Opinion
This petition for writ of mandate arises out of the court’s denial of petitioner 2,022 Ranch, LLC’s (2,022 Ranch’s) motion to compel deposition testimony and to produce documents brought against real party in interest Chicago Title Insurance Company (Chicago Title). 2,022 Ranch sued Chicago Title for its bad faith in failing to pay 2,022 Ranch’s claim it filed for damages it allegedly suffered as a result of undisclosed exceptions in a title insurance policy Chicago Title issued as part of 2,022 Ranch’s purchase of 2,022 acres of undeveloped land in the Jamul area of San Diego County. 2,022 Ranch sought documents from Chicago Title’s claims file and also to depose claims handlers and their supervisors concerning Chicago Title’s handling of and refusal to pay 2,022 Ranch’s claim. Chicago Title asserted the attorney-client privilege and attorney work product privilege as to certain documents contained in the claims files and to certain questions posed by 2,022 Ranch at depositions of Chicago Title employees. Specifically, Chicago Title asserted that 2,022 Ranch was not entitled to confidential communications between its in-house claims adjusters, who were also attorneys, and Chicago Title concerning 2,022 Ranch’s claim.
The motion to compel production of documents was referred to a referee, the Honorable Anthony C. Joseph, retired judge of the Superior Court of San Diego County. The motion to compel answers to deposition questions was denied without prejudice pending the outcome of the document production dispute. Judge Joseph recommended that the court uphold Chicago Title’s assertion of the attorney-client privilege as to all but two documents in dispute and as to all deposition questions in dispute. The court adopted the referee’s recommendation and it became the order of the court, resulting in a denial of both the motion to compel documents and the motion to compel answers to deposition questions.
2,022 Ranch asserts that the court erred in denying its motion to compel because (1) the dominant purpose of the claims handler review of 2,022 *1382 Ranch’s claim was the investigation and administration of the claim and, therefore, even though the claims handlers were also attorneys, no attorney-client privilege attached to their communications; and (2) no attorney-client privilege attaches to items in a claims file in first party bad faith actions. We conclude that the court erred in failing to review each deposition question and withheld document to determine which constituted Chicago Title’s factual investigation of 2,022 Ranch’s claim and which constituted privileged attorney-client communications or protected work product. The matter is remanded for a new hearing consistent with this opinion.
FACTUAL AND PROCEDURAL BACKGROUND 1
A. Factual Background
In December 1999, 2,022 Ranch opened an escrow with Bishop Escrow, Inc. (Bishop Escrow), for the purchase, for the price of $5 million, of approximately 2,022 acres of undeveloped land in the area of Jamul, California commonly known as Honey Springs Ranch (the property). 2,022 Ranch purchased the property with the intent to develop it with residences for resale. Dr. Jerry R. Argovitz was the principal officer of 2,022 Ranch.
In January 2000 California Title Company (California Title), acting as the agent of Chicago Title, issued a preliminary title report for the property, which was delivered to Bishop Escrow and in turn to 2,022 Ranch. 2 The report stated that California Title was prepared to issue a title insurance policy for the property that would insure against losses relating to defects or encumbrances to title, except for 16 identified encumbrances and exceptions. The escrow closed in May 2000 without any amendments to the preliminary title report.
In July 2000 Chicago Title issued a title insurance policy in favor of 2,022 Ranch. The title insurance policy listed 16 additional exceptions to coverage *1383 that were not identified in the preliminary title report and that had not been disclosed to 2,022 Ranch in any other manner. The encumbrances included a recorded contract with water districts for deferred stand-by water charges with a total of approximately $800,000 owing, as well as easements for road purposes, utility easements, and boundary discrepancies. According to 2,022 Ranch, these new exceptions created serious financial and practical barriers to developing the property as it intended, resulting in lost profit damages of $17 million.
After receiving the title insurance policy, 2,022 Ranch presented a claim to Chicago Title requesting that it either eliminate the exceptions to title or compensate 2,022 Ranch for its damages. According to 2,022 Ranch, it tried unsuccessfully for 15 months to receive a response to its claim.
B. Procedural Background
1. The complaint
In September 2001, 2,022 Ranch filed an action against Chicago Title for breach of the insurance contract and bad faith handling of its claim. Chicago Title initially denied 2,022 Ranch’s allegations, but then admitted that it was liable for the damages caused by the unauthorized exceptions to coverage and admitted liability for both breach of contract and bad faith handling of 2,022 Ranch’s claim. 3 However, 2,022 Ranch asserts that the damages offered by Chicago Title ($270,000) were only a small portion of the damages it suffered. 2,022 Ranch thereafter amended its complaint to seek punitive damages as a result of Chicago Title’s conduct, alleging that Chicago Title’s actions in refusing to timely accept its claim were fraudulent, malicious and oppressive.
2.022 Ranch also named Bishop Escrow as a defendant, asserting that it breached its duties related to the escrow on the purchase by delivering the faulty preliminary title report.
2. Document request
2.022 Ranch served two sets of requests for production of documents on Chicago Title, seeking all documents related to 2,022’s title insurance policy, *1384 the preliminary title report, 2,022’s claim on the policy, and Chicago Title’s investigation and handling of 2,022 Ranch’s claim. Chicago Title objected to the production of certain documents on the ground they were protected by the attorney-client or attorney work product privileges and produced a privilege log identifying the documents it was not producing. The majority of the documents on the privilege log were identified as (1) correspondence among claims handlers, (2) correspondence between claims handlers and individuals and entities involved in the issuance of 2,022 Ranch’s title policy; (3) memos to the file by claims adjusters concerning the claim; and (4) transmittal of information concerning 2,022 Ranch’s claim by claims adjusters to their superiors.
3. Deposition questions
2,022 Ranch deposed claims personnel at Chicago Title. Debra Look, Chicago Title’s employee who was primarily responsible for 2,022 Ranch’s claim, testified that her job description was “claims handler.” She also testified that she was a licensed attorney. She testified that her job duties were to “investigate the claims, determine if there was coverage, and then . . . either deny the claim or make the appropriate payment if there was coverage.” At her deposition, counsel for Chicago Title interposed objections to several questions posed to Look on the basis of the attorney-client or attorney work product privilege, and instructed her not to answer those questions. For example, counsel objected on the basis of the attorney-client or attorney work product privilege to the following questions:
“Did you ever make any request of California Title yourself that they provide you with complete copies of everything they had pertaining to the 2,022 Ranch claim?”
“What was the gist of your conversation with Ms. Bishop [escrow officer for Bishop Escrow] on the subject [of 2,022 Ranch’s claim]?”
“Did you ask Ms. Bishop whether or not the form of the preliminary . . . title report that she sent to 2,022 Ranch and Dr. Argovitz was the same as the form that she sent to you . . . ?”
“[W]as [the idea to get a statement under oath from Dr. Argovitz] your idea, or was that a recommendation made to you by somebody else at Chicago Title?”
“What questions did you have of Mr. Nenner [the seller’s real estate broker on the transaction] regarding this claim?”
“You said you spoke to Mr. Dondanville [claims supervisor] and told him you wanted to discuss the file. What were the issues about the file that you wanted to discuss?”
*1385 “What was the discussion that took place at that meeting [with Mr. Dondanville] relative to the file.”
“Was there a factual basis within [Chicago Title’s] knowledge as of early June, June 10, 2001, for not admitting liability?”
“Was there a factual basis within your knowledge as of about June 10, 2001, for not admitting liability on the claim of 2,022 Ranch?”
Jeff Dondanville, also a licensed attorney, was the regional claims manager in charge of the claims handlers (or “claims attorneys” as he referred to them) at Chicago Title, including those reviewing 2,022 Ranch’s claim. He testified that his duties were to “hire and advise and retain claims attorneys and other persons to handle claims for the company, manage the claims department, [and he was] involved in determining the policy and procedures of how the claims department operates.” He confirmed that the primary function of the claims handlers was “to investigate claims that come in, analyze them, and administer [them], in terms of dealing with the insured or the claimant.” Chicago Title objected to the following deposition questions of Dondanville, and instructed him not to answer on the basis of attorney-client or attorney work product privilege:
“Do you recall whether the 2,022 Ranch claim was reported to you [as a claim with a potential loss and expense total exceeding $100,000]?”
“Do you recall whether the 2,022 Ranch claim was deemed by the claims - department at Chicago Title to be one with a potential loss and expense total exceeding $100,000 at any time?”
“Did you determine that this matter should be reviewed by other senior counsel or general counsel?”
“Did you, in fact, ask other senior counsel or the general counsel to review this matter?”
“[W]as the 2,022 Ranch claim one which was a matter which had a, quote, reasonable potential of exceeding a total loss and expense of $1 million?”
“Was the 2,022 Ranch claim disclosed to general counsel?”
“And what was the substance of the conversation between [you and senior claims counsel Gary Urquhart] on the topic [of Look’s written submission that Dondanville forwarded to Urquhart]?”
*1386 “What was the reason [Chicago Title did not accept or deny 2,022 Ranch’s claim within 40 days as recommended by its claims manual]?”
“What is [the] information or knowledge [you have as to the factual basis for Chicago Title failure to accept liability on 2,022 Ranch’s claim]?”
“[W]as the failure of Chicago Title to accept liability on the [claim] based on any specific policy provision or condition or exclusion?”
4. Motion to compel
In December 2002, 2,022 Ranch brought a motion to compel production of the documents withheld by Chicago Title and to compel answers to the deposition questions quoted above. 2,022 Ranch asserted that the documents withheld by Chicago Title and the deposition questions objected to were properly the subject of discovery because the dominant purpose of Chicago Title’s claims handlers was the investigation and settlement of claims, and Chicago Title could not shield their activities from discovery by hiring attorneys to perform those functions.
Chicago Title opposed the motion, arguing that the information was protected by the attorney-client and attorney work product privileges because its claims handlers were licensed attorneys who were acting as attorney advisors and legal advocates for Chicago Title, not merely as claims adjusters. In support of its opposition, Chicago Title submitted the declaration of John Hilbert, vice-president and associate counsel for Chicago Title. Hilbert stated that Chicago Title’s attomey/claims handlers were “employed by Chicago Title for the primary purpose of investigating claims and making coverage recommendations under applicable title policies.” He also stated that they were “relied upon by Chicago Title for their legal expertise and training, and their ability to interpret title policies, determine coverage, as well as to assess and provide legal advice as to coverage issues.”
5. Referral to referee
The court ordered the dispute over the document requests referred to a discovery referee for resolution. The court also denied 2,022 Ranch’s motion to compel answers to deposition questions without prejudice pending the outcome of the document production dispute. The parties stipulated to the appointment of Judge Joseph to act as the referee on the dispute.
In February 2003 Judge Joseph issued his recommendation concerning the discovery dispute, following his review of the disputed documents. Judge Joseph found that the attorneys employed by Chicago Title were not “engaged in activity beyond claims review and analysis” and that assertion of the *1387 attorney-client privilege “may interfere with a clear understanding of the circumstances of this matter.” Judge Joseph also found that the requested information was relevant,- despite Chicago Title’s admission of liability, because of 2,022’s allegations that its actions were willful, malicious and oppressive and justified an award of punitive damages. Nevertheless, Judge Joseph found that the attorney-client and attorney work product privileges were “appropriate and must be upheld.” However, Judge Joseph did find that two documents out of the 65 disputed were not privileged and should be produced to 2,022 Ranch.
6. Court’s decision
In April 2003 the court adopted Judge Joseph’s recommendation, finding that “insofar as the document demands and requests to compel answers to deposition questions present issues of the attomey[-]client privilege applying to attorneys acting as claims reviewers, the attomey[-]client privilege precludes discovery . . . .”
DISCUSSION
I. Standard of Review
A trial court’s determination of a motion to compel discovery cannot be overturned in the absence of an abuse of discretion.
(Dickerson v. Superior Court
(1982)
II. Applicable Authority
A. Attorney-Client Privilege
The attorney-client privilege is codified in Evidence Code section 954, which provides in part: “[T]he client, whether or not a party, has a privilege to refuse to disclose, and to prevent another from disclosing, a confidential communication between client and lawyer.”
“[T]he fundamental purpose behind the privilege is to safeguard the confidential relationship between clients and their attorneys so as to promote
*1388
full and open discussion of the facts and tactics surrounding individual legal matters. [Citation.] . . . [T]he public policy fostered by the privilege seeks to insure ‘the right of every person to freely and fully confer and confide in one having knowledge of the law, and skilled in its practice, [so] the former may have adequate advice and a proper defense.’ [Citation.]”
(Mitchell
v.
Superior Court
(1984)
“[T]he [attorney-client] privilege is absolute and disclosure may not be ordered, without regard to relevance, necessity or any particular circumstances peculiar to the case.”
(Gordon v. Superior Court
(1997)
The privilege does not protect “independent facts related to a communication; that a communication took place, and the time, date and participants in the communication.”
(State Farm Fire & Casualty Co. v. Superior Court
(1997)
The attorney-client privilege only protects confidential communications between a client and his or her attorney during the course of an attorney-client relationship. In this regard, Evidence Code section 952 defines such a *1389 confidential communication as “information transmitted between a client and his lawyer in the course of that relationship and in confidence by a means which, so far as the client is aware, discloses the information to no third persons other than those who are present to further the interest of the client in the consultation or those to whom disclosure is reasonably necessary for the transmission of the information or the accomplishment of the purpose for which the lawyer is consulted, and includes a legal opinion formed and advice given by the lawyer in the course of that relationship.”
B. Attorney Work Product Privilege
The work product doctrine was recognized in
Hickman v. Taylor
(1947)
An attorney’s work product has been described as “ ‘the product of [the attorney’s] effort, research, and thought in the preparation of his client’s case. It includes the results of his own work, and the work of those employed by him or for him by his client, in investigating both the favorable and unfavorable aspects of the case, the information thus assembled, and the legal theories and plan of strategy developed by the attorney all as reflected in interviews, statements, memoranda, correspondence, briefs, and any other writings reflecting the attorney’s “impressions, conclusions, opinions, or legal
*1390
research or theories,” and in countless other tangible and intangible ways.’ ”
(BP Alaska Exploration, Inc. v. Superior Court
(1988)
The attorney work product rule reflects “the policy of the state to: (1) preserve the rights of attorneys to prepare cases for trial with that degree of privacy necessary to encourage them to prepare their cases thoroughly and to investigate not only the favorable but the unfavorable aspects of those cases; and (2) to prevent attorneys from taking undue advantage of their adversary’s industry and efforts.” (Code Civ. Proc., § 2018, subd. (a).) The doctrine protects the “ ‘mental processes of the attorney, providing a privileged area within which he can analyze and prepare his client’s case.’ ”
(Hobbs v. Municipal Court
(1991)
Code of Civil Procedure section 2018, subdivision (c) absolutely bars the use of statutory discovery procedures to obtain an attorney’s “core” work product, defined as “[a]ny writing reflecting an attorney’s impressions, conclusions, opinions, or legal research or theories.”
(Izazaga v. Superior Court
(1991)
C. The “Dominant Purpose ” Test
In certain instances it is difficult to determine if the attorney-client privilege (or work product privilege) attaches to a communication, particularly where there may be more than one purpose for that communication: “ ‘ “Where it is clear that the communication has but a single purpose, there is little difficulty in concluding that the privilege should be applied or withheld accordingly. If it appears that the communication is to serve a dual purpose, one for transmittal to an attorney ‘in the course of professional employment’ and one not related to that purpose, the question presented to the trial court is as to
which purpose predominates
....”’ [Citation.]”
(Travelers Ins. Companies
v.
Superior Court
(1983)
For example, in
Montebello Rose Co. v. Agricultural Labor Relations Bd.
(1981)
In
Watt Industries, Inc. v. Superior Court
(1981)
*1392
In
Wellpoint, supra,
The employer filed a petition for writ of mandate.
(Wellpoint, supra,
In
Chicago Title Ins. Co. v. Superior Court
(1985)
Aetna, supra,
During that litigation, the homeowner sought production of outside counsel’s files regarding their investigation of the homeowner’s claim and sought the depositions of outside counsel involved in that investigation.
(Aetna, supra,
The Court of Appeal rejected the homeowner’s argument that the attorney-client and attorney work product privileges did not apply because Aetna’s
*1394
outside counsel “was hired to act as some form of outside claims adjuster, rather than to render legal advice.”
(Aetna, supra,
The Court of Appeal went on to temper this conclusion, however, stating that “even assuming that Aetna retained [the attorneys] for a purpose other than the rendition of legal advice, this does not mean ipso facto that all communications between Aetna and [the attorney] would not be protected by the attorney-client privilege.”
(Aetna, supra,
One treatise has interpreted these cases as holding that the attorney-client and attorney work product privileges may not be available where attorneys are “hired solely to investigate or adjust a claim, or to negotiate a contract, rather than to provide legal advice.” (Weil & Brown, Cal. Practice Guide: Civil Procedure Before Trial (The Rutter Group 2003) 1 8:217.2, p. 8C-57.) The treatise goes on to conclude, citing Aetna and Wellpoint, that “[w]here an attorney is hired both to investigate and to advise the client, the court may have to review the attorney’s files in camera to determine which documents reflect investigative work and which reflect the rendering of legal advice.” (Id. at p. 8C-58.) Moreover, the treatise advises that “[t]his can be a particular problem for in-house legal counsel who are often asked to ‘investigate’ or ‘handle’ a matter without knowing whether legal advice is required, [f] If sensitive information is likely to be encountered, it may be a good idea to consider hiring outside counsel to do the investigation. That way, in-house *1395 counsel will be free to maintain separate files, and can evaluate the case and advise the client without fear that those files will be discoverable by the opposing party.” (Id. at [f] 8:217.3, p. 8C-58.)
D. Waiver by Placing Subject Matter at Issue
The attorney-client or attorney work product privilege may be impliedly waived by placing the contents of the privileged communications at issue in the case.
(Mitchell, supra,
The court in
Merritt v. Superior Court
(1970)
The doctrine of implied waiver was illustrated in
Wellpoint, supra,
E. Discovery of Claims Files in Insurance “Bad Faith” Actions
The importance of claims files as evidence in insurance bad faith actions has long been emphasized: “In bad faith cases, the jury is entitled to know exactly what information was in the insurer’s claims file (aside from privileged information): ‘How else could they have properly determined whether [the insurer] acted fairly and in good faith in its handling of the claim?’ ” (Croskey et al., Cal. Practice Guide: Insurance Litigation (The Rutter Group 2003) f 15:737, p. 15-127, quoting
Richardson
v.
Employers Liab. Assur. Corp.
(1972)
The importance of claims files is underscored by regulations promulgated by the California Insurance Commissioner that require all insurance companies investigate each filed claim, and maintain claims files containing all documents, notes and work papers pertaining to each claim. (Cal. Code Regs., tit. 10, §§ 2695.5, subd. (e)(3) & 2695.3 subds. (a) & (b).) 5
*1397
However, not everything in the insurer’s claims.file is discoverable. Upon timely objection or motion for protective order,
privileged information
(e.g., attorney-client communications or attorney work product) is protected from discovery. Application of the privilege must generally be determined by the court on a document-by-document and issue-by-issue basis. (See
Meritplan Insurance Co.
v.
Superior Court
(1981)
111. Analysis
A. Attorney-Client Privilege
In this insurance bad faith action we are presented with the issue of what, if any, claims investigation material is protected by the attorney-client or attorney work product privileges where the in-house claims adjusters also happen to be licensed attorneys. In answering this question we must balance 2.022 Ranch’s need for discovery of claims investigation materials with Chicago Title’s rights to protect attorney-client and attorney work product protected information. We decline to accept either 2,022 Ranch’s position that all material or communications developed by the in-house attorney adjusters in conducting the investigation of 2,022 Ranch’s claim are open to discovery, or Chicago Title’s position that all of the withheld material is privileged. Rather, we conclude that evidence reflecting the factual investigation of 2,022 Ranch’s claim is subject to discovery. Only those communications reflecting the requesting of, or rendering of, legal advice are protected by the attorney-client privilege, and only the attorney’s legal impressions, conclusions, opinions, or legal research or theories are subject to the attorney work product privilege. As the court did not engage in an analysis of each deposition question or document request utilizing the correct standard to determine what was the dominant purpose of those communications, we grant 2.022 Ranch’s petition and remand this matter for further proceedings consistent with this opinion.
In reaching this conclusion, we first observe that the claims adjuster primarily responsible for 2,022 Ranch’s claim admitted that her position at Chicago Title for the most part was that of a claims adjuster: investigating the
*1398
claims, analyzing them, and determining whether payment should be made.
6
This is work that in the insurance industry ordinarily could be done by an individual not licensed to practice law. Cloaking such an adjuster’s factual investigation in privilege would shield from discovery information that otherwise would not be entitled to any protection if communicated by an adjuster who was not an attorney but performed the same duties. “To apply the privilege in such a situation would have the effect of placing a premium upon use of attorneys as [adjusters], nonattomeys or clients acting for themselves having no such right to protect their” communications.,
(Watt, supra,
We also recognize what Chicago Title claims is the unique and complicated nature of title insurance, requiring, according to Chicago Title, the hiring of attorneys to perform claims handling roles. Chicago Title claims that its relies on their “legal expertise and training, and their ability to interpret title policies, determine coverage, as well as to assess and provide legal advice as to coverage issues.” 7 However, this entitles to protection only those communications that constitute the actual rendering of, or request for, legal advice, not those communications reflecting the adjusters’ factual investigation of 2,022 Ranch’s claim.
■ Chicago Title points to
Aetna, supra,
We also do not interpret the holding of
Aetna so
broadly. Despite the sweeping statement made by the Court of Appeal there
(Aetna, supra,
153
*1399
Cal.App.3d at pp. 475-476), in its holding it remanded the matter to the trial court to conduct a particularized review of the communications to determine which were protected and which were not. Indeed, as noted above, at least one treatise has reconciled the
Aetna
decision with other California authority to mean that factual claims investigations are not protected. The only matters that are protected are those communications that constitute the actual requesting or rendering of legal advice. (Weil & Brown, Cal. Practice Guide: Civil Procedure Before Trial,
supra,
][ 8:217.2, p. 8C-58 [“Where an attorney is hired
both to investigate and to advise
the client, the court may have to review the attorney’s files
in camera
to determine which documents reflect investigative work and which reflect the rendering of legal advice”].) To the extent that
Aetna
can be read so broadly as to hold that any factual claims investigation work by an in-house attorney claims adjuster is privileged, we decline to follow that decision as contrary to California law.
(Montebello Rose, supra,
Further, although we are resolving this appeal based upon California law, out-of-state authority and secondary authority also support our holding. In
National Farmers Union Property & Casualty Co. v. District Court
(Colo. 1986)
Chicago Title also argues that in fact it has already produced all nonprivileged information from its claims files, and that the remaining items under dispute constituted privileged attorney-client communications or attorney work product. This argument is unavailing.
A brief review of the deposition questions at issue here demonstrates that at least some of the requested information concerned Chicago Title’s factual claims investigation, not the rendering of legal advice. For example, Chicago Title objected to questions to the adjuster Look concerning her interviews with third parties (the escrow company and the seller’s agent) as part of her investigation. These questions concerned her factual claims investigation and do not constitute attorney-client communications or attorney work product. 8 Similarly, our in camera review of the withheld documents reveals that at least some of them contain information concerning factual claims investigation, and, subject to some possible redaction to omit items reflecting attorneys’ legal impressions, conclusions, etc., they do not appear to be protected. 9 We decline, however, to engage in fact finding on this appeal and go through each question or document and make a determination which should be the subject of discovery and which withheld on grounds of privilege. That is the role of the trial court, which we direct, upon remand, to make a determination of this issue consistent with this opinion.
The inquiry here is also made more complicated by the posture of this case. Chicago Title has admitted bad faith, i.e., that it unreasonably delayed the acceptance of 2,022 Ranch’s claim. However, the amount of damages to be paid and, more importantly, the claim for punitive damages remain at issue. Resolution of the punitive damages issue depends upon whether Chicago Title’s bad faith in handling 2,022 Ranch’s claim was also malicious, fraudulent or oppressive. To the extent that Chicago Title defends against this claim based upon the state of mind of its claims investigators and intends to call them as witnesses at trial to defend its actions, the attorney-client and attorney work product privileges may be waived.
(Wellpoint, supra,
*1401
B. Attorney Work Product Privilege
Chicago Title argues that the court’s ruling was correct because the attorney work product privilege also protected the information sought. However, as discussed, ante, to the extent that the claims adjusters were performing claims investigations and the information constituted factual matters concerning that investigation, the work product privilege would not apply, as the attorneys were working as claims adjusters, not legal advisors. Further, there is no indication that the court examined each of the documents and deposition questions to determine if the work product privilege applied, and as to what particular information. Additionally, the court has not resolved whether any of the materials could be considered “core” attorney work product subject to an absolute privilege (i.e., any writings reflecting an attorney’s legal impressions, conclusions, opinions, or legal research or theories), nor, as discussed above, whether this privilege is waived by virtue of Chicago Title’s defense of this matter. Further, even if some of the information constitutes non-“core” work product, the court must still determine whether 2,022 Ranch’s need for discovery of that information would make application of this privilege unfairly prejudicial to its claim or result in an injustice. (Code Civ. Proc., § 2018, subd. (b).) On remand, the court will have to determine, consistent with this opinion, the application and scope of the attorney work product privilege to the requested information.
DISPOSITION
Let a peremptory writ of mandate issue directing the superior court to vacate its order of April 18, 2003, denying 2,022 Ranch’s motion to compel a response to deposition questions and production of documents. The court is ordered to conduct a particularized review of the deposition questions and documents at issue to determine which are protected by the attorney-client privilege and/or work product privileges, consistent with the conclusions expressed in this opinion. Petitioner shall recover its costs on this writ proceeding.
McDonald, J., and O’Rourke, J., concurred.
A petition for a rehearing was denied January 5, 2004, and the opinion was modified to read as printed above.
Notes
Much of the factual background for this opinion has been taken from the allegations stated in 2,022 Ranch’s complaint, which, for purposes of resolving the legal issues raised in this petition, Chicago Title did not dispute in its brief filed on this petition. We recognize that Chicago Title reserves the right to contest the allegations of 2,022 Ranch’s complaint at trial and nothing in this opinion should be construed as adopting 2,022 Ranch’s allegations as proven facts.
“Preliminary title reports” or “preliminary reports” are merely reports on the status of title and are not themselves insurance policies that could provide the basis for a cause of action against a title company. (Ins. Code, § 12340.11; Greenwald & Asimow, Cal. Practice Guide: Real Property Transactions (The Rutter Group 2003) 3:3, p. 3-2;
Rosen v. Nations Title Ins. Co.
(1997)
In a petition for rehearing, Chicago Title asserted that it did not admit liability for breach of contract or bad faith and pointed to its answer to 2,022 Ranch’s second amended complaint, which it attached as an exhibit to the petition for rehearing. However, the record reflects that Chicago Title opposed the motion to compel on the basis that the discovery sought was irrelevant because it had admitted bad faith, the referee assigned to handle the discovery dispute found Chicago Title had admitted bad faith, and Chicago Title did not assert that it was still contesting its alleged bad faith in its respondent’s brief. Further, Chicago Title did not make its answer to the second amended complaint a part of the record on this petition. At any rate, as discussed in footnote 1, ante, we note that this statement is an allegation made by 2,022 Ranch, and we leave to the trial court resolution of the issue of what admissions were made by Chicago Title for purposes of trial.
Evidence Code section 917 provides in part: “Whenever a privilege is claimed on the ground that the matter sought to be disclosed is a communication made in confidence in the course of the lawyer-client... relationship, the communication is presumed to have been made in confidence and the opponent of the claim of privilege has the burden of proof to establish that the communication was not confidential.”
California Code of Regulations, title 10, section 2695.5, subdivision (e)(3) provides: “(e) Upon receiving notice of claim, every insurer shall immediately, but in no event more than *1397 fifteen (15) calendar days later, do the following unless the notice of claim received is a notice of legal action: [][]... HQ (3) begin any necessary investigation of the claim.” California Code of Regulations, title 10, section 2695.3, subdivision (a) provides: “Every licensee’s claim files shall be subject to examination by the Commissioner or by his or her duly appointed designees. These files shall contain all documents, notes and work papers (including copies of all correspondence) which reasonably pertain to each claim in such detail that pertinent events and the dates of the events can be reconstructed and the licensee’s actions pertaining to the claim can be determined.”
Regulations promulgated by the California Insurance Commissioner define a “claims agent” as “any person employed or authorized by an insurer, to conduct an investigation of a claim on behalf of an insurer . . . .” (Cal. Code Regs., tit. 10, § 2695.2, subd. (d).) An investigation includes “all activities of an insurer or its claims agent related to the determination of coverage, liabilities, or nature and extent of loss or damage for which benefits are afforded by an insurance policy . . . .” (Cal. Code Regs., tit. 10, § 2695.2, subd. (k).)
We granted leave to the California Land Title Association (the CLTA) to file an amicus curiae brief on behalf of Chicago Title. In that brief, the CLTA makes statements concerning the title insurance industry, the nature and uniqueness of its claims adjusting practices, and the reasons why the work of its attorney claims adjusters should be protected by the attorney-client privilege. 2,022 Ranch has objected to these portions of the CLTA’s brief on the ground that they are not supported by any record. In this opinion we do not rely upon any factual statements contained in the CLTA’s brief that are not supported by a citation to the record.
At oral argument, counsel for Chicago Title conceded that these questions did not impinge upon the attorney-client or attorney work product privileges.
We requested that Chicago Title produce to this court, under seal, the documents withheld under privilege and have reviewed them as part of the record on appeal.
