Vargison v. Paula's Choice LLC
2:24-cv-00342
W.D. Wash.Jan 30, 2025Background
- Over 100 plaintiffs filed a class action against Paula’s Choice, alleging false advertising by claiming its skincare products were “cruelty-free” while actually subject to animal testing in China.
- Defendants include Paula’s Choice, LLC, and retailers Sephora USA, Inc. and THG Beauty USA LLC.
- Paula’s Choice moved to compel arbitration for eight named plaintiffs based on a revised post-March 14, 2023 Terms of Use, which included an arbitration clause and class action waiver.
- Plaintiffs argue they never agreed to the arbitration provision or did not receive adequate notice of it when purchasing online.
- The court addressed whether these plaintiffs are bound by the arbitration agreement, focusing on website design, notice sufficiency, and timing of their purchases.
- For three plaintiffs who made purchases after the arbitration motion was filed, the court found they assented to the Terms of Use; for five others, the question of assent remains unresolved, and discovery/trial is ordered.
Issues
| Issue | Plaintiff's Argument | Defendant's Argument | Held |
|---|---|---|---|
| Enforceability of arbitration clause—post-motion purchases | Cohen, Froelich, McCartan say no assent/notice to new arbitration terms | Paula’s Choice claims subsequent purchases signaled assent after notice | Arbitration clause enforceable for these three; claims stayed |
| Enforceability of arbitration for purchases before motion | Plaintiffs (Bartholomew-King et al.) argue no actual, conspicuous notice | Website provided adequate notice during purchase process | Material factual dispute; motion held in abeyance; discovery ordered |
| Sufficiency of website notice for arbitration clause | Notice was inconspicuous (small text, poor color contrast, vague link) | Notice was evident via hyperlinks and stated agreement by continuing | Court agrees notice was not reasonably conspicuous per Ninth Circuit |
| Arbitration of claims against non-signatory retailers | No claim against retailers or arbitration clause applies | Arbitration clause does not bind for retailers, only Paula’s Choice | No stay for retailer claims; arbitration order is limited to Paula’s Choice |
Key Cases Cited
- Circuit City Stores, Inc. v. Adams, 532 U.S. 105 (Federal Arbitration Act applies broadly but exempts only certain employment contracts)
- Buckeye Check Cashing, Inc. v. Cardegna, 546 U.S. 440 (Arbitrator typically decides contract validity when entire contract challenged)
- Chiron Corp. v. Ortho Diagnostic Sys., Inc., 207 F.3d 1126 (Gateway inquiry is existence and scope of arbitration agreement)
- First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938 (Mutual assent per ordinary contract principles governs arbitration contracts)
- Nguyen v. Barnes & Noble, Inc., 763 F.3d 1171 (Conspicuous notice required to enforce online arbitration/browsewrap agreements)
