This is an appeal from an Order sustaining preliminary objections in the nature of a demurrer to appellant’s two-count amended Complaint.
According to the allegations of her amended Complaint, appellant was a рatient at appellee hospital where she was to undergo a lower gastrointestinal x-ray. She was placed upon a table in the x-ray room with an intravenous needle in *10 her arm. However, the attendant had then left the rоom. Shortly thereafter, appellant heard loud, roaring noises, laughter and vulgar language. Appellant averred that the noise was caused by a birthday celebration for a hospital employee. As a gift to the employee, the other employees had hired a male dancer dressed in a gorilla outfit to strip. Appellant claimed that she was already emotionally fragile and suffered from severe anxiety disorders and that appellee’s employees, by their conduct, had intentionally and negligently caused her emotional distress.
Appellee filed preliminary objections in the nature of a demurrer on the basis that (1) no cause of action exists in this jurisdiction for thе tort of intentional infliction of emotional distress and, even if it were recognized, the facts of the amended Complaint are insufficient to set forth a cause of action for intentional infliction of emotional distress; (2) the tort оf “abandonment” does not exist in Pennsylvania and, even if it were cognizable in this jurisdiction, the facts in the Complaint do not support this cause of action; 1 and (3) no claim can be made for punitive damages if the underlying cause of action is not sustainable. The court sustained appellee’s preliminary objections, whereupon this appeal followed.
We first note the guidelines which we must follow in reviewing the propriety of an Order granting preliminary objections in the nature of a demurrer. Preliminary objections in the nature of a demurrer admit the truth of the factual averments of the Complaint, but not conclusions of
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law, as well as all reasonably deducible inferences therefrom. The dеmurrer must be dismissed If the averments of the Complaint set forth a cause of action which, if proven, would entitle the party to relief. If the Complaint fails to set forth a cause of action, the demurrer must be sustained.
Crivellaro v. Pennsylvania Power & Light Co.,
Appellant’s first argumеnt on appeal is that her Complaint does make out a cause of action for negligent infliction of emotional distress as a result of the conduct of appellee’s employees. Appellant argues that thе averments in the amended Complaint of her emotionally and psychologically fragile condition plus the fact that appellee knew that she did suffer from anxiety neurosis are sufficient to sustain her claim. It is apparent from amended Complaint that she is alleging infliction of emotional distress, only, as a result of appellee’s conduct. Negligent infliction of emotional distress is the subject of Section 436A of the Restatement (Second) Torts.
If the actоr’s conduct is negligent as creating an unreasonable risk of causing either bodily harm or emotional disturbance to another, and it results in such emotional disturbance alone, without bodily harm or other compensable damage, thе actor is not liable for such emotional disturbance.
Comment a to this section explains:
Under the rule stated in this Section, the negligent actor is not liable when his conduct results in the emotional disturbance alone, without the bodily harm or other compensable damage.
The above section of the Restatement and its accompanying Comment have been interpreted as requiring an averment of physical harm.
Banyas, supra. See also Sinn v. Burd, supra,
and
Niederman v. Brodsky,
Appellant states in her Brief to this court that she has alleged in her amended Complaint emotional and psychological damage. We have examined her amended Complaint and find this to be so. At the same time, however, and despite appellant’s assertion to the contrary, we find wholly absent from the amended Complaint any аverments of physical harm, injury or illness occurring as a result of appellee’s conduct. Although appellant does aver in her amended Complaint that she is suffering from psychological factors affecting her physical condition and, further, that she will be required to expend substantial sums of money for medical care for her injuries, she does not plead the nature of her physical ills or injuries. 2
For example, in
Crivellaro, supra,
Ms. Crivellaro averred in her amended Complaint that she “ha[d] suffered from severe emotional distress and related physical trauma, including intense headaches, uncontrollable shaking, involuntary hyperventilation and shortness of breath, frequent nightmares, inability to control bowels, upset stomach, and аn intense tightening of the muscles in the neck, back and chest which produced severe pain lasting several days----”
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In her second issue on appeal, appellant asserts that her amended Complaint states a cause of action for intentional infliction of emotional distress on the part of the employees of appellee because of the outrageousness of their conduct. This type of conduct is explained in Section 46(1) of the Restatement (Second) Torts.
One who by extreme and outrageous conduct intentionally or recklessly causes severe emotional distress to another is subject to liability for such emotional distress, and if bodily harm to the other results from it, for such bodily harm.
The gravamen of the tort of intentional infliction of emotional distress is outrageous conduct оn the part of the tortfeasor.
Kazatsky v. King David Memorial Park,
The decisions of this court are in accord with
Kazatsky. Field v. Philadelphia Electric Co.,
As with her claim of negligent infliction of emotional distress, appellant’s claim for intentional infliction of emotional distress must likewise fall for the lack of any averment in her amеnded Complaint of physical harm, injury or illness occurring as a result of appellee’s conduct. See discussion supra at 1144. Moreover, we do not believe that her allegations of outrageousness, even if proven, rise to the lеvel of the extreme and outrageous conduct contemplated by the Restatement. The conduct of appellee’s employees is not that which "has been so outrageous in character, and so extreme in degree, as to go beyond all possible bounds of decency, and to be regarded as atrocious, and utterly intolerable in a civilized community.” Restatement (Second) Torts, § 46, Comment d. The Comment further refines liability under this section as follоws:
The liability clearly does not extend to mere insult, indignities, threats, annoyances, petty oppressions, or other trivialities. The rough edges of our society are still in need of a good deal of filing down, and in the meantime plaintiffs must necessarily be expected and required to be hardened to a certain amount of rough language, and to occasional acts that are definitely inconsiderate and unkind.
Id; emphasis supplied. Therefore, on the basis of Kazatsky and its progeny, appellee’s demurrer was properly sustained.
Finally, appellant contends that she is entitled to punitive damages because of the outrageous and extreme
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conduct of the employees of appellee. The trial court sustained a demurrer to the second count of appellant’s amended Complaint in which she alleges these damages. It is true that punitivе damages may be awarded to punish conduct that is so outrageous as to rise to the level of intentional, willful, wanton or reckless conduct.
SHV Coal, Inc. v. Continental Grain Co.,
Order affirmed.
Notes
. The trial court in its Opinion and appellee in its Brief to this court discuss this tort. However, the trial court states that appellee has mischaracterized appellant’s claim of negligent infliction of emotional distress as one of abandonment. The court stated “[Appellant’s] counsel claims that the case does not charge [apрellee] with abandonment but rather that abandonment was part and parcel of the [appellee’s] negligence.” Opinion, 6. Moreover, in her Statement of the Case portion of her appellate Brief, appellant advises this court that she “never alleged abandonment but only used the word abandonment among other words to describe the negligence of Appellee." [Pages unnumbered]. Therefore, we will treat appellant’s claim of abandonment as one alleging negligent infliction of emotional distress.
. Appellant was given the opportunity to amend her Complaint after appellee had filed preliminary objections in the nature of a demurrer to the initial Complaint. As we have seen, however, she has not taken advantage of that opportunity to allege any specific physical injuries or ills emanating from the alleged infliction of emotional distress as required by Banyas, supra in text. The оnly amendment which appellant has offered is the addition of averments relating to appellee's negligent abandonment of her. We have decided to treat this additional claim as one for negligent infliction of emotional distress. See note 1, supra.
