Appeal of the Local Government Center, Inc. & a .
The respondents, The Local Government Center, Inc. (LGC), Local Government Center Real Estate, Inc., Local Government Center Health Trust, LLC, Local Government Center Property-Liability Trust, LLC, Health Trust, Inc., New Hampshire Municipal Association Property-Liability Trust, Inc., LGC-HT, LLC, and Local Government Center
*794
Workers’ Compensation Trust, LLC,
1
appeal a final order of a presiding officer of the petitioner, the New Hampshire Bureau of Securities Regulation (Bureau), finding that they violated
I. Background
A. LGC and Related Entities
The following facts are derived from the presiding officer’s report or the certified record, or they are undisputed. LGC is the successor to the New Hampshire Municipal Association, Inc. (NHMA), which was a non-profit New Hampshire corporation that provided lobbying, legal counsel and training for its members (comprised of various municipalities) and administrative support to certain affiliated associations. HealthTrust is the successor to NHMA Health Insurance Trust, which NHMA created in 1985, and P-L Trust is the successor to NHMA Property Liability Trust, which NHMA created in 1986. Workers’ Compensation Trust is the successor to a similar program created by NHMA. When it was first established, it was “housed” in NHMA Property Liability Trust. It became a separate trust in 2000.
HealthTrust, P-L Trust, and Workers’ Compensation Trust are pooled risk management programs. See RSA ch. 5-B (2013). HealthTrust is the largest pooled risk management program operated by LGC. As of December 31, 2010, HealthTrust had revenues of $392,244,000, P-L Trust had revenues of $10,254,000, and Workers’ Compensation Trust had revenues of $6,517,000. According to the respondents, HealthTrust provides health insurance benefits to “more than 70,000 individual public employees, their dependents, and retirees, with 36 medical plans and 25 prescription drug plans. HealthTrust handles approximately $360 million in claims each year.” According to the respondents, P-L Trust provides property liability insurance that “covers over 4,000 buildings and their contents with a value *795 of nearly four billion dollars in its Property-Liability risk pool, and also covers 26,000 public employees in its Workers’ Compensation risk pool.”
Pooled risk management programs are alternatives to traditional, single employer insurance programs. A pooled risk management program allows political subdivisions such as cities, counties, and school districts, to combine or “pool” so that they are considered as one customer for purposes of insurance coverage and risk management. As the presiding officer found, “The steps involved in the acquisition of insurance coverage by a political subdivision from, for instance, . . . [H]ealth [T]rust[,] would appear quite basic.” Political subdivisions apply to be members of a pooled risk management program. Information about the group of individuals to be insured is then submitted for evaluation and rating. Upon approval of the requested insurance coverage for the coverage year, the political subdivision is assigned a premium rate and assigned to either a January or a July pool of program members, depending upon the political subdivision’s fiscal year or requested coverage year. LGC then collects the premiums, and a third party administrator, such as Anthem Blue Cross/Blue Shield, handles any claims.
Generally, HealthTrust, P-L Trust, and Workers’ Compensation Trust operate similarly to a mutual insurance company with the net assets of each program considered the property of its respective members. Earnings and surplus of each trust are determined annually at the end of the coverage year by subtracting certain expenditures from the program’s total revenue (consisting of income from investments and combined premiums paid by the program’s members). The year-end statements for years 2008 through 2010 report that HealthTrust had net assets of $92,687,000 in 2008, $79,481,000 in 2009, and $86,782,000 in 2010. P-L Trust had net assets of $10,093,000 in 2008, $10,838,000 in 2009, and $10,225,000 in 2010. The Workers’ Compensation Trust had net assets of $829,000 in 2008, a negative net asset level expressed as ($992,000) in 2009, and net assets of $177,000 in 2010.
Until 2003, HealthTrust, P-L Trust, and Workers’ Compensation Trust operated as organizations separate from each other and from LGC. Each organization — HealthTrust, P-L Trust, Workers’ Compensation Trust, and LGC — had its own corporate by-laws and its own board of directors. In addition, the members of each organization were not identical; thus, for example, a political subdivision that was a member of HealthTrust was not necessarily also a member of P-L Trust.
3
In 2003, LGC took control of the assets of HealthTrust, P-L Trust, and Workers’ Compensation Trust.
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Sometime thereafter, LGC eliminated the separate boards that previously had governed those entities. After 2003, a single board of directors governed LGC, HealthTrust, P-L Trust, and Workers’ Compensation Trust.
See Prof'l Firefighters of N.H. v. Local Gov’t Ctr.,
Historically, Workers’ Compensation Trust has collected insufficient insurance premiums to cover its costs. To remedy this problem, beginning with the 2003 reorganization, LGC transferred funds from HealthTrust and P-L Trust to Workers’ Compensation Trust. Between 2003 and 2010, LGC transferred approximately $18.3 million from HealthTrust to Workers’ Compensation Trust. After the Bureau investigated this practice, the LGC board voted to execute a promissory note for approximately $17.1 million payable to HealthTrust, although the board made the note interest-free.
B. RSA chapter 5-B
Until the legislature enacted RSA chapter 5-B in 1987, there were no specific laws' addressing pooled risk management programs operated by non-profit organizations. The stated purpose of RSA chapter 5-B “is to provide for the establishment of pooled risk management programs and to affirm the status of such programs established for the benefit of political subdivisions of the state.”
From its inception, RSA chapter 5-B has required pooled risk management programs to file certain information with the secretary of state’s office.
Each pooled risk management program shall meet the following standards of organization and operation. Each program shall:
*797 (a) Exist as a legal entity organized under New Hampshire law.
(b) Be governed by a board the majority of which is composed of elected or appointed public officials, officers, or employees. Board members shall not receive compensation but may be reimbursed for mileage and other reasonable expenses.
(c) Return all earnings and surplus in excess of any amounts required for administration, claims, reserves, and purchase of excess insurance to the participating political subdivisions.
(d) Provide for an annual audit of financial transactions by an independent certified public accountant. The audit shall be filed with the department and distributed to participants of each pooled risk management program.
(e) Be governed by written bylaws which shall detail the terms of eligibility for participation by political subdivisions, the governance of the program and other matters necessary to the program’s operation. Bylaws and any subsequent amendments shall be filed with the department.
(f) Provide for an annual actuarial evaluation of the pooled risk management program. The evaluation shall assess the adequacy of contributions required to fund any such program and the reserves necessary to be maintained to meet expenses of all incurred and incurred but not reported claims and other projected needs of the plan. The annual actuarial evaluation shall be performed by a member of the American Academy of Actuaries qualified in the coverage area being evaluated, shall be filed with the department, and shall be distributed to participants of each pooled risk management program.
(g) Provide notice to all participants of and conduct 2 public hearings for the purpose of advising of potential rate increases, the reasons for projected rate increases, and to solicit comments from members regarding the return of surplus, at least 10 days prior to rate setting for each calendar year.
(Emphasis added.)
C. Procedural History
The underlying matter arises from a petition submitted and later amended by Bureau staff alleging that the respondents violated both RSA chapter 5-B and RSA chapter 421-B. On September 2, 2011, the secretary of state issued an order commencing an adjudicative proceeding and appointed a presiding officer for that proceeding.
See
1. Findings Regarding Organizational Structure
The presiding officer first found that the respondents violated
The presiding officer explained that “[b]y abolishing each program’s respective board and substituting the LGC . . . board of directors, the political subdivision members of each pooled risk management program were deprived of the governance previously maintained for their benefit,” as required by statute. The post-2003 reorganization “resulted] in a conglomerate imbued with conflicts of interest adverse to the required standards for operation of each pooled risk management program.” “The influences and interests that would be limited to considerations of a single program and its members [became] subject to other influences and interests within the LGC . . . conglomerate related to other subsidiary business entities all governed by the one board.” Inasmuch as the respondents have not appealed the above-described portions of the presiding officer’s decision, we assume, without deciding, that they were correctly decided.
2. Findings Regarding Return of Excess
The presiding officer next found that the respondents violated
a. Retention of Funds
The presiding officer found that the respondents used the risk-based capital (RBC) method to compute the amount of funds they should retain to pay for “administration, claims, reserves, and purchase of excess insurance.”
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In essence, the ACL is a hypothetical minimum level of capital. The RBC ratio compares the insurer’s actual capital level to the hypothetical minimum level. When an insurer’s RBC ratio falls below 2.0, the insurer is subject to certain regulatory interventions by the insurance department.
See
The presiding officer found that, since the 2003 reorganization, the respondents have set a desired “target” level of retained capital, expressed as an RBC ratio. Since 2003, the target for HealthTrust has been an RBC ratio of between 4.2 and 4.75. The presiding officer found that although the LGC board purported to use the RBC method to set the target, in fact, it did not do so. Rather, the board arbitrarily “set [the target] at RBC 4.2, approximately twice the previous year’s net assets.” Additionally, the LGC board decided “to arbitrarily bump” the target RBC ratio “by an additional factor of approximately ... 0.5 for future expenses.” The presiding officer explained: “The RBC ratio is supposed to be the result of a risk based analytical formula. An after-the-fact bump of an arbitrary sum the board referred to as RBC 0.5 is an erroneous use of an RBC ratio and is an improper inflation of even its own target RBC 4.2 to cover what in most entities are planned budgeted expenditures.” In this way, the target RBC ratio was not a “pure RBC ratio,” but was “an RBC ratio that would support [the board’s] rationale for accumulating an excessive amount of assets.”
The presiding officer further found that the respondents regularly exceeded the self-imposed target RBC ratio. For instance, although the target RBC ratio was 4.2, in 2005, HealthTrust’s actual RBC ratio was 4.5; in 2006, its actual RBC ratio was 6.0; and in 2007, its actual RBC ratio was 6.7. Additionally, the presiding officer found that the LGC board “arbitrar [ily] assigned] risk percentages,” which affected the RBC ratios. Thus, he concluded that the respondents accumulated and retained more funds than were required for “administration, claims, reserves, and purchase of excess insurance.”
The presiding officer found that, since the 2003 reorganization, HealthTrust’s net assets, increased from $23.9 million in 2003 to $86.8 million in 2010. He found that HealthTrust “built up its net assets to such a high level that in 2010 it abandoned the practice of purchasing either individual claim or aggregate reinsurance to cover an extraordinarily large individual claim loss or [an] extraordinarily large combined number of individual claims.” The presiding officer observed that the kinds of catastrophes for which HealthTrust was preparing to be responsible “rang[ed] from a World War I type pandemic, where 700,000 people died in this country, to a Seabrook Nuclear Power Plant failure.” He concluded that the
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fact that HealthTrust was preparing for events of this magnitude “evidence[d] [its] desire and practice ... to retain a substantially higher level of reserves than otherwise would be necessary with reinsurance in place.” He explained that “[substituting the higher retention of earnings and surplus to build sufficient reserves to handle whatever comes our way, instead of the purchase of reinsurance clearly inflates a reasonable and necessary level of reserves or net assets and is a violation of
b. Use of Funds
The presiding officer found that after the 2003 reorganization, approximately $18.3 million was transferred from HealthTrust to LGC to subsidize Workers’ Compensation Trust. A lesser amount was transferred from P-L Trust to LGC for the same purpose. According to the presiding officer, “[t]hese periodic transfers out of the health and property liability accounts to subsidize another program were done in violation of a specific inter-entity loan policy that . . . governed] transfers within the LGC and its entities.” The presiding officer found that LGC’s manner of reporting the transfers as “contributions to parent” on the financial statements of HealthTrust and P-L Trust made it difficult to discern that the money was, in fact, being used to subsidize Workers’ Compensation Trust. He found that amounts transferred to Workers’ Compensation Trust did not “reasonably qualify as costs and reserves permitted to be retained by the statute,” and, therefore, were required to have been returned to political subdivision members.
c. Return of Funds
The presiding officer found that the respondents did not return the accumulated funds that were in excess of the target RBC ratio. The presiding officer explained that the respondents reported the funds that met the target RBC ratio in a line item entitled “board designated” and that they reported funds that were in excess of the target RBC ratio in a line item entitled “undesignated.” The following chart shows the amount of funds that were in the undesignated line item for HealthTrust for the years 2003 to 2008:
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*802 [[Image here]]
The presiding officer found that the amounts that were reported as “undesignated” should have been, but were not, returned to political subdivision members.
The presiding officer also found that in 2009, LGC “essentially depleted” the undesignated line item “account,” in part, by using those funds “to fund what [LGC] reported as additional claims losses ... of [approximately] $8.8 million” and by “transferring approximately $4.4 million [from HealthTrust] to . . . LGC.” The presiding officer further found “that the essential elimination of the funds that ordinarily would have been assigned to [the undesignated line item] was accomplished by an inexplicable increase within that year’s calculation of risk factors by the LGC . . . actuary or staff.”
3. Remedy
To remedy the violations of
To remedy the violation of
To calculate the excess funds held by P-L Trust, the presiding officer relied upon the testimony of LGC’s chief financial officer that, as of 2010, P-L Trust held approximately $3.1 million in excess funds. The presiding officer ordered P-L Trust (of which Workers’ Compensation Trust is now a part) to satisfy the previously executed promissory note, by December 1, 2013, by transferring $17.1 million to HealthTrust, as repayment for the *803 subsidy HealthTrust provided Workers’ Compensation Trust over the years. The presiding officer ordered that the funds received by HealthTrust in repayment of the subsidy, “to the extent they constitute amounts in excess of the earnings and surplus of the . . . HealthTrust risk pool management program ... shall be returned to [HealthTrust’s] members.” The presiding officer specified that “[t]he funds to make this re-payment may be borrowed from an independent entity at commercially reasonable terms.”
The presiding officer also ordered prospective relief related to the amount of funds that the respondents may retain in the future for “administration, claims, reserves, and purchase of excess insurance.”
The presiding officer denied the respondents’ subsequent motion for rehearing. This appeal followed. While this appeal was pending, the respondents requested that we stay various portions of the presiding officer’s order. We stayed only the requirement that P-L Trust transfer $17.1 million to HealthTrust.
II. Discussion
We will not set aside the presiding officer’s decision except for errors of law, unless we are satisfied, by a clear preponderance of the evidence, that such order is unjust or unreasonable.
See Appeal of Basani,
The respondents first challenge the presiding officer’s findings that they violated
Resolving many of these issues requires us to engage in statutory interpretation.
State Employees’ Assoc. of N.H. v. State of N.H.,
A. Violations of
1. Improper Retention of Funds
a. Level of Reserves
The respondents argue that
All of these arguments proceed from the same assumption — that
As the presiding officer noted,
b. Reinsurance '
The respondents contend that the presiding officer erroneously ruled that the 2010 decision to cease purchasing individual claim or aggregate claims reinsurance for HealthTrust violated
HealthTrust’s 2010 decision to cease purchasing reinsurance must be viewed in the context of its practice of retaining capital to meet an arbitrarily selected target RBC ratio and retaining excess funds instead of returning those funds to members. Under these circumstances, we cannot conclude that the presiding officer erred in finding that HealthTrust violated RSA chapter 5-B by deciding not to purchase reinsurance, but instead to accumulate assets to self-insure against catastrophic claims.
2. Improper Expenditure of Excess Funds
a. Subsidizing Workers’ Compensation Trust
The respondents assert that the presiding officer erroneously found that they violated
b. Other Expenditures
The respondents argue that the presiding officer improperly considered the decision of the LGC board to offer a fixed benefit retirement plan to its employees. The respondents argue that the “Presiding Officer erred when he failed to defer to the business judgment of LGC’s Board of Directors that the retirement plan was required for administration of its risk pools.” Given that the presiding officer did not rule that the plan was unlawful and did not order it dismantled, we decline to hold that he erred by considering its existence. See id.
S. Return of Excess Funds
The respondents argue that the presiding officer erroneously found that they failed to return excess funds to their political subdivision members, as required by
The respondents do not define “rate stabilization” in their brief. However, the presiding officer gave the following description of the practice, which the testimony of the former executive director of LGC and its current chief financial director supports and which we adopt: “[A] rate credit. . . is... analogous to a rebate for future participating years____Consequently, when employing the rate crediting process, surplus is not credited just for the following year, but over multiple years into the future for those political subdivisions that choose to acquire insurance through LGC, Inc. for that extended period.”
In arguing for a different interpretation, the respondents rely upon
The respondents also observe that the “clear preference” of their “members has been for rate stabilization, not cash refunds,” and that “rate stabilization” is “consistent with risk pool practices around the country.” Those considerations, however, do not affect the plain meaning of
The issue here is not whether [rate reduction] is a good way to run an insurance pool or not, or what shared risk, the concept of shared risk within an insurance pool. The issue is the plain language of the statute says that, if you have a surplus, it is supposed to go back to the political subdivisions. It doesn’t say *809 you can reduce rates over time, and some members win and some members lose, or some subdivisions win and some subdivisions lose . . . . 6
In light of our construction of
B. Prospective Relief
1. Setting Future RBC Ratio
The respondents contend that the presiding officer erred when he mandated that HealthTrust, in the future, absent regulatory or legislative action, maintain net assets equivalent to fifteen percent of claims or an RBC ratio of 3.0. We agree that, in so ruling, the presiding officer exceeded his authority. “An agency may not add to, change, or modify the statute by regulation or through case-by-case adjudication.”
In re Jack O’Lantern, Inc.,
*810 2. Return of $33.2 Million
The respondents contend that “[i]n ordering HealthTrust to return $33.2 million in reserves, the Presiding Officer included $2,237,390 ‘invested in capital assets.’ ” They argue that “[t]he evidence at the hearing was that in evaluating reserve levels for insurance-like entities, ‘non-admitted’ assets — assets that would not be available to pay claims, such as ‘furniture and equipment, software development costs, most deferred income tax assets, and certain equity investments’ — should not be considered.” The only support they provide for their argument is a single page from a May 2010 study of the reserves and surpluses held by Massachusetts insurers, which merely states: “[I]t is important to recognize that, in the event of a significant call on company financial resources, the value represented by these assets may not be available or be available at a fraction of the non-admitted amount.” Mass. Div. of Health Care Fin. & Policy, Study of the Reserves and Surpluses of Health Insurers in Massachusetts 27 (2010). This equivocal statement does not establish that it is categorically improper to consider such assets in calculating reserves. Moreover, as the presiding officer concluded, the May 2010 study did not distinguish between for-profit and non-profit insurance entities, and there was no evidence that Massachusetts entities “are subject to a statute like ours that mandates a return of funds to political subdivisions in excess of the costs of administration, claims, reserves and purchase of reinsurance.” In light of the scant authority the respondents offer for their argument, we are not persuaded that the presiding officer miscalculated the funds to be returned to HealthTrust’s members.
3. Purchase of Reinsurance
The respondents argue that because there is no statutory requirement that they purchase reinsurance, the presiding officer erred by requiring HealthTrust to purchase it. We agree. RSA chapter 5-B does not mandate that a risk pool management program purchase reinsurance.
If,. Transfer of $17.1 Million
The respondents argue that because the Bureau lacked regulatory authority until 2010, the presiding officer’s order that P-L Trust repay HealthTrust $17.1 million constituted an unconstitutional exercise of power by the presiding officer in violation of Part I, Article 23 of the State Constitution. According to the respondents, the presiding officer’s decision constituted a “retroactive exercise of power” in violation of Part I, Article 23 because the $17.1 million represents amounts that HealthTrust transferred to LGC to subsidize Workers’ Compensation Trust before 2010. The respondents argue that the presiding officer’s order “creates new obligations and duties . . . because LGC has been ordered to undo transfers between its risk pools that were executed before the Bureau had any power to regulate them.”
Part I, Article 23 of the New Hampshire Constitution provides: “Retrospective laws are highly injurious, oppressive, and unjust. No such laws, therefore, should be made, either for the decision of civil causes, or the punishment of offenses.” “The underlying purpose of this prohibition is to prevent the legislature from interfering with the expectations of persons as to the legal significance of their actions taken prior to the enactment of a law.”
Maplevale Builders v. Town of Danville,
Here, the presiding officer’s order creates no “new obligations.” Although the Bureau lacked the authority to enforce RSA chapter 5-B until 2010,
*812 C. Recusal of Presiding Officer
The respondents contend that the presiding officer violated their state and federal constitutional rights to due process when he declined to recuse himself. See N.H. CONST, pt. I, art. 35; U.S. CONST, amend. XIV. They argue that he had an incentive to rule in the Bureau’s favor because he was temporarily employed by the secretary of state and had statutory authority to require them to pay the Bureau’s attorney’s fees and costs. They also argue that he had a direct, pecuniary interest in the proceedings because he was paid bi-weekly, and was not paid a flat rate. They contend that, because the presiding officer was paid bi-weekly, he had an incentive to prolong the proceedings unnecessarily by, for instance, denying their prehearing motion to dismiss.
We first address the respondents’ arguments under the State Constitution and rely upon federal law only to aid in our analysis.
State v. Ball,
However, “claims of judicial partiality must be raised at the earliest moment that a litigant becomes cognizant of the purported bias.”
Rodriguez-Hernandez v. Miranda-Velez,
In this case, the respondents did not move to disqualify the presiding officer until the last day of a ten-day evidentiary hearing, fully eight months after the Bureau initiated these proceedings, and after the presiding officer had already issued approximately fifty prehearing and preliminary orders. The certified record establishes that most, if not all, of the relevant information upon which the respondents relied was available to *813 them in October 2011, long before they moved to disqualify the presiding officer. At an October 4, 2011 pre-hearing conference, the respondents questioned whether the presiding officer had any conflict of interest. The presiding officer explained that he did not have a conflict of interest, but volunteered that: (1) he was no longer a State employee, but was retained by the State to be the presiding officer in these proceedings pursuant to a vendor contract; (2) his contract expired on December 22, 2011, but, if the proceedings were not concluded by then, he might be asked to continue as hearing officer; and (3) he was paid “over $400.00 a day” for his services, which he received in $5,000 increments. As of that conference, the respondents had submitted a request for additional information about the presiding officer’s potential conflicts, but had not yet received a response. The certified record shows that the respondents did not pursue their request until May 11, 2012, the day the evidentiary hearing concluded.
“In these circumstances, there is an obligation on the part of the movants to make a strong showing that they were not waiting until the last minute as a [litigation] tactic.”
Demoulas v. Demoulas Super Markets, Inc.,
As the Federal Due Process Clause affords the respondents no greater protection than Part I, Article 35 of the State Constitution under these circumstances, we reach the same result under the Federal Constitution as we do under the State Constitution.
See, e.g., Rodriguez-Hernandez,
D. Attorney’s Fees
“New Hampshire generally follows the American Rule; that is, absent statutorily or judicially created exceptions, parties pay their own attorney’s fees.”
Shelton v. Tamposi,
*814
The respondents concede that the presiding officer had authority to order attorney’s fees pursuant to
In any investigation to determine whether any person has violated or is about to violate this chapter or any rule or order under this chapter, upon the secretary of state’s prevailing at hearing, or the person charged with the violation being found in default, or pursuant to a consent order issued by the secretary of state, the secretary of state shall be entitled to recover the costs of the investigation, and any related proceedings, including reasonable attorney’s fees, in addition to any other penalty provided for under this chapter.
The respondents urge us to vacate the award of fees and costs in this case because the presiding officer awarded the Bureau
all
of its fees and costs, even though it prevailed on only some of its claims. “Where a party prevails on some claims and not others, and the successful and unsuccessful claims are analytically severable, any fee award should be reduced to exclude time spent on unsuccessful claims.”
Van der Stok v. Van Voorhees,
Affirmed in part; vacated in part; and remanded.
Notes
For the purposes of this appeal, we refer to the entities with “Health Trust” in their names, collectively, as “HealthTrust” the entities with “Property Liability Trust” in their names, collectively, as “P-L Trust,” and any entity with “Workers’ Compensation Trust” in its name as “Workers’ Compensation Trust.”
See
At oral argument, counsel for the Bureau represented that as many as two-thirds of the members of HealthTrust were not also members of Workers’ Compensation Trust.
We recognize that the respondents are not regulated by the insurance department and are not subject to RSA chapter 404-F and related statutory provisions governing insurance companies.
See
“The business judgment rule is a common-law standard of judicial review designed to protect the wide latitude conferred on a board of directors in handling the affairs of the corporate enterprise.” 3A W. Fletcher, Fletcher Cyclopedia of the Law of Corporations § 1036, at 42-43 (perm. ed. rev. vol. 2011). “The rule refers to the judicial policy of deferring to the business judgment of corporate directors in the exercise of their broad discretion in making corporate decisions.... [T]he ... rule .. . establishes a presumption that in making a business decision, the directors of a corporation acted on an informed basis, in good faith, and in the honest belief that the action taken was in the best interests of the company.... The
*805
rule not only protects the decision makers from liability, but also protects the decision itself.”
Id.
at 43, 45, 47. In New Hampshire, the “business judgment rule” is codified at
See Relative to the Treatment of New Hampshire Investment Trusts and Relative to Pooled Risk Management Programs: Hearing on H.B. 1393 Before the Senate Comm, on Commerce, Labor and Consumer Protection, 93-94 (May 4, 2010) (statement of Senator Margaret Wood Hassan, Member, Senate Comm, on Commerce, Labor and Consumer Protection).