Travelocity.com v. Comptroller
250 A.3d 175
Md.2021Background
- Travelocity operated an online travel intermediary (2003–2011) that listed third‑party hotel rooms and rental cars, forwarded booking requests to vendors, collected customers’ payments (was merchant of record), and paid hotels/carroental agencies the net rate plus taxes.
- Contracts between Travelocity and hotels/car-rental companies expressly disclaimed sale or transfer of inventory to Travelocity, granted only the right to make rooms/vehicle inventory available for booking, and confirmed Travelocity bore no risk of loss.
- The Maryland Comptroller audited Travelocity for March 1, 2003–April 30, 2011 and assessed roughly $6.4 million (tax, interest, penalties); the Tax Court held Travelocity liable for the sales & use tax but not grossly negligent and substantially reduced the assessed amount; the Circuit Court affirmed.
- In 2015 the General Assembly amended the Tax‑General Article to add an explicit "accommodations intermediary" definition to the statutory definition of "vendor."
- The Court of Appeals granted certiorari and reversed: under the pre‑2015 Tax Code, Travelocity was not a “vendor” that sold or delivered tangible personal property and thus was not liable for sales & use tax for the audit period.
Issues
| Issue | Plaintiff (Travelocity) Argument | Defendant (Comptroller) Argument | Held |
|---|---|---|---|
| Was Travelocity liable as a "vendor" for sales & use tax (i.e., did it "sell" or "deliver" tangible personal property)? | Travelocity: it only facilitated bookings; it never acquired title, inventory, or risk of loss, so it did not "sell" or "deliver" the rooms/cars. | Comptroller: Travelocity acted as merchant of record, accepted payment, and effectuated the transfer of the right to occupy/use, so it was a vendor liable for tax. | Held: Travelocity did not "sell" or "deliver" under the pre‑2015 Tax Code and therefore was not a vendor; reversed Tax Court and Circuit Court. |
| Was Travelocity grossly negligent under Tax‑Gen. §13‑1102(b), exposing it to extended assessment/penalties? | Travelocity: there was good‑faith dispute; not grossly negligent. | Comptroller: Travelocity’s position made it liable for penalties/extended assessment. | Not reached (court resolved case on undisputed nonliability). |
| Was the tax recovery charge part of the taxable price under Tax‑Gen. §11‑302? | Travelocity: tax recovery charge is not part of taxable price. | Comptroller: recovery charge should be included in taxable price. | Not reached (court resolved case on nonliability). |
Key Cases Cited
- Gore Enter. Holdings, Inc. v. Comptroller of Treasury, 437 Md. 492, 87 A.3d 1263 (Md. 2014) (standard of review—Tax Court factual findings reviewed for substantial evidence; legal conclusions reviewed de novo when based on statutory interpretation)
- Maryland State Comptroller of Treasury v. Wynne, 431 Md. 147, 64 A.3d 453 (Md. 2013) (agency deference when Tax Court interprets tax law)
- Ramsay, Scarlett & Co., Inc. v. Comptroller of Treasury, 302 Md. 825, 490 A.2d 1296 (Md. 1985) (court may reverse Tax Court order premised on erroneous conclusion of law)
- M. E. Rockhill, Inc. v. Comptroller of Treasury, 205 Md. 226, 107 A.2d 93 (Md. 1954) (statutory construction limits tax liability where statute does not reach particular transaction)
- Blind Indus. & Servs. of Md. v. Maryland Dept. of Gen. Servs., 371 Md. 221, 808 A.2d 782 (Md. 2002) (ambiguity in statutory language can appear in application to specific facts)
- Expedia, Inc. v. District of Columbia, 120 A.3d 623 (D.C. 2015) (contrasting treatment in other jurisdictions—OTCs as vendors under different statutes)
- Travelocity.com LP v. Wyoming Dep’t of Revenue, 329 P.3d 131 (Wyo. 2014) (another jurisdiction’s analysis treating OTCs as vendors under its statutory scheme)
