57 F.4th 608
8th Cir.2023Background
- Goldsmith, a home-delivery subscriber to the St. Louis Post-Dispatch, brought a putative class action alleging the paper “double-billed” subscribers by issuing consecutive invoices whose term dates sometimes overlapped.
- Post-Dispatch invoiced on an eight-week pay-in-advance cycle using a billing system called DISCUS; payments post to a running account and DISCUS amortizes delivery charges each week so the same newspaper is not charged twice.
- Goldsmith alleged breach of contract, breach of implied covenant, unjust enrichment, money had and received, and two MMPA claims; defendants removed under CAFA and moved for summary judgment after discovery.
- Defendants produced undisputed evidence that DISCUS never deducts the daily rate twice for a single newspaper, that overlaps can create only the appearance of double-billing, and that customer credits were issued when subscribers complained.
- The district court granted summary judgment dismissing all claims for failure to prove damages/ascertainable loss (Goldsmith never paid twice for the same paper); Goldsmith appealed and the appellate court affirmed.
Issues
| Issue | Plaintiff's Argument | Defendant's Argument | Held |
|---|---|---|---|
| Breach of contract — damages element | Overlapping invoice terms created separate unilateral contracts; paying overlapping bills can cause subscribers to pay twice for the same papers. | DISCUS amortizes payments and never charges a subscriber twice for the same day; Goldsmith received all papers he paid for, so no damages. | Affirmed — no genuine dispute of material fact on damages; Goldsmith cannot show he paid twice for the same newspaper. |
| MMPA — ascertainable loss & deception | Overlaps are incorrect/unethical and caused subscribers an ascertainable loss; internal acknowledgments and credits show harm. | Even if overlaps caused confusion, there is no ascertainable loss because subscribers were not charged twice and received the service paid for. | Affirmed — plaintiff failed to prove an ascertainable loss as required under the MMPA. |
| Evidentiary weight of employee/contractor testimony (e.g., Wright) | Testimony and customer service responses create circumstantial evidence that overlaps caused monetary harm. | Witnesses consistently explained overlaps create appearance, not double charging; some contested answers are inadmissible or only for impeachment. | Affirmed — disputed snippets do not create a genuine material fact issue given the uncontroverted record that DISCUS prevents double charging. |
Key Cases Cited
- Chavis Van & Storage of Myrtle Beach, Inc. v. United Van Lines, LLC, 784 F.3d 1183 (8th Cir. 2015) (summary-judgment standard of review on appeal)
- Ricci v. DeStefano, 557 U.S. 557 (U.S. 2009) (no genuine issue where record could not lead a rational trier of fact for nonmoving party)
- Keveney v. Missouri Military Academy, 304 S.W.3d 98 (Mo. 2010) (elements of a breach of contract claim)
- Murphy v. Stonewall Kitchen, LLC, 503 S.W.3d 308 (Mo. App. 2016) (elements required to state an MMPA claim)
- Vitello v. Natrol, LLC, 50 F.4th 689 (8th Cir. 2022) (MMPA’s ascertainable-loss element incorporates benefit-of-the-bargain measure)
- Thompson v. Allergan USA, Inc., 993 F. Supp. 2d 1007 (E.D. Mo. 2014) (explaining "benefit of the bargain" ascertainable-loss measure)
