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300 A.3d 1
Del. Super. Ct.
2023
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Background:

  • Plaintiff Pamela Waters's home was damaged by a fallen tree; she hired Gibellino Construction (Contractor) to restore the home, and Contractor engaged Delaware Moving & Storage (Subcontractor) to pack, move and store her household goods.
  • At pickup Subcontractor presented a one‑page Moving Contract with three valuation options; Section C ("Replacement Cost Valuation") showed $20,000 circled, a $215 premium (paid by Contractor), $0 deductible, and Plaintiff signed the form in two places.
  • Plaintiff later alleged Subcontractor damaged her belongings and claimed $53,757 in losses; Subcontractor’s insurer paid $7,785 and conditioned additional payment on Plaintiff accepting a $20,000 liability cap.
  • Plaintiff moved for partial summary judgment that the $20,000 valuation/limitation provision is unenforceable; Subcontractor cross‑moved to enforce it; Contractor separately moved for summary judgment on Plaintiff’s breach‑of‑contract claim against Contractor.
  • The Court found a bailment relationship existed, held the valuation provision was conspicuous, unambiguous, complied with UCC principles for bills of lading/warehouse receipts, and therefore limited Plaintiff’s recovery to $20,000 (less amounts already paid); Subcontractor’s motion granted, Plaintiff’s denied.
  • The Court also granted Contractor’s summary judgment: Contractor did not breach the Restoration Contract by hiring Subcontractor or (even if it preselected a minimum) by the preselection of the valuation amount.

Issues:

Issue Plaintiff's Argument Defendant's Argument Held
Enforceability of $20,000 valuation/limitation provision in the Moving Contract Waters: clause is unreasonable, not conspicuous, unconscionable, and invalid because Subcontractor never appraised actual value or gave a real choice Subcontractor: provision complies with UCC bailment rules (7‑204/7‑309), is clear, conspicuous, negotiable, and supported by precedent Court: Provision is valid, conspicuous, unambiguous, complies with §7‑309(b)/§7‑204(b); limits recovery to $20,000 (less insurer payment)
Whether Plaintiff’s failure to read/understand the form voids the limitation Waters: she had no time to review, was "told to just sign," was not informed she could select higher coverage Subcontractor: signer is bound; the form gave an opportunity to declare higher value; Plaintiff signed in two places Court: signature binds Plaintiff; failure to read does not void terms absent fraud; notice/conspicuousness satisfied
Whether the contract is an adhesion/unconscionable because coverage was preselected and no appraisal done Waters: preselection, lack of appraisal, unequal bargaining, practical inability to change coverage during loading render clause unconscionable/adhesive Subcontractor: form was negotiable, premium waived/paid by Contractor, $20,000 was above statutory minimum and not oppressive Court: not a contract of adhesion; no meaningful evidence of coercion or unfair advantage; not unconscionable as a matter of law
Whether Contractor breached the Restoration Contract by hiring Subcontractor or arranging the $20,000 coverage Waters: Contractor is responsible for moving/ protecting contents and breached by choosing an unqualified subcontractor and preselecting coverage Contractor: Restoration Contract only required arranging packout and quoting Subcontractor; no express indemnity or supervisory obligations; selecting a negotiable minimum coverage is not a breach Court: No genuine issue of material fact that Contractor breached; granted summary judgment for Contractor

Key Cases Cited

  • Dunfee v. Blue Rock Van & Storage, Inc., 266 A.2d 187 (Del. Super. 1970) (upheld limitation in warehouse receipt where contract fairly spelled out limitation and allowed increased valuation/charges)
  • Graham v. State Farm Mut. Auto. Ins. Co., 565 A.2d 908 (Del. 1989) (basic tenet that parties are bound by terms they sign; failure to read is not a defense)
  • Osborn ex rel. Osborn v. Kemp, 991 A.2d 1153 (Del. 2010) (objective interpretation of contracts; court determines ambiguity)
  • Manti Holdings, LLC v. Authentix Acquisition Co., Inc., 261 A.3d 1199 (Del. 2021) (when contract language is clear and unambiguous, court enforces plain meaning)
  • Kane v. U‑Haul Intern., Inc., 218 Fed. Appx. 163 (3d Cir. 2007) (enforcing exculpatory/limitation clauses in standardized storage contracts where plaintiff could purchase additional coverage)
  • Sylvestri v. South Orange Storage Corp., 81 A.2d 502 (N.J. Super. Ct. App. Div. 1951) (limitation enforced despite depositor's claim she did not read or was not specifically called to provision)
  • Coutinho & Ferrostaal, Inc. v. M/V Federal Rhine, 799 F. Supp. 2d 550 (D. Md. 2011) (finding limitation in warehouse receipt enforceable where receipt and rate letter read together made terms unambiguous)
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Case Details

Case Name: Waters v. Delaware Moving and Storage, Inc.
Court Name: Superior Court of Delaware
Date Published: Jun 28, 2023
Citations: 300 A.3d 1; N21C-05-130 MAA
Docket Number: N21C-05-130 MAA
Court Abbreviation: Del. Super. Ct.
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