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Travis Gonzales v. Carmax Auto Superstores, LLC
840 F.3d 644
9th Cir.
2016
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Background

  • Gonzales bought a used 2007 Infiniti G35 marketed by CarMax as a “certified” vehicle after seeing CarMax advertising its “125‑point” inspection.
  • CarMax gave Gonzales a one‑page CQI Certificate before sale and a two‑page CQI Certificate placed in the glove compartment; both list components inspected but do not indicate pass/fail results for individual parts.
  • CarMax’s internal CQI/VQI Checklist (236+ inspection points) records component‑specific results but is destroyed after results are uploaded and is not given to consumers.
  • After purchase Gonzales experienced multiple mechanical problems and sued under California consumer protection laws (CLRA and UCL), alleging CarMax violated Cal. Veh. Code § 11713.18(a)(6) by failing to provide a “completed inspection report.”
  • The district court granted summary judgment for CarMax on the CLRA and UCL claims; the Ninth Circuit reversed, holding the CQI Certificates are not “completed inspection reports” as a matter of California law.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether CarMax’s CQI certificates satisfy Cal. Veh. Code § 11713.18(a)(6)’s requirement of a “completed inspection report” Gonzales: a completed inspection report must show component‑specific inspection results (pass/fail); CQI certificates are incomplete and thus violate the statute CarMax: listing inspected components is sufficient; the CQI form meets the statute’s disclosure requirement Held: CQI certificates are insufficient; a completed inspection report must indicate the result for each inspected component (industry meaning + statute purpose)
Proper construction of “inspection report” / “completed” under California law Gonzales: terms have industry technical meaning requiring component‑level results CarMax: terms need not require component‑level pass/fail marking; legislature did not intend more than a component list Held: “inspection report” is a term of art in the auto industry requiring component‑specific results; “completed” requires marking results for each component
Effect of statutory drafting history (deletion of clause requiring certification that all inspected components meet standards) Gonzales: deletion removed substantive obligation but not the disclosure requirement; disclosure still must be complete CarMax: drafting history shows legislature did not intend detailed component results Held: deletion removed a substantive pass‑all requirement but left the disclosure obligation; drafting history does not support CarMax’s narrow reading
Whether federal diversity jurisdiction (amount in controversy) was proper Gonzales: challenged amount in controversy CarMax: demonstrated preponderance that amount exceeded $75,000 considering damages and potential injunctive costs Held: District court did not err — amount in controversy satisfied diversity jurisdiction

Key Cases Cited

  • Kroske v. U.S. Bank Corp., 432 F.3d 976 (9th Cir.) (standard for review of diversity jurisdiction)
  • Ventura Packers, Inc. v. F/V JEANINE KATHLEEN, 305 F.3d 913 (9th Cir.) (summary judgment standard)
  • Theis Research, Inc. v. Brown & Bain, 400 F.3d 659 (9th Cir.) (amount in controversy definition)
  • Guglielmino v. McKee Foods Corp., 506 F.3d 696 (9th Cir.) (what constitutes an amount in controversy)
  • Chabner v. United of Omaha Life Ins. Co., 225 F.3d 1042 (9th Cir.) (amount in controversy may include fees/injunctive costs)
  • St. Paul Fire & Marine Ins. Co. v. Weiner, 606 F.2d 864 (9th Cir.) (applying state law in diversity cases)
  • Med. Lab. Mgmt. Consultants v. Am. Broad. Companies, Inc., 306 F.3d 806 (9th Cir.) (predicting state supreme court decisions)
  • Dimidowich v. Bell & Howell, 803 F.2d 1473 (9th Cir.) (use of state appellate decisions when state supreme court silent)
  • People v. Coronado, 906 P.2d 1232 (Cal.) (statutory interpretation: ascertain legislative intent)
  • Voices of the Wetlands v. State Water Res. Control Bd., 52 Cal.4th 499 (Cal.) (plain‑meaning rule)
  • Prof’l Engineers in Cal. Gov’t v. Brown, 177 Cal. Rptr. 3d 567 (Ct. App.) (context and technical terms in statutory construction)
  • Ruiz v. Podolsky, 50 Cal.4th 838 (Cal.) (terms of art and legislative awareness)
  • Moyer v. Workmen’s Comp. Appeals Bd., 514 P.2d 1224 (Cal.) (give significance to every word in a statute)
  • Albino v. Baca, 747 F.3d 1162 (9th Cir.) (sua sponte grant of summary judgment to nonmoving party conditions)
Read the full case

Case Details

Case Name: Travis Gonzales v. Carmax Auto Superstores, LLC
Court Name: Court of Appeals for the Ninth Circuit
Date Published: Oct 20, 2016
Citation: 840 F.3d 644
Docket Number: 14-56842, 14-56305
Court Abbreviation: 9th Cir.