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Zolman v. Pinnacol Assurance
2011 Colo. App. LEXIS 323
| Colo. Ct. App. | 2011
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Background

  • Zolman sustained a December 3, 2004 back injury while working as a personal companion; Pinnacol was Horizon’s workers’ compensation carrier.
  • Multiple doctors (Dr. Danahey, Dr. Reiss, Dr. Primack) treated her; MRI and X-rays showed a stable L5 compression fracture by mid-2005; Dr. Primack deemed she had reached MMI August 2005.
  • Pinnacol filed a final admission of liability in August 2005 and later relied on a DIME (Dr. Kreiger) in December 2005, which confirmed MMI but set a higher impairment rating.
  • In January 2006, Dr. Yamamoto recommended extensive post-MMI care; Zolman sought a hearing to change physicians and obtain post-MMI benefits, but the ALJ denied these requests in May 2007.
  • Post-ALJ, Zolman pursued further medical opinions; Pinnacol denied ongoing treatments (e.g., epidural injections) and changes of physician, leading to a February 2008 bad-faith complaint.
  • The district court granted Pinnacol summary judgment on August 5, 2009, holding Pinnacol’s conduct was fairly debatable; Zolman’s C.R.C.P. 59 motion was denied and this court affirmed.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Post-MMI denial of care and physician change reasonable? Zolman argues Pinnacol acted unreasonably after ALJ order. Pinnacol relied on medical opinions and the ALJ’s credibility; decisions were fair debatability. Yes; actions after May 3, 2007 were fairly debatable and not bad faith.
Whether post-MMI care denial constitute bad faith as a matter of law? Zolman asserts Pinnacol’s denials show fault and disregard for her claim. Insurer’s denials were supported by multiple physicians and the ALJ’s findings; reasonable under the circumstances. Held to be fairly debatable; no triable issue of bad faith.
Whether Pinnacol acted unreasonably in denying a change of physician? Zolman contends necessity of Yamamoto/other physician; Pinnacol refused. Change requests were fairly debatable given ALJ findings and conflicting medical opinions. Reasonable as a matter of law; no bad faith.
Did Pinnacol’s Gainsharing program render its handling of the claim unreasonable? Gainsharing allegedly biased adjusters for profit. Evidence insufficient to show bias; program specifics not established to affectZolman’s claim. No; not shown to create material issue of reasonableness.
Rule 59 dismissal based on newly discovered evidence requires reversal? New evidence shows Primack bias and reserves suggesting bad faith. Evidence is insufficient to change result; not likely to alter outcome. No abuse of discretion; denial affirmed.

Key Cases Cited

  • Savio, 706 P.2d 1258 (Colo. 1985) (insurer's bad faith requires a reasonable basis; fairly debatable standard)
  • Brandon v. Sterling Colo. Beef Co., 827 P.2d 559 (Colo. App. 1991) (insurer's challenges of awards may be fair debatable if based on experts)
  • Phan? Wait: Pham v. State Farm Mut. Auto. Ins. Co., 70 P.3d 567 (Colo. App. 2003) (fairly debatable claims support summary judgment for insurer)
  • Brennan v. Farmers Alliance Mut. Ins. Co., 961 P.2d 550 (Colo. App. 1998) (reasonable insurer conduct reviewed for bad faith)
  • Sandi? Sanderson v. Am. Family Mut. Ins. Co., 251 P.3d 1213 (Colo. 2010) (affirming summary judgment where insured failed to show bad faith)
  • Bankr. Estate of Morris v. COPIC Ins. Co., 192 P.3d 519 (Colo. App. 2008) (reasonableness can be decided as a matter of law when no genuine issues exist)
  • Am. Family Mut. Ins. Co. v. Allen, 102 P.3d 333 (Colo. 2004) (insurance contract special relationship; bad faith as tort)
Read the full case

Case Details

Case Name: Zolman v. Pinnacol Assurance
Court Name: Colorado Court of Appeals
Date Published: Mar 3, 2011
Citation: 2011 Colo. App. LEXIS 323
Docket Number: 09CA1954
Court Abbreviation: Colo. Ct. App.