MEMORANDUM AND ORDER
This is a civil action arising from defendant’s alleged breach of an oral agreement to provide plaintiffs with “all the work they could handle.” Pending before this Court is defendant’s motion to dismiss under Fed.R.Civ.P. 12(b)(6) for failure to state a claim upon which relief can be granted.
I. Background
The following facts are as alleged in the complaint. 1 Plaintiffs Robert Armstrong and Marc Pottle were employed as ceramic grinders by Morton International, Inc., at its facility in Spencer, Massachusetts. In 1999 Rohm and Haas Company, Inc., acquired Morton and announced that the Spencer facility would be closed in April 2000. 2 Rohm and Haas gave the Morton employees one month to decide whether to transfer to its facility in Woburn, Massachusetts, or accept a severance package and voluntarily terminate their employment. Employees who chose to transfer to- the Woburn facility received an incentive payment larger than that offered as part of the severance package.
Armstrong and Pottle wished to remain with the company. Nonetheless, in May 2000, Thomas Payne, the plant manager of the Spencer facility, suggested that the plaintiffs could make substantially more money if they resigned, accepted the severance package, and started their own company to handle Rohm and Haas’ outsourced grinding work. That work, at the time, was being sent to a company called Chand Associates. Payne indicated that the company wished to end its dependence on Chand. In particular, Payne represented to Armstrong and Pottle that the company would give their new business “all the [outsourced grinding] work they could handle” and that the company “would like to” give the plaintiffs “all of its outsourced work in ceramic grinding, which had been in the neighborhood of $10,000 per month.”
On July 26, 2000, in reliance on Payne’s representations, Armstrong and Pottle resigned from Rohm and Haas, accepted the severance package, and entered into separate Agreements and Releases with the company. 3 In return for the promises made to the plaintiffs if they signed the Agreement, the plaintiffs agreed to release Morton, and its “successors, parents [and] subsidiaries,”
*74 from any and all manner of claims, demands, actions, causes of action, suits, arbitration proceedings, debts, costs, judgments, executions, claims and demands of whatsoever nature, direct or indirect, known or unknown, asserted or unasserted, matured or not matured, which [plaintiffs] ... ever had, now or hereinafter can, shall or may have against the [company], from the beginning of time until the present, arising out of or. in any manner relating to all events or circumstances in any way related to [plaintiffs’] employment with [the company] or the separation of that employment.
Agreement ¶ 12. The plaintiffs also agreed to a covenant not to sue, providing that they would not
seek personal equitable or monetary relief by filing, charging, claiming, suing or causing or permitting to be filed any civil action, suit or legal proceeding in connection with any matter occurring at any time in the past concerning [the plaintiffs’] employment relationship with Morton, up to and including the date of [the] Agreement or involving any continuing effect or [sic] any acts or practices which may have arisen or occurred on or prior to the date of [the] Agreement.
Agreement ¶ 13.
The Agreement further provides:
[Each plaintiff] acknowledges that he is acting of his own free will, that he has been advised by Morton to consult an attorney of his choice, that he has had a sufficient opportunity to read the terms of this Agreement, and consult legal counsel, if desired, and that he frilly understands all of the provisions of this Agreement. In addition, [each plaintiff] acknowledges that neither Morton nor any of its employees, agents, representatives or attorneys have made any representations concerning the terms of this Agreement other than those contained herein.
Agreement ¶ 19.
Finally, the Agreement also includes an integration provision, which states that “This Agreement contains the entire agreement of the parties relating to the subject matter herein” and that “[i]t may be changed only by a written agreement, signed by both, parties.” Agreement ¶ 22.
Armstrong and Pottle were given 45 days in which to consider the Agreement before signing it, but they expressly waived that right in writing in order to receive their severance checks more quickly. After their resignations, plaintiffs invested in shop space and tools in order to begin handling the outsourced work of Rohm and Haas. During the first few months after plaintiffs’ termination, Rohm and Haas gave them a small amount of work and assured them that it was all the work that was available due to a decrease in production. That trend continued into late 2001 when Pottle accepted a job with Chapd Associates due to the lack of work in his new business. Upon commencement of his new position, Pottle discovered that Rohm and Haas was still outsourcing large amounts of grinding work to Chand. When he and Armstrong confronted Payne with that information, Payne denied that Chand was getting the work.
Based on those facts, the plaintiffs filed a complaint in the Superior Court on July 24, 2003, alleging claims of: (1) fraudulent inducement, (2) fraud, (3) breach of oral contract, (4) promissory estoppel, and (5) violation, of Mass. Gen. Laws ch. 93A. On November 10, 2003, Rohm and Haas removed the action to this court and, on November 13, filed the pending motion to dismiss for failure to state a claim upon *75 which relief can be granted under Fed.R.Civ.P. 12(b)(6).
II. Standard of Review
A court may not dismiss a complaint for failure to state a claim under Fed.R.Civ.P. 12(b)(6) “unless it appears, beyond doubt, that the [pjlaintiff can prove no set of facts in support of his claim which would entitle him to relief.”
Judge v. City of Lowell,
III. Analysis
The gravamen of the plaintiffs’ complaint is that they were fraudulently induced to terminate their employment voluntarily, accept a severance package, and start their own business in exchange for defendant’s promise to provide them with “all of the [outsourced grinding] work they could handle” — a promise that the company never intended to keep, and in any event did not keep.
Defendant contends that the entire matter is controlled by the Agreement signed by the plaintiffs when they left the company, which contains a release, a covenant not to sue, and an integration provision. That Agreement, however, is not as sweeping as defendant contends. Moreover, plaintiffs have specifically alleged that they were fraudulently induced to enter into the Agreement, which would preclude summary judgment if plaintiffs can establish that they reasonably relied on the alleged misrepresentation.
Nonetheless, plaintiffs’ claim cannot survive even if plaintiffs can avoid the operation of the Agreement. Although plaintiffs allege a variety of different theories of recovery, their claim is ultimately dependent on a single issue: whether the alleged agreement to provide “all of the work they could handle” is legally enforceable. For the reasons set forth below, this Court concludes that it is not.
Because that promise is not enforceable, plaintiffs cannot prevail on the contract claim. Their claims of fraud and fraudulent inducement, by which they seek to avoid the effect of the Agreement, likewise fail, because plaintiffs cannot establish reasonable reliance where the promise at issue was too vague to be enforced. The claim for promissory estoppel fails on similar grounds. Finally, plaintiffs have failed to state a claim for violation of Mass. Gen. Laws ch. 93A because the instant dispute arose during the parties’ employment relationship.
A. The Effect of the Agreement and Release
As a threshold matter, defendant contends that the complaint should be dismissed in its entirety because the Agreement contains (1) a release of all claims arising out of plaintiffs’ employment with and separation from the company, (2) a related covenant not to sue, and (3) an integration provision that specifically provides that there are no other agreements between the parties.
The language contained in the Agreement, however, is neither as comprehen *76 sive nor as clear as claimed by defendant. Paragraph 12 of the Agreement releases those claims that plaintiffs had “from the beginning of time until the present, arising out of or in any manner relating to all events and circumstances in any way related to [their] employment with Morton ... or the separation of that employment.” It thus does not, by its express terms, release future claims, i.e., those that have not yet accrued. 4 Put another way, while the alleged oral contract certainly arises out of and relates to plaintiffs’ employment with Morton, as of the moment the release was signed, plaintiffs had no claim under that contract, because no breach had yet occurred.
The covenant not to sue, in turn, provides that plaintiffs will not file suit “in connection with any matter occurring at any time in the past concerning [the plaintiffs’] employment relationship with Morton, up to and including the date of [the] Agreement or involving any continuing effect or [sic; probably should be of] any acts or practices which may have arisen or occurred on or prior to the date of [the] Agreement.” Again, that language would not appear to preclude a suit for a breach of contract that occurred after the date of the Agreement; such a breach would not be a “continuing effect” of a prior act or practice, but a new “act” altogether.
As for the integration provision, paragraph 22 states that it “contains the entire agreement of the parties relating to the subject matter herein.” The “subject matter herein” is plainly plaintiffs’ employment with, and termination from, the company. While that language would create serious hurdles for plaintiffs if they attempted to introduce parol evidence that contradicted the terms of the Agreement, it is less clear that it would prohibit testimony regarding a collateral oral contract. 5 There is at least a possibility that the Court, after receipt and review of evidence, could find that the parties entered into both the written Agreement and a collateral oral contract relating to the outsourcing of work.
In any event, plaintiffs seek to avoid the Agreement in its entirety by pleading that they were fraudulently induced to enter into it. It is well-settled that, as a general matter, parties may not use contractual language to avoid a claim of fraud in the inducement.
Bates v. Southgate,
Courts have on occasion carved out narrow exceptions to that rule, where the
*77
parties are sophisticated persons or entities represented by counsel, the contract at issue was fully negotiated, and the alleged misrepresentations expressly contradict specific language of the written agreement.
See, e.g., McCartin v. Westlake,
Here, plaintiffs are blue-eollar machinists who were not represented by counsel during the contract negotiations; although the record is incomplete, it appears that they had limited education and experience in business affairs and were far from skilled in the art of negotiating contracts. There was apparently little or no negotiation of the terms of the Agreement. Moreover, while the Agreement contains a standard integration provision, that language does not specifically contradict the alleged agreement to give plaintiffs “all the work they could handle.” 7
In sum, plaintiffs are not necessarily precluded by the language of the Agreement from bringing their claims. Nonetheless, theirs is a hollow victory, because *78 defendant’s alleged promise is too vague to be enforced as a contract or reasonably relied upon as a fraudulent misrepresentation.
B. The Alleged Contract
The alleged contract at issue, as formulated in the complaint, was that “Defendant, through Mr. Payne, promised to provide Plaintiffs with as much outsourced work as they could perform.” (Complaint, ¶¶ 27, 32). The question presented is whether that promise is legally enforceable. 8
In order to create an enforceable contract, “[i]t is a necessary requirement that [the] agreement ... be sufficiently definite to enable the courts to give it an exact meaning.” Williston on Contracts § 4:18 (4th ed.1990). While it is not required that parties specify
all
terms of an agreement, they must have “progressed beyond the stage of imperfect negotiation.”
Situation Mgmt. Sys., Inc. v. Malouf, Inc.,
A lack of definiteness in an agreement might be based on a lack of specificity regarding the time of performance, price to be paid, work to be done, or property to be transferred.
See
Williston at § 4:18. In determining whether such an agreement is nonetheless enforceable, courts should ask whether the parties intended to contract with one another and there is a reasonably certain basis for providing an appropriate remedy.
See id.
(citing the Uniform Commercial Code and the Restatement (Second) of Contracts). That determination varies according to the facts of each case.
See, e.g., Lieberman v. Storagenetworks, Inc.,
Here, defendant’s alleged promise is too vague for this Court to ascertain a reasonably certain basis for providing an appropriate remedy. As an initial matter, it is unclear what the volume of work was to be performed — that is, what the parties meant by the phrase “all the work” plaintiffs could “handle.” 11 How could this *80 court determine what volume of work the two individual plaintiffs could handle? Was it the amount of work typically outsourced from the company to Chand? Was it the amount plaintiffs wanted to handle (i.e., did plaintiffs have the power to determine the volume)? Was it the amount that they actually could handle, in light of their apparent lack of experience in running a business? Was it an amount they reasonably should have been able to handle? What if the amount they could handle changed over time, as they gained experience? What if Morton’s. needs declined, increased, or fluctuated — how could the court take that into account?
What was the nature and scope of the work? Was it all of the ceramic grinding work of the company? 12 Only that work which had formerly gone to Chand? Was it necessary to meet certain quality standards? Certain delivery times? Both? How could the court determine whether plaintiffs had performed their end of the bargain, that is, whether they had properly “handled” the work?
What price would be paid for the work? Were there different prices for different types of work? When and how would plaintiffs be paid?
What would be the duration of the contract? If it was terminable at will, how can plaintiffs make out a claim for breach? If it was not, what is its term?
Not all of these issues are insurmountable for plaintiff, taken separately. As noted above, the law provides a variety of mechanisms to fill in missing contractual details where appropriate to effectuate the intent of the parties to make a binding agreement. Taken together, however, the omissions are fatal. This Court cannot supply the missing terms without “writing a contract for the parties which they themselves did not make.”
Held,
It should be obvious that there is not perfect congruence between the result that fairness might seem to dictate and the result dictated by law. The law strongly favors certainty and precision of contracts, even at the expense of occasional injustice, on the theory that a contrary rule would lead to even greater injustices. 13 Thus, the law will refuse to enforce a simple and *81 direct promise if it is unduly vague (e.g., “Don’t worry, we’ll take care of you”) but insist on enforcing boilerplate contract language that neither party even read or understood. Of course, a person of principle and character would keep his word; but if his word is sufficiently imprecise, the law will not force him to do so.
In any event, the alleged oral contract here is too imprecise to be enforceable as a matter of law. Plaintiffs’ claim for breach of oral contract will be dismissed for failure to state a claim.
C. Fraudulent Inducement and Fraud
Plaintiffs have alleged separate counts for fraudulent inducement and fraud. Both claims are similarly premised upon the defendant’s allegedly false promise to provide them with all of the work they could “handle” in exchange for plaintiffs’ agreement to leave the company and start their own grinding business. Because plaintiffs must establish the same elements to satisfy both claims, both will be treated together.
In order to establish a cause of action for fraud, the plaintiff must show that (1) the defendant made a false representation of material fact, (2) with knowledge of its falsity, (3) for the purpose of inducing the plaintiff to act in reliance thereon, (4) the plaintiff relied upon the representation, and (5) the plaintiff acted to his detriment.
See Reisman v. KPMG Peat Marwick LLP,
In addition, the plaintiff must show that his reliance on the alleged misrepresentations was reasonable.
See Saxon Theatre Corp. of Boston v. Sage,
Whether a statement is too vague or indefinite to induce reasonable reliance depends upon the particular agreement at issue.
See, e.g., Saxon,
Here, plaintiffs allege that defendant promised them “all the work they could handle” and indicated that the company “would like to” provide them with all of its outsourcing work, amounting to approximately $10,000 per month. Even assuming those statements may constitute an actionable misrepresentation of the company’s present intent to provide plaintiffs with work, they are too vague and indefinite to induce reasonable reliance because they fail to include any essential terms of an agreement for services. As with the contract claim, the statement leaves a multitude of unanswered questions, including: (1) the volume of work that plaintiffs could “handle”; (2) the nature of the work, (3) the scope of the work, (4) the price to be paid, and (5) the duration of the contract. Accordingly, plaintiffs cannot establish reasonable reliance and their claims of fraud and fraudulent inducement must be dismissed.
D. Promissory Estoppel
In order to establish a claim of promissory estoppel under Massachusetts law, a plaintiff must allege that (1) defendant made a promise which he should reasonably expect to induce action or forbearance of a definite and substantial character on the part of the promisee, (2) the promise does induce such action or forbearance, and (3) injustice can be avoided only be enforcement of the promise.
Neuhoff v. Marvin Lumber and Cedar Co.,
Thus, as with a claim for breach of contract, “[i]n order to establish the existence of an enforceable promise under promissory estoppel, the plaintiff must show that the defendants’ promise included enough essential terms so that a contract including them would be capable of being enforced.”
LaChance v. Baybank Norfolk,
As illustrated above, defendant’s promise to give plaintiffs “all the work they could handle” is too vague and indefinite to be enforced as a contract. Because, with the exception of consideration, an action based on reliance is equivalent to a contract action, defendant’s promise is likewise too vague and indefinite to be enforced under the doctrine of promissory estoppel and plaintiffs’ claim will be dismissed. 16
E. Chapter 93A
Finally, plaintiffs assert a claim for violation of Mass. Gen. Laws ch. 93A, § 2, alleging that the company’s conduct constitutes an unfair and deceptive act and practice. It is well-settled that Chapter 93A does not apply to “employment contract disputes between employers and the employees who work in the employer’s organization, nor to disputes between members of that organization arising out of the employment relationship.”
Manning v. Zuckerman,
Here, the plaintiffs allege that the defendant engaged in an unfair and deceptive trade practice under Chapter 93A by “knowingly and willfully inducting] [them] to resign in exchange for a false promise of out-sourced work.” The alleged promise occurred while plaintiffs were employed at the company and related directly to their employment relationship. Plaintiffs’ claim for violation of Chapter 93A, therefore, arose from their employment relationship
*84
with defendant and will be dismissed.
18
See Aggarwal v. Nexabit Networks, Inc.,
ORDER
For the reasons stated in the foregoing memorandum, plaintiffs have failed to state a claim for which relief can be granted with respect to their claims of fraudulent inducement, fraud, breach of oral contract, promissory estoppel, and violation of Mass. Gen. Laws ch. 93A. Accordingly, defendant’s motion to dismiss (Docket No. 3) is GRANTED and plaintiffs’ complaint is DISMISSED in its entirety.
So Ordered.
Notes
. This recitation of facts is, of course, plaintiffs’ version of events, as set forth in the complaint. The issue here is the sufficiency of the proposed pleading, not whether the evidence actually supports those allegations.
. Rohm and Haas is the only defendant in this action. Counsel for defendant indicated at oral argument that Rohm and Haas has succeeded to all of the obligations and liabilities of Morton, if any, related to this action, and that defendant did not contest plaintiffs' failure to name Morton as a party.
. Because the two contracts are essentially identical, for the sake of convenience the two will be referred to collectively as "the Agreement.”
. The release could have been drafted in more comprehensive terms, so, as to release the company from future claims arising out of contract obligations between it and the plaintiffs existing as of the date of the release.
See Radovsky
v.
Wexler,
. Under the parol evidence rule, where there is a binding integrated agreement, evidence of prior or contemporaneous agreements or negotiations may not be considered to vary a term of the written agreement.
Brennan v. Carvel,
.
See also Plumer v. Luce,
.
Compare, e.g., Plumer,
. There is at least some uncertainty as to whether this matter is governed by the Uniform Commercial Code or the common law of contracts. At oral argument, counsel for plaintiff indicated his belief that title to the goods did not pass from defendant to plaintiffs, and therefore the UCC did not apply. See Mass. Gen. Laws ch. 106 § 2-106.
.
See also, e.g.,
Restatement (Second) of Contracts § 33, comment a ("An offer which appears to be indefinite may be given precision by usage of trade or by course of dealing between the parties. Terms maybe supplied by factual implication, and ... the law often supplies a term in the absence of agreement to the contrary.... Where the parties have intended to conclude a bargain, uncertainty as to incidental or collateral matters is seldom fatal to the existence of a contract”); comment d ("Valid contracts are often made which do not specify the time for performance ... the time for performance is a 'reasonable time’ ”); comment e (where parties manifest an intention to be bound and the price is not settled, "the price is a reasonable price at the time of delivery”); comment f (indefinite terms of minor importance
may
be left to what is customary or reasonable);
Barrie v. Quimby,
.
See also Smith v. F.W. Morse & Co., Inc.,
. This is phrased in slightly different ways in the complaint. In Paragraph 9, plaintiffs allege that "Mr. Payne represented to Plaintiffs that Defendant would give them 'all the work they could handle’ and that Defendant would like to give them all of its outsourced work in ceramic grinding, which had been in the neighborhood of $10,000 per month.” Use of the phrase "would like to give” strongly suggests that the company was providing an estimate of probable volume, not a binding agreement with a minimum guaranteed volume.
In Paragraph 20, plaintiffs allege that "Mr. Payne represented to Plaintiffs that Defendant would give them more outsourced work than they could handle and that they would have contracts sufficient to generate a net profit far in excess of what they could make as employees of the Woburn facility.” The allegation that defendants would give plaintiffs "more ... work than they could handle” is not materially different, in this context, from the allegation that defendants would give plaintiffs *80 "all the work they could handle.” While the allegation that plaintiffs would have "contracts sufficient to generate a net profit” is suggestive of a minimum guarantee, it is nonetheless too vague to permit enforcement. The court would have to determine an estimated net profit (presumably, after determining estimated gross sales and estimated expenses) of a business that, by definition, is new and has no history of any kind, and compare it against an estimate of plaintiffs' future pay as employees (including estimated pay raises, bonuses, and overtime) for an indefinite period of time.
. The complaint does not indicate whether that work was uniform (e.g., the same grinding work was performed on the same type of item) or not (e.g., the work involved different items to be ground or different grinding work on the same items). If it was not uniform, an entirely new set of variables would be introduced into the equation.
. Because this issue is framed as a motion to dismiss for failure to state a claim, the court presumes for present purposes that the injustice would work against the plaintiffs. It is certainly possible, of course, that this is not true, and that the company in fact held up its end of the bargain. For example, the complaint alleges that "During the first months after Plaintiffs left Defendant, they were each given a small amount of outsourced work.” (Complaint, ¶ 11). It is at least possible that the evidence would show that the company gave some of its outsourced work to plaintiffs, that they were not able to "handle” the work to the company’s satisfaction, and that the company thereafter looked elsewhere.
. In general, only statements of fact, not statements of opinion, future conditions, or matters promissory in nature, are actionable as fraud.
See Rodowicz v. Massachusetts Mutual Life Ins. Co.,
Some courts have suggested that, in order to be actionable, a misrepresentation of actual present intent must contain all essential terms of the parties’ alleged agreement. Otherwise, "it cannot reasonably be said that there is a meaningful intention which can be misrepresented.”
Saxon Theatre Corp. of Boston
v.
Sage,
. There is considerable overlap between the case law addressing enforceability of vague agreements as a matter of contract law and that addressing whether statements were too vague to induce reasonable reliance for purposes of proving fraud.
See, e.g., Lieberman,
. Another element of promissory estoppel is that the party invoking it must have reasonably relied on the alleged promise.
Coll,
. The Appeals Court distinguished its decision in
Peggy Lawton
from its decision in
Informix
on the grounds that, in the former, the defendant’s theft of trade secrets "was independent of and did not arise from [his] former employment relationship.”
Informix,
. If the court were to assume that the alleged promise did not arise out of the employment relationship, then the case becomes a simple contract claim. A mere breach of contract does not amount to a violation of Chapter 93A.
See Whitinsville Plaza, Inc. v. Kotseas,
