaming Networks & Customer Data Sec. Breach Litig.,
The Court is not persuaded by Sony's reasoning because it elides the distinction between a duty to refrain and a duty to act. While there may be a general duty to refrain from acts that cause others harm, this usually does not extend to an obligation to act affirmatively. Here, as in Sony, plaintiffs allege that CareFirst failed to act by not employing reasonable security measures to protect customers' personal information. The Court hesitates to recognize a common-law duty based on that alleged omission. See also Veridian Credit Union v. Eddie Bauer, LLC,
Still, there are some circumstances under District of Columbia law where even a failure to act will give rise to a legal duty. "[W]hether a duty exists is the result of a variety of considerations." Bd. of Tr. of Univ. of Dist. of Columbia v. DiSalvo,
This leads to the second theory: Some of the courts that have recognized a common law duty to reasonably secure consumers' data have done so based on the foreseeability of harm. For example, in In re Arby's Restaurant Group, Inc. Litigation, No. 1:17-cv-514-AT,
And third, some courts that have recognized a common law duty in the data-breach context have done so based on the nature of the relationship between the party providing the confidential information and the party receiving it, as well as the sensitive nature of the information provided. An inquiry into the nature of the relationship often overlaps with two separate but related legal questions: whether the "special relationship" exception to the economic loss rule barring tort claims applies and whether there is a fiduciary relationship to support a duty of confidentiality. In some cases, the analysis merges entirely.
Take Daly v. Metropolitan Life Insurance Co.,
The problems of data breaches may no longer be "new" but courts around the country continue to confront these legal questions. Just recently, for example, the Pennsylvania Supreme Court held for the first time that "an employer has a legal duty to exercise reasonable care to safeguard its employees' sensitive personal information stored by the employer on an internet-accessible computer system." Dittman v. UPMC, --- Pa. ----,
Not all courts, however, have concluded that requiring another to provide sensitive personal information creates such a duty. For example, in Cooney v. Chicago Public Schools,
Because the District of Columbia Court of Appeals has not determined one way or the other whether there is a common law duty to safeguard data, the Court will follow the approach taken in some of the cases cited above and look to analogous case law regarding the nature of the relationship between insurers and insureds. "District of Columbia law does not ... consider the relationship between insurer and insured a fiduciary relationship" as a matter of law. Gebretsadike v. Travelers Home & Marine Ins. Co.,
Plaintiffs try to avoid this precedent by reframing their relationship with CareFirst as a doctor-patient one, which has been historically recognized as a fiduciary relationship as a matter of law. See Vassiliades v. Garfinckel's, Brooks Bros.,
Even where, as here, a fiduciary relationship does not exist as a matter of law, District of Columbia courts may imply such a relationship in special circumstances. Determining whether a fiduciary relationship exists requires "a searching inquiry into the nature of the relationship, the promises made, the types of services or advice given and the legitimate expectations of the parties." Council on Am.-Islamic Relations Action Network, Inc. v. Gaubatz,
Plaintiffs fail to plead anything to suggest that their relationship with CareFirst was anything more than the typical commercial relationship between insurer and insureds. As in Fero, nothing about the alleged "interactions would appear to fall outside the scope of what is routine between insurers and insureds, and therefore, the interactions do no suggest any kind of special relationship of trust and confidence."
The same is true for plaintiffs' fraud and constructive fraud claims, which likewise arise out of the same alleged conduct that supports their breach of contract claim. "District of Columbia law requires that the factual basis for a fraud claim be separate from any breach of contract claim that may be asserted." Plesha v. Ferguson,
* * *
Based on the foregoing, the Court will dismiss all plaintiffs' tort claims, including negligence, negligence per se , breach of the duty of confidentiality, fraud, and constructive
C. Whether plaintiffs have pled in the alternative an unjust enrichment claim
CareFirst contends that its undisputed contractual relationship with plaintiffs also precludes their unjust enrichment claim. MTD at 15-16. It is well-established that the existence of a valid contract precludes a claim for unjust enrichment. See, e.g., Harrington v. Trotman,
Accordingly, the Court will dismiss the unjust enrichment claim for all plaintiffs. This leaves unaddressed the D.C. Consumer Protection Procedures Act claim brought on behalf of the D.C. plaintiffs and the Maryland Consumer Protection Act claim brought on behalf of the Tringlers.
D. Whether plaintiffs have alleged an unlawful trade practice under the D.C. Consumer Protection Procedures Act
Like their tort claims, the District of Columbia plaintiffs' D.C. Consumer Protection Procedures Act ("DCCPPA") claim is premised on CareFirst's alleged breach of its contractual obligations. They allege that CareFirst "violated [its] Internet Privacy Policy" and thus "committed and [sic] unfair and unlawful trade practice" by not providing the benefits provided for in that policy and misrepresenting a material fact "as indicated in their Internet Privacy Policy." SAC ¶ 88.
The Court can interpret plaintiffs' DCCPPA allegations in one of two ways,
On the other hand, plaintiffs could be alleging that CareFirst "misrepresented a material fact"-which would constitute an unlawful trade practice under the DCCPPA-by stating that it would comply with the terms of its Internet Privacy Policy knowing full well that it would not. But another court in this district has concluded that under D.C. law, "an intentional breach of contract"-which is essentially what plaintiffs would need to argue under this misrepresentation theory-"is not punishable as an unlawful trade practice under the Consumer Protection Procedures Act simply because the breach was intended when the contract was formed." Slinski v. Bank of Am., N.A.,
Accordingly, because the D.C. plaintiffs' DCCPPA claim is entirely duplicative of their breach of contract claim and an intentional breach of contract cannot constitute an unlawful trade practice, the Court will dismiss this claim as well.
E. Whether insurance companies are exempt from civil liability for data breaches under the Maryland Consumer Protection Act
Last but not least, the Court addresses CareFirst's argument that all of the plaintiffs' claims under the Maryland Consumer Protection Act ("MCPA")-including the Tringlers'-must be dismissed because the Act exempts insurance companies from liability. MTD at 19-20. The MCPA expressly states that its provisions do not apply to the "professional services" of an "insurance company."
Maryland's highest court has interpreted "professional services" narrowly as applied to "medical or dental practitioner[s]," who are also exempt under the MCPA. In Scull v. Groover, Christie & Merritt, P.C.,
The Court concludes that the professional-services exemption of the MCPA does not apply to CareFirst's data-security practices. Rather, gathering and storing consumers' private information is ancillary to the provision of health insurance coverage much like billing is ancillary to the provision of medical care. Other areas of Maryland law reinforce the conclusion that an insurance company's data-security practices are not exempt as a professional service. Maryland's Personal Information Protection Act provides that "a business that owns or licenses personal information of an individual" must "implement and maintain reasonable security procedures and practices" in order to "protect personal information from unauthorized access, use, modification, or disclosure."
Therefore, the Court will deny CareFirst's motion to dismiss the Tringlers' Maryland Consumer Protection Act claim.
V. Conclusion
For the foregoing reasons, Defendants' motion to dismiss will be granted in part and denied in part. The Court will grant the motion to dismiss for all but the Tringlers' breach of contract claim in Count I and the Maryland Consumer Protection Act claim in Count V. A separate order accompanies this memorandum opinion.
Notes
The named plaintiffs are Chantal Attias and Andreas Kotzur of the District of Columbia, Richard and Latanya Bailey of Virginia, and Curt and Connie Tringler and Lisa Huber of Maryland.
Although there was some confusion in the briefing, the parties agreed at the hearing that District of Columbia law applies to all but the state-specific statutory claims. See Opp'n at 12; Hr'g Tr. at 6:2-6:10.
See also Carlsen v. GameStop, Inc.,
While the Tringlers have not alleged specific facts connecting the two events, the Court must draw all reasonable inferences in favor of plaintiffs when considering a motion under Rule 12(b)(6). Accordingly, even though the Tringlers may ultimately fail to prove causation at summary judgment, it can be plausibly inferred for present purposes.
Randolph is not an outlier. Other courts across the country have likewise distinguished between plaintiffs whose data has been exposed and misused and those whose data has been exposed but not misused for purposes of claims requiring actual damages. See, e.g., Pisciotta v. Old Nat'l Bancorp,
Courts in other jurisdictions have likewise concluded that alleged overpayment for health insurance that does not include bargained-for data security is not sufficient to allege injury-in-fact for purposes of standing. See Fero v. Excellus Health Plain, Inc.,
Cf. In re U.S. Office of Personnel Mgmt. Data Sec. Breach Litig.,
The D.C. Circuit concluded that plaintiffs plausibly alleged redressability for purposes of Article III standing because they "reasonably spent money to protect themselves against a substantial risk," meaning they could "be made whole by monetary damages." Attias,
Hewing to the result in the majority of cases cited in Section (IV)(A)(2)(b) above, the Seventh Circuit rejected the argument that the plaintiff suffered an economic "benefit of the bargain" loss because she did not contend that any of the items she purchased were "defective" or that "Barnes & Noble promised any particular level of security, for which she paid." Id. at 829.
Plaintiffs do not seek emotional distress damages for their breach of contract, D.C. Data Breach Notification Statute, Virginia Consumer Protection Act, and breach of the duty of confidentiality claims. Id. ¶¶ 74, 97, 114, 144. In any event, emotional distress damages would not be recoverable for at least some of these claims. See Howard Univ. v. Baten,
Other federal courts across the country have dismissed data-breach negligence claims where the plaintiffs failed to identify a non-contractual duty to safeguard private information. See, e.g., Gordon v. Chipotle Mexican Grill, Inc., No. 17-cv-1415-CMA-MLC,
Plaintiffs advanced a version of this argument at the hearing. When asked to explain where in the complaint they allege an independent duty, counsel responded that CareFirst's "privacy policy" constitutes "a separate representation" from the contractual representations that more obviously relate to health insurance, like a promise to "cover my claim if I hurt my leg." Hr'g Tr. at 42:11-42:18. But when the Court pointed out that plaintiffs also base their contract claim in part on the promises made in those policies, counsel simply responded, "[i]t's broken promises in the four corners of the contract, and it's broken promises outside of the four corners of the contract." Id. at 44:20-44:22. This response only reinforces the Court's conclusion that plaintiffs have not alleged an independent duty.
Responding to CareFirst's arguments regarding the economic loss rule, plaintiffs contend that "it has already been held that an insurer has 'additional obligations' beyond those stated in a contract by nature of the insurer-insured relationship." Opp'n at 15 (citing Cent. Armature Works, Inc. v. Am. Motorists Ins. Co.,
Demonstrating the complicated interaction between the independent duty doctrine and the economic loss rule, the Sony court ultimately concluded that the "special relationship" exception to the economic loss rule did not apply because the plaintiffs "failed to allege a 'special relationship' with Sony beyond those envisioned in everyday consumer transactions." Id. at 969. "[T]herefore, negligence [was] the wrong legal theory on which to pursue recovery for [their] economic losses." Id.
See also, e.g., In re The Home Depot, Inc. Customer Data Sec. Breach Litig., No. 1:14-md-2583-TWT,
Remember that the Court dismissed the MCPA claim brought on behalf of the other Maryland plaintiff, Ms. Huber, because she failed to allege actual damages.
Plaintiffs also alleged that CareFirst violated the DCCPPA by failing to comply with HIPAA. Originally, CareFirst moved to dismiss the DCCPPA claim (as well as the breach of contract, negligence, and negligence per se claims) as premised on an alleged violation of HIPAA, which does not have a private right of action. MTD at 16. Plaintiffs have since disavowed reliance on alleged HIPAA violations for all but their negligence per se claim. Opp'n at 19. Because the Court has already concluded that plaintiffs have not stated a claim for negligence per se due to their failure to allege actual damages and their failure to identify an independent duty, it need not address this alternative basis for dismissal.
CareFirst relies on outdated case law to argue that the professional-services exemption applies "broadly" even when one acts outside their professional capacity. MTD at 20 (citing Lembach v. Bierman,
