Lead Opinion
OPINION
¶ 1 Thе dispositive issue in this appeal is whether the superior court should have denied Appellant American Power Products, Ine.’s motion for a new trial without first holding an evidentiary hearing to determine whether an ex parte communication between the bailiff and the jury was improper and prejudicial. Because the court did not have the necessary facts to decide the effect of the communication on the jury, it should not have ruled on American’s motion without first holding such a hearing. Accordingly, we remand for further proceedings consistent with this opinion.
FACTS AND PROCEDURAL BACKGROUND
¶ 2 In 2003, American and CSK Auto, Inc. entered into a contract under which American agreed to sell electric scooters and other items to CSK on an оpen account. In December 2005, American sued CSK for, inter alia, breach of contract and negligent misrepresentation. American sought more than $5,000,000 in damages. CSK answered, asserted various affirmative defenses and counterclaims, and sought, inter alia, damages in excess of $950,000. During trial, the parties made a number of concessions regarding the status of the open account and stipulated that the “starting point” for the jury’s computation of damages would be $10,733 in favor of American.
¶ 3 During 12 trial days over three weeks, the parties introduced 164 exhibits into evidence (one of which was 4,000 pages long) and 24 witnesses testified. Trial scheduling was apparently an issue. During voir dire and again midway through trial, the superior court informed the jury the trial would be completed “October 6th, perhaps the 10th.” On the seventh day of trial, a juror asked the court, “By taking off Thursday Sept. 29th— will this cause the trial to run past the original completion date?” In response, the court advised the jury it had “[told] counsel they need to get this case in on time____The 6th is a Thursday and we [will] let you deliberate on Friday.” The court instructed the jury on Friday morning starting at 10:25 a.m. Counsel then presented closing arguments, working through the noon hour and recessing for lunch at 1:43 p.m. After apparently deliberating between one and two hours on a Friday afternoon before a three-day weekend, the jury returned a 6-2 verdict at 4:13 p.m. in favor of American. The jury awarded American $10,733.
¶4 After the verdict, American hired a privаte investigator to interview several jurors. The investigator spoke with at least three of the jurors and obtained affidavits from two. As relevant here, Juror H.T.’s affidavit stated that “[at] one point the bailiff ... came into the room. Someone asked her
¶ 5 American moved for a new trial. Relying in part on the affidavits, it argued that at a minimum it was entitled to an evidentiary hearing for “further inquiry [into] whether deliberations were improperly curtailed [by] ... the bailiffs statement that one or two hours of deliberations were enough.” CSK did not dispute the bailiff had communicated ■with the jury or the content of the communication as reported in H.T.’s affidavit. After briefing and oral argument, the court denied the motion without holding an evidentiary hearing.
DISCUSSION
¶ 6 On appeal, American argues the superi- or court abused its discretion in denying its motion for a new trial without first holding an evidentiary hearing. For the following reasons, we agree.
I. Consideration of the Juror Affidavits
¶ 7 As a preliminary matter, we must determine whether and to what extent the superior court was entitled to consider the juror affidavits. See Kirby v. Rosell,
¶ 8 Under Rule 606(b)(2)(A), the portion of H.T.’s affidavit describing the bailiff communication was admissible because it concerned extraneous information that could have prejudiced the jury. See Perez ex rel. Perez v. Cmty. Hosp. of Chandler, Inc.,
II. Bailiff Communication
¶ 9 In Perez, the Arizona Supreme Court discussed the proper test a court should apply when determining whether a bailiffs ex parte communications with the jury warrant a new trial. Rejecting “a striсt rule of presumed prejudice in cases involving such communications,” the court recognized that each situation should be examined on a ease-by-case basis, using a two-prong inquiry asking, first, whether there was an improper communication and, second, whether the communication was prejudicial.
¶ 10 A superior court may, in the exercise of its discretion, hold an evidentiary hearing to determine whether the bailiff engaged in a prejudicial ex parte communication with the jury before ruling on a new trial motion raising this issue. Cf. Brooks v. Zahn,
¶ 11 Here, CSK did not controvert the accuracy of the statements attributed to the bailiff by H.T. Thus, on this record, the superior court was required to assume H.T.’s affidavit accurately represented the communication. See Perez, 187 Ariz, at 357 n. 2,
A Whether the Bailiff Communication was Improper
¶12 Arizona Rule of Civil Procedure 39(e) provides that a bailiff “shall not allow any communication to be made to [the jury], or make any, except to ask them if they have agreed upon their verdict, unless by order of the court ----” The Arizona Supreme Court has recognized that while communications regarding minor “administrative details” are not improper, Perez,
¶ 13 According to H.T.’s affidavit, “[at] one point” the bailiff came into the jury room, “someone” asked “how long deliberations typically lasted,” and the bailiff responded that “an hour or two should be plenty.” Length of deliberations is beyond the scope of communications allowed under Rule 39(e). Moreover, it is not a minor administrative detail but is a matter of procedural importance.
the ideal is that the jury will conduct its deliberations and reach its conclusions in an atmosphere free from outside influences. This ideal includes avoiding time pressures, especially since it is often a necessity, depending primаrily on the ña-tee of the case, for the deliberations to take a long time. The disagreements among the jurors can be worked out, most of the time, given a sufficient amount of time for discussions. Yet the jurors and bailiffs are only human, and often there are prohibited jury-bailiff conversations as to just how long this process would take, thus leading to the justified fear that the jurors of a potential holdout jury will be unduly pressured into agreeing with the position of the majority of the jurors rather than trying to convince all the other jurors of their position, or having the jury hang.
Jay M. Zittler, Annotation, Prejudicial effect, in civil case, of communications between court officials or attendants and jurors, 31 AL.R.5th 572, § 2[a] (1995). For these reasons, the bailiff communication was improper.
B. Whether the Bailiff Communication was Prejudicial
¶ 14 Given the impropriety of the bailiff communication and the superior court’s denial of American’s new trial motion without holding an evidentiary hearing, the court must have concluded the communication was not prejudicial. See supra ¶ 10. Indeed, although the court did not make any explicit findings about the bailiff communication, during oral argument on American’s new trial motion, it appeared to find the communication harmless, characterizing the question by “someone” as a “throwaway question” and “not directed to this case, not to the substance of this case at all.” The record, however, does not include the facts necessary to find the bailiff communication harmless.
¶ 15 The bailiff communication could have been reasonably interpreted in one of two ways. On one hand, the juror’s question was phrased in general terms and the bailiffs response did not directly comment on the law, facts, or evidence in this case. Thus, the communication could have been interpreted by H.T. and any other juror who heard it as having no bearing on the ease or their deliberations. On the other hand, the bailiffs response was not phrased in general terms and, instead, could have been construed as being specifically directed to the jury’s deliberation in this case — “an hour or two should be plenty.” (Emphasis added.) The bailiffs response, thus, could have been interpreted by H.T. and any other juror who heard it as an indirect comment on the rеlative complexity of the evidence and the applicable law. As both interpretations are reasonable, we cannot speculate as to how the jury interpreted the bailiffs response. See Dunn v. Maras,
¶ 16 Moreover, the superior court did not have the facts necessary to conclude the bailiff communication could not have prejudiced the jury. As discussed in greater detail below, see infra ¶ 22, the Arizona Supreme Court has recognized that both the content of the improper сommunication and the context in which it was made are relevant in making the required “ease-by-case” examination. Perez,
¶ 17 The question then becomes, what is the appropriate resolution. As Perez recognized, when there has been an improper communication between court personnel and the jury, the articulation of the applicable legal standard in Arizona “has not ... been entirely uniform.”
presume[ ] prejudice for any and all communications, they do not require the litigant to demonstrate prejudicial effect when the nature of the error makes it impossible to ascertain the degree of prejudice resulting from the substance of a communication. Thus, prejudice can be “conclusively presumed” when the nature of the error deprives the court of the ability to determine the extent of prejudice.
Id. Given this standard — which we are bound to follow — and the factual gaps in the record, as well as the passage of time, American argues that an evidentiary hearing is not feasible and the only remedy is a new trial. We disagree.
¶ 18 “[T]he [superior] court is in the best position ‘to determine what effect, if any, alleged juror misconduct might have had upon other jurors.’ ” Brooks,
¶ 19 Following the apрroach taken in Miller, we remand to the superior court for it to determine whether an evidentiary hearing is feasible. If it is, the court should conduct the hearing and make appropriate findings, applying the standards set forth in Perez, swpra ¶ 9, and as discussed below. If an evidentiary hearing is not feasible, the court must set aside the verdict and order a new trial. See Miller,
III. Scope of the Evidentiary Hearing
¶ 20 We recognize that often “the nature of the error renders it impossible to prove the extent of any prejudice.” Perkins,
¶ 21 No Arizona court has considered this precise question in this context. In Kilgore v. Fuji Heavy Industries Ltd., however, the New Mexico Supreme Court considered this question in the context of a communication between a juror and a third party. New Mexico Rule of Evidence 11-606(B) is nearly identical to Arizona’s Rule 606(b). Compare N.M.R. Evid. 11-606(B) with Ariz. R. Evid. 606(b). To assess prejudice, the court identified several relevant inquiries:
1. The manner in which the extraneous material was received;
2. How long the extraneous material was available to the jury;
3. Whether the jury received the extraneous material before or after the verdict;
4. If received before the verdict, at what point in the deliberations was the material received; and
5. Whether it is probable that the extraneous material affected the jury’s verdict, given the overall strength of the opposing party’s case.
Kilgore,
¶ 22 These inquiries are consistent with the inquiries identified in Arizona decisions that have analyzed prejudice resulting from ex parte communications with the jury in criminal cases. For example, in State v. Hall,
the length of time [the material] was available to the jury; ... whether the material was introduced before a verdict was reached, and if so at what point in the deliberations; and any other matters which may bear on the issue of the reasonable possibility of whether the extrinsic material affected the verdict.
Id (quoting United States v. Keating,
¶23 Thus, on remand, if the court determines an evidentiary hearing is feasible, it should hold such a hearing with these inquiries and the analytical framework and factors identified in Perez, see supra ¶ 9, in mind.
IV. Attorneys’ Fees and Costs
¶24 Both parties have requested attorneys’ fees on appeal pursuant to the contract. Because we are remanding to the superior court for it to reconsider American’s motion for a new trial, this matter is not yet final. Accordingly, we deny the parties’ competing requests for attorneys’ fees on appeal without prejudice. At the conclusion of the proceedings, the superior court may consider the fees incurred by the parties on appeal in determining any fee award to the prevailing party. American, however, is entitled to recover its costs on appeal contingent upon its compliance with Arizona Rule of Civil Appellate Procedure 21.
CONCLUSION
¶ 25 For the foregoing reasons, we remand to the superior court for proceedings consistent with this opinion.
Notes
. Although Arizona Rule of Evidence 606(b) was amended in 2012, those revisions were intended to be stylistic only. Accordingly, we cite the current version of the rule.
. The dissent asserts the parties "did not point to any factual dispute relating to the bailiff's statement that would need to be resolved through an evidentiary hearing.” See infra ¶ 28. The parties disputed, however, how the jurors who heard the statement would have interpreted or understood the statement and whether the statement was prejudicial.
. The dissent concludes the bailiff communication was not prejudicial by relying on a series of assumptions, see infra ¶¶ 31-33, and its own interpretation of what the bailiff’s response actually meant. See infra ¶ 33 (bailiff’s response "did not relate to a disputed fact or a disputed legal issue," "introduce extraneous evidence,” or "benefit or prejudice either side”). But, as discussed above, H.T. and any other juror who heard the communication could have reasonably understood the bailiff's comments to be a comment on the complexity of the evidence and applicable law. See supra ¶ 15.
The dissent also concludes the bailiff communication was not prejudicial by relying on various statemеnts by counsel and the court characterizing or describing the case as simple. See infra ¶ ¶ 34-35. The dissent takes counsel’s statements during closing argument out of context. The dissent also ignores the multiple statements made by the superior court both before and after the jury returned its verdict characterizing the case as complex and difficult. For example, after closing arguments the court told the parties, "it’s been a long three weeks and the jury has a difficult task at hand,” and described the trial as "difficult.” Further, at oral argument on American's new trial motion, the court reminded counsel it had cautioned the parties that the case involved a number of acronyms, technical jargon and terms of art and that if the partiеs "didn’t make things simple and straightforward for the jury, that they would, in the Court’s experience, have a difficult time.” More importantly, even if this case had in fact been simple, the parties were still entitled to a fair trial and one in which the bailiff was not acting “as a ‘filter’ of information or a source of wisdom or advice.” Perez,
. Given our disposition of this matter, we do not need to address the parties' arguments concerning the identity of the prevailing party for an award of attorneys’ fees, court costs, and other expenses or the superior court’s calculation of attorneys’ fees, court costs, and other expenses.
Dissenting Opinion
¶26 I respectfully dissent. Although I agree with the Majority that the bailiffs answer to the juror’s question regarding how long deliberations “typically” take was inappropriate, I disagree that the trial court abused its discretion by failing to conduct an evidentiary hearing. In my view, given the absence of any asserted factual dispute, the trial court acted well within its discretion when it concluded that no evidentiary hearing was necessary and found that the improper comment was innocuous and not prejudicial. I would thus affirm the trial court’s ruling denying American’s request that the verdict be set aside.
¶ 27 A trial court has broad discretion in determining whether to grant or deny a request for a new trial. State Farm Fire & Cas. Co. v. Brown,
¶28 As relevant here, American’s motion for new trial was premised on juror H.T.’s sworn statement that “a[t] one point” during deliberations, one of the jurors asked the bailiff “how long deliberations typically lasted,” and that the bailiff “told us an hour or two should be plenty.” The Majority concludes that the trial court abused its discretion by not ordering an evidеntiary hearing to further investigate this communication. But neither party disputed whether the bailiff made the statement at issue, and the parties did not point to any factual dispute relating to the bailiffs statement that would need to be resolved through an evidentiary hearing. Absent an evidentiary dispute, the court could reasonably assess potential prejudice under the assumption that the bailiff made the statement and that all of the jurors heard it.
¶ 29 American’s motion for new trial urged the court to presume prejudice based on the bailiffs comment, or alternatively to conduct “further inquiry whether deliberations were improperly curtailed ... [by] the bailiff’s statement that one or two hours of deliberations were enough.” Amеrican did not explain,
¶ 30 Because of the acknowledged prohibition under Rule 606(b)(1) against inquiring into the jurors’ mental processes concerning their verdict, determining whether extraneous information prejudiced a party is done through “an objective analysis by considering the probable effect of the allegedly prejudicial information on a hypothetical average juror.” United States v. Gilsenan,
¶31 The Majority nevertheless suggests that the trial court — essentially sua sponte— should have inquired into “when the communication occurred, how many jurors heard the question, how many jurors heard the bailiffs response, whether the jurors asked follow up questions in response to the bailiffs statement, or the amount of time that had elapsed between the communication and the jury’s verdict.” See supra ¶ 16. But H.T.’s affidavit only suggested that there was one statement by the bailiff, and there was thus no basis to pursue an inquiry into whether there were follow-up questions and/or additional statements by the bailiff.
¶ 32 In context, the bailiffs statement was not a directive as to how long the jurors would be required to deliberate. The bailiff was asked how long deliberations “typically lasted,” which at face value cannot be construed as a request for a specific directive from the bailiff or the court. In fact, the premise underlying such a question is that there is no specific time requirement and that deliberations may take longer in some cases than in others. The trial court thus correctly characterized the juror’s question to the bailiff as “almost a throwaway question. It’s not directed to this case, not to the substance of this case at all.”
¶ 33 Furthermore, the bailiffs comment did not relate to a disputed fact or a disputed legal issue, and it did not introduce extraneous evidence. Although the bailiffs comment can be construed to have been a suggestion that the case was relatively simple, such a suggestion did not benefit or prejudice either side.
¶ 34 In other circumstances — if, for example, one side had argued that the ease was complex, while the other side аrgued that the ease was simple — the bailiffs statement might have been prejudicial. But here, neither party asserted that this was a complex ease. Closing arguments were relatively short, and American’s counsel, in his closing rebuttal argument, in fact emphasized a lack of complexity, telling the jurors: “Now I am
¶35 The trial court also made clear its view that this was not a complex case. The court admonished the parties during trial to avoid making the ease unnecessarily complicated, and reiterated in its post-trial rulings its view that this was a “moderately simрle case.” And, most importantly, in rejecting American’s argument that the quick verdict was “so aberrational that it’s kind of stunning,” the court stated, “I don’t think it was stunning at all.”
¶ 36 Finally, the cases on which the Majority relies do not compel the conclusion that the trial court abused its discrеtion by declining to order an evidentiary hearing or by denying the motion for new trial. For example, the Majority offers a test from a New Mexico case, Kilgore v. Fuji Heavy Industries Ltd.,
¶37 The Majority posits that Kilgore is consistent with the Arizona Supreme Court’s ruling in State v. Hall,
¶38 The Majority also relies extensively on Perez ex rel. Perez v. Community Hospital of Chandler, Inc.,
¶ 39 Unlike eases involving extraneous evi-dentiary information or improper substantive advice, cases in which a bailiff improvidently “encouraged” jurors to reach a verdict have been affirmed on the basis that the communication was not prejudicial. See Boykin v. Leapley,
¶ 40 The trial court was better positioned than this court to assess the impact of the bailiffs comment and to determine whether the comment was prejudicial under a reasonable juror standard. See State v. Chapple,
¶ 41 In sum, in my view, the trial court did not abuse its discretion by declining to hold an evidentiary hearing or by denying American’s motion for new trial. The facts relating to the bailiffs comment were undisputed, and American did not request further factual development relating to the bailiffs comment or indicate what type of permissible evidence would be developed if an evidentiary hearing were to be ordered. Assessing whether the undisputed facts would have affected the verdict involved an objective analysis and did not require an evidentiary hearing. Thus, American has not established that the trial court abused its discretion by declining to conduct an evidentiary hearing or by denying the mоtion for new trial.
. H.T. did not interpret the bailiffs response as requiring a verdict within a specified period of time. H.T. was one of two hold-outs who did not join with the six jurors who reached a verdict.
. The Majority suggests that statements relating to the relative simplicity of the case have been taken out of context, and the Majority points to other instances in which the court characterized the trial as "difficult'' and cautioned the parties against making the case too complex with acronyms, technical jargon, and terms of art. But our inquiry is a determination of whether the trial court abused its discretion by implicitly finding that the bailiff's comment did not prejudice American’s case, and the most relevant context for that determination is the trial court’s assessment, when addressing that very issue, that the quick verdict in this case was neither aberrational nor stunning.
