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Thurston Enters., Inc. v. Safeguard Bus. Sys., Inc.
164 Idaho 709
| Idaho | 2019
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Background

  • Thurston Enterprises had an exclusive distributor agreement (1987 RDA with Attachments/Addenda) giving it account-protection rights: commissions on all sales of "Safeguard Systems" to customers whose first Safeguard purchase in Thurston's territory was credited to Thurston, with a 36‑month renewal window.
  • Deluxe (which purchased SBS) and SBS instituted a BAM acquisition program acquiring DocuSource and IBF (2013–2014), distributors who shared customers with Thurston. SBS reviewed customer lists but did not disclose IBF/DocuSource post‑acquisition sales to Thurston.
  • In March 2014 Thurston sold commission rights to nine accounts to SBS for $32,600; Thurston later claimed he would have charged much more had he known IBF’s sales.
  • Thurston sued SBS (after joining an earlier T3 suit) for breach of contract, breach of implied covenant, fraud in inducement (re: March 2014 sale), tortious interference, conversion and accounting; the district court granted partial summary judgment for Thurston on account‑protection breach.
  • A jury awarded Thurston compensatory damages totaling ~$1.625M (broken down among claims), punitive damages of $4.75M (reduced statutorily to ~$4.408M), for a judgment of ~$6.034M; district court later awarded attorney fees; SBS appealed and sought post‑judgment relief which the district court denied.

Issues

Issue Thurston's Argument SBS's Argument Held
Whether account‑protection clause was breached as a matter of law Account protection covers all sales of any Safeguard System to protected customers once Thurston earned the first order; SBS must rotate commissions Clause should be read product‑specific; account protection limited to the specific product first solicited Court: clause unambiguous; covers all Safeguard Systems sales to protected customers; summary judgment for Thurston affirmed
Admissibility / attorney‑client privilege for documents Documents were properly ordered produced and admitted; admission was stipulated at trial Privilege protected many documents; district court erred in forcing production SBS waived appellate review by stipulating to admission at trial; privilege objection waived
Fraud in inducement (March 2014 sale) SBS concealed post‑acquisition IBF/DocuSource sales; Thurston reasonably relied and was damaged Thurston knew lack of IBF sales figures and negotiated anyway; no justifiable ignorance Jury verdict sustained: substantial evidence supports fraud finding; post‑judgment relief denied
Breach of pricing schedule (preferential pricing) SBS gave preferential base pricing to acquired distributors in violation of agreement Agreement did not guarantee uniform pricing among distributors; testimony contradicted plaintiff Jury verdict sustained: sufficient evidence supported breach and damages award
Breach of implied covenant; business devaluation damages SBS’s breaches (account protection, pricing) materially impaired benefit of contract; distributorship value dropped (owner testimony and market metrics) Claim duplicative/contradicted by contract terms; damages speculative and novel mid‑trial theory Evidence (including owner testimony and SBS valuation metrics) supported two‑thirds diminution; judgment affirmed
Punitive damages for breach of contract SBS concealed breaches and systematically avoided rotating commissions; conduct was oppressive/fraudulent Punitive damages improper in ordinary commercial breach; conduct not extreme Jury award supported by clear and convincing evidence of concealment/deception; punitive damages upheld; Court declines to restrict punitive damages for commercial breaches
Future damages (lost future commissions) Expert used one‑times annual revenue metric (equating to ~3 years) based on SBS’s own valuation practice; compensable under contract Expert overstated period (claimed 8 years), ignored attrition and at‑will termination risk; speculative Substantial evidence supported expert methodology and award; future damages sustained
Attorney fees on appeal Thurston sought fees under I.C. §12‑120(3) and §12‑121 SBS also sought fees or reduction of trial fee award Thurston as prevailing party on appeal entitled to fees under §12‑120(3); prior fee award not disturbed

Key Cases Cited

  • Lincoln Land Co., LLC v. LP Broadband, Inc., 163 Idaho 105, 408 P.3d 465 (Idaho 2017) (standard of review for summary judgment)
  • Quick v. Crane, 111 Idaho 759, 727 P.2d 1187 (Idaho 1986) (standard for judgment notwithstanding verdict / directed verdict)
  • Schwan's Sales Enterprises, Inc. v. Idaho Transp. Dep't, 142 Idaho 826, 136 P.3d 297 (Idaho 2006) (review principles for JNOV and weighing evidence)
  • Knipe Land Co. v. Robertson, 151 Idaho 449, 259 P.3d 595 (Idaho 2011) (patent vs. latent contract ambiguity)
  • Myers v. Workmen's Auto Ins. Co., 140 Idaho 495, 95 P.3d 977 (Idaho 2004) (punitive damages not categorically barred in contract cases; standards)
  • Saint Alphonsus Diversified Care, Inc. v. MRI Associates, LLP, 157 Idaho 106, 334 P.3d 780 (Idaho 2014) (preservation of evidentiary objections and waiver principles)
Read the full case

Case Details

Case Name: Thurston Enters., Inc. v. Safeguard Bus. Sys., Inc.
Court Name: Idaho Supreme Court
Date Published: Feb 19, 2019
Citation: 164 Idaho 709
Docket Number: Docket No. 45092
Court Abbreviation: Idaho