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322 Conn. 541
Conn.
2016
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Background

  • Western Dermatology, a New Mexico clinic, purchased practice-management/EHR software from VitalWorks (Connecticut HQ) after demos in CA and NM; contract contained a Connecticut choice-of-law/forum clause limited to contract interpretation.
  • After installation in New Mexico the software allegedly failed to perform as represented; plaintiff sued VitalWorks and successor Cerner in Connecticut asserting breach of contract, warranty, fraud, negligent misrepresentation, unjust enrichment, and a CUTPA claim.
  • Trial court found CUTPA and other claims for plaintiff (awarding substantial damages and attorney’s fees); defendants moved to reargue asserting choice-of-law and other defenses.
  • Appellate Court reversed on CUTPA grounds, holding CUTPA did not apply because the trade/commerce occurred outside Connecticut and that New Mexico law governed under the Restatement (Second) most-significant-relationship test.
  • Connecticut Supreme Court affirmed that New Mexico law governs the CUTPA/tort claim, found an outcome-determinative conflict (New Mexico requires scienter), held appeal not moot, and remanded for a new trial to apply New Mexico law to the unfair trade practices claim.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Choice of law for unfair trade practices claim Connecticut law (CUTPA) governs; defendants waived choice-of-law defense by not proving an outcome-determinative conflict at trial New Mexico law governs under Restatement §§6 & 145 because most significant contacts are with NM Held: New Mexico law governs; Appellate Court correct; remand for new trial under NM law
Whether CUTPA applies because trade/commerce occurred in CT CUTPA applies despite many contacts in NM; trial court applied CT law The acts underpinning the claim occurred outside CT so CUTPA doesn’t apply Held: Appellate Court correctly concluded CUTPA did not govern the tort claim given contacts; CT interest insufficient compared to NM
Mootness of CUTPA claim after reversal of other counts Plaintiff: not moot because CUTPA allegation rested on multiple factual bases independent of reversed counts Defendants: moot because Appellate Court reversed other substantive bases for CUTPA relief Held: Not moot — appellate reversals were on legal grounds (notice/merger), not necessarily negating factual predicates for CUTPA
Remedy after incorrect choice-of-law Plaintiff: trial victory should stand Defendants: affirmance for them Held: Because parties litigated under CT law and defendants urged NM law only post-trial, fairness requires remand for new trial applying NM law rather than entry of judgment for defendants

Key Cases Cited

  • Jaiguay v. Vasquez, 287 Conn. 323 (adopts Restatement (Second) most-significant-relationship test for torts)
  • O'Connor v. O'Connor, 201 Conn. 632 (explains Restatement §§6 and 145 factors for choice of law)
  • McDermott v. State, 316 Conn. 601 (new trial generally required when incorrect legal standard applied)
  • Reichhold Chemicals, Inc. v. Hartford Accident & Indemnity Co., 243 Conn. 401 (remand for new trial where incorrect state law applied)
  • Gomes v. Commercial Union Ins. Co., 258 Conn. 603 (CUTPA claim fails when underlying predicate tort is not legally actionable)
  • Web Press Services Corp. v. New London Motors, Inc., 203 Conn. 342 (knowledge of falsity need not be proven under CUTPA)
Read the full case

Case Details

Case Name: Western Dermatology Consultants, P.C. v. VitalWorks, Inc.
Court Name: Supreme Court of Connecticut
Date Published: Aug 16, 2016
Citations: 322 Conn. 541; 153 A.3d 574; 2016 Conn. LEXIS 428; 143 A.3d 564; SC19248
Docket Number: SC19248
Court Abbreviation: Conn.
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