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363 P.3d 587
Wash.
2015
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Background

  • Johnson, J. participates; two certified questions from the WDWA on Washington CPA extraterritorial reach.
  • Plaintiff is a Texas resident who alleges deceptive debt-collection letters by SSB (Washington corp.) referred by State Farm (Illinois).
  • Letters concerned an unliquidated subrogation claim; plaintiff claims they misrepresented a balance due and damaged her credit monitoring and caused procedural actions.
  • Plaintiff filed in King County Superior Court; case removed to WDWA; district court dismissed unjust enrichment and certified two questions to the Washington Supreme Court.
  • Court answers both questions in the affirmative, holding CPA applies extraterritorially to allow out-of-state plaintiffs against Washington defendants and to permit out-of-state plaintiffs against out-of-state defendants for acts of in-state agents.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Does CPA authorize extraterritorial action by out-of-state plaintiffs? Said to apply broadly to ‘any person’ harmed, regardless of residence. Should be limited to intrastate reach. Yes; CPA permits extraterritorial application.
Can an out-of-state plaintiff sue an out-of-state defendant for acts of its in-state agent under CPA? Yes, through agency theory and extraterritorial reach. Imposes intrastate limitations; agency acts within Washington only if targeted. Yes; CPA permits such claims.

Key Cases Cited

  • Schnall v. AT&T Wireless Services, Inc., 171 Wn.2d 260 (2011) (discussed extraterritorial reach of CPA (majority revised))
  • Reader’s Digest Ass’n, Inc. v. Spokane, 81 Wn.2d 259 (1972) (liberal CPA construction to protect the public beyond state borders)
  • Hangman Ridge Training Stables, Inc. v. Safeco Title Insurance Co., 105 Wn.2d 778 (1986) (deception need not be actual; capacity to deceive enough)
  • Indoor Billboard/Wash., Inc. v. Integra Telecom of Wash., Inc., 162 Wn.2d 59 (2007) (rejected requirement of reliance for CPA claim)
  • Panag v. Farmers Ins. Co. of Wash., 166 Wn.2d 27 (2009) (CPA applies beyond consumer or business disputes)
  • Wieber, In re Bankruptcy Petition of Wieber, 182 Wn.2d 919 (2015) (homestead exemption not applicable extraterritorially; CPA analysis distinguishable)
  • State v. Reader’s Digest Ass’n, 501 P.2d 290 (1972) (illustrates broad scope of Washington’s CPA interpretation)
Read the full case

Case Details

Case Name: Thornell v. Seattle Service Bureau, Inc.
Court Name: Washington Supreme Court
Date Published: Dec 10, 2015
Citations: 363 P.3d 587; 184 Wash. 2d 793; No. 91393-5
Docket Number: No. 91393-5
Court Abbreviation: Wash.
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