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2014 COA 63
Colo. Ct. App.
2014
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Background

  • Visible provides CART services to clients under contracts, using captionists who perform live translation.
  • Thirteen workers were engaged by Visible as independent contractors under written agreements.
  • Division initially determined the workers’ services were covered employment subject to unemployment taxes.
  • A hearing officer found the workers were independent contractors, free from Visible’s control and in independent business ventures.
  • Panel affirmed lack of control and direction but remanded to consider whether workers were customarily engaged in independent CART businesses.
  • On remand, a different hearing officer again found eleven of the thirteen workers were independent contractors; Panel later concluded eleven were not independently engaged and thus were in covered employment.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Proper standard to prove independent contractor status Visible argues for a multi-factor test under 8-70-115(1)(b)-(c). Panel previously emphasized limited factors and relied on one criterion; Softrock approach governs. Multi-factor framework applied; not limited to a single factor.
Role of ‘services to others’ as dispositive factor Softrock’s multi-factor approach; services to others is not dispositive. Panel relied heavily on whether workers provided CART to others besides Visible. Services to others is not controlling; other factors must be considered.
Whether the eleven workers were customarily engaged in independent CART businesses Record shows multiple factors supporting independent businesses. Panel found lack of evidence that the eleven had independent businesses. Record supports independent businesses; remand to reinstate the hearing officer’s finding for eleven workers.
Judicial review standard applied to factual findings Substantial evidence supports the independence conclusion. Panel’s factual determinations were proper. Evidence supports the hearing officer; defer to factual findings where supported.

Key Cases Cited

  • Softrock Geological Services, Inc. v. Industrial Claim Appeals Office, 328 P.3d 222 (Colo. App. 2012) (endorsed multi-factor framework for independent contractor status)
  • Western Logistics, Inc. v. Industrial Claim Appeals Office, 328 P.3d 247 (Colo. App. 2013) (criticized Softrock’s approach on different statutory context)
  • SZL, Inc. v. Indus. Claim Appeals Office, 254 P.3d 1180 (Colo. App. 2011) (burden on employer to rebut employment presumption)
  • Long View Sys. Corp. USA v. Indus. Claim Appeals Office, 197 P.3d 295 (Colo. App. 2008) (multi-factor considerations for independent contractor status)
  • Valentine v. Mountain States Mut. Cas. Co., 252 P.3d 1182 (Colo. App. 2011) (read statutes cohesively across sections)
  • Speedy Messenger & Delivery Serv. v. Indus. Claim Appeals Office, 129 P.3d 1094 (Colo. App. 2005) (identifies various factors for independent contractor status)
  • Barge v. Indus. Claim Appeals Office, 905 P.2d 25 (Colo. App. 1995) (business presence indicators as factors)
  • Carpet Exch. of Denver, Inc. v. Indus. Claim Appeals Office, 859 P.2d 278 (Colo. App. 1993) (advertising and business presence as indicators)
  • Moffett v. Life Care Ctrs. of Am., 219 P.3d 1068 (Colo. 2009) (read related statutory provisions to give full effect)
  • Allen Co. v. Indus. Comm'n, 762 P.2d 677 (Colo. 1988) (standard for reviewing agency factual findings)
  • Davison v. Indus. Claim Appeals Office, 84 P.3d 1023 (Colo. App. 2004) (de novo review for legal standards)
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Case Details

Case Name: Visible Voices, Inc. v. Industrial Claim Appeals Office
Court Name: Colorado Court of Appeals
Date Published: May 8, 2014
Citations: 2014 COA 63; 328 P.3d 307; 2014 WL 1828909; 2014 Colo. App. LEXIS 766; Court of Appeals No. 13CA1514
Docket Number: Court of Appeals No. 13CA1514
Court Abbreviation: Colo. Ct. App.
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    Visible Voices, Inc. v. Industrial Claim Appeals Office, 2014 COA 63