Appellant Anna Jensen is a letter carrier with the Kingston, Pennsylvania branch of the United States Post Office. In this action against her employer, she brings claims for retaliation and sex discrimination pursuant to Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq. The District Court granted the Postmaster General’s motion for summary judgment as to both claims, and Jensen appealed.
We will reverse and remand. With respect to retaliation, the District Court incorrectly held that coworker harassment cannot violate 42 U.S.C. § 2000e-3(a). As to sex discrimination, the record contains evidencе sufficient to support a finding that the alleged retaliatory harassment was also discrimination “because of ... sex.” See 42 U.S.C. § 2000e-2(a).
I.
Both Jensen’s claims arise from a series of events that began with an unwanted sexual proposition. While at work on Saturday morning, September 15, 2001, Jensen received a phone call from supervisor Carl Waters. Waters had the day off, and he asked if Jensen knew the way to his home. When Jensen said she didn’t, he gave her directions. As he spoke, Waters struggled with the pronunciation of certain street names. He apologized to Jensen and attributed the slurred speech to an all-night drinking binge.
After completing the directions, Waters said: “Now Anna, I don’t care what [obscenity] you go in and tell those guys in the office, get out of there right now [because] I want to make love to you all day long.” App. 63. Jensen declined, but Waters persisted, asking her at least to join him for breakfast. Jensen again said no, and Waters responded: “Anna, you put me in a compromising position.” App. 63. Jensen made it clear that her decision was final, and the conversation ended.
*447 The next day, Jensеn phoned Kingston branch manager Chris Moss and reported the incident. A more detailed discussion occurred when Jensen returned to work on Tuesday the 18th. Waters continued to work at the Kingston branch for two more days, but Jensen and he did not interact. On Thursday the 20th, the Postal Service transferred Waters to the Ashley branch. An investigation followed, and in January 2002 Waters was fired.
Meanwhile, on September 26, 2001, supervisor Rick Honeychurch moved Jensen’s workstation from Moss’s office to a stand-up desk in an area of the Post Office called Unit 1. Jensen’s stay in Moss’s оffice had begun after an injury required the use of crutches and the elevation of Jensen’s leg. Moss testified that he instructed Ho-neychurch to move Jensen for two reasons: her leg had healed and he had confidentiality concerns about the pending Waters investigation. For her part, Jensen heard third-hand that Moss feared being alone with her. Whatever the reason, Jensen’s new desk was the former workspace of Carl Waters, and her reception in Unit 1 was not friendly.
Right away, letter carrier Joe Sickler began to pepper Jensen with insults. On September 26, he referred to Jensen as “the [obscenity] who got [Waters] in trouble.” App. 65. He then remarked within Jensen’s earshot that she would have to get off her “fat [obscenity]” once a new supervisor arrived. The next day, Jensen overheard Sickler discussing a proposed petition to bring Waters back. Sickler also stated that Waters should not have to apologize for anything. Some time later, Sickler crept up behind Jensen and clapped two objects together. Startled, Jensen cringed with fright. She then reported Sicklеr’s behavior to Moss and asked to be removed from Unit 1. Moss said he would talk to Sickler, but he declined to move Jensen despite the availability of another workstation. When asked at his deposition to explain why he did not move Jensen, Moss answered: “Because I didn’t.” App. 195. Sickler’s offensive comments continued at a pace of two to three times per week for about 19 months.
Besides Sickler, letter carrier Ed Jones, a friend to Jensen before she reported Waters, now threatened her by driving U-Carts toward her at a rapid pace. He also told Jensen that he disagreed with the decision to terminate Waters. Approximately one year after the Waters incident, unknown vandals twice scratched Jensen’s car with a key, spit on the car, and spilled coffee on it. All the incidents occurred in the Post Office parking lot; before the Waters telephone call vandals had never victimized Jensen.
In addition to her initial request to leave Unit 1, Jensen repeatedly complained to Moss and Honeychurch about her coworkers’ behavior. At some рoint during the relevant period — exactly when is unclear— Honeychurch claims to have confronted Sickler about his offensive comments. Conditions did not improve, however, until 19 months after Jensen’s first complaint. At that time, Jensen complained to a new supervisor, Melissa White. White brought Jensen into Moss’s office, and Jensen again detailed her treatment at the hands of coworkers. Moss, White, and union officials then confronted Sickler, and Jensen’s troubles quickly abated.
During this 19-month period, Jensen suffered panic attacks, she used sick time beсause of stress, and her asthma caused trips to the emergency room. She attributes these problems to working conditions at the Post Office.
Based on these events, Jensen brought two claims: sex discrimination pursuant to 42 U.S.C. § 2000e-2(a), and retaliation under 42 U.S.C. § 2000e-3(a). The District
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Court granted the defendant’s motion for summary judgment on both claims, and this appeal followed. Our review is plenary, and we view the facts in the light most favorable to Jensen.
See United Artists Theatre Circuit, Inc. v. Twp. of Warrington,
II.
Jensen claims that her employer is liable for her coworkers’ actions under Section 704(a) of Title VII, 42 U.S.C. § 2000e-3(a). That provision makes it an unlawful employment practice to “discriminate” against an employee “because [the employee] has made a charge, testified, assisted, or participated in any manner in an investigation, proceeding, or hearing under [Title VII].” 1 The parties dispute both the scope of this prohibition and its application to this case. As a result, we must first clarify § 2000e-3(a)’s meaning and then apply those principlеs to the record before us.
A.
The threshold question is whether a retaliation claim predicated upon a hostile work environment is cognizable under 42 U.S.C. § 2000e-3(a). Jensen says it is, the Postmaster says it isn’t, and our sister circuits are split. A majority has held that the statute prohibits severe or pervasive retaliatory harassment.
See Noviello v. City of Boston,
While our Court has never addressed the precise question, the logic of our decision in
Robinson v. City of Pittsburgh,
Under § 2000e-2(a), the cognizability of a discrimination claim founded upon a hostile work environment is well-established.
See, e.g., Harris v. Forklift Sys., Inc.,
510
*449
U.S. 17, 21,
B.
In light of the consistency between the two provisions, our usual hostile work environment framework applies equally to Jensen’s claim of retaliatory harassment. Thus, Jensen must prove that (1) she suffered intentional discrimination because of her protected activity;
2
(2) the discrimination was severe or pervasive;
3
(3) the discrimination detrimentally affected her; (4) it would have detrimentally affected a reasonable person in like circumstances; and (5) a basis for employer liability is present.
See Weston v. Pennsylvania,
The test’s first element concretely expresses the principle that Title VII is not “a general civility code for the American workplace.”
See Oncale v. Sundowner Offshore Servs., Inc.,
In determining whether conduct wаs retaliatory, our cases have tended to focus on two factors: (1) the “temporal proximity” between the protected activity and the alleged discrimination and (2) the existence of “ ‘a pattern of antagonism in the intervening peiiod.’ ”
See Abramson v. William Paterson Coll. of New Jersey,
This same principle applies in our hostile work environment cases under § 2000e-2(a). There, we have deemed it improper to isolate incidents of facially neutral harassment and conclude, one by one, that each lacks the required discriminatory animus.
See, e.g., Cardenas,
With these principles in mind, we turn to the summary judgment record before us. The prime antagonist in Jensen’s retaliation claim is letter carrier Joe Sick-ler. Shortly after Waters’s transfer to the Ashley office, Siekler called Jensen “the [obscenity] who got [Waters] in trouble;” he also stated that when a new supervisor came Jensen would have to get off her “fat [obscenity].” App. 65. Because these insults directly relate to Jensen’s complaint against Waters, they raise an obvious inference of retaliatory animus.
Cf. Andrews,
Jensen also alleges physical threats by letter carrier Ed Jones. Like Sickler’s loud and frightening clap, Jones’s alleged assaults are facially neutral. Nonetheless, the record contains other evidence from which a factfinder could infer motive. First, before the Waters incident, Jensen and Jones were friends; shortly after it, Jones menaced her with heavy equipment. This temporal proximity between the protected activity and Jones’s changed behavior is probative of a retaliatory intent.
See Abramson,
In addition to Sickler’s habitual insults and Jones’s threatening use of postal equipment, Jensen alleges that vandals twice keyed her car, spit on it, and spilled coffee оn it. Standing alone, these acts of vandalism contain no indicia of retaliation. But as with the other events, the analysis changes significantly upon consideration of the overall scenario.
See Andrews,
Having identified the conduct that a reasonable jury could label retaliatory, our next task is to measure the harassment’s severity or pervasiveness. As stated earlier, this inquiry has both subjective and objective components.
See Faragher,
Of course, Jensen’s subjective reaction to the discrimination is not enough. She must also show an objectively hostile work environment. Two elements of our test relate to this question. The second prong requires severe or pervasive harassment; the fourth requires discrimination that would have detrimentally affected a reasonable person.
See ante
at 7-8. When applied, they coalesce into a single inquiry: did the plaintiff suffer retaliatory harassment severe or pervasive enough to “alter the conditions of [her] employment and create an abusive working environment”?
See Meritor,
Like the requirement оf intentional discrimination, the need for an objectively abusive work environment further distinguishes Title VII from a generalized “civility code.”
Oncale,
While the severe or pervasive standard applies equally to § 2000e-2 and § 2000e-3, it is especially crucial in the retaliation context. When one employee makes a charge under Title VII against another, some strain on workplace relationships is inevitable.
See Von Gunten,
For example, at her deposition, Jensen frequently stated that coworkers subjected her to the silent treatment.
See, e.g.,
Doc. 23, Exhibit D, Jensen Deposition at 97 (“I mean, the whole environment was different after I reported it, okay. People who used to talk to me didn’t talk to me.”). A cold shoulder can be hurtful, but it is not harassment.
See Brooks,
Mere expressions of opinion are also not retaliatory. For example, Jensen overheard Siekler discussing “a petition ,. to bring Carl [Waters] back and that Carl shouldn’t have to apologize for anything.” App. 65-66. On another occasion, Ed Jones told Jensen that he disagreed with the decision to fire Waters. App. 114-16. These statements are useful to Jensen because they tend to show that a retaliatory motive animated other behavior by Siekler and Jones. But they have no independent weight in our “severe or pervasive” analysis. If Jones thought Waters had been treated harshly, he was entitled to express his opinion; if Siekler wanted to start a petition, he had every right to do so. Title VII prohibits retaliation against accusers, not support for the accused.
Nonetheless, the record contains evidence of harassment that a jury might well find severe or pervasive. First, Siekler berated Jensen with retaliatory insults two to three times per week for 19 months, and the significance of these remarks lies in their pounding regularity.
See Harris,
With that, we come to the fifth and final prong of the analysis: employer liability. Under Title VII, much turns on whether the harassers are supervisors or coworkers. If supervisors create the hostile environment, the employer is strictly liable, though an affirmative defense may be available where there is no tangible employment action.
Burlington Indus., Inc. v. Ellerth,
In order to establish employer negligence, the plaintiff must show that management knew or should have known about the harassment, but “failed to take prompt and adequate remedial action.”
Andrews,
Here, as in
Knabe,
the defendant held a meeting with the principal harasser and discussed the allegations.
See id.
Furthermore, this meeting was effective — it stopped the harassment.
See id.
at 412 n. 8. But to be reasonable the remedy must be both adequate
and
prompt.
Andrews,
In sum, the record raises genuine issues оf material fact as to all five elements of our hostile work environment test. We therefore reverse the District Court’s order granting summary judgment for the defendant on the retaliation claim.
III.
The District Court also granted summary judgment for the defendant on Jen
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sen’s sex discrimination claim. Despite the consistency between § 2000e-2(a) and § 2000e-3(a), and despite the fact that both Jensen’s claims arise from a single series of events, separate analysis is still necessary. Section 2000e-2(a) makes it an unlawful employment practice to discriminate based on “race, color, religion, sex, or national origin.” As such, this claim stands or falls on whether Jensen suffered sex discrimination severe or pervasive enough to have changed the terms or conditions of her employment. Harris,
Our task, then, is to identify the alleged harassment that a reasonable jury might deem intentional discrimination because of sex.
Weston,
Both parties agree that Waters’s proposition raises an inference of intentional sex discrimination. Waters told Jensen to come to his house for the purpose of “mak[ing] love.” The inference that he did so because Jensen is a woman arisеs as a matter of course. See id. at 1482 n. 3.
The disputed terrain is whether any of the harassment that followed the Waters incident — harassment that we have already decided a reasonable jury might find retaliatory — was sex discrimination. Jensen argues that because the Waters phone call triggered all the harassment that followed, it was all “because of ... [her] sex.” PL Br. at 13-14. The defendant contends that, outside the Waters incident, the record contains no indicia of sex-based intent.
As an abstract matter, retaliation against a person based on thе person’s complaint about sexual harassment is not necessarily discrimination based on the person’s sex. If the individuals carrying out the harassment would have carried out a similar campaign regardless of the sex of the person making the complaint, the harassment, while actionable as illegal retaliation, would not also be actionable as discrimination based on sex. In reality, however, when a woman who complains about sexual harassment is thereafter subjected to harassment based on that complaint, a claim that the harassment constituted sex discrimination (because a man who made such a complaint would not have been subjected to similar harassment) will almost always present a question that must be presented to the trier of fact. In such a situation, the evidence will almost always be sufficient to give rise to a reasonable inference that the harassment would not have occurred if the person making the complaint were a man. The difficult task of determining whether to draw such an inference in a particular case is best left to trial.
For these reasons, we hold that the plaintiffs claim of sex discrimination, like her claim of retaliation, should not have been rejected at the summary judgment stage.
IV.
We reverse the District Court’s judgment and remand the case for further proceedings.
Notes
. The parties agree that Jensen "made a charge ... under [Title VII]” when she reported the Waters phone call to branch manager Chris Moss. See 42 U.S.C. § 2000e-3(a).
. This element differs in wording, but not in substance, from our usual retaliation test’s requirement of a "causal connection” between the proteсted activity and the adverse employment action.
See Nelson v. Upsala Coll.,
. We have often stated that discriminatory harassment must be "pervasive and regular.”
See, e.g., Cardenas v. Massey,
. Though Jensen does not argue that the
Far-agher/Ellerth
analysis applies, the proper standard may be an open question. After Waters’s transfer to the Ashley office, supervisor Rick Honeychurch (at the apparent direction of Chris Moss) moved Jensen’s workspace to Waters's old desk. Jensen claims this was done "to put [her] in a position of extreme vulnerability where coworkers supportive of Waters would foreseeable [sic] harass [her].” PL Br. At 8. Assuming
arguendo
that the record contains evidence to support this inference, two questions arise. First, which liability standard applies when a supervisor intentionally facilitates coworker harassment? Second, is Rick Honeychurch (or, perhaps, Chris Moss) a "supervisor” for purposes of
Faragher/Ellerth? See Parkins v. Civil Constructors of III, Inc.,
