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559 S.W.3d 771
Ark. Ct. App.
2018
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Background

  • Snyder, a certified nursing assistant at Sherwood, was recorded forcefully jerking resident SM’s right arm while attempting to place a blood-pressure cuff on May 6, 2016; OLTC investigated and issued a "Founded Report."
  • Agency hearing testimony: nursing staff (Bearden, Webb, Phillips) and housekeeping witnesses (Porter, Rivers) described Snyder "yanking/snatching" SM’s arm; Porter testified she heard SM make a sound and saw SM shake her head in response.
  • Video evidence showed abrupt jerking that moved SM’s wheelchair; medical exams (body audit, x-rays) showed no bruising or fractures.
  • Hearing officer found Snyder not credible, credited witnesses, and concluded the jerking was unnecessary, caused pain, and constituted abuse; OLTC’s finding was upheld by the circuit court.
  • Snyder argued procedural error (late filing of record), that conduct did not meet the statutory definition of abuse, and that registry placement was too harsh; court rejected the procedural challenge, affirmed abuse finding, and declined to reach punishment argument as unpreserved.

Issues

Issue Plaintiff's Argument Defendant's Argument Held
Whether DHS’s late filing warranted default judgment Snyder: DHS failed to file the record within 30 days; default judgment appropriate DHS: APA governs, court may allow up to 90 days; extension properly granted Denied — APA proceedings exempt from civil rules; court lawfully granted short extension within statutory 90-day allowance
Whether Snyder’s conduct constituted "abuse" under Ark. Code § 12-12-1703 Snyder: Repositioning was necessary; no physical injury or clear reaction from SM; no intent to harm DHS: Forceful, unnecessary jerking that moved wheelchair and caused pain, per witnesses and video Affirmed — substantial evidence supports finding of intentional, unnecessary physical act causing pain; abuse established
Whether lack of physical injury undermines abuse finding Snyder: No bruises, fractures, or skin breaks; police filed no charges DHS: Physical injury not required; testimony and video support that pain resulted Affirmed — pain may be inferred from credible witness testimony and video despite no visible injury
Whether placement on Central Registry was excessive punishment Snyder: Registry listing is too harsh (raised for first time on appeal) DHS: Statute mandates placement when founded after hearing Not reached (unpreserved); noted that statute requires placement if founded

Key Cases Cited

  • Gildehaus v. Arkansas Alcoholic Beverage Control Bd., 503 S.W.3d 789 (Ark. 2016) (administrative-agency decisions receive deference)
  • Arkansas Public Employees Retirement System v. Taylor, 425 S.W.3d 738 (Ark. 2013) (review gives evidence strongest probative force in favor of agency)
  • C.C.B. v. Arkansas Department of Health & Human Services, 247 S.W.3d 870 (Ark. 2007) (agency decision upheld if any substantial evidence supports it)
  • Ford v. Keith, 996 S.W.2d 20 (Ark. 1999) (administrative actions governed by APA, not civil rules for default judgments)
Read the full case

Case Details

Case Name: Snyder v. Ark. Dep't of Human Servs.
Court Name: Court of Appeals of Arkansas
Date Published: Oct 3, 2018
Citations: 559 S.W.3d 771; 2018 Ark.App. 473; No. CV-18-34
Docket Number: No. CV-18-34
Court Abbreviation: Ark. Ct. App.
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    Snyder v. Ark. Dep't of Human Servs., 559 S.W.3d 771