The Florence Endocrine Clinic, PLLC v. Arriva Medical, LLC
858 F.3d 1362
| 11th Cir. | 2017Background
- Arriva Medical supplies medical products by mail and requires physician confirmation to obtain insurance reimbursement for items ordered by patients.
- After patients ordered products, Arriva faxed physicians at The Florence Endocrine Clinic order forms (and sometimes product info) requesting completion to facilitate shipment and reimbursement.
- The clinic sued under the TCPA, alleging those unsolicited faxes were "unsolicited advertisements" sent in violation of 47 U.S.C. § 227(b)(1)(C), and sought class certification for similar recipients.
- Arriva moved to dismiss, arguing lack of Article III standing and that the faxes were not advertisements because they did not attempt to sell or market to physicians.
- The district court found the clinic had standing but dismissed for failure to state a claim, holding the faxes were not unsolicited advertisements because they related to orders already placed by patients.
- The Eleventh Circuit affirmed, agreeing the faxes requested order confirmation for patient-initiated purchases and did not promote the sale of Arriva products to the clinic.
Issues
| Issue | Plaintiff's Argument | Defendant's Argument | Held |
|---|---|---|---|
| Whether the clinic has Article III standing to sue under the TCPA | Clinic: Receiving unsolicited faxes occupied its fax line and imposed printing costs, creating concrete injury | Arriva: Complaint alleges only statutory violation, no concrete, particularized injury | Held: Clinic has standing — TCPA confers a concrete right; unsolicited fax occupied the machine and imposed costs |
| Whether the faxes qualify as "unsolicited advertisements" under 47 U.S.C. § 227(a)(5) | Clinic: Faxes promoted Arriva's goods/services and lacked proper opt-out notices, so are advertisements | Arriva: Faxes simply requested physician confirmation for patient-initiated orders and did not aim to sell to or market to physicians | Held: Faxes are not "advertisements" — they were requests to complete orders already placed by specific patients, not efforts to promote sales to physicians |
Key Cases Cited
- Palm Beach Golf Ctr.-Boca, Inc. v. John G. Sarris, D.D.S., P.A., 781 F.3d 1245 (11th Cir. 2015) (TCPA creates a cognizable right and unsolicited faxes can cause concrete injury)
- Doe v. Pryor, 344 F.3d 1282 (11th Cir. 2003) (standard of review for motions to dismiss)
- Spokeo, Inc. v. Robins, 136 S. Ct. 1540 (2016) (standing requires a concrete and particularized injury)
- Raines v. Byrd, 521 U.S. 811 (1997) (Article III case-or-controversy requirement)
- Lujan v. Defenders of Wildlife, 504 U.S. 555 (1992) (elements of constitutional standing)
- Sandusky Wellness Ctr., LLC v. Medco Health Sols., Inc., 788 F.3d 218 (6th Cir. 2015) (to be an advertisement, a communication must promote goods or services with a profit aim)
- Elan Pharm. Research Corp. v. Emp’rs Ins. of Wausau, 144 F.3d 1372 (11th Cir. 1998) (communications encouraging doctors to prescribe drugs can qualify as advertising)
