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Valente v. TD Bank, N.A.
AC 16-P-1119
| Mass. App. Ct. | Aug 30, 2017
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Background

  • Mauro Valente held multiple TD Bank accounts (individual, trust, business) and a joint account with his wife Donna; monthly statements were mailed to Mauro's home.
  • Mauro suffered cognitive decline and gave Donna a durable power of attorney in December 2007; Donna was a signatory only on the joint account.
  • Between 2007 and 2011, large transfers moved funds from Mauro’s individual accounts into the joint account and then into Donna’s personal account; many disputed checks were payable to "Cash" and deposited to Donna’s account.
  • Bank fraud-detection software generated multiple alerts; one investigation in Oct. 2010 prompted a report to elder services but no further bank action; plaintiff’s consultant opined bank failed to follow policies.
  • Plaintiff (executor/trustee) sued Donna, her daughter, and TD Bank in Oct. 2011; the sole claim against TD alleged negligence for honoring checks with unauthorized signatures or alterations.
  • The bank moved for summary judgment invoking G. L. c. 106, § 4-406(f) (one-year notice preclusion); the trial judge granted summary judgment for the bank and the Appeals Court affirmed.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Does G. L. c. 106, § 4-406(f) preclude a customer’s negligence suit when notice of unauthorized signatures/alterations was not given within one year of statement delivery? Valente argued bank had actual knowledge of misappropriation so § 4-406(f) should not bar his negligence claim. TD Bank argued § 4-406(f) is an absolute statutory prerequisite to suit by a customer and bars claims not timely reported, regardless of bank knowledge. Court held § 4-406(f) bars the suit: one-year notice requirement is a statutory prerequisite and precludes the negligence claim.
Can a plaintiff rely on the bank’s "actual knowledge" (e.g., internal alerts/reports) to avoid § 4-406(f)? Valente pointed to fraud alerts, an elder‑services report, and other evidence to create a triable issue of actual knowledge. Bank maintained that even if it had some awareness, the UCC notice rule governs loss allocation between customer and bank; Go-Best (third‑party) is inapplicable. Court rejected the exception: for customer claims governed by the UCC, § 4-406(f) applies and one-year notice cannot be avoided by alleging bank actual knowledge.
Were the checks attached to the complaint sufficient to give "clear notice" under § 4-406(f)? Valente attached two recent checks from the joint account and argued notice was timely. Bank argued attached checks were from the joint account (Donna an authorized signer) and thus not unauthorized; checks from individual accounts were more than one year old. Court held the attached checks were not unauthorized (joint account signatures valid); plaintiff failed to show timely, specific notice for the other alleged forgeries.

Key Cases Cited

  • Jensen v. Essexbank, 396 Mass. 65 (1985) (one-year UCC notice is a statutory prerequisite to suit by a customer for forged signatures)
  • Arkwright Mut. Ins. Co. v. State St. Bank & Trust Co., 428 Mass. 600 (1998) (§ 4-406 preclusion applies to common-law negligence claims by customers; absolute one-year limit promotes finality)
  • Go-Best Assets Ltd. v. Citizens Bank of Mass., 463 Mass. 50 (2012) (bank’s duty to investigate third parties arises only where bank has actual knowledge of misappropriation; dealt with non-customer plaintiff)
  • Stone & Webster Engr. Corp. v. First Natl. Bank & Trust Co. of Greenfield, 345 Mass. 1 (1962) (early Massachusetts treatment of UCC notice rules)
Read the full case

Case Details

Case Name: Valente v. TD Bank, N.A.
Court Name: Massachusetts Appeals Court
Date Published: Aug 30, 2017
Docket Number: AC 16-P-1119
Court Abbreviation: Mass. App. Ct.